Audit Information
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Audit Date :
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Auditor :
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Have all Non-conformances from the previous audit been actioned and closed?
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Evidence must be provided to show compliance. This can take many forms, including but not limited to: Links / Images of completed documents, policies, procedures, Quality manual sections, registers and forms.
Audit Questions - Clause 8
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8.1 ) Are there processes available to meet the requirements of the services provided by the business?
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Potential Evidence : ???
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8.2) Can communication with customers be demonstrated, including: Information and review products and services to be offered, enquiries, orders, changes, feedback, complaints, customer property control and any relevant contingency plans?
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Potential Evidence : ???
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8.3) Design and Development of products and services (Business does not design or develop products)
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Potential Evidence : N/A
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8.4) Can the business demonstrate it has considered the adequacy and competency of the external providers, the services they provide are monitored, that performance is communicated and (when appropriate) produces and services are approved prior to release in the customer, or into service.
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Potential Evidence : ???
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8.5.1 to 8.5.4) Is the service provided and delivered to the customer as per the specific customer requirements?<br>8.5.1) Control of production and service provision<br>8.5.2) Identification and Traceability<br>8.5.3) Property belonging to customers or external providers<br>8.5.4) Output Preservation
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Potential Evidence : ???
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8.5.5) Has the business considered the post-delivery activities for its products and services?
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Potential Evidence : ???
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8.5.6) Has the business considered / controlled / managed any changes (deviation) to production or service provision.
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Potential Evidence : ???
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8.6) Does the business review its outputs prior to release.
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Potential Evidence : ???
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8.7) How does the business manage and control non-conforming output to prevent unintended use or delivery?
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Potential Evidence : ???