Information
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Document No.
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LHR
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Client Etihad Airways
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Conducted on
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Prepared by :
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LHR
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Personal
8.1 DAILY
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8.1.1 Main Lounge entrance - Lift- Lobbies and Stairs : floors mopped, wall wiped, stainless handrails wiped, mirrors cleaned, AC grills dusted and cleaned, veneer polished, all signs area clean and dusted
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8.1.2 Main Reception and Back office - Dust chandelier, reception desks, wall panels & cupboards. Carpets vacuumed and tiles mopped. Veneer panels polished. Empty bins, FIDS screens dusted and black glass panel cleaned and finger print free.
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8.1.3 Luggage room/ concierge/Hallway- Reception desks Dusted, wall panels & cupboards. Carpets vacuumed and tiles mopped. Veneer panels polished. Empty bins, FIDS screens dusted, shelving and mirrors cleaned and finger print free.
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8.1.4 Dining Area and Bar- Tiles and carpet vacuumed and mopped. Chrome polished, wooden Walls and panels cleaned &polished, shelves dusted and polished. Leather furniture cleaned & conditioned, light fittings dusted, Buffet area glass walls wiped and polished, FIDS screens dusted and polished.
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8.1.5 Lounge area and library - Tiles and carpet vacuumed and mopped. Chrome polished, wooden Walls and panels cleaned &polished, shelves dusted and polished. Leather furniture cleaned & conditioned, light fittings dusted<br>
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8.1.6 Family Room - outside seating area leather chairs cleaned, carpet vacuumed, dusted, Vinyl floor, floor tiles mopped, bean bag covers cleaned, walls, furniture and TV areas dusted and wiped. Toys sanitized.
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8.1.7 Business Center - Carpet vacuumed, leather furniture dusted and cleaned, desk wiped and polished, computers & keyboards dusted and cleaned, mouse & keyboards sanitized. Desk lamps dusted.
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8.1.8 Male Toilets - Toilets sweep, mop and polish floors, dust and polish fittings, empty bins, sanitize toilets and urinals, clean mirrors, polish cabinets, light fittings dusted, sanitary fittings polished, wooden cabinets dried and dusted, cleaning mop area cleaned and organized. Showers cleaned and sanitized, drains check and cleaned, bins emptied, glass doors and light fittings dusted and wiped clean, sanitary fittings polished. Hand basins and showers to be set up as per the immaculate Etihad guide.
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8.1.9 FemaleToilets - Toilets sweep, mop and polish floors, dust and polish fittings, empty bins, sanitize toilets , clean mirrors, polish cabinets, light fittings dusted, sanitary fittings polished, wooden cabinets dried and dusted, cleaning mop area cleaned and organized. Sanitary Bins cleaned from the outside Showers cleaned and sanitized, drains check and cleaned, bins emptied, glass doors and light fittings dusted and wiped clean, sanitary fittings polished. Hand basins and showers to be set up as per the immaculate Etihad guide.
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8.1.10 Showers- Shower tray, walls, shower fitments and immediate surrounding area to be free of dirt, algae, mould and scale, Showing a shine consistent with the underlying surface. Free of cleaning marks. All drains and outlets to be free of debris, dirt and scale. Shower doors and cubicle sides, door seals, shower curtains, benches, mats, immediate floor area to be free of dirt, scale, algae, mold, and body fats. The area is to be odour free.
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8.1.11 Prayer Rooms/ Ablution - Tiles and carpet vacuumed and mopped. Wall, mirrors, shelves dusted and polished. Foot basins sanitized, drains check and cleaned, bins emptied, doors and light fittings dusted and wiped clean, sanitary fittings polished.<br>
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8.1.12 Disable Toilet - Toilets sweep, mop and polish floors, dust and polish fittings, empty bins, sanitize toilets, clean mirrors, polish cabinets, light fittings dusted, sanitary fittings polished Showers cleaned and sanitized, drains check and cleaned, bins emptied, glass doors and light fittings dusted and wiped clean, sanitary fittings polished. Toilets, hand basins and showers to be set up as per the immaculate Etihad guide.
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8.1.13 Consumables - Replace/refill all consumables including en-motion dispensers, toilet rolls, hand towels, shampoo, conditioner etc.
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8.1.14 - Staff BreakRoom/ Toilets/ Staff Entrance - Appliances cleaned and polished, tables and chairs cleaned and sanitized, sanitary fittings cleaned and polished, floors mopped, bins emptied, rubbish removed, dust cupboards and lockers. Female & Male toilets cleaned and sanitized as per the cleaning standards, staff entrance kept clear of all obstructions and rubbish
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8.1.15 Storages/ Wast Area - Organized, floors & walls Cleaned, washed and sanitized. Kept clear of all obstructions and rubbish. Rubbish chute garbage clear<br>
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8.1.16 Safety Inspection - All Hallways, passages and emergency exits free of obstructions, keep all chemicals and equipment stored properly and locked away as per COSHH requirements. Cleaning equipment’s & machinery are kept in safe and clean condition.
8.2 WEEKLY
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8.2.1 Deep Cleaning - leather furniture vacuum under seat , scrub and condition leather. Detail dusting and wiping of ledges / architraves / deep clean ornaments etc .
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8.2.2 Safety Inspection - All equipments stored and kept in a safe manner and not obstructing any emergency access or egress ways
8.3 MONTHLY
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8.3.1 Dusting - Deep. Leaning dusting of pictures , mirrors , wall hangings and signs, fire extinguishers , high level areas including light fittings , curtains, chandeliers , high ceiling edges etc.
8.4 QUARTERLY
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8.4.1 Scrubbing and polishing of floors - deep cleaning of all floor surfaces incl. stain removal and specialist cleaning of floor finishes as per the manufacturers guidelines
Sign Off
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On site representative
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Auditor's signature