HTS Quality Team 008 New Subcontractor FW Ride Along Audit

• HTS Quality Inspection 008 Fixed Wireless Ride Along Audit
  http://connection-solutions.hills.com.au

• Conducted on:

  Date

• Work Order:

• Auditors name:

• Contractor Name & ID:

• Add location
  Address

• HTS Expectations:
  
  It is a WHS requirement that a Pre-start toolbox is conducted with all persons attending site, a Risk Assessment is completed for every task, this is done before a job is started.
  This will be separate to any site specific inductions that may be required.
  The subcontractor will complete this audit in full and all evidence that is collected such as photos and comments made by the new subcontractor will be documented.
  

Risk Assessment - Auditor

• Have you completed a Pre-start check or Site Induction with the subcontractor you are auditing?

  Yes

  No

• Please conduct a Pre-start meeting with the contractor you are auditing

• Hazards

  Select Extreme weather conditions Auditing in Public Area Hazardous Materials on site Auditing in an enclosed space Auditing from Ladder Auditing at Height Auditing from EWP

  • Extreme weather conditions
  • Auditing in Public Area
  • Hazardous Materials on site
  • Auditing in an enclosed space
  • Auditing from Ladder
  • Auditing at Height
  • Auditing from EWP

• Controls

  Select Conduct Toolbox with contractor Create exclusion zone around auditing area Harness used when auditing at height Safety rope used when auditing at height Safety Barrier Used Temporary roof anchor used Ladder secured

  • Conduct Toolbox with contractor
  • Create exclusion zone around auditing area
  • Harness used when auditing at height
  • Safety rope used when auditing at height
  • Safety Barrier Used
  • Temporary roof anchor used
  • Ladder secured

• Residual Risk Level

  Low (L)

  Moderate (M)

  High (H)

  Very High (E)

• Auditors Signature

  Sign

Subcontractor Responsibilities (PCBU)

• All persons conducting a business or undertaking at a workplace (PCBU) have a primary duty of care to ensure so far as reasonably practicable, the health and safety of workers engaged by the person, and all other persons are not put at risk from work carried out by the PCBU.
  Division 2 - s (19) WHS Act 2011
  Division 2 - s (40) WHS Reg 2011 list the duty of the PCBU in relation to general workplace facilities
  https://www.safeworkaustralia.gov.au/law-and-regulation

• Have you explained the Risk Assessment (JSA) process and how it must be completed on site before work commences?

  Yes

  No

• Confirm you have made the subcontractor aware of the following WHS responsibilities of a PCBU.<br>Provide access to first aid (First Aid Kit)<br>Provide access to water (Fresh drinking water)<br>provide access to hygiene services (Toilet paper, wet wipes, hand sanitizer)<br>Provide access to food<br>Provide access to communications (Mobile Phone)<br>Provide access to an emergency management plan (Emergency Evacuation Plan)

  Yes

  No

• Confirm you have made the subcontractor aware of the Emergency Australia App - this should be part of their emergency evacuation plan in case of an emergency.

  Yes

  No

• Explain the legislative requirement that all persons onsite must be accredited and carry all necessary PPE to complete the job safely while working in accordance with the SWMS?

  Yes

  No

• Have you explained all ODU separation of service requirements, as per S009-2020 Customer Cabling Rules (ACMA)?<br>Minimum height ODU 2.4m.<br>Minimum distance ODU to poly-carbonate roofing 2m.<br>Minimum electrical separation 3m.<br>Minimum separation to all other services 1m.

  Yes

  No

• Have you explained all IDU separation of service requirements, as per S009-2020 Customer Cabling Rules (ACMA)?<br>Minimum height IDU 300mm from floor.<br>Maximum Height IDU from floor 1.8m<br>Minimum electrical separation 150mm or 50mm if a permanent barrier from GPO<br>Minimum clear access to IDU 900mm<br>NTD Label visible and not covering ventilation<br>Tamper proof screw and sticker fitted to rear of IDU

  Yes

  No

• Emergency Australia App - National Triple Zero Awareness Work Group
  http://emergencyapp.triplezero.gov.au/

Explain each section of the Risk Assessment in JAS in Journey

• Hazardous Materials Asbestos-containing Materials (ACM)

  Yes

  No

• Explain to contractor where in journey, what is required

• Confined Spaces & Manholes

  Yes

  No

  N/A

• Explain to contractor where in journey, what is required

• Road/Off Road Motor Vehicle Safety

  Yes

  No

• Explain to contractor where in journey, what is required

• Electrical safety

  Yes

  No

• Explain to contractor where in journey, what is required

• Electromagnetic Emissions (EME)

  Yes

  No

• Explain to contractor where in journey, what is required

• Environment Protection

  Yes

  No

• Explain to contractor where in journey, what is required

• Laser Safety

  Yes

  No

  N/A

• Explain to contractor where in journey, what is required

• Mobile plant and equipment

  Yes

  No

• Explain to contractor where in journey, what is required

• Traffic / Pedestrian Management

  Yes

  No

• Explain to contractor where in journey, what is required

• Underground & Concealed Services

  Yes

  No

• Explain to contractor where in journey, what is required

• Work at Height / Fall prevention

  Yes

  No

• Explain to contractor where in journey, what is required

Work orders/Journey/Contractor Portal

• Explain the requirement to provide adequate notes clearly communicating what you have done on site, information is key to be paid a site visit. No information = No Payment

  Yes

  No

• Explain Operations and when to contact them 1300 732 626?

  Yes

  No

• Explain EPS (E//) and when to contact them 1800453966

  Yes

  No

• Demonstrate Journey to the new subcontractor?

  Yes

  No

• Explain how to use manual work orders, deed of releases and who to send them to? (Operations)

  Yes

  No

• Explain the different closure codes and how to close a job as WND?

  Yes

  No

• Explain how to submit and close a WO as NSI?

  Yes

  No

• Explain the requirement to log into the contractor portal and check contractor availability and routed work daily?

  Yes

  No

• Explain the emergency contact procedure to the sub-contractor and the requirement to carry their mobile phone at all times and show their ID card and enable card on request.

  Yes

  No

• Explain to the new sub-contractor how they can login to the HTS Contractor Portal and access Manual Work Orders, Consent Forms and Deed of Release forms (Mandatory) and Training Documents.<br>All are available in the download section of the Contractor Portal.

  Yes

  No

• The Sub-Contractor MUST have access to the contractor portal and that they should carry & have an adequate number of manual paperwork to complete an installation if Journey is unavailable, please advise the Sub-contractor to download these forms from the Contractor Portal.

HTS compliance

• Does the Sub-contractor have the following licenses? Drivers license, White card (or state equivalent), Enable Card, Working at heights license, Inspection Log Book, Inspection Certificate? QT must sight all licenses, log books and certificates - (Mandatory)

  Select CPCCWHS100 - Construction Induction Certificate (White Card) RIIWHS204D - Work Safely at Heights Certificate attainment and license MEM15004B - Completion of Height Safety Equipment Inspection Training course Height Safety Log Book Enable Card Drivers License

  • CPCCWHS100 - Construction Induction Certificate (White Card)
  • RIIWHS204D - Work Safely at Heights Certificate attainment and license
  • MEM15004B - Completion of Height Safety Equipment Inspection Training course
  • Height Safety Log Book
  • Enable Card
  • Drivers License

• Please take photo of all Licenses

  Media

• Is the Sub-contractor wearing Safety Footwear that meets AS/NZS 2210? Is the Sub-Contractor wearing Hi-visibility clothing that meets AS4602 class D or D/N?

  Select Safety Footwear AS/NZ 2210 Hi-Visibility Clothing AS 4602

  • Safety Footwear AS/NZ 2210
  • Hi-Visibility Clothing AS 4602

• Does the Sub-contractor have an Hills ID badge with Risk Calculator - (Mandatory)

  Hills ID Card

  Replacement ID card Required

• Is the Sub-contractor carrying a signed copy of all the latest version of the HTS SWMS and relevant MSDS (Mandatory)

  Yes

  No

• Sub-contractor must carry a copy of the relevant SWMS and MSDS and provide on request, please advise the Sub-contractor to download these documents from the Contractor Portal.

• Does the Sub-contractor have an off-sider or another contractor working with them on this site?

  Yes

  N/A

• Is the 2nd person authorised to be onsite?<br>Has a risk assessment has been carried out for the 2nd person and logged in Journey? <br>Do they have an Enable Card and are they known to HTS - QT to ask and check

  Yes

  No

• QA fail this inspection, ask the non authorised person to leave site and notify HCS of this breach

Sub-contractor Vehicle

• Is the sub-contractors vehicle in good working condition?

  Good

  Fair

  Poor

• How are the ladders secured to the subcontractors vehicle?

  Select Ladder Rack Ratchet Strap Cam Buckle Internal Racking No Racking Rope Electrical Tape Other

  • Ladder Rack
  • Ratchet Strap
  • Cam Buckle
  • Internal Racking
  • No Racking
  • Rope
  • Electrical Tape
  • Other

• How are the sub-contractor tools and equipment secured inside the vehicle?

  Select Ladder Rack Ratchet Strap Cam Buckle Internal Racking No Racking Rope Electrical Tape Other

  • Ladder Rack
  • Ratchet Strap
  • Cam Buckle
  • Internal Racking
  • No Racking
  • Rope
  • Electrical Tape
  • Other

• Does the new sub-contractor have a First Aid Kit and First Aid stickers displayed on their vehicle? <br>First Aid kit must comply with First Aid in the work place Code of practice 2020.<br>First Aid Kit must be easily accessible and contain the minimum quantities.

  Yes

  No

• This is a critical WHS fail. Please advise contractor they are not compliant and they will need to purchase or update their first aid kit ASAP to meet code of practice 2018.

• Is an optional Fire Extinguisher carried in the subcontractors vehicle compliant?

  Yes

  N/A

• It is a mandatory WHS policy that if a Fire Extinguisher is in your vehicle, it must be compliant with Australian Standard AS 2444-2001 and have a current testing tag and Fire Sticker clearly displayed on the vehicle

Electrical Safety - Demonstrate and explain

• Show the subcontractor how to implement electrical lockout using an approved electrical lock out kit, and the required acceptable photo for Journey - There is a example in Journey, showing all electrical lock out requirements (These are all the mandatory photo requirements)

  Yes

  No

• Provide demonstrated photo of Electrical Safety

  Media

• LOTO - Lock out and Tag Out power-box correctly when the contractor is completing the following?<br>Accessing a roof cavity.<br>Pulling cables through a cavity.<br>Drilling / penetrating through ceiling, roof or walls.

  Yes

  No

• If the house has an Aerial lead-in cable?<br>Subcontractor must ensure a minimum 3m clearance of any installed equipment away from the lead-in cable and identified the possible route of the cable to the switchboard?

  Yes

  No

• If 240 volt AC power tools are used they must be tagged and tested?

  Yes

  No

Ladder Safety - Demonstrate and Explain

• Show the subcontractor how to setup the ladder and take an acceptable photo for Journey - There is an example photo in Journey of ladder secured to acceptable Anchor Point showing how to work safely at height, clearly demonstrating 1000mm, 4/1 ratio, Exclusion zone (These are all the mandatory photo requirements)

  Yes

  No

• Provide demonstrated photo of Ladder Safety

  Media

• Have you explained the following Ladder safety requirements?

  Select 4/1 Ratio ladder setup Ladder secured to anchor point Exclusion zone created around ladder - 3m up - 1m out 1000mm extension above landing Ladder inspected prior to use Correct ladder for task 3 points of contact

  • 4/1 Ratio ladder setup
  • Ladder secured to anchor point
  • Exclusion zone created around ladder - 3m up - 1m out
  • 1000mm extension above landing
  • Ladder inspected prior to use
  • Correct ladder for task
  • 3 points of contact

• Ladder must be inspected prior to each use and in good condition - What is the condition of the subcontractors ladders?

  Good

  Fair

  Poor

Height Safety - Demonstrate and Explain

• Show the subcontractor how to setup the 2/1 Tether System and take an acceptable photo for Journey - There is a example in Journey, showing how to work safely at height (These are all the mandatory photo requirements)

  Yes

  No

• Provide demonstrated photo of Height Safety

  Media

• How to use a rated anchor point (15kn) using the HTS approved 2/1 tether system method, and how to implement correctly?

  Yes

  No

• How to use a safety line ensuring the minimum amount of line is played out so that there is no chance of a fall?

  Yes

  No

• When the Sub-contractor is working at height either on a ladder or roof, they must be attached to an anchor and secured at all times?

  Yes

  No

• Tools & materials must be secured at all times while subcontractor is on the roof?

  Yes

  No

• Harness must be inspected prior to each use and in good condition - What is the condition of the subcontractors harness?

  Good

  Fair

  Poor

Prequalification Demonstration and Explanation

• Show the subcontractor a Journey example Photo of both the PQ and SQ requirements, clearly showing Cell Statistics (All mandatory photo requirements)

  Yes

  No

• Demonstrate how to connect the IA to the ODU wirelessly to their device

  Yes

  No

• Demonstrate the 360 degree pan checking for all available PCI listed in the priorities within 14km

  Yes

  No

• Demonstrate how to check at multiple heights deciding on what type of mount to be used, i.e Flexi Tin, 1.8 or 3m mount.

  Yes

  No

• Demonstrate how to check multiple locations looking for Non Standard options and how to close correctly in Journey.

  Yes

  No

• Demonstrate the difference between Mode 1 and Mode 2 readings and when they are required.

  Yes

  No

ODU and APL Mount Installed - Demonstrate and explain

• Show the subcontractor how to take an approved ODU photo clearly showing all mandatory photo requirements, ODU side on, all fixing points visible, drip loop with weather proof boot fitted and cable penetration.

  Yes

  No

• Provide demonstrated photo of ODU installed

  Media

• Demonstrate how to apply a liberal amount of silicone to all mount fixing points and penetrations.

  Yes

  No

• Explain all mounts used must be on the APL, all mounts must be installed to manufactures specification for warranty.

  Select Flexi Tin 1.8m Tin Mount 1.8m Tile 3m Telescopic Tin Mount Gutter Mount 600mm/900mm Vertical Surface Mount Extended Vertical Mount Ground Mount

  • Flexi Tin
  • 1.8m Tin Mount
  • 1.8m Tile
  • 3m Telescopic Tin Mount
  • Gutter Mount 600mm/900mm
  • Vertical Surface Mount
  • Extended Vertical Mount
  • Ground Mount

• Explain all compliant aspects of the Mount.

  Select Mount on APL 1m Separation from other services Drip Loop Correct Weather Boot Fitted Good Location Fitted to Manufactures Specification Mount Sealed Black Cable Ties & Electrical Tape

  • Mount on APL
  • 1m Separation from other services
  • Drip Loop Correct
  • Weather Boot Fitted
  • Good Location
  • Fitted to Manufactures Specification
  • Mount Sealed
  • Black Cable Ties & Electrical Tape

• Explain the requirement that the ODU has a clear LOS over the roof even though the RSRP reading is a pass?

  Yes

  No

• Explain the difference between a mount fitted to a KlipLok or TrimDek roof and that the mount must not be installed in the water channel? All mounts must be installed to the rib, never the pan.

  TrimDek

  KlipLok

  Not in water channel

Cable run and IDU - Demonstrate and explain

• Show the subcontractor how to take an approved IDU photo clearly showing all mandatory photo requirements, IDU close up clearly showing NTD Sticker, IDU from 2m clearly showing environment, IDU power supply and security lock installed.

  Media

• Explain cable must be mechanically protected if more than 100mm of exposed cable is not secured to the mount?

  Yes

  No

• Explain all cable penetrations must always be sealed with a liberal amount of silicone?

  Yes

  No

• Explain if Conduit or Flexi Conduit is used the correct amount of saddles?

  Yes

  N/A

• Explain why cables must be neat and tidy? ( patch lead & power lead )

  Yes

  No

• Explain all S009-2020 customer cable separation of service requirements?

  Select IDU 300mm form floor IDU maximum 1800mm from floor IDU 900mm clear access in front of IDU IDU minimum 150mm or 50mm with a physical barrier from GPO Not above or below a GPO, only next Not installed in prohibited areas such as hallways, bedrooms, laundries, roof cavities, kitchens and near heat sources Cable in a trafficable area must be enclosed in conduit Cable in a non trafficable area such as a roof cavity or under floor can be clipped using 6mm black cable clips

  • IDU 300mm form floor
  • IDU maximum 1800mm from floor
  • IDU 900mm clear access in front of IDU
  • IDU minimum 150mm or 50mm with a physical barrier from GPO
  • Not above or below a GPO, only next
  • Not installed in prohibited areas such as hallways, bedrooms, laundries, roof cavities, kitchens and near heat sources
  • Cable in a trafficable area must be enclosed in conduit
  • Cable in a non trafficable area such as a roof cavity or under floor can be clipped using 6mm black cable clips

Artifact / Photos - Demonstrate and explain

• Explain to the sub contractors that all artifact photos must be submitting in Journey as requested for payment?

  Yes

  No

• Explain that failure to supply all artifacts will result in non payment of a work order until they are submitted?

  Yes

  No

• Explain the need to get a customer signature - No signature = No payment.

  Yes

  No

• Explain the need to use a DOR if the customer leaves site and someone else is signing on their behalf.

  Yes

  No

• If any damage occurs or is already existing the need to document and add other photos

  Yes

  No

• The requirement to add additional photos to clearly explain why something has been done, i.e Conduit used, MBRK used if claiming additional payment.

  Yes

  No

• Explain that all photos must specific to the job, do not recycle photos from other work orders or include any unrelated artefacts to the task at hand.

  Yes

  No

• Explain the need to use a camera compass app for all PQ fails, Telco and Migration work orders and Surveys.

  Yes

  No

Logistics

• Explain the mandatory monthly stock take and how to complete in the contractor portal.

  Yes

  No

• Explain that failure to submit a monthly stock take will result in a $70 admin fee

  Yes

  No

• Explain the faulty stock E-Waste and returns proces.

  Yes

  No

• Explain the in field stock transfer process?

  Yes

  No

• Explain that all stock is supplied on consignment at no charge to the subcontractor, however any lost stock will be charged to the subcontractor at replacement costs.

  Yes

  No

• Explain the requirement to contact Logistics via the 1300 732 626 number for all Logistics issues

  Yes

  No

• Explain the need to always carry a minimum 1 months supply of NBN Stock, and place replacement stock orders regularly noting delivery times (Minimum 7 days)

  Yes

  No

Customer satisfaction

• Explain that all works must be communicated clearly to the customer and consent given prior to starting any work?

  Yes

  No

• Explain Subcontractor must clean up before leaving and take all rubbish with them?

  Yes

  No

• Explain customer must sign work order for you to be paid.

  Yes

  No

• Explain that any issues onsite must be reported to Operations.

  Yes

  No

• Explain customer must be over 18 to sign Journey (Consent and approval)

  Yes

  No

• Explain customer must remain on site for the duration of the site visit

  Yes

  No

Audit Results

• Is the new Subcontractor compliant and ready to start or do they need additional training?

  Compliant

  Training required

• Is any retraining required?

  Yes

  No

• List retraining issues

• List your comments below regarding contractors overall installation

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• Add signature

  Sign