Information
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Audit Title
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Document No.
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Quality Management System
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Is there a documented Quality Management System in place?
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Is there an organizational structure?
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Is specifications in place for all raw materials, finished goods and packaging?
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Is there a traceability system in place?
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Is green coffee testing done on each new lot?
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Is Ochratoxin A testing done annually?
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Are calibration records up to date?
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Is relevant legislation contained in file and is this regularly updated?
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Is there a legislation register?
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Is medical screening done according to procedure?
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Are mock recalls done on an annual basis with clients?
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Are traceability exercises done to verify effectiveness of system?
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Are third party audits annually conducted to verify effectiveness of all systems?
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Are documented procedures available for all quality testing?
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Is all relevant certification up to date?
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Are all recents certificates of origin for current coffee lots on file?
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Do documents have headers, version numbers and control?
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Is there a document change control register in place?
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Is there a document control procedure in place?
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Are records effectively maintained?
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Are there records available for the control of non-conforming product during receiving, processing and dispatch?
Customer Complaints
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Is there a system for the handling, investigation and feedback to customer complaints?
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Is trending of customer complaints done monthly?
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Is an incident and recall procedure in place?
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Is the product recall procedure tested annually by conducting a full traceability exercise and is this recorded?
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Is there a reduction in customer complaints?
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No Foreign item or illness complaints observed?
Environmental Management
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Has an environmental management risk assessment been completed?
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Is there an environmental management policy in place?
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Is there an environmental protection plan in place?
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Are environmental monitoring procedures in place?
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Is waste kept to the minimum and recycled where possible?
Supplier Approval
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Are regular visits to raw material suppliers conducted?
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Is a raw material and packaging procurement and assessment procedure in place?
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Are all raw materials and packaging suppliers on a documented list with emergency contact numbers included?
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Do raw material and packaging suppliers undergo a formal approval process by which risk assessment is conducted?
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Are risk assessments available for raw material and packaging suppliers?
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Is a monthly inspection done for raw materials held at seven oaks?
Water
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Is water used as a processing aid?
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Is water tested to ensure compliance to SANS 241?
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Is there a water filtration unit in place?
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Are appropriate sampling and testing procedures in place to ensure safe water on premises?
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Is water tested annually at a SANAS accredited laboratory?
Audit system
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Are external audits controlled?
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Is there a planned program for factory standards auditing in place?
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Is there clear procedures to define areas and standards to be covered in factory audits?
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Does internal auditing cover entire site?
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Is internal auditing done monthly?
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No person audits his or her own area?
Training
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Are trainers provided with relevant and adequate training material?
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Are records kept of all training?
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Is refresher training provided?
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Is training approved by senior management?
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No outstanding training?
Product Development
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Is there a product development procedure?
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Are factory trial runs conducted on new products?
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Is product launch done according to procedure?<br>
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Is shelf life determined using appropriate trials?
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Is travel testing done on new products?
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Is there any new products in the process?
Roasting and Packaging
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Is a relative roasting schedule available freely at all factory points?
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Are overruns controlled?
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Are roasting logs up to date and filed?
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Are roast profiles taken?
General
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Revisions up to date?
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Are relevant QA measures in place?
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Is sign off done on general QA measures?
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Documentation up to date and filed?
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No major non conformances noted?