Information

  • Site Name & Week Number:

  • Retailer / Manager on duty:

  • Audit Conducted:

  • Audit Conducted by:

  • IMPORTANT: THE FOLLOWING PENALTIES WILL APPLY PER ITEM MARKED "NO".

    5 POINT ITEMS = 2.5% PENALTY OFF GRAND TOTAL SCORE PER ITEM
    3 POINT ITEMS = 1.5% PENALTY OFF GRAND TOTAL SCORE PER ITEM

VISUAL APPEARANCE

  • Is signage clear and un-obstructed? (1 point)

  • All broken windows fixed? (1 point)<br>

  • Front windows free of unwanted posters and view into store, especially to till points acceptable? (1 point)<br>

  • Entrance and isles free of obstructions? (1 point)<br>

  • Wood ticketed and properly displayed? (1 point)<br>

  • Front door mat clean and in good repair? (1 point)<br>

  • In store lightning - all ceiling and fridge lights working (1 point)

PROMOTIONS AND ADVERTISING

  • A frame tickets with promo posters outside in place? (3 points)<br>

  • All Advertised lines on sale? (more than one missing = No) (5 points)<br>

  • Advertised lines correctly priced and ticketed (more than one missing = No) (5 points)<br>

MERCHANDISING

  • Grocery KVI lines on sale. (not more than 1 line not available = >90% compliance) (5 points)<br>

  • 1. Sugar 1kg

  • 2. Toilet Paper Singles

  • 3. Grandpa Powders

  • 4. Briquettes

  • 5. Braaiwood

  • 6. Fire Lighters

  • Sweets KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)<br>

  • 1. Bubbly 87g

  • 2. Bar One 55g

  • 3. Cadbury Wholenut 90g

  • 4. Kit Kat 4 Finger

  • 5. Tex 40g

  • 6. Bar One Giant

  • 7. Cadbury Top Deck 90g

  • 8. Tex Giant

  • 9. Chocolate Log

  • 10. Maynards Wine Gum Rolls

  • 11. Maynads Wine Gums 75g

  • 12. Wrigleys Airwaves Menthol 14

  • 13. Cadbury Halls Cherry 9pc

  • 14. Stimorol Infinite Mint 14 pc

  • 15. Jellytots

  • 16. Novalty Sweets (minimum 4 lines: Candy Toys / Kinderjoy)

  • Snacks KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)

  • 1. Biltong PP

  • 2. Dry Wors PP

  • 3. Doritos Sweet Chilli 150g

  • 4. Niknaks 50g

  • 5. Doritos Sweet Chilli 45g

  • 6. Lays Salted 125g

  • 7. Lays Salted 36g

  • 8. Simba Creamy Cheddar 125g

  • 9. Niknaks 150g

  • 10. Lays Thai Chilli 125g

  • 11. F/Lovers Marie Biscuits

  • 12. F/Lovers Lemon Creams

  • 13. T/Treat Biscuits (minimum 3 flavours)

  • 14. Bakery Romany Creams

  • 15. Snack on the Run Tubbies

  • 16. Cashews Salted DFFA

  • 17. Cashews Plain DFFA

  • Beverages KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)<br>

  • 1. Foodlovers Sports Cap

  • 2. Valpre Still 1.5L

  • 3. Valpre Still 500ml

  • 4. F/Lovers Water Still 500ml

  • 5. F/Lovers Water Sparkling 500ml

  • 6. Pump 750ml

  • 7. Monster Original 500ml

  • 8. Power Play 440ml

  • 9. Coke 2L

  • 10. Coke 500ml

  • 11. Coke 1.5 Ret

  • 12. Coke 330ml

  • 13. Coke 1L

  • 14. Coke Zero 500ml

  • 15. Stoney Ginger Beer 2L

  • 16. Fanta Orange 2L

  • 17. Coke Lite 500ml

  • 18. Stoney Ginger Beer 500ml

  • 19. Red bull 250ml

  • Price labels - none older than two months (1 point)<br>

  • Price labels - does products correspond with labels? (3 points)<br>

  • Price labels - Are all shelf strips in good order? (1 point)<br>

  • Planograms - Copies available on PC desktop & soft copy in file for shelf packers? (3 points)

  • Planograms - BC Spot checked 5 shelves for compliance (Mark "No" if not compliant) (5 points)<br>

  • Shelves full - no unreasonable gaps + products supported by Price label) ( 3 points)

  • Front Gondola ends used for promo , seasonal or high volume lines? (3 points)<br>

SERVICE DEPARTMENTS

Fruit & Veg

  • Fruit and Veg KVI range on sale. (Also check Latest F&V Order sheet against "Must Have" lines) (not more than 1 lines not available = >90% compliance) (5 points)<br>

  • 1. Bananas LSE

  • 2. Apples Green Loose

  • 3. Apples Red Loose

  • 4. Avos

  • 5. Oranges

  • 6. Lettuce

  • 7. Tomatoes

  • 8. Cucumbers

  • 9. Carrots

  • 10. Potatoes

  • 11. Onions

  • Fruit and Veg counters - no unreasonable gaps (3 points)<br>

  • No overripe and unsaleable stock on counters (5 points)<br>

Dairy

  • Dairy KVI lines on sale (not more than 2 lines not available = >90% compliance) (5 points)<br>

  • 1. Milk 2L Full Cream

  • 2. Milk 2L Low Fat

  • 3. Milk 1L Full Cream

  • 4. Milk 1L Low Fat

  • 5. White Bread

  • 6. Brown Bread

  • 7. Hamburger Rolls

  • 8. Eggs 6's

  • 9. Cheddar Cheese

  • 10. Gouda Cheese

  • 11. Yogurts Toppers (minimum 2 flavours)

  • 12. Yogurts Strawberry 175ml & any other 1 flavour

  • Dairy fridges - no unreasonable gaps (3 points)<br>

  • Expiry dates on dairy items not exceeded (5 points)<br>

Cold Meats & Butchery

  • Not applicable to Halaal stores: Cold Meats KVI lines (minimum 5 lines) (5 points)<br>

  • Cold Meats on sale - no unreasonable gaps (3 points)<br>

  • Expiry dates on butchery products not exceeded (5 points)<br>

  • No blown or discoloured products on sale ( 5 points)<br>

Deli , coffee bar, bakery.

  • Food service KVI lines on sale (not more than 1 line not available = >90% compliance) (5 points)<br>

  • 1. Chicken Mayo Sandwich

  • 2. Tuna Mayo Sandwich

  • 3. Cheese & Tomato Sandwich

  • 4. Wraps (Any Fillings)

  • Bakery KVI lines on sale. (not more than 1 lines not available = >90% compliance) (5 points)<br>

  • 1. Piemans Pepper Steak

  • 2. Piemans Steak & Kidney

  • 3. Piemans Prime Steak

  • 4. Piemans Chicken & Mushroom

  • 5. Piemans Sausage Rolls

  • 6. Muffins Assorted

  • 7. Ring Doughnuts

  • 8. Samoosas

  • Coffee machine working and smalls available. (5 points)<br>

  • Freshstop packaging being used (1 point)<br>

  • Wastebin cleared regularly (3 points)<br>

  • Euroshelf glass and counters clean and lights working (3 points)<br>

  • Food service - no unreasonable gaps (3 points)<br>

  • Area clear of unnecessary labels stuck to walls/scales (1 point)<br>

  • All items ticketed (3 points)<br>

  • All manufactured (pre-packed and store labeled) items have expiry dates on (5 points)<br>

  • Expired or damaged items removed from sale (5 points)<br>

  • Staff have sufficient knowledge of products (3 points)<br>

  • Sufficient deli staff at all times (5 points)<br>

  • Menu Board - no manual price adjustments done (1 point)

Food labelling regulations

  • Bought in loose sell items (sold without packaging) have ingredient / allergen list on hand (5 points)<br>

  • Bought in pre packed items bear the ingredients / allergens / best before date (5 points)<br>

  • Manufactured items have ingredient/allergen lists on hand (5 points)<br>

House keeping on sales floor

  • Shelves, fridges and displays clean. Under bottom shelf (1 point)<br>

  • Till points neat and clean. (3 points)<br>

  • Floors clean (3 points)<br>

  • Toilets clean and have relevant consumables. (5 points)<br>

  • 'caution' boards used for wet floors. (3 points)

Staff appearance/Customer Service

  • Staff wearing uniform & name badges (1 point)

  • Customers greeted (3 points)

  • Staff aware of advertised lines (3 points)

  • Freshstop carrier bags available (1 point)

  • Shopping Baskets available and clean (3 points)

  • Credit card machines work (5 points)

Prep rooms/Area

  • Floors , basins and surfaces clean. (3 points)<br>

  • Equipment cleaned daily. (3 points)<br>

  • Soap , sanitizer and hand towels available (3 points)

  • Waste cleared out regularly (3 points)<br>

  • Packaging properly stored (1 point)<br>

Back of house

  • Fridges and store rooms secure (3 points)<br>

  • Fridges and store rooms clean. (3 points)<br>

  • Stock rotation evident (3 points)<br>

  • Supplier returns controlled. (1 point)<br>

  • No old or unsalable stock. (3 points)<br>

  • Pest control measures in place (3 points)<br>

Office

  • Clean and tidy. (1 point)<br>

  • Filing up to date. (1 point)<br>

  • Ordering system in place and being used. (3 points)<br>

General

  • General Comments:

  • The parties herewith agree that the above information is true and correct and the Retailer and/or Manager on Duty herewith agree to the contents thereof and agree to rectify / action the relevant items as required.

  • Retailer / Manager on Duty:

  • Business Consultant:

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