Information
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Site Name & Week Number:
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Retailer / Manager on duty:
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Audit Conducted:
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Audit Conducted by:
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IMPORTANT: THE FOLLOWING PENALTIES WILL APPLY PER ITEM MARKED "NO".
5 POINT ITEMS = 2.5% PENALTY OFF GRAND TOTAL SCORE PER ITEM
3 POINT ITEMS = 1.5% PENALTY OFF GRAND TOTAL SCORE PER ITEM
VISUAL APPEARANCE
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Is signage clear and un-obstructed? (1 point)
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All broken windows fixed? (1 point)<br>
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Front windows free of unwanted posters and view into store, especially to till points acceptable? (1 point)<br>
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Entrance and isles free of obstructions? (1 point)<br>
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Wood ticketed and properly displayed? (1 point)<br>
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Front door mat clean and in good repair? (1 point)<br>
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In store lightning - all ceiling and fridge lights working (1 point)
PROMOTIONS AND ADVERTISING
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A frame tickets with promo posters outside in place? (3 points)<br>
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All Advertised lines on sale? (more than one missing = No) (5 points)<br>
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Advertised lines correctly priced and ticketed (more than one missing = No) (5 points)<br>
MERCHANDISING
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Grocery KVI lines on sale. (not more than 1 line not available = >90% compliance) (5 points)<br>
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1. Sugar 1kg
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2. Toilet Paper Singles
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3. Grandpa Powders
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4. Briquettes
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5. Braaiwood
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6. Fire Lighters
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Sweets KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)<br>
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1. Bubbly 87g
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2. Bar One 55g
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3. Cadbury Wholenut 90g
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4. Kit Kat 4 Finger
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5. Tex 40g
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6. Bar One Giant
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7. Cadbury Top Deck 90g
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8. Tex Giant
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9. Chocolate Log
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10. Maynards Wine Gum Rolls
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11. Maynads Wine Gums 75g
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12. Wrigleys Airwaves Menthol 14
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13. Cadbury Halls Cherry 9pc
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14. Stimorol Infinite Mint 14 pc
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15. Jellytots
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16. Novalty Sweets (minimum 4 lines: Candy Toys / Kinderjoy)
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Snacks KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)
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1. Biltong PP
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2. Dry Wors PP
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3. Doritos Sweet Chilli 150g
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4. Niknaks 50g
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5. Doritos Sweet Chilli 45g
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6. Lays Salted 125g
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7. Lays Salted 36g
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8. Simba Creamy Cheddar 125g
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9. Niknaks 150g
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10. Lays Thai Chilli 125g
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11. F/Lovers Marie Biscuits
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12. F/Lovers Lemon Creams
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13. T/Treat Biscuits (minimum 3 flavours)
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14. Bakery Romany Creams
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15. Snack on the Run Tubbies
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16. Cashews Salted DFFA
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17. Cashews Plain DFFA
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Beverages KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)<br>
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1. Foodlovers Sports Cap
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2. Valpre Still 1.5L
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3. Valpre Still 500ml
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4. F/Lovers Water Still 500ml
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5. F/Lovers Water Sparkling 500ml
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6. Pump 750ml
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7. Monster Original 500ml
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8. Power Play 440ml
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9. Coke 2L
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10. Coke 500ml
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11. Coke 1.5 Ret
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12. Coke 330ml
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13. Coke 1L
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14. Coke Zero 500ml
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15. Stoney Ginger Beer 2L
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16. Fanta Orange 2L
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17. Coke Lite 500ml
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18. Stoney Ginger Beer 500ml
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19. Red bull 250ml
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Price labels - none older than two months (1 point)<br>
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Price labels - does products correspond with labels? (3 points)<br>
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Price labels - Are all shelf strips in good order? (1 point)<br>
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Planograms - Copies available on PC desktop & soft copy in file for shelf packers? (3 points)
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Planograms - BC Spot checked 5 shelves for compliance (Mark "No" if not compliant) (5 points)<br>
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Shelves full - no unreasonable gaps + products supported by Price label) ( 3 points)
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Front Gondola ends used for promo , seasonal or high volume lines? (3 points)<br>
SERVICE DEPARTMENTS
Fruit & Veg
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Fruit and Veg KVI range on sale. (Also check Latest F&V Order sheet against "Must Have" lines) (not more than 1 lines not available = >90% compliance) (5 points)<br>
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1. Bananas LSE
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2. Apples Green Loose
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3. Apples Red Loose
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4. Avos
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5. Oranges
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6. Lettuce
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7. Tomatoes
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8. Cucumbers
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9. Carrots
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10. Potatoes
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11. Onions
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Fruit and Veg counters - no unreasonable gaps (3 points)<br>
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No overripe and unsaleable stock on counters (5 points)<br>
Dairy
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Dairy KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)<br>
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1. Milk 2L Full Cream
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2. Milk 2L Low Fat
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3. Milk 1L Full Cream
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4. Milk 1L Low Fat
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5. White Bread
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6. Brown Bread
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7. Hamburger Rolls
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8. Eggs 6's
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9. Cheddar Cheese
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10. Gouda Cheese
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11. Yogurts Toppers (minimum 2 flavours)
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12. Yogurts Strawberry 175ml & any other 1 flavour
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Dairy fridges - no unreasonable gaps (3 points)<br>
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Expiry dates on dairy items not exceeded (5 points)<br>
Cold Meats & Butchery
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Not applicable to Halaal stores: Cold Meats KVI lines (minimum 5 lines) (5 points)<br>
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Cold Meats on sale - no unreasonable gaps (3 points)<br>
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Expiry dates on butchery products not exceeded (5 points)<br>
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No blown or discoloured products on sale ( 5 points)<br>
Deli , coffee bar, bakery.
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Food service KVI lines on sale (not more than 1 line not available = >90% compliance) (5 points)<br>
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1. Chicken Mayo Sandwich
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2. Tuna Mayo Sandwich
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3. Cheese & Tomato Sandwich
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4. Wraps (Any Fillings)
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Bakery KVI lines on sale. (not more than 1 lines not available = >90% compliance) (5 points)<br>
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1. Piemans Pepper Steak
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2. Piemans Steak & Kidney
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3. Piemans Prime Steak
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4. Piemans Chicken & Mushroom
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5. Piemans Sausage Rolls
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6. Muffins Assorted
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7. Ring Doughnuts
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8. Samoosas
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Coffee machine working and smalls available. (5 points)<br>
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Freshstop packaging being used (1 point)<br>
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Wastebin cleared regularly (3 points)<br>
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Euroshelf glass and counters clean and lights working (3 points)<br>
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Food service - no unreasonable gaps (3 points)<br>
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Area clear of unnecessary labels stuck to walls/scales (1 point)<br>
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All items ticketed (3 points)<br>
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All manufactured (pre-packed and store labeled) items have expiry dates on (5 points)<br>
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Expired or damaged items removed from sale (5 points)<br>
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Staff have sufficient knowledge of products (3 points)<br>
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Sufficient deli staff at all times (5 points)<br>
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Menu Board - no manual price adjustments done (1 point)
Food labelling regulations
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Bought in loose sell items (sold without packaging) have ingredient / allergen list on hand (5 points)<br>
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Bought in pre packed items bear the ingredients / allergens / best before date (5 points)<br>
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Manufactured items have ingredient/allergen lists on hand (5 points)<br>
House keeping on sales floor
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Shelves, fridges and displays clean. Under bottom shelf (1 point)<br>
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Till points neat and clean. (3 points)<br>
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Floors clean (3 points)<br>
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Toilets clean and have relevant consumables. (5 points)<br>
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'caution' boards used for wet floors. (3 points)
Staff appearance/Customer Service
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Staff wearing uniform & name badges (1 point)
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Customers greeted (3 points)
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Staff aware of advertised lines (3 points)
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Freshstop carrier bags available (1 point)
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Shopping Baskets available and clean (3 points)
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Credit card machines work (5 points)
Prep rooms/Area
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Floors , basins and surfaces clean. (3 points)<br>
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Equipment cleaned daily. (3 points)<br>
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Soap , sanitizer and hand towels available (3 points)
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Waste cleared out regularly (3 points)<br>
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Packaging properly stored (1 point)<br>
Back of house
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Fridges and store rooms secure (3 points)<br>
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Fridges and store rooms clean. (3 points)<br>
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Stock rotation evident (3 points)<br>
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Supplier returns controlled. (1 point)<br>
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No old or unsalable stock. (3 points)<br>
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Pest control measures in place (3 points)<br>
Office
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Clean and tidy. (1 point)<br>
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Filing up to date. (1 point)<br>
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Ordering system in place and being used. (3 points)<br>
General
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General Comments:
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The parties herewith agree that the above information is true and correct and the Retailer and/or Manager on Duty herewith agree to the contents thereof and agree to rectify / action the relevant items as required.
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Retailer / Manager on Duty:
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Business Consultant:
