Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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Music: Who is your crowd? Does the playlist chosen suit the crowd? Late night playlists or IPOD late night playlists suit late night best.
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Volume: What are your volume levels? Not too loud, not too quiet?<br>For Late Night:<br>Dining room= 22-20<br>Lounge= 16-14<br>Washroom= 2<br>Patio= 10<br>Vestibule= 11
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Lighting: Ensure lighting is on the "Night" setting
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Temperature: Is the restaurant comfortable? Not too hot, not too cold? <br>(Check for guests still wearing their jackets/scarves ext.., Or fanning themselves to cool off)
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Visual Content: What is playing on the TV's? Are we playing sports or one of the DVD's that has been approved to play in our stores? No sports highlights during late night.
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Ambiance: Does every lounge table, horseshoe table, and 13-14-15 have a clean lit candle?
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Are there 5 clean lit candles spread out on the bar top?
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Cleanliness: Does every table have a clean drink menu with clean insert? Make sure inserts are not bent or torn.
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Cleanliness: Does bar top have five clean drink menus, with clean insert? Make sure inserts are not bent or torn.
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Cleanliness: Are floors, tables, and all seats clean and free of debris?
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Cleanliness: Have washroom checks been completed?
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Curb Appeal: Does the restaurant look inviting from the outside? Are fire towers lit? Are the Christmas lights switched on?
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Curb Appeal: Is the sidewalk and parking lot clean and presentable? No smoke butts or garbage?
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Ultimate Late Night Experience: No visible signs of closing? Service team is focused on engaging with guests?
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Last call is no earlier than fifteen minutes after 12:00am Sunday to Thursday, and 1:00am Friday and Saturday? No exceptions...