Kloofing Guide Assessment

Information

Document No.
Learner Name
Registration Number
ID Number
Photo of Learner
Assessed by:
- Andrew Friedemann 613/A/00000/204
- Michele Friedemann 613/A/00000/2004
Conducted on
Location

Pre Activity Assessment

PRE ASSESSMENT INSTRUCTIONS & DECLARATION BY LEARNER
During this practical assessment, you will be guiding an adventure based activity with a group. My role as assessor is to confirm you are meeting the outcomes of this skills program. In most cases I will just observe, but if I feel someone may get hurt, or I do not understand why you are doing something a certain way, I will stop the activity and discuss this with you. This does not mean you automatically are not competent, but just that I need to know why you are doing something the way you are. You may have perfectly valid reasons for doing it this way.

In addition I may ask you questions during the activity to make sure you have the right knowledge behind the practice. Again do not think of this negatively – I ask questions to help me understand your thinking.
The Assessment strategy was available to me.
I declare that I am satisfied with the pre assessment process and that all my queries have been answered and that the assessment process can go ahead.
I have read and accept the Assessment Plan & the Assessment and Appeals process has been explained to me.
Learners signature

PREPARE FOR THE EXPERIENCE

Instructions for Assessors
The assessor is to obtain a company SOP beforehand and observe the guide preparing for the trip.

Task:
The learner must familiarise themselves with the itinerary and group profile and must conduct those activities which occur before the arrival of the group.
Copy of SOP
CRITERIA & NOTES
Obtain a weather-forecast for the excursion period, including contingency period?
Explain reason
Reason
Explain reason
Obtain a pax-list & identifying pax with medical (eg: allergies) or mobility issues (eg: swimming)?
Explain reason
Reason
Explain reason
Check what the water-level was when the previous group exited the kloof?
Explain reason
Ascertain the advertised start- and end-time of the excursion?
Ensure transport to the start and back from the end was arranged, with expected time-frames?
Explain reason
Draw and prepare participant equipment (harness, helmet, etc) & guides equipment (First Aid Kit, Ropes, etc)
Rate their performance out of 10. 1 being the worst and 10 an excellent performance
Explain reason
Evidence Media
Notes:
Assessment Decision - Preparing for the Experience

DELIVER A PRE ACTIVITY BRIEFING

Instructions for Assessors
1) Obtain a copy of the company SOP and familiarise yourself with it beforehand.
2) COPY OF COMPANY KLOOFING SOP TO BE ATTACHED TO PORTFOLIO

Task:
The learner will have to greet the group, introduce himself (and other guides) and ensure that he has both informed the group of the activity they are about to undertake as well as given them the opportunity to inform him of any circumstances which may be of concern or interest to the guide(s).

Notes specific to briefing:

1) Introduction should include name, qualifications, guide registration status and languages spoken
2) This briefing should typically include:
3) Arranging pax so they they’re not looking into the sun during the briefing
4) Asking questions to determine if everyone understood?
5) Giving pax who require medication the opportunity to place it in the guides’ dry-bag?
6) Footwear should have non-slip soles, have an enclosed toe and should stay on the foot in flowing water.
7) Spectacles should have a neck strap. Insecure jewellery or hazardous jewellery should be removed. If wetsuits are not worn then clothing should be appropriate.
8) ‘Swimming’ will be defined as a client being able to swim 50m in clothing or a wetsuit. The issuing of lifejacket must be in line with the company SOP
9) The guide should give all pax a final opportunity to go to the toilet before departure.
CRITERIA & NOTES
Introduce self and other guides?
Explain reason
Ensure that all pax were present and had signed indemnities?
Explain reason
Brief clients on the nature and risks of the activity as per the SOP?
Explain Reason
Determine the swimmer status of all pax and issue lifejackets as appropriate?
What method was used:
Explain reason
Check the footwear, spectacles and clothing of clients for appropriateness?
Explain reason
Advise clients who may be incapable of completing the trip against attempting it?
Explain reason
Evidence Media
Notes:
Assessment Decision - Deliver a Pre Activity Briefing

During Activity Assessment

TRAVEL TO THE START

Instructions for Assessors
1) If used for transport of people, modified vehicles must be approved for carrying passengers in their modified state. It is sufficient to check with the ops manager whether this is so.
2) COPY OF COMPANY VEHICLE TRANSPORT SOP TO BE ATTACHED TO PORTFOLIO IF APPLICABLE

Task:

The learner is to supervise the loading of pax onto transport to the start of the trip and to supervise them on route to the start. As well as on the walk out and during the return drive.

Notes specific to travel:

1) All pax must have a seat. Seatbelt use will depend on legal position and SOPs
2) Final safety checks would include life-jacket fits, harnesses correctly fitted, helmets correctly adjusted, etc
3) This activity would include such checks as:
All pax present on departure, all equipment loaded
All pax have disembarked and all equipment has been taken with the group.
Is Transport SOP applicable?
Add SOP to this assessment
CRITERIA & NOTES
Ensure that pax comply with transport safety procedures as per SOP during the trip?
Explain reason
Rate their performance
Perform final safety checks on participant equipment configuration?
Explain reason
Ensure that all pax have appropriate seating in the vehical.
Explain reason
Point out a safe assembly point to pax who are exiting the vehicle
Explain reason
Evidence Media
Notes:
Assessment Decision - Travel to Start

MOVE THE GROUP THROUGH THE KLOOF

Instructions for Assessors
Task:
Moves the group through the kloof. Group must consist of at least 4 clients.

Notes specific to moving through the kloof:

1) Group management should include maximum distance between front and back, group-tallying methods, communications, use of regrouping points, etc.
2) Movement techniques can include swimming, wading, scrambling, jumping, abseiling, bim-sliding, etc
CRITERIA & NOTES
Explain group management procedures to clients?
Explain reason
Explain or demonstrate the techniques applicable for movement as terrain changes?
Rate their performance
Explain reason
Maintains control over the group?
Rate their performance
Explain reason
Monitor group progress against expected targets?
Rate their performance
Explain reason
Implement measures to assist those who are struggling?
Rate their performance
Explain reason
Evidence Media
Notes:
Assessment Decision - Move the group through the kloof

SET UP AND OPERATE ABSEILS IN A KLOOF

Instructions for Assessors
Task:
Set up and operate abseils in a kloofing context, taking the specific conditions and hazards of the kloof into account.

Notes specific to managing risk:

1) The guide should identify a holding area, point it out to the clients and keep them there until called.
2) Edge restraint (as opposed to fall arrest) is preferred when working at edges
3) Final safety checks include:
4) An end-to-end check of the rigged systems, preferably by a guide who was not involved in the setup
5) Checks of clients’ harnesses and helmets
6) Appropriate belays may be an independent top-belay or a Fireman’s Belay (bottom belay) depending on the circumstances.
7) Communication should specifically use the ON / OFF BELAY concepts. Where appropriate whistle commands may be used.
CRITERIA & NOTES
Set up a safe and efficient abseil system
Rate the system setup
Photograph the setup if possible
Explain reason
Implement personal safety measures when working at edges?
Explain reason
Ensure that a final safety check is performed.
Explain reason
Ensure that clients were protected from a fall while connecting to the abseil?
Explain reason
Ensure that clients were appropriately belayed during abseils?
Explain reason
Use appropriate communication
Explain reason
Evidence Media
Notes:
Assessment Decision - Set up & operate abseils in a kloof

PROVIDE A REWARDING AND ENJOYABLE EXPERIENCE

Instructions for Assessors
Task:
Actively promotes enjoyment of the activity by providing commentary on the environment and the activity. Assists clients with taking photographs when asked. Is able to answer questions about the fauna , flora and geography.

Notes specific to a rewarding experience:
1) The guide should be able to explain the origins of kloofing if asked?
2) The guide should be able to explain the local geography and formation of the kloof if asked?
3) The guide should be able to explain variations in water, terrain, geology and geography is asked.
CRITERIA & NOTES
Assist clients with photographs as requested unless unsafe to do so?
Display a positive attitude to encourage those who are struggling?
Rate performance
Explain reason
Provide relevant information on the activity and environment if asked?
Rate validity and relevancy of information given
Evidence Media
Notes:
Assessment Decision - Provide a rewarding and enjoyable experience

SOLVE PROBLEMS ASSOCIATED WITH ABSEILS

Instructions for Assessors
If not experienced as part of the guiding process then learners are to be exposed to simulations of all the problems listed below.

Task:
The learner must be able to identify a range of problems and implement appropriate solutions to them.

Notes specific to solving problems:

1) Abseil setups are to be constructed in a way that anticipates problems. No specific configuration is required, but clients who are hung up on rope must be safely at the bottom within 5 minutes of the problem occurring.
2) Where the problem occurs in a waterfall where there is a risk of drowning on rope (eg: if inverted), the client must be out of danger within about 45 seconds of the problem being identified.
3) The solution to a Refusal to Abseil should not delay the group by more than 5 minutes.
CRITERIA & NOTES:
Catch the fall of an abseiler who lost control?
Explain reason
Solve common problems such as a jammed descender quickly, safely and efficiently?
Rate their Learners performance
Explain reason
Solve the problem of a refusal to abseil?
Rate the performance
Explain reason
Use abseil setups which facilitate rapid problem solving?
Explain reason
Evidence Media
Notes:
Assessment Decision - Solve problems associated with abseils

MANAGE EMERGENCIES IN THE KLOOF

Instructions for Assessors
If not experienced as part of the guiding process then learners are to be exposed to simulations of all the problems listed below. At least one of the 2 major problems (medical or trauma) must be assessed through simulation. Others can be assessed by means of other evidence. You may need to take a separate First Aid kit in order to provide supplies without depleting the operational kit.

Task:
The guide will have to identify and be able respond appropriately to a range of emergencies.

Notes specific to managing emergencies:

1) The guide should be able to tow a swimmer in difficulty (eg: muscle cramps) to a safe location.
2) The guide should consider group state, effect of injury on mobility (individual and group) and severity of injury when deciding to an appropriate course of action.
3) Information to be conveyed when calling for rescue shall include:
4) Location and nature of incident leading to injury or illness
5) Contact number to call back
6) Number of people needing to be evacuated and their individual status
7) Pertinent clinical information such as observed injuries, basic vitals, assessment of the problem
8) Description of the location and best approach route if known
9) Guide’s plan of action
10) Measures to combat hypothermia include:
a) Getting people out of water and removing wet clothing as appropriate
b) If necessary getting the remainder of the group to take an escape route
c) Providing insulation or even active warming
CRITERIA & NOTES
Identify a swimmer in difficulty and take appropriate lifesaving action?
Explain reason
Manage a minor injury in the kloof - not requiring evacuation
Reason why
Rate the performance
Manage a significant injury in the kloof - trauma
Rate the performance
Reason why
Manage a medical emergency in the kloof - medical
Rate performance
Describe the incident
Explain reason
Decide when it was appropriate to call for outside rescue?
Explain reason
Communicate the location and nature of the problem to rescuers efficiently and accurately?
Rate the performance
Explain reason
Take specific measures to combat hypothermia in injured persons in the kloof?
Explain reason
Evidence Media
Notes:
Assessment Decision - Manage emergencies in the kloof

Post Activity Assessment

CONCLUDE THE ACTIVITY

Instructions for Assessors
Task:
Conclude the activity on returning to the start point. This includes checking for any injuries, seeing the clients off, returning equipment to service and completing whatever reports are required.

Notes specific to concluding the experience:

1) Reporting in on RTB includes informing base of any injuries as well as the water levels.
2) Eliciting feedback includes enquiring about the experience itself as well as unreported (minor?) injuries.
3) Equipment retrieved from clients needs to be inspected for serviceability and returned to service or stored. Damaged equipment must be withdrawn from service or repaired as appropriate.
4) Post-trip admin processes may include reminding clients to collect items handed to guides for safekeeping, processing claims, completing incident reports, etc.
CRITERIA & NOTES
Report in on returning to base?
Explain reason
Retrieve equipment from clients?
Explain reason
Elicit feedback from clients?
Explain reason
Complete any administrative processes required?
Explain reason
Evidence Media:
Notes:
Assessment Decision - Conclude the activity

Summary

Feedback to Learner
Feedback from Learner
LEARNERS DECLARATION
I declare that I am satisfied that the feedback given to me by the Assessor was relevant, sufficient and done in a constructive manner. The assessment decisions as indicated on the Assessment Decisions page have been explained and I have no further questions relating to this particular assessment process.
Learners Assessment Results Declaration
Moderation process understanding by Learner
I am aware of the moderation process and understand that the moderator could declare the assessment decision invalid.
I have been informed about completing the online feedback and moderations questionnaires.
Learners Signature
ASSESSORS DECLARATION
I declare that I have assessed the Learner against all of the outcomes and knowledge as listed in this checklist and find the Learner to be:
Assessor Signature

Kloofing Guide Assessment

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PREPARE FOR THE EXPERIENCE

DELIVER A PRE ACTIVITY BRIEFING

TRAVEL TO THE START

MOVE THE GROUP THROUGH THE KLOOF

SET UP AND OPERATE ABSEILS IN A KLOOF

PROVIDE A REWARDING AND ENJOYABLE EXPERIENCE

SOLVE PROBLEMS ASSOCIATED WITH ABSEILS

MANAGE EMERGENCIES IN THE KLOOF

CONCLUDE THE ACTIVITY

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PREPARE FOR THE EXPERIENCE

DELIVER A PRE ACTIVITY BRIEFING

TRAVEL TO THE START

MOVE THE GROUP THROUGH THE KLOOF

SET UP AND OPERATE ABSEILS IN A KLOOF

PROVIDE A REWARDING AND ENJOYABLE EXPERIENCE

SOLVE PROBLEMS ASSOCIATED WITH ABSEILS

MANAGE EMERGENCIES IN THE KLOOF

CONCLUDE THE ACTIVITY

Related checklists