Music: Who is your crowd? Does the playlist chosen suit the crowd? Late night playlists or IPOD late night playlists suit late night best.
Volume: What are your volume levels? Not too loud, not too quiet?
For Late Night:
Dining room= 22-20
Lighting: Ensure lighting is on the "Night" setting
Temperature: Is the restaurant comfortable? Not too hot, not too cold?
(Check for guests still wearing their jackets/scarves ext.., Or fanning themselves to cool off)
Visual Content: What is playing on the TV's? Are we playing sports or one of the DVD's that has been approved to play in our stores? No sports highlights during late night.
Ambiance: Does every lounge table, horseshoe table, and 13-14-15 have a clean lit candle?
Are there 5 clean lit candles spread out on the bar top?
Cleanliness: Does every table have a clean drink menu with clean insert? Make sure inserts are not bent or torn.
Cleanliness: Does bar top have five clean drink menus, with clean insert? Make sure inserts are not bent or torn.
Cleanliness: Are floors, tables, and all seats clean and free of debris?
Cleanliness: Have washroom checks been completed?
Curb Appeal: Does the restaurant look inviting from the outside? Are fire towers lit? Are the Christmas lights switched on?
Curb Appeal: Is the sidewalk and parking lot clean and presentable? No smoke butts or garbage?
Ultimate Late Night Experience: No visible signs of closing? Service team is focused on engaging with guests?
Last call is no earlier than fifteen minutes after 12:00am Sunday to Thursday, and 1:00am Friday and Saturday? No exceptions...