Job Safety and Procedure Observation

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

1. Employee Details:

• Employee's Name:

• Shift Start Time & Date:

  Date

• Shift Finish Time & Date:

  Date

2. Essentials:

• Security Licence Viewed:

  Yes

  No

  N/A

• Expiry Date:

  Date

• Photo of Security Licence:

  Media

• Rail Awareness Viewed:

  Yes

  No

  N/A

• Expiry Date:

  Date

• Photo of Rail Awareness card:

  Media

3. Presentation:

• Is the employee wearing correct uniform? And in good order?

  Yes

  No

  N/A

• Select from range

• Clean Shaven?

  Yes

  No

  N/A

• Correct footwear?

  Yes

  No

  N/A

• Correct Safety Vest?

  Yes

  No

  N/A

4. Observations:

• Is the employee's customer service at a high standard?

  Yes

  No

  N/A

• Select from range

• Is the employee's phone manner at a high standard?

  Yes

  No

  N/A

• Select from range

• Is the bus facility office in a neat and tidy state?

  Yes

  No

  N/A

• Take photo of bus facility office.

  Media

• Does the employee know where the luggage hall procedures are kept?

  Yes

  No

  N/A

• Is the employee's locker assistance at a high standard?

  Yes

  No

  N/A

• Select from range

• Does the employee know what the emergency train stop hand signal is?

  Yes

  No

  N/A

• Does the employee know what to do in an emergency?

  Yes

  No

  N/A

• Are bus bay bookings completed as required?

  Yes

  No

  N/A

• Are luggage trolleys available for passengers?

  Yes

  No

  N/A

• Are all bus bay gates closed?

  Yes

  No

  N/A

• Does the employee know what the procedure is if you are injured at work?

  Yes

  No

  N/A

• Is correct manual handling techniques followed?

  Safe

  At Risk

  N/A

5. Any further comments:

• a.

• b.

• c.

6. Corrective Actions:

• List any corrective action

7. Sign Off

• Employee's Signature

  Sign

• Auditor's Signature

  Sign