Unit Review
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Conducted on
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Prepared by
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Location
- HQ
- Newark
- West Chester
- Media
- Wilmington
- North Wales
- Phoenixville
- Lancaster
- Maple Shade
- Chestnut Hil
- Voorhees
- Ardmore
EXTERIOR
EXTERIOR
Exterior Perimeter
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Walls in good repair
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Wall surfaces clean or painted, proper colors
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Guest smoking area clean and free of debris/smoking poles in good repair
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Ledges clean
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Walking surfaces clean and debris free, gum free
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Landscaping maintained, weeded, healthy, trimmed, mulched and free of debris
Parking Lot
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Paving in good repair, no potholes or dangerous conditions
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Striping, curbs and fire lane paint in good repair
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Clean and debris free
Patio
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Deck/cement no rust, gum or debris
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Furniture clean and painted
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Railing secure, painted and clean
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Patio cart clean and in good repair
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Umbrellas clean and in good repair, secure in stands
Back Area/Trash Pad
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Cement clean and good repair
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Dumpster clean, odor free, in goo repair w/ lids closed
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Grain and laundry bins clean and organized, in god repair
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Enclosure and gate clean, painted and in good repair
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Area free of debris (garbage, palettes, supplies)
Signage
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Clean, maintained, operational
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Hours of operation posted, visible from outside
Awnings/Trellis
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Clean and in good repair
FRONT OF HOUSE
FRONT OF HOUSE
Foyer/Host Area
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Display cabinet organized, clean and in good repair
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Doors clean and in good repair
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High chairs and boosters clean, stored properly and in good repair
Floors
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Debris free in corners, under tables and behind booths
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Tile floor clean and in good repair (no missing/chipped tile/grout condition good)
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Wood floor/Polyurethane clean and in good repair
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Carpets clean and in good repair/odor free
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All transitions in good repair
Walls
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Woodwork clean, properly stained and in good repair
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Painted surfaces in clean and in good repair
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Ledges clean and dust free
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Baseboards clean, painted and in good repair
Windows
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Windows clean (interior and exterior), good repair, no broken seals
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Window sills clean (interior and exterior)
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All blinds, shades, tint clean and in good repair
Ceiling
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Ceiling and vents clean and dust free
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Sprinkler heads clean, undamaged
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Ceiling fans clean and in good repair, rotating at proper speed and rotation
Lighting
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Light fixtures clean and in good repair
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Chandeliers clean and in good repair
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Proper bulbs in all fixtures
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Directional spots aimed correctly
Plants and Decorations
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Positioned properly, healthy and dust free
Tables and Chairs
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Tabletops clean and in good repair
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Tables have no wobble
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Salt and pepper, caddies, table tents clean and in good repair
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Chairs clean, unmarked, stain in good repair
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Booths clean, pads maintained, no tears
Men's Restroom
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Door clean and gender label in good repair
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All toilets, urinals (including chrome) clean, odor free and in good repair
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Dispensers stocked, trash cans clean and in good repair
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Walls painted, tile clean; Graffiti free
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Ceiling, vents clean and dust free
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Tile floor/baseboards clean and in good repair
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Stall dividers clean and in goor repair
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Sink area, mirrors, fixtures clean and in good repair
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Baby changing station clean and in good repair (tray stays up)
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Coat hooks available in stalls
Ladies' Restroom
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Door clean and gender label in good repair
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All toilets (including chrome) clean, odor free and in good repair
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Dispensers stocked, trash cans clean and in good repair
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Walls painted, tile clean; Graffiti free
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Ceiling, vents clean and dust free
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Tile floor/baseboards clean and in good repair
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Stall dividers clean and in goor repair
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Sanitary disposal clean, lined and painted/rust free
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Sink area, mirrors, fixtures clean and in good repair
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Baby changing station clean and in good repair (tray stays up)
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Coat hooks available in stalls
Main Service Area
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Coffee machines clean with properly calibration
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Coffee machine proper temperature (minimum 180F)
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Coffee Cups, not stained
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Coffee pots, lids clean and sanitized (not stained)
Equipment in Use, clean and in Good Repair
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Iced Tea/Lemonade urns w/ lids
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Water filler
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Dry-deck on shelving
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Ice bin (clean interior and exterior)
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Tea boxes
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Peppermills
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Required Condiments available, clean and stocked
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Wood clean and in good repair
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Stainless steal clean and in good repair
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Silverware clean; No water marks
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Silverware holders clean and in good repair
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Glassware clean; No water marks
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Placemats and napkins properly stored and well stocked
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Soda guns, holsters, and drain hoses clean and in good repair
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Trash cans and area clean, accessible and odor free
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Sinks and faucets clean and in good repair; Hot and cold running water (minimum 120F)
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Drains clean and free of odor and debris; Flowing freely
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Area organized and clutter free; Items stacked and stored properly
Menus
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Feature sheets properly formatted, with no errors
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Seasonal beer inserts properly formatted, with no errors
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Core and cocktail menu pages clean, uncreased and free of marks
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Core menus clean and in good repair, well stocked
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Beer/Wine menus clean and in good repair, well stocked
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Promotional inserts current, displayed properly and in good repair
POS/Service Stations
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All POS equipment clean and in good repair (no safety hazards)
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ONLY POS equipment plugged into dedicated orange receptacles or surge protectors
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At least one unit plugged into battery backup
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Placemats and napkins stored properly and well stocked
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Silverware holders clean and in good repair
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Area organized and clutter free; Items stacked and stored properly
Uniforms FOH
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Proper Uniform and Appearance
Service Bar and Front Bar
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Blender, mixer, utensils clean and in good repair
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Stainless steal clean and in good repair
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Bus tubs and silverware holders clean and in good repair
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Area organized and clutter free; Items stacked and stored properly
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Refrigerators clean, stocked and organized
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Bar floor and drains clean, odor free and in good repair (walkways and under equipment)
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Floor mats clean and in good repair
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Beer drains clean and odor free
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Caddies, pour mats, peanut rail clean, odor free and in good repair
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Condiments clean, adequate pars stocked and organized
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Promotional signage clean and current
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Soda guns, holsters, and drain hoses clean and in good repair
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Back bar clear of clutter (Presentation ready)
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All accent lighting on and in good repair
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Proper glassware clean, stocked, spot free and in good repair (no stacking scratch rings)
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Liquor bottles clean and labels intact
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Pour spouts clean and in good repair
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Decorative shelving clean, dust and clutter free
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Trash cans and area clean and odor free
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All TVs clean and in good repair (reception, color settings)
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Bar top clean and in good repair, with proper settings
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All wood clean (back bar, posts, lower areas of bar)
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No gum under bar
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Foot rail clean and secure
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Front metal panels clean
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Bar fruit and garnish fresh, not overprepped
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Exacto-Pour available and in good repair
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All fruit and juices labeled and stored in sealed containers
Bar Glass Washer
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Chemical test at proper levels
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Proper chemicals in use and containers not empty.
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Bar glass washer sprayer heads and spin arm free of debris and in good repair (ie. lemon seeds and straws).
Liquor Room
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Liquor room shelves clean, organized with no rust
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Liquor room locked at all times
KITCHEN
KITCHEN
Floors
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No broken or missing tile, no missing grout
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Baseboards clean and in good repair
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Floor under front line clean and free of debris
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Floor mats clean and in good repair
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Drains clean, odor and debris free; Drain flowing freely
Walls and Ceiling
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Walls clean
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Walls in good repair, No holes
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Walls behind equipment clean
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Ceiling tiles clean and in good repair; Vents and grid clean, painted and rust free; Sprinkler heads clean with collars in place
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Hoods clean and in good repair, No missing/loose caulk, light fixtures clean and working
Mop Sink Area
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Mop area clean and organized
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Mops, brooms and butlers and buckets clean and stored properly, Mop hanging (head up)
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Tile clean and in good repair, no missing/damaged tile or grout
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Drain clean, free of debris and flowing freely, Drain cover in place
Prep Area
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Clean and organized
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Stainless steal counter clean and in good repair, Including underside
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Cutting boards clean and in good repair, Not warped or stained
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Sinks and faucets clean and working, Hot and cold running water (min. 120ºF)
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Oven clean and calibrated with thermometer
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Proper equipment used according to recipe spec
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Proper par of ice bats (8 large/4 small)
Equipment clean and in good repair
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Table Top Mixer
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Robot Coupe
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Tomato Dicer
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Slicer
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Stand Mixer
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Scales
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Salad Spinner
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Can Opener
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Bermixer
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Steam Kettle
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Range
Walk-in
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Door clean and door closure working, gasket in good repair
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Floor clean, no grease
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walls and ceiling clean
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Shelving clean and in good repair, no rust
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Evaporator fan cover clean, condenser coil clean
Freezer
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Door clean and door closure working, gasket in good repair
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Floor clean, No ice build-up
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walls and ceiling clean
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Shelving clean and in good repair, no rust
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Evaporator fan cover clean, condenser coil clean
Kitchen Dry Storage
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100% Product availability
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All product from APL and approved label
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All product faced, organized, in sealed containers (when necessary)
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All boxes cut neatly
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Shelving clean and in good repair, no rust
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Foor, walls and ceiling clean and dry
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Can rack clean, No dented cans
Ice Machines
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Ice machine and bin clean, rust free and in good repair
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Ice machine drain clean, free of debris and flowing freely, Drain cover in place
Dish Area
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Clean and organized
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Stainless steal clean and in good repair, Including underside of shelves and tables
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Pre-rinse sprayer arm clean and in good repair
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Dish machine clean inside and out, tanks delimed, sprayers clear, No storage on top
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Beer glass machine clean, in use and in good repair
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Proper approved products in use
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Pots and pans clean and stored properly
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China in good shape and of proper spec
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All dish racks, glass racks and dollies clean, organized and in good repair
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Trash cans clean and bags in use
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Water changed as needed to insure cleanliness of utensils and dishes
Kitchen Uniforms
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Proper uniform and appearance
Service/Expo/Dessert Areas
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Station clean
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Stainless steal clean and in good repair, Including underside of shelves and tables
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All refrigerators clean and organized, gaskets in good repair
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All condenser coils clean
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All ice bins clean interior and exterior, legs and wheels
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Required tools, utensils, knives, clean and stored properly
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Ice cream scoop receptacle clean and in good repair, stem in use.
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Heat lamps on front line clean, in use and lightbulbs working
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Microwave clean and in good repair, Commercial model in use
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Steam well clean and in good repair, Spigot in good repair
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Printer, bracket, exposed cables clean, and in good repair, Cables properly secured
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Aloha equipment plugged into dedicated orange outlet or surge protector
Pizza Station
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Station clean
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Stainless steal counter and shelving clean and in good reapir, Including ledges and underside
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All refrigerator clean, organized
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Required tools, utensils, knives, clean and stored properly
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Station labeled or schematic in use
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Station recipe book and plating procedures clean, updated and organized, including Spanish materials
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Garbage cans clean in place with garbage bags in use
Equipment Clean and in Good Repair
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Marble slab and oven face
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Cutting boards, No stains or warping
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Pizza oven clean (550º-630ºF)
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Drawer gaskets and glides
Grill Station
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Station clean
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Stainless steal counter and shelving clean and in good reapir, Including ledges and underside
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All refrigerator clean, organized
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Required tools, utensils, knives, clean and stored properly
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Station labeled or schematic in use
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Station recipe book and plating procedures clean, updated and organized, including Spanish materials
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Garbage cans clean in place with garbage bags in use
Equipment Clean and in Good Repair
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Cutting boards, No stains or warping
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Drawer gaskets and glides
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Bun toaster
Saute Station
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Station clean
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Stainless steal counter and shelving clean and in good reapir, Including ledges and underside
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All refrigeration clean and organized
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Required tools, utensils, knives, clean and stored properly
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Station labeled or schematic in use
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Station recipe book and plating procedures clean, updated and organized, including Spanish materials
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Garbage cans clean in place with garbage bags in use
Equipment Clean and in Good Repair
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Drawer gaskets and glides
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Cutting boards, No stains or warping
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Range
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Oven
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Salamander
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Steam well / Water spigot
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Saute pans
Appetizer Station
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Station clean
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Stainless steal counter and shelving clean and in good reapir, Including ledges and underside
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All refrigeration clean and organized
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Required tools, utensils, knives, clean and stored properly
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Station labeled or schematic in use
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Station recipe book and plating procedures clean, updated and organized, including Spanish materials
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Garbage cans clean in place with garbage bags in use
Equipment Clean and in Good Repair
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Drawer gaskets and glides
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Cutting boards, No stains or warping
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Range
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Oven
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Fryer
Salad Station
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Station clean
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Stainless steal counter and shelving clean and in good reapir, Including ledges and underside
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All refrigeration clean and organized
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Required tools, utensils, knives, clean and stored properly
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Station labeled or schematic in use
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Station recipe book and plating procedures clean, updated and organized, including Spanish materials
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Garbage cans clean in place with garbage bags in use
Equipment Clean and in Good Repair
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Drawer gaskets and glides
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Cutting boards, No stains or warping
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Fryer
MANAGER
MANAGER
Manager
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Open door policy posted - office door, employee bulletin board
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FOH Schedules posted at least 2 weeks in advance
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BOH Schedules posted at least 2 weeks in advance
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KOTH cards and mugs well stocked (current product in use)
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Active employee recognition program in place
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Safe Audit - all cash handling procedures in place
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Lighting adjusted to appropriately
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Music level and selection appropriate
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DR/CKTL/PATIO set properly before opening
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Host stand staffed and ready to execute shift before opening
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FOH temperature set appropriately
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Wi-fi in working order
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Laptops and Tablets covered and in good repair
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Marketing collateral current and displayed appropriately
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Managers notes current, left with detailed information by shift
All licensing current and posted in view of guest
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Health
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Brewery
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Liquor
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Tax
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Proper Uniform - business casual
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Pre-shift well executed (Brewer, Chef and in-house management in attendance)
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RAMP/ABC signage posted
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Carding best practices in place (under 21 date posted)
UTILITY AREAS
UTILITY AREAS
Mechanical and Electrical Room
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Door in good repair
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No storage
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Water softener has salt
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Floor is clean and in good repair
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Proper cleaning materials
Employee Restroom and Lockers
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Door clean, labeled and in good repair
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All toilets/urinals clean and in good repair, No odor
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Dispenser stocked, trash cans clean, bags in use and in good repair
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Walls painted, clean and graffiti free
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Ceiling, vents clean, dust free
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Floors and baseboards clean, no tiles/grout missing
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Sink area, mirrors, fixtures clean and in good repair
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Hot/Cold running water, paper towels, anti bacterial soap all stocked
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Employee common area clean and organized
Office
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Clean and organized including ceiling, walls, floors and cabinets
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Door locked at all times
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Sales Calendar posted tracking sales and covers Y/Y<br>
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All computer equipment clean and in good repair. No safety hazards
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Telephone, copier, calculators, safe all in good repair
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Alarm system operational
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Safe locked at all times
Preventative Maintenance Within Frequency
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Refrigeration
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HVAC
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Pizza Oven Duct
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Hood Cleaning
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Sprinkler Inspection
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Pest Control Treatment/Inspection
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Bioremediation/Grease Trap
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Drinking Water Filter Changes
BREWERY
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