Hub Leader audit

• Conducted on

  Date

• AM/PM?

  Select AM PM

  • AM
  • PM

• Signature

  Sign

Staff Service

• Are Associates using the 15/5 rule?<br>Eye contact and smile at 15 feet, greet with time of day at 5 feet<br>

  Yes

  No

  N/A

• Notes

Drive

• Are sidewalks free of trash and clutter? Palm Garden clean and set accordingly?

  Yes

  No

  N/A

• Valet is staffed and GSA Attendant are present at entrance?

  Yes

  No

  N/A

• Are all lights on and working?

  Yes

  No

  N/A

• Music is on?

  Yes

  No

  N/A

• Associates are in proper uniform?

  Yes

  No

  N/A

• Notes

Longitude 90 and Hub

• Area is presentable and clean?

  Yes

  No

  N/A

• Lights are on and working?

  Yes

  No

  N/A

• Associates and Bellmen are in proper uniform? Name tags?

  Yes

  No

  N/A

• Hosts and Bellmen are swimming in the lobby?

  Yes

  No

  N/A

• Lobby monitors and music on?

  Yes

  No

  N/A

• Notes: