HTS Quality Team 006 Site Quality Audit

• HTS Site Quality Audit V.4
  http://connection-solutions.hills.com.au

• Work Order Task:

  Install

  Service Call

  PreQual Fail

  Site Survey

• Conducted on:

  Date

• Work Order:

• Auditors Name:

• Contractors Name & ID:

• Location:
  Address

• HTS Expectations:
  
  It is a WHS requirement that a Pre-start toolbox is conducted with all persons attending site, a Risk Assessment is completed for every task, this is done before a job is started.
  This will be separate to any site specific inductions that may be required.
  The subcontractor will complete this audit in full and all evidence that is collected such as photos and comments made by the new subcontractor will be documented.

Risk Assessment - Auditor

• Have you completed a Pre-start check or site induction with the subcontractor you are auditing?

  Yes

  No

• Please conduct a Pre-start meeting with the contractor you are auditing

• Hazards

  Select Auditing in a public area Auditing in an enclosed space Auditing from Ladder/EWP Auditing at Height using height safety PPE Hazardous Materials Extreme weather conditions People/Animals

  • Auditing in a public area
  • Auditing in an enclosed space
  • Auditing from Ladder/EWP
  • Auditing at Height using height safety PPE
  • Hazardous Materials
  • Extreme weather conditions
  • People/Animals

• Controls

  Select Conduct toolbox or induction with contractor Create exclusion zone around auditing area Height Safety PPE used when auditing at height Safety Barrier Used Contractors ladders secured and used Risk assessment completed onsite

  • Conduct toolbox or induction with contractor
  • Create exclusion zone around auditing area
  • Height Safety PPE used when auditing at height
  • Safety Barrier Used
  • Contractors ladders secured and used
  • Risk assessment completed onsite

• Residual Risk Level

  Low (L)

  Moderate (M)

  High (H)

  Very High (E)

• Auditors Signature

  Sign

Subcontractor Responsibilities (PCBU)

• All persons conducting a business or undertaking at a workplace (PCBU) have a primary duty of care to ensure so far as reasonably practicable, the health and safety of workers engaged by the person, and all other persons are not put at risk from work carried out by the PCBU.
  Division 2 - s (19) WHS Act 2011
  Division 2 - s (40) WHS Reg 2011 list the duty of the PCBU in relation to general workplace facilities
  https://www.safeworkaustralia.gov.au/law-and-regulation

• Confirm with the subcontractor they are aware of the following WHS responsibilities as a PCBU. Provide access to first aid (First Aid Kit) Provide access to water (Fresh drinking water) provide access to hygiene services (Toilet paper, wet wipes, hand sanitizer) Provide access to food Provide access to communications (Mobile Phone) Provide access to an emergency management plan (Emergency Evacuation Plan)

  Select Yes, they are aware They were not aware, however they are now

  • Yes, they are aware
  • They were not aware, however they are now

• Confirm the subcontractor is aware of legislative requirements that all persons onsite must be accredited and carry all necessary PPE to complete the job safely while working in accordance with the SWMS?

  Select Yes, they are aware They were not aware, however they are now

  • Yes, they are aware
  • They were not aware, however they are now

• Confirm the subcontractor is aware of the Emergency Australia app - this should be part of their emergency evacuation plan in case of an emergency.

  Select Yes, they are aware They were not aware, however they are now

  • Yes, they are aware
  • They were not aware, however they are now

• Emergency Australia App - National Triple Zero Awareness Work Group
  http://emergencyapp.triplezero.gov.au/

• Confirm the subcontractor subcontractor aware of all ODU separation of service requirements, as per S009-2020 Customer Cabling Rules (ACMA)? Minimum height ODU 2.4m. Minimum distance ODU to poly-carbonate roofing 2m. Minimum electrical separation 3m. Minimum separation to all other services 1m.

  Select Yes, they are aware They were not aware, however they are now

  • Yes, they are aware
  • They were not aware, however they are now

• Confirm the subcontractor is aware of all IDU separation of service requirements, as per S009-2020 Customer Cabling Rules (ACMA)? Minimum height IDU 300mm from floor. Maximum Height IDU from floor 1.8m Minimum electrical separation 150mm or 50mm if a permanent barrier from GPO Minimum clear access to IDU 900mm NTD Label visible and not covering ventilation Tamper proof screw and sticker fitted to rear of IDU

  Select Yes, they are aware They were not aware, however they are now

  • Yes, they are aware
  • They were not aware, however they are now

HTS compliance

• Ensure the sub-contractor is wearing Safety Footwear that meets AS/NZS 2210? Ensure the sub-contractor is wearing Hi-visibility clothing that meets AS4602 class D or D/N?

  Select Safety Footwear AS/NZ 2210 Hi-Visibility Clothing AS 4602 Company Uniform

  • Safety Footwear AS/NZ 2210
  • Hi-Visibility Clothing AS 4602
  • Company Uniform

• Ensure the Sub-contractor has the following licenses? Drivers license, White card (or state equivalent), Digital Enable Card, Working at Heights License, Inspection Log Book, Inspection Certificate? QT must sight all licenses, log books and certificates - (Mandatory)

  Select CPCCWHS100 - Construction Induction Certificate (White Card) RIIWHS204D - Work Safely at Heights Certificate attainment and license MEM15004B - Completion of Height Safety Equipment Inspection Training course Height Safety Log Book Enable Card Drivers License

  • CPCCWHS100 - Construction Induction Certificate (White Card)
  • RIIWHS204D - Work Safely at Heights Certificate attainment and license
  • MEM15004B - Completion of Height Safety Equipment Inspection Training course
  • Height Safety Log Book
  • Enable Card
  • Drivers License

• Ensure the sub-contractor has an Hills ID badge with risk calculator - (Mandatory)

  Select Hills ID Card Replacement ID card required

  • Hills ID Card
  • Replacement ID card required

• Ensure the subcontractor is carrying their Height Safety Logbook and all height safety equipment is tagged - Required for 005 audit

  Yes

  No

• Sub-contractors must carry a copy of their height safety logbook and provide on request, please advise the sub-contractor to download from the contractor portal and complete.

• Ensure the Sub-contractor is carrying a signed copy of all the latest versions of HTS SWMS and relevant MSDS (Mandatory)

  Yes

  No

• Sub-contractors must carry a copy of the relevant SWMS and MSDS and provide on request, please advise the sub-contractor to download these documents from the contractor portal.

• Ask the sub-contractor if they know where to access Manual Work Orders, Consent Forms and Deed of Release forms (3) (Mandatory) <br>All are available in the download section of the contractor portal. <br>Does the contractor have any with them?

  Yes

  No

• Advise sub-contractor that all forms are available for download from the contractor portal and that they should carry & have an adequate number of manual paperwork to complete an installation if Journey is unavailable, please advise the Sub-contractor to download these forms from the Contractor Portal.

• Is the subcontractor carrying multiple spares in case of a failure or to pick up additional jobs?

  Yes

  No

HTS Compliance - Risk Assessment/JSA Sub-Contractor

• Does the Sub-contractor have an off-sider working with them on this site?

  Yes

  N/A

• Is the offsider authorised to be onsite?<br>Do they have a White Card and Enable Card? Are they known to HTS - QT to ask and check

  Yes

  No

• QA fail this inspection, ask the non authorised person to leave site and notify HTS of this breach

• Has the prime contractor completed the risk assessment for the offsider in Journey?

  Yes

  No

• QA fail this inspection, ensure prime contractor completes Journey and lists offsider

• Does the Sub-contractor have a 3rd-party contractor working with them onsite?

  Yes

  N/A

• Has the 3rd-party signed on to the Sub-contractors SWMS?

  Yes

  No

• Photo of signed SWMS

  Media

• Auditor to instruct 3rd party to sign onto SWMS to continue working - QA fail this inspection - It is mandatory for a 3rd-party to sign on to a sub-contractors SWMS

• Is the contractor working in accordance with the latest SWMS and do they have all necessary PPE to complete the job safely?

  Yes

  No

• You must stop the job until you have the correct PPE and either downloaded a copy of the latest SWMS to your tablet or have a hard copy in your vehicle.

• Were all safety procedures followed?

  Yes

  No

• Explain why some safety procedures were not followed?

• Did the contractor identify any hazards such as poly-carbonate roofing (2m), electrical (3m), other services (1m) and ensured any installed equipment has minimum separation distances?

  Yes

  No

• List hazards sub-contractor did not identify?

Has the Contractor identify all risks and fill out the JSA Correctly, based on the nbn Risk Profile based on the nbn Critical Risk Controls (CRCs)

• Select what control risks have been identified in the contractors JSA

  Select Hazardous Materials Asbestos-containing Materials (ACM) Confined Spaces & Manholes Road/Off Road Motor Vehicle Safety Electrical safety Electromagnetic Emissions (EME) Environment Protection Laser Safety Mobile plant and equipment Traffic / Pedestrian Management Underground & Concealed Services Work at Height / Fall prevention

  • Hazardous Materials Asbestos-containing Materials (ACM)
  • Confined Spaces & Manholes
  • Road/Off Road Motor Vehicle Safety
  • Electrical safety
  • Electromagnetic Emissions (EME)
  • Environment Protection
  • Laser Safety
  • Mobile plant and equipment
  • Traffic / Pedestrian Management
  • Underground & Concealed Services
  • Work at Height / Fall prevention

Work order and Journey

• Check the sub-contractors ID badge is current, confirm they advised the customer of the emergency contact procedure and sited the sub-contractors ID card?

  Yes

  No

• Ensure sub-contractor is aware they must always produce their ID badge and confirm the emergency contact procedure prior to starting any work.

• Check the sub-contractor on-sited in Journey, gained consent and checked all customer details before starting any work?

  Yes

  No

• Check if the Contractor has identified any hazardous substances onsite or if the property is heritage listed?

  Yes

  N/A

• Has the subcontractor provided adequate notes clearly communicating what has done on site, Information is key to be paid a site visit. No information = No Payment

  Yes

  No

First Aid

• Check a First Aid Kit is carried by the sub-contractor and a First Aid sticker is displayed on their commercial vehicle? <br>First Aid kit contents covered in HTS00017 & HTS005 Audits and must comply First Aid kit must comply with First Aid in the work place Code of practice 2020

  Yes

  No

Electrical Safety

• Has the subcontractor demonstrated how to implement electrical lockout using an approved electrical lock out kit, and provided the required acceptable photo for Journey - Check the contractor is aware of the mandatory Electrical Safety laws including electrical lockout when completing one of the following tasks? - Accessing a cavity or under a house, pulling cables through a cavity, drilling / penetrating into a ceiling, roof or walls, or accessing a metal roof.

  Pass

  Fail

• Please refer the contractor to the contractor portal Training Manual 25 - Electrical Hazards

• Was the power-box locked out correctly while the contractor was completing the following?<br>Accessing a roof cavity or under a house, pulling cables through a cavity, drilling / penetrating into a ceiling, roof or walls or accessing a metal roof?

  Yes

  No

• Photo of lockout tag in use (On switch board or circuit that has been locked out)

  Media

• Check if the house has an Aerial lead-in cable?<br>Check the contractor has a minimum 3m clearance to any installed equipment away from the lead-in cable and has identified the possible route of the cable to the switchboard?

  Yes

  N/A

• Check if the sub-contactor used 240 volt AC power tools?

  Yes

  N/A

• Do the power tools have current Tag & Test certificate?

  Yes

  No

• Have you advised the subcontractor of the fail and the need to have the power tools tested

• Check if the contractor is carrying a working Volt Stick and approved Electrical Services Locator?

  Yes

  No

• Mark audit as not compliant and advise quality to raise a CAR notice with the contractor to purchase these items

• Photo of Volt Stick

  Media

• Photo of Cable Locator

  Media

Ladder Safety

• Can the subcontractor demonstrate how to set-up the ladder and take an acceptable photo for Journey, clearly demonstrating 1000mm, 4/1 ratio, 3/1 Exclusion zone (These are all the mandatory photo requirements)

  Pass

  Fail

• Please provide photo of ladder set-up

  Media

• Please provide photo of ladder set-up

  Media

• Check the sub-contractor is carrying both the 1.8m - 2.1m Step Ladder & 3.7m Extension Ladder?

  Yes

  No

• Are the subcontractors ladders in good condition?

  Select 1.8m - 2.1m A-Frame Good Condition 3.7m Extension Good Condition 1.8m - 2.1m A-Frame Bad Condition 3.7m Extension Bad Condition

  • 1.8m - 2.1m A-Frame Good Condition
  • 3.7m Extension Good Condition
  • 1.8m - 2.1m A-Frame Bad Condition
  • 3.7m Extension Bad Condition

• Advise the subcontractor to have their Ladder repaired or replaced

• If a ladder was used, was it correct for the task?

  Correct ladder used

  Incorrect ladder used

  No ladder requried

• Please advise subcontractor to always use appropriate ladder for the task

• Did the subcontractor have 3 points of contact while using the ladder

  Yes

  No

• Did the ladder extend 1000mm past the landing point and was it secured?

  Yes

  No

• Was an exclusion zone created around the ladder? For every 3m up, there should be a drop zone 1m out.

  Yes

  No

• Was the ladder at the correct 4/1 ratio

  Yes

  No

• Photo of Ladder secured to acceptable Anchor Point showing 1000mm, 4/1 ratio, Exclusion zone

  Media

• Check how the ladders are secured to the sub-contractors vehicle?

  Select Ratchet Strap Cam Buckle Rope Electrical Tape Other

  • Ratchet Strap
  • Cam Buckle
  • Rope
  • Electrical Tape
  • Other

Height Safety

• Can the subcontractor demonstrate how to setup the 2/1 Tether System and take an acceptable photo for Journey showing how to work safely at height (These are all the mandatory photo requirements)

  Pass

  Fail

• Please provide photo of 2/1 tether set-up

  Media

• Please provide photo of 2/1 tether set-up

  Media

• Did the subcontractor access the roof and use a height safety kit including a Harness and temporary anchor point?

  Yes

  No

• List the PPE used with the Height Safety Kit.

  Select Harness 15m / 30m / 45m Rope Static Line Retractable Line Temporary Anchor Point Strap or Sling Gutter Protector Karabiner Lanyard Tool Straps

  • Harness
  • 15m / 30m / 45m Rope
  • Static Line
  • Retractable Line
  • Temporary Anchor Point
  • Strap or Sling
  • Gutter Protector
  • Karabiner
  • Lanyard
  • Tool Straps

• Explain why a Harness was not used, this is an WHS breach if the subcontractor was working at height without Fall Restraint

  Select Worked from the Ladder Worked from an EWP Worked from a Platform Roof has a permanent Safety Barrier

  • Worked from the Ladder
  • Worked from an EWP
  • Worked from a Platform
  • Roof has a permanent Safety Barrier

• Is the subcontractor aware that they must use a rated anchor point @ (15kn) and secure themselves correctly?

  Yes

  No

• Did the subcontractor use a safety line ensuring the minimum amount of line was played out so that there was no chance of a fall?

  Yes

  No

• While the Sub-contractor was working on the roof, were they attached to an anchor at all times?

  Yes

  No

• Were all tools & materials secured while subcontractor was on the roof?

  Yes

  No

• Is the sub-contractors height safety equipment in good condition? (Photo to be supplied in 005 audit)

  Good

  Fair

  Poor

• Advise the subcontractor to have their height safety kit inspected

Prequalification:

• Has the subcontractor demonstrated they can complete a PQ and SQ test clearly showing Cell Statistics (All mandatory photo requirements)

  Pass

  Fail

• Has the subcontractor demonstrated they can connect the IA to the ODU wirelessly to their device

  Yes

  No

• Has the subcontractor demonstrated they can perform a 360 degree pan checking for all available PCI listed in the priorities within 14km

  Yes

  No

• Has the subcontractor demonstrated how to check at multiple heights deciding on what type of mount to be used, i.e Flexi Tin, 1.8 or 3m mount.

  Yes

  No

• Has the subcontractor demonstrated how to check multiple locations looking for Non Standard options and how to close correctly in Journey.

  Yes

  No

• Does the subcontractor know the difference between Mode 1 and Mode 2 readings and when they are required.

  Yes

  No

ODU and APL Mount:

• Does the subcontractor understand the ODU photo requirements, ODU side on, all fixing points visible, drip loop with weather proof boot fitted and cable penetration.

  Yes

  No

• Mount Type?

  Select Flexi Tin Vertical Surface Mount 1.8 Tile 1.8 Tin 3m Telescopic Tin Mount Gutter Mount Ground Mount

  • Flexi Tin
  • Vertical Surface Mount
  • 1.8 Tile
  • 1.8 Tin
  • 3m Telescopic Tin Mount
  • Gutter Mount
  • Ground Mount

• List all compliant aspects of the mount

  Select Mount on APL 1m Separation from other services 2m from polycarbornate roofing 3m from energised power source Minimum 2.4m from the ground Drip Loop Correct Weather Boot Fitted Good Location Fitted to Manufactures Specification Mount Sealed Black Cable Ties & Electrical Tape

  • Mount on APL
  • 1m Separation from other services
  • 2m from polycarbornate roofing
  • 3m from energised power source
  • Minimum 2.4m from the ground
  • Drip Loop Correct
  • Weather Boot Fitted
  • Good Location
  • Fitted to Manufactures Specification
  • Mount Sealed
  • Black Cable Ties & Electrical Tape

• Is the Installed Mount on the APL

  Yes

  No

• You must direct the contractor to cease using mounts that are not approved. Any non approved mount will need to be removed and replaced with an approved mount. You will need to fail this QA and a rework will be issued.

• Does the ODU have a clear LOS over the roof even though the RSRP reading is a pass?

  Yes

  No

• The ODU needs to have a clear LOS over the roof to maximise the signal, if this has not been achieved then state the reason why not.

  Best available position

  Safest available position

  Heritage Requirement

• Is the mount fitted to a KlipLok or TrimDek roof?

  TrimDek

  KlipLok

  N/A

• Was a Clevis bracket used & is the mount installed at the highest point on the roof?<br>Are the stay arms out of the water channel?

  Yes

  No

• Was a standard bracket used and are the stay arms secured to rib?

  Yes

  No

• Was an additional MBRK used? This needs to be recorded by selecting non standard.

  Yes

  N/A

• Is the Cable mechanically protected if more than 100mm of exposed cable is not secured to the mount?

  Yes

  N/A

• Photo of ODU and Mount

  Media

• Please explain reasons why ODU and mount is a pass. (i.e contractor engaged with EU and choose suitable location with a clear LOS)

Cable run and IDU

• Does the subcontractor understand the IDU photo requirements, close up photo clearly showing NTD Sticker, IDU from 2m clearly showing environment, IDU power supply and security lock installed.

  Yes

  No

• Were all cable penetrations sealed with a liberal amount of silicone?

  Yes

  N/A

• Was Conduit or Flexi Conduit used with the correct amount of saddles?

  Yes

  N/A

• Why was conduit used?

  Flexi conduit over gutter

  Asbestos Aviodance

  No cavity access

  No roof access

• Is the cable penetration sealed with silicon?

  Yes

  No

• Was a Wiremap test completed using an approved LAN tester?

  Yes

  No

• Was a pass reading clearly identified by the NTD number on the IDU or did the contractor use a camera app (Evidence Cam)?

  Yes

  No

• Please mark this audit as a pass with actions and advise the contractor on the correct procedure to complete this test.

• Please mark this audit as a pass with actions and advise the contractor on the correct procedure to complete this test.

• Are the cables neat and tidy and not a hazard? ( patch lead & power lead )

  Yes

  No

• Does the installed IDU and cable meet S009-2020 customer cable separation of service requirements?

  Select IDU 300mm form floor IDU maximum 1800mm from floor IDU 900mm clear access in front of IDU IDU minimum 150mm or 50mm with a physical barrier from GPO Not above or below a GPO, only next Not installed in prohibited areas such as hallways, bedrooms, laundries, roof cavities, kitchens and near heat sources Cable in a trafficable area enclosed in conduit Cable in a non trafficable area such as a roof cavity or under floor clipped using 6mm black cable clips

  • IDU 300mm form floor
  • IDU maximum 1800mm from floor
  • IDU 900mm clear access in front of IDU
  • IDU minimum 150mm or 50mm with a physical barrier from GPO
  • Not above or below a GPO, only next
  • Not installed in prohibited areas such as hallways, bedrooms, laundries, roof cavities, kitchens and near heat sources
  • Cable in a trafficable area enclosed in conduit
  • Cable in a non trafficable area such as a roof cavity or under floor clipped using 6mm black cable clips

• Please explain reasons why IDU and cabling is a pass. (i.e contractor engaged with EU and installed IDU near existing EU equipment)

• Photo of Installed equipment

  Media

Artifact / Photos

• Have you all the required photos for this QA?

  Yes

  No

Customer satisfaction

• Could the installation / ODU, IDU , cabling been completed another way? Has the contractor looked at all options and spent sufficient time surveying the property? Was there a more aesthetically pleasing location, or accessible location for the installed equipment?

  Select Best Location Safest Location EU Choice Poor Location-Better Location Possible Easiest Location-Better Location Possible

  • Best Location
  • Safest Location
  • EU Choice
  • Poor Location-Better Location Possible
  • Easiest Location-Better Location Possible

• Were the completed works explained to the customer?

  Yes

  No

• Is the customer satisfied with the completed works and the location of all installed equipment?

  Yes

  No

• Explain why the customer was not satisfied with the completed works?

• Did the subcontractor clean up before leaving?

  Yes

  No

Inspection Results

• Was the Inspection a Pass or Fail?

  Pass

  Fail

• Select Type of Fail.

  Select Procedures Stock Technical WHS Rework/Critical

  • Procedures
  • Stock
  • Technical
  • WHS
  • Rework/Critical

• Select all applicable responses

  Select General WHS Height Safety Ladder Safety Electrical Safety HCS Compliance ODU & Mount Cable Run & Installed Equipment Photos IDU/Patch Lead RJ45 Connector/Wall plate Cable not Protected Incorrect Drip Loop Equipment Location Customer Experience

  • General WHS
  • Height Safety
  • Ladder Safety
  • Electrical Safety
  • HCS Compliance
  • ODU & Mount
  • Cable Run & Installed Equipment
  • Photos
  • IDU/Patch Lead
  • RJ45 Connector/Wall plate
  • Cable not Protected
  • Incorrect Drip Loop
  • Equipment Location
  • Customer Experience

• Is any rework required?

  Yes

  No

• List reworks required.

• Is any retraining required?

  Yes

  No

• List retraining issues

• List your comments below regarding contractors overall installation

Sign-Off

• Add signature

  Sign