Title Page
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Audit Date :
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Auditor :
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Have all Non-conformances from the previous audit been actioned and closed?
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Evidence must be provided to show compliance. This can take many forms, including but not limited to: Links / Images of completed documents, policies, procedures, Quality manual sections, registers and forms.
Audit Questions - Clause 9
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9.1 ) Does the business monitor its performance, customer satisfaction and analyse the results?
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Potential Evidence : P03 Queries, Complaints and Feedback, P13 Process Monitoring, Customer Satisfaction Register, Customer Survey / Satisfaction results.
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9.2) Has the audit schedule been followed, audits results documented and reported to senior management?
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Potential Evidence : P12 Audits, Audit Reports, Improvement and Objectives Register
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9.3) Has there been a senior management review meeting in the last 12 months, with output distributed?
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Potential Evidence : QMS Section 4, P06 Management Review
Audit Questions - Clause 10
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10.2 ) Does the business have a non-conformance process?
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Potential Evidence : P11 Non-Conforming Work, P05 Corrective and Preventative Actions (CAPA) and Continuous Improvement , Improvement and Objectives Register
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10.3) Does the business have a Continuous Improvement process?
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Potential Evidence : P05 Corrective and Preventative Actions (CAPA) and Continuous Improvement , Improvement and Objectives Register, P06 Management Review
