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Statement
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After your window install, you may find that you have external misting occurring on your glass (especially on cold mornings and evenings), dependant on the weather conditions this can even ice over. This is because of the high efficiency of the glass fitted and the insulating properties that it delivers. Although this may affect your ability to see out of the window, it guarantees that the energy spent heating your homes, is not lost through the glass in your windows as this is generally where most heat loss occurs.
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Has the information given to you been explained in a manner which you understand fully?