KRC Duty Manager Sunday Checklist

• Document No.

• Conducted on

  Date

• DAILY SHIFT PLANNER

DM

• 5.30am-10.00am

  Select Anna Bianca Brigette Chris Eliza Gianne Imogen Mitch Naomi Nathan Sarah Wayne Other

  • Anna
  • Bianca
  • Brigette
  • Chris
  • Eliza
  • Gianne
  • Imogen
  • Mitch
  • Naomi
  • Nathan
  • Sarah
  • Wayne
  • Other

• 10.00am-2.00pm

  Select Anna Bianca Brigette Chris Eliza Gianne Imogen Mitch Naomi Nathan Sarah Wayne Other

  • Anna
  • Bianca
  • Brigette
  • Chris
  • Eliza
  • Gianne
  • Imogen
  • Mitch
  • Naomi
  • Nathan
  • Sarah
  • Wayne
  • Other

• 2.00pm-6.00pm

  Select Anna Bianca Brigette Chris Eliza Gianne Imogen Mitch Naomi Nathan Sarah Wayne Other

  • Anna
  • Bianca
  • Brigette
  • Chris
  • Eliza
  • Gianne
  • Imogen
  • Mitch
  • Naomi
  • Nathan
  • Sarah
  • Wayne
  • Other

• 6.00pm-9.45pm

  Select Anna Bianca Brigette Chris Eliza Gianne Imogen Mitch Naomi Nathan Sarah Wayne Other

  • Anna
  • Bianca
  • Brigette
  • Chris
  • Eliza
  • Gianne
  • Imogen
  • Mitch
  • Naomi
  • Nathan
  • Sarah
  • Wayne
  • Other

FRONTLINE

CSO

• Select Anna M Anna Y Bonnie B Dave B Paul B Andrea R Ben A Nathan C Sarah J Imogen R Gabby WM Tom P Bianca K Jess B Mitch P Brigette W Sana N Ben Z Maddy H Dani R Emma D Cathryn L Georgia K Lily P Nick S

  • Anna M
  • Anna Y
  • Bonnie B
  • Dave B
  • Paul B
  • Andrea R
  • Ben A
  • Nathan C
  • Sarah J
  • Imogen R
  • Gabby WM
  • Tom P
  • Bianca K
  • Jess B
  • Mitch P
  • Brigette W
  • Sana N
  • Ben Z
  • Maddy H
  • Dani R
  • Emma D
  • Cathryn L
  • Georgia K
  • Lily P
  • Nick S

• Shift time

• 10min (Working over 3 hours)

  30min (Working over 5 hours)

LIFEGUARD

LG

• Select Sam S Alastair CG Anna M Ben Z Ben W Ben T Bianca T Brendan O Bridget D Brigette W Caitlin B Callum R Dylan R Emma G Fergus S Gina O Grace L Hugh M Jen C Jess B Kirsten S Libby N Lloyd T Luke T Lynn P Mark M Michael B Miriam N Mitch P Nick S Rachel C Xavier G

  • Sam S
  • Alastair CG
  • Anna M
  • Ben Z
  • Ben W
  • Ben T
  • Bianca T
  • Brendan O
  • Bridget D
  • Brigette W
  • Caitlin B
  • Callum R
  • Dylan R
  • Emma G
  • Fergus S
  • Gina O
  • Grace L
  • Hugh M
  • Jen C
  • Jess B
  • Kirsten S
  • Libby N
  • Lloyd T
  • Luke T
  • Lynn P
  • Mark M
  • Michael B
  • Miriam N
  • Mitch P
  • Nick S
  • Rachel C
  • Xavier G

• Shift time

• 10min (Working over 3 hours)

  30min (Working over 5 hours)

HEALTH CLUB

LG

• Select Joe C Matt H Laura J Dean G Helen W Shane G Sana N David T Jen W Dani R Kyle S Maria M Kahla B

  • Joe C
  • Matt H
  • Laura J
  • Dean G
  • Helen W
  • Shane G
  • Sana N
  • David T
  • Jen W
  • Dani R
  • Kyle S
  • Maria M
  • Kahla B

• Shift time

• 10min (Working over 3 hours)

  30min (Working over 5 hours)

• OPEN DM SHIFT (7.30am-2.00pm)

• DM Name:

  Select Anna Bianca Brigette Chris Eliza Gianne Imogen Mitch Naomi Nathan Sarah Wayne Other

  • Anna
  • Bianca
  • Brigette
  • Chris
  • Eliza
  • Gianne
  • Imogen
  • Mitch
  • Naomi
  • Nathan
  • Sarah
  • Wayne
  • Other

7.30am-8.00am

• Turn on centre lights

  Yes

  No

  N/A

• Open air lock

  Yes

  No

  N/A

• Check DM Diary (Calendar icon on home screen) and Emails (Mail icon on home screen)

  Yes

  No

  N/A

• Remove pool covers (gym staff to assist)

  Yes

  No

  N/A

• Remove pool vacuum (gym staff to assist) and put away

  Yes

  No

  N/A

POOL TESTS

• Results within regulations?

  Safe

  At Risk

  N/A

• Check and distribute 2 way radios to staff

  Yes

  No

  N/A

• WET CHANGE ROOMS- close every locker so that each one "clicks" locked

  Yes

  No

  N/A

• Remove FRONTLINE floats from safe

  Yes

  No

  N/A

• Check GF Kiosk is functioning

  Yes

  No

  N/A

• - If not, try restarting the computer.
  - If this is not successful place sign up on kiosk and at recreation and
  make announcement to this effect when you open the doors

• Check boiler room with LG (preferred option)

  Yes

  No

  N/A

• Ensure all areas of the centre are ready to open

  Yes

  No

  N/A

8.00am-9.00am

• Open centre entry and exit doors

  Yes

  No

  N/A

• Assist CSO to scan members through upon opening

  Yes

  No

  N/A

8.30am PLANT ROOM CHECK

• Entered into IMS Comply?

• Oxygen and Defib have been checked?

  Yes

  No

  N/A

Reception Oxygen

• Oxygen level (replace if below half)

• Adult mask?

• Child mask?

• Checked by?

Defibrillator

• Defibrillator checked and Checked list completed?

• Checked by?

First Aid Room Oxygen

• Oxygen level (replace if below half)

• Adult mask?

• Child mask?

• Checked by?

Gym Oxygen

• Oxygen level (replace if below half)

• Adult mask?

• Child mask?

• Checked by?

• Print out and write up staff daily positioning worksheet and note breaks needed

  Yes

  No

  N/A

• Planner can be found at: G://DOCS - Duty Management - Daily Checklists

• Check that the Sales Activity Sheet has been put up and previous day's sheet has been placed on the MSO desk

  Yes

  No

  N/A

• Assist CSO with child care bookings

  Yes

  No

  N/A

• Check Massage Room and offices are locked. Turn on heater in massage room if required

  Yes

  No

  N/A

• CHECKLISTS: Cover LG

• Spa/Sauna bands, Family & Change rooms

  Yes

  No

  N/A

• Wet & Dry Change rooms and Cardio room

  Yes

  No

  N/A

9.00 am - 10.00 am

• Communicate break times and secondary responsibilities to staff on duty

  Yes

  No

  N/A

• Email previous day's checklist to Naomi (naomi.spruzen@ymca.org.au)

  Yes

  No

  N/A

• Lower GF room blinds if forecast is 28 degrees or higher

  Yes

  No

  N/A

• Turn off unnecessary lights (Cardio room, car park etc)

  Yes

  No

  N/A

• Ensure 5 x ice packs are available in staff room freezer. Make packs up as required

  Yes

  No

  N/A

• Assist at reception as needed

  Yes

  No

  N/A

• Check car park is clear or rubbish and/or hazards

  Yes

  No

  N/A

• CHECKLISTS: Cover LG

• Spa/Sauna bands, Family & Change rooms

  Yes

  No

  N/A

• Wet & Dry Change rooms and Cardio room

  Yes

  No

  N/A

10.00am-11.00am

• Communicate break times and secondary responsibilities to staff on duty

  Yes

  No

  N/A

• MAIN CHANGE IN SAFE: count change and report variations or change needed to Sarah or Ben

  Yes

  No

  N/A

• Ensure tills have sufficient change

  Yes

  No

  N/A

• CHECKLISTS: Cover LG

• Spa/Sauna bands, Family & Change rooms

  Yes

  No

  N/A

• Wet & Dry Change rooms and Cardio room

  Yes

  No

  N/A

11.00am-12.00pm

• Breaks as needed

  Yes

  No

  N/A

11.15am POOL TESTS

• Cover LG and confirm results are within Regs

  Safe

  At Risk

  N/A

• Results entered into IMS Comply?

• CHECKLISTS: Cover LG

• Spa/Sauna bands, Family & Change rooms

  Yes

  No

  N/A

• Wet & Dry Change rooms and Cardio room

  Yes

  No

  N/A

• WATERSLIDE: Turn on

  Yes

  No

  N/A

• Check water slide flow (water comes out of all holes at top and flows to bottom of slide)

  Safe

  At Risk

  N/A

• Check slide connections (water leaks/light between connections, rusty blots, visible cracks etc)

  Safe

  At Risk

  N/A

• Check integrity of slide tower ( rust/corrosion of stairs, fixings or mountings)

  Safe

  At Risk

  N/A

12.00pm-1.00pm

• Cover breaks as needed

  Yes

  No

  N/A

• Collect change from lockers and enter into tills

  Yes

  No

  N/A

• Pull out and ensure that all checklists are being completed (CSO, DM & gym)

  Yes

  No

  N/A

• CHECKLISTS: Cover LG

• Spa/Sauna bands, Family & Change rooms

  Yes

  No

  N/A

• Wet & Dry Change rooms and Cardio room

  Yes

  No

  N/A

1.00pm-2.00pm

• FRONTLINE: till off any tills over $400

  Yes

  No

  N/A

• Cover CSO while they count till

• Money double counted, takings dropped variations recorded and tilled off?

• CHECKLISTS: Cover LG

• Spa/Sauna bands, Family & Change rooms

  Yes

  No

  N/A

• Wet & Dry Change rooms and Cardio room

  Yes

  No

  N/A

• SHIFT REVIEW

• Any incidents or observations (i.e faulty equipment) during shift?

  Yes

  No

• Any patron feedback during shift?

  Yes

  No

• Any instances of poor or outstanding staff performance?

  Yes

  No

• Complete time sheet

• Changeover with incoming DM

• Sign off

  Sign

• Close shift (1.00pm-8.15pm)

• DM name

  Select Anna Bianca Brigette Chris Eliza Gianne Imogen Mitch Naomi Nathan Sarah Wayne Other

  • Anna
  • Bianca
  • Brigette
  • Chris
  • Eliza
  • Gianne
  • Imogen
  • Mitch
  • Naomi
  • Nathan
  • Sarah
  • Wayne
  • Other

2.00pm-3.00pm

• Change area warden signs

  Yes

  No

  N/A

• Check DM diary, DM folder and emails

  Yes

  No

  N/A

• Check that all 2 way radios are working (charge if necessary). Ensure all radios are on the same channel

  Yes

  No

  N/A

• Communicate break times and secondary responsibilities to staff on duty

  Yes

  No

  N/A

• Breaks as needed

  Yes

  No

  N/A

• All secondary tasks/shift focuses are being completed in all areas. Staff on duty are productive and performing to required standards?

  Yes

  No

  N/A

• OPENING STAFF CONTACTED?

  Yes

  No

  N/A

• DM contacted?

• CSO contacted?

• LG contacted?

• GYM contacted?

2.30pm POOL TESTS

• Cover LG and check results are within regs

  Safe

  At Risk

  N/A

• Entered into IMS Comply?

• CHECKLISTS: cover LG

• Change rooms and Cardio room

  Yes

  No

  N/A

• Spa/sauna band and Family change rooms

  Yes

  No

  N/A

3.00pm-4.00pm

• WATERSLIDE: Turn off

  Yes

  No

  N/A

• Breaks as needed

  Yes

  No

  N/A

• Walk through car park and pick up rubbish

  Yes

  No

  N/A

• CHECKLISTS: cover LG

• Change rooms and Cardio room

  Yes

  No

  N/A

• Spa/sauna band and Family change rooms

  Yes

  No

  N/A

4.00pm-5.00pm

• Assist at reception at peak class entry

  Yes

  No

  N/A

• Breaks as needed

  Yes

  No

  N/A

• Pull out and check that all checklists are being completed (CSO, LG & gym)

  Yes

  No

  N/A

• COMMENTS & SUGGESTIONS: enter into spreadsheet and place completed forms in Sarah's tray

  Yes

  No

  N/A

• CHECKLISTS: cover LG

• Change rooms and Cardio room

  Yes

  No

  N/A

• Spa/sauna band and Family change rooms

  Yes

  No

  N/A

5.00pm-6.00pm

• Assist at reception at peak class entry

  Yes

  No

  N/A

• CAR PARK: turn on lights

  Yes

  No

  N/A

• FRONTLINE TILL #3 - cover CSO while they till off

  Yes

  No

  N/A

• Money double counted, takings dropped, variations recorded and tilled off?

• Float in safe?

• CAFE TILL

  Yes

  No

  N/A

• Double counted, takings dropped variations recorded and tilled off?

• Float in safe

5:45pm PLANT ROOM CHECK

• Back gate and green double doors are locked?

• Entered into IMS comply?

• CHECKLISTS: cover LG

• Change rooms and Cardio room

  Yes

  No

  N/A

• Spa/sauna band and Family change rooms

  Yes

  No

  N/A

6.00pm-7.00pm

• Ensure first aid room is neat and tidy and bed is clear

  Yes

  No

  N/A

• FRONTLINE TILL #1 - cover CSO while they till off

  Yes

  No

  N/A

• Money double counted, takings dropped, variations recorded and tilled off?

• Float in safe?

6.30pm POOL TESTS

• Cover LG and check results are within regs

  Safe

  At Risk

  N/A

• Entered into IMS Comply?

• Breaks as needed

  Yes

  No

  N/A

• CHILDCARE - ensure all windows and doors are locked and then lock internal doors and turn off lights

  Yes

  No

  N/A

• UPSTAIRS: lock GF room and ensure roof access door is locked

  Yes

  No

  N/A

• CHECKLISTS: cover LG

• Change rooms and Cardio room

  Yes

  No

  N/A

• Spa/sauna band and Family change rooms

  Yes

  No

  N/A

7.00pm-8.00pm

• POOL AREA: cover LG while they retrieve the pool cover auto slave and secure it at deep end

  Yes

  No

  N/A

• POOL AREA: cover LG while they retrieve the pool vaccine and set up near grand stand

  Yes

  No

  N/A

• CHECKLISTS: cover LG

• Change rooms and Cardio room

  Yes

  No

  N/A

• Spa/sauna band and Family change rooms

  Yes

  No

  N/A

• Commence close warning announcements

  Yes

  No

  N/A

• FRONTLINE TILL #2 - cover CSO while they till off

  Yes

  No

  N/A

• Money double counted, takings dropped, float stored in safe, variations recorded and tilled off

• Ensure all floats and iPads are in safe

  Yes

  No

  N/A

• Ensure CSO has settled all EFTPOS machines

  Yes

  No

  N/A

7.45pm CLOSE AQUATIC AREA

• Closure announced over PA?

• Collect lost property and place in left hand side of lost property bin

  Yes

  No

  N/A

• POOL DECK: assist LG in bringing pool covers in and secure at shallow end

  Yes

  No

  N/A

• POOL DECK: assist LG to put pool covers on using Auto slave

  Yes

  No

  N/A

• POOL DECK: drive pool vac into pool using remote - press "in/out" button and then use arrows to drive vac to far corner near splash pool

  Yes

  No

  N/A

• Once pool covers are on start pool vac by pressing "AUTO" button on remote

• POOL DECK: check boiler room with LG (preferred option)

  Yes

  No

  N/A

• Ensure exit door 6 is locked

• POOL DECK: assist LG to hang up spa area matts to dry over night

  Yes

  No

  N/A

• POOL DECK: ensure pool hoist has been put on charge

  Yes

  No

  N/A

• POOL DECK: ensure door 5 (next to spa) is locked

8.00pm-8.15pm

• Close centre by announcement over PA

  Yes

  No

  N/A

• Turn glass doors onto "exit"

  Yes

  No

  N/A

• CAFE: ensure windows and doors are locked

  Yes

  No

  N/A

• Record people counter reading (located under TV in cafe)

• HEALTH CLUB: ensure emergency exit door is locked

  Yes

  No

  N/A

• CYCLE ROOM: ensure fans and lights are off

  Yes

  No

  N/A

• CARDIO ROOM: lock emergency exit door. Ensure treadmills, fans and lights are switched off

  Yes

  No

  N/A

• Final walk through of centre - walk through all cubicles and change rooms and ensure centre is empty

  Yes

  No

  N/A

• SHIFT REVIEW

• Any patron feedback during shift?

  Yes

  No

  N/A

• Any incidents or observations (i.e faulty equipment) during shift?

  Yes

  No

  N/A

• Any instances of poor or outstanding staff performance during shift?

  Yes

  No

  N/A

• Complete time sheet

  Yes

  No

  N/A

• Advise cleaners you are leaving. If cleaners have not arrived, turn off all lights and set alarm before exiting

  Yes

  No

  N/A

Open check

• Cleaners key

  Yes

  No

  N/A

• Uniform cupboard

  Yes

  No

  N/A

• Health suites key

  Yes

  No

  N/A

• Secure Documents Bin key

  Yes

  No

  N/A

• Safe key

  Yes

  No

  N/A

• Roof Access Key

  Yes

  No

  N/A

• Contractor Keys

  Yes

  No

  N/A

• Confined spaces/Balance tank key

  Yes

  No

  N/A

• Payroll key

  Yes

  No

  N/A

• First Aid cabinet key

  Yes

  No

  N/A

• Cupboard in Managers Office key

  Yes

  No

  N/A

• Key cabinet key

  Yes

  No

  N/A

2.00pm check

• Cleaners key

  Yes

  No

  N/A

• Uniform cupboard

  Yes

  No

  N/A

• Health suites key

  Yes

  No

  N/A

• Secure Documents Bin key

  Yes

  No

  N/A

• Safe key

  Yes

  No

  N/A

• Roof Access Key

  Yes

  No

  N/A

• Contractor Keys

  Yes

  No

  N/A

• Confined spaces/Balance tank key

  Yes

  No

  N/A

• Payroll key

  Yes

  No

  N/A

• First Aid cabinet key

  Yes

  No

  N/A

• Cupboard in Managers Office key

  Yes

  No

  N/A

• Key cabinet key

  Yes

  No

  N/A

Close check

• Cleaners key

  Yes

  No

  N/A

• Uniform cupboard

  Yes

  No

  N/A

• Health suites key

  Yes

  No

  N/A

• Secure Documents Bin key

  Yes

  No

  N/A

• Safe key

  Yes

  No

  N/A

• Roof Access Key

  Yes

  No

  N/A

• Contractor Keys

  Yes

  No

  N/A

• Confined spaces/Balance tank key

  Yes

  No

  N/A

• Payroll key

  Yes

  No

  N/A

• First Aid cabinet key

  Yes

  No

  N/A

• Cupboard in Managers Office key

  Yes

  No

  N/A

• Key cabinet key

  Yes

  No

  N/A