Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Patient Interview
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Program, Name, Date of Admission
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Is this your first admission to the hospital? Number of previous admissions?
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Were you informed of and given a copy of your rights upon admission?
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Have you seen where the Patients' Rights are posted?
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Do you feel you have access to MHLS and/or an advocate or other peer support?
Treatment by Staff
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Have interactions with staff been respectful?
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Doctors
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Nurses
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Social workers
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Aides
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Environmental Services
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Dietary Services
Treatment Planning
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Have you been involved with your treatment planning?
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Do you know your treatment goals?
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Have you been involved with your discharge planning?
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If you requested, have family or friends been involved in your treatment and discharge planning?
Treatment/Program Activities
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Have the group activities been interesting and helpful
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Are the activities focused on your treatment goals (ie medication compliance, MICA)
Physical Setting and Amenities
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Are your surroundings on the unit comfortable?
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Do you have adequate linens and towels?
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Do you have a secure place to store your belongings?
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Is there a comfortable setting for visitors?
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Is the food to your liking?
Special Procedures
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Have you received any special procedures such as ECT?
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What was your experience?
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Any additional comments