Information

  • Document No.

  • Conducted on

  • DAILY SHIFT PLANNER

DM

  • 5.30am-10.00am

  • 10.00am-2.00pm

  • 2.00pm-6.00pm

  • 6.00pm-9.45pm

FRONTLINE

    CSO
  • Shift time

LIFEGUARD

    LG
  • Shift time

HEALTH CLUB

    LG
  • Shift time

Open Checklist

  • OPEN DM SHIFT (5.30am-10.00am)

  • DM Name:

5.30 am - 6.00am

  • Turn on centre lights

  • Open air lock

  • Check DM Diary (Calendar icon on home screen) and Emails (Mail icon on home screen)

  • Remove pool covers (gym staff to assist)

  • Remove pool vacuum (gym staff to assist) and put away

POOL TESTS

  • Results within regulations?

  • Check and distribute 2 way radios to staff

  • WET CHANGE ROOMS- close every locker so that each one "clicks" locked

  • Remove FRONTLINE floats from safe

  • Check GF Kiosk is functioning

  • - If not, try restarting the computer.
    - If this is not successful place sign up on kiosk and at recreation and
    make announcement to this effect when you open the doors

  • Check boiler room with LG (preferred option)

  • Ensure all areas of the centre are ready to open

6.00 am - 7.00 am

  • Open centre entry and exit doors

  • Assist CSO to scan members through upon opening

6.30am PLANT ROOM CHECK

  • Entered into IMS Comply?

  • Oxygen and Defib have been checked?

Reception Oxygen

  • Oxygen level (replace if below half)

  • Adult mask?

  • Child mask?

  • Checked by?

Defibrillator

  • Defibrillator checked and Checked list completed?

  • Checked by?

First Aid Room Oxygen

  • Oxygen level (replace if below half)

  • Adult mask?

  • Child mask?

  • Checked by?

Gym Oxygen

  • Oxygen level (replace if below half)

  • Adult mask?

  • Child mask?

  • Checked by?

  • Print out and write up staff daily positioning worksheet and note breaks needed

  • Planner can be found at: G://DOCS - Duty Management - Daily Checklists

  • Check that the Sales Activity Sheet has been put up and previous day's sheet has been placed on the MSO desk

  • Assist CSO with child care bookings

  • Check Massage Room and offices are locked. Turn on heater in massage room if required

  • CHECKLISTS: Cover LG

  • Spa/Sauna bands, Family & Change rooms

  • Wet & Dry Change rooms and Cardio room

7.00 am - 8.00 am

  • Communicate break times and secondary responsibilities to staff on duty

  • Email previous day's checklist to Naomi (naomi.spruzen@ymca.org.au)

  • Lower GF room blinds if forecast is 28 degrees or higher

  • Assist at reception as needed

  • Walk through entire centre and ensure it is tidy and clear of rubbish

  • Turn off unnecessary lights (Cardio room, car park etc)

  • CHECKLISTS: Cover LG

  • Spa/Sauna bands, Family & Change rooms

  • Wet & Dry Change rooms and Cardio room

8.00 am - 9.00 am

  • Assist LG with lane rope change for Aqua aerobics <br>Move lane ropes back when class finished

  • Ensure 5 x ice packs are available in staff room freezer. Make packs up as required

  • Assist at reception as needed

8.15am POOL TESTS

  • Cover LG and confirm results are within Regs

  • Results entered into IMS Comply?

  • CHECKLISTS: Cover LG

  • Spa/Sauna bands, Family & Change rooms

  • Wet & Dry Change rooms and Cardio room

9.00 am - 10.00 am

  • Assist LG with lane rope change for Aqua aerobics

  • Assist at reception as needed

  • Check car park is clear or rubbish and/or hazards

  • CHECKLISTS: Cover LG

  • Spa/Sauna bands, Family & Change rooms

  • Wet & Dry Change rooms and Cardio room

  • SHIFT REVIEW

  • Any incidents or observations (i.e faulty equipment) during shift?

  • Any patron feedback during shift?

  • Any instances of poor or outstanding staff performance?

  • Complete time sheet

  • Changeover with incoming DM

  • Sign off

Morning Checklist

  • Morning Shift (10.00am-2.00pm)

  • DM Name

10.00am-11.00am

  • Change area warden sign

  • Check DM diary, DM memos and emails

  • Check that all 2 way radios are working (charge if necessary). Ensure radios are all on same channel

  • Communicate break times and secondary responsibilities to staff on duty

  • MAIN CHANGE IN SAFE: count change and report variations or change needed to Sarah or Ben

  • Ensure Tills have sufficient change

  • CHECKLISTS: cover LG

  • Change rooms and cardio room

  • Spa/Sauna band checks and family change checks

11.00am-12.00pm

  • Collect change from lockers and enter into till

  • Walk through entire centre and car park and ensure it is tidy and rubbish free

  • Check that all 2 way radios are working (charge if necessary). Ensure radios are all on same channel

  • Communicate break times and secondary responsibilities to staff on duty

  • COUNT MAIN CHANGE IN SAFE

  • Ensure Tills have sufficient change

  • CHECKLISTS: cover LG

  • Change rooms and cardio room

  • Spa/Sauna band checks and family change checks

12.00pm-1.00pm

  • Ensure any 30min breaks are covered while extra staff are on

  • Walk through car park and ensure it is tidy and rubbish free

PLANT ROOM CHECK

  • Entered into IMS Comply?

12.30pm POOL TESTS

  • Cover LG and ensure results are within regulations

  • Entered into IMS Comply?

  • CHECKLISTS: cover LG

  • Change rooms and cardio room

  • Spa/Sauna band checks and family change checks

1.00pm-2.00pm

  • Pull out and check LG, CSO and Gym checklists are being completed

BINS

  • Collect all rubbish bins and put out for collection on Disraeli Street (via plant room)

  • FRONTLINE: till off any tills over $400

  • Cover CSO while they count till

  • Money double counted, takings dropped variations recorded and tilled off?

  • CHECKLISTS: cover LG

  • Change rooms and cardio room

  • Spa/Sauna band checks and family change checks

  • SHIFT REVIEW

  • Any patron feedback during shift?

  • Any incidents or observations (I.e. Faulty equipment) during shift?

  • Any instances of poor or outstanding staff performance.

  • Change over with oncoming DM

  • Complete time sheet

  • Sign off

Afternoon Checklist

  • Afternoon shift (2.00pm-6.00pm)

  • DM name

2.00pm-3.00pm

  • Change area warden signs

  • Check DM diary, DM memos and diary

  • Check all 2 way radios are working (charge if necessary). Ensure all radios are on same channel

  • Communicate break times and secondary responsibilities to staff on shift

  • Opening calls completed?

  • DM contacted?

  • CSO contacted?

  • LG contacted?

  • GYM contacted?

  • CAFE TILL - if above $300 till off

  • Money double counted, takings dropped variations recorded and tilled off?

  • CHECKLISTS: cover LG

  • Change rooms and cardio room

  • Spa/sauna bands and Family change room

3.00pm-4.00pm

  • Breaks as needed

3.30pm POOL TEST

  • Cover LG and check results are within regs

  • Entered into IMS Comply?

  • CHECKLISTS: cover LG

  • Change rooms and cardio room

  • Spa/sauna bands and Family change room

  • Turn on water slide

  • Check water slide flow (water comes out of all holes at top of slide and flows to bottom of slide)

  • Check slide connections (water leaks/light between connections, rusty bolts, visible cracks)

  • Check integrity of slide (rust/corrosion of stairs, fixings or mountings)

4.00pm-5.00pm

  • Assist at reception during peak times

  • Pull out and check that check lists are being completed (LG, CSO and Gym)

  • COMMENTS AND SUGGESTIONS - collect and enter into spread sheet. Place entered forms in Sarah's tray)

  • CHECKLISTS: cover LG

  • Change rooms and cardio room

  • Spa/sauna bands and Family change room

5.00pm-6.00pm

  • Assist at reception during peak times

  • CAR PARK LIGHTS - turn on

  • FRONTLINE TILL 3 - cover while CSO tills off for the day

  • Double counted, takings dropped variations recorded and tilled off?

  • Float in safe?

5:45pm PLANT ROOM CHECK

  • Back gate and green double doors are locked?

  • Entered into IMS comply?

  • CHECKLISTS: cover LG

  • Change rooms and cardio room

  • Spa/sauna bands and Family change room

  • SHIFT REVIEW

  • Any patron feedback during shift?

  • Any incidents or observations (i.e faulty equipment) during shift?

  • Any instances of poor or outstanding staff performance during shift?

  • Change over with oncoming DM

  • Complete time sheet

Close Checklist

  • Close shift (6.00pm-9.45pm)

  • DM name

6.00pm-7.00pm

  • Change area warden signs

  • Check DM diary, DM folder and emails

  • Check that all 2 way radios are working (charge if necessary). Ensure all radios are on the same channel

  • WATER SLIDE - turn off

  • Communicate break times and secondary responsibilities to staff on duty

  • Assist as required at frontline

  • Ensure first aid room is neat and tidy and bed is clear

  • CAFE TILL

  • Double counted, takings dropped variations recorded and tilled off?

  • Float in safe

  • CHECKLISTS: cover LG

  • Change rooms and Cardio room

  • Spa/sauna band and Family change rooms

7.00pm-8.00pm

  • All secondary tasks/shift focuses are being completed in all areas. Staff on duty are productive and performing to required standards?

  • Breaks as needed

7.30pm POOL TESTS

  • Cover LG and check results are within regs

  • Entered into IMS Comply?

  • CHECKLISTS: cover LG

  • Change rooms and Cardio room

  • Spa/sauna band and Family change rooms

8.00pm-9.00pm

  • FRONTLINE TILL #1 - cover CSO while they till off

  • Money double counted, takings dropped, variations recorded and tilled off?

  • Float in safe?

  • CHILDCARE - ensure all windows and doors are locked and then lock internal doors and turn off lights

  • ROOF ACCESS - ensure door is locked

  • CHECKLISTS: cover LG

  • Change rooms and Cardio room

  • Spa/sauna band and Family change rooms

9.00pm-9.30pm

  • POOL AREA: cover LG while they retrieve the pool cover auto slave and secure it at deep end

  • POOL AREA: cover LG while they retrieve the pool vaccine and set up near grand stand

  • Commence close warning announcements

  • FRONTLINE TILL #2 - cover CSO while they till off

  • Money double counted, takings dropped, float stored in safe, variations recorded and tilled off

  • Ensure all floats and iPads are in safe

  • Ensure CSO has settled all EFTPOS machines

  • CHECKLISTS: cover LG

  • Change rooms and Cardio room

  • Spa/sauna band and Family change rooms

9.15pm CLOSE AQUATIC AREA

  • Closure announced over PA?

  • Collect lost property and place in left hand side of lost property bin

  • POOL DECK: assist LG in bringing pool covers in and secure at shallow end

  • POOL DECK: assist LG to put pool covers on using Auto slave

  • POOL DECK: drive pool vac into pool using remote - press "in/out" button and then use arrows to drive vac to far corner near splash pool

  • Once pool covers are on start pool vac by pressing "AUTO" button on remote

  • POOL DECK: check boiler room with LG (preferred option)

  • Ensure exit door 6 is locked

  • POOL DECK: assist LG to hang up spa area matts to dry over night

  • POOL DECK: ensure pool hoist has been put on charge

  • POOL DECK: ensure door 5 (next to spa) is locked

9.30pm-9.45pm

  • Close centre by announcement over PA

  • Turn glass doors onto "exit"

  • CAFE: ensure windows and doors are locked

  • Record people counter reading (located under TV in cafe)

  • HEALTH CLUB: ensure emergency exit door is locked

  • CYCLE ROOM: ensure fans and lights are off

  • CARDIO ROOM: lock emergency exit door. Ensure treadmills, fans and lights are switched off

  • Final walk through of centre - walk through all cubicles and change rooms and ensure centre is empty

  • SHIFT REVIEW

  • Any patron feedback during shift?

  • Any incidents or observations (i.e faulty equipment) during shift?

  • Any instances of poor or outstanding staff performance during shift?

  • Complete time sheet

  • Advise cleaners you are leaving. If cleaners have not arrived, turn off all lights and set alarm before exiting

Key Safe

Open check

  • Cleaners key

  • Uniform cupboard

  • Health suites key

  • Secure Documents Bin key

  • Safe key

  • Roof Access Key

  • Contractor Keys

  • Confined spaces/Balance tank key

  • Payroll key

  • First Aid cabinet key

  • Cupboard in Managers Office key

  • Key cabinet key

2.00pm check

  • Cleaners key

  • Uniform cupboard

  • Health suites key

  • Secure Documents Bin key

  • Safe key

  • Roof Access Key

  • Contractor Keys

  • Confined spaces/Balance tank key

  • Payroll key

  • First Aid cabinet key

  • Cupboard in Managers Office key

  • Key cabinet key

Close check

  • Cleaners key

  • Uniform cupboard

  • Health suites key

  • Secure Documents Bin key

  • Safe key

  • Roof Access Key

  • Contractor Keys

  • Confined spaces/Balance tank key

  • Payroll key

  • First Aid cabinet key

  • Cupboard in Managers Office key

  • Key cabinet key

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