Loganair Internal

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

Control Checklist

• Audit Title: Loganair Internal Quality Audit

• Audit Date:

  Date

• Audit Report Prepared By:

• Score:

• Completed on:

  Date

Response

Details

GENERAL INFORMATION

• Flight number Observed

  Yes

  No

  N/A

• Gate number Observed

• CHECK-IN

• Is Videcom set signed out?

  Compliant

  Non-Compliant

  N/A

• Has desk had any air carrier material removed i.e boarding passes and boarding cards?

  Compliant

  Non-Compliant

  N/A

• Has the bin been emptied of any and all Air carrier material?

  Compliant

  Non-Compliant

  N/A

• Has the agent checked the passenegr identification if checking in a hold bag?

  Compliant

  Non-Compliant

  N/A

• Are passenger information leaflets available and on display?

  Yes

  No

  N/A

• Are staff wearing the correct uniform items?

  Yes

  No

  N/A

• Is the Station Read and Sign up to date?

  Yes

  No

  N/A

• Did check-in commence on time?

  Yes

  No

  N/A

• Are staff using their own system sign-ins?

  Yes

  No

  N/A

• Are customers asked about Dangerous Goods and Lithium Batteries in their hold baggage?

  Yes

  No

  N/A

SECURITY

• Are there both male and female security agents

  Yes

  No

  N/A

• Did it open on time?

  Yes

  No

  N/A

DEPARTUTRE LOUNGE

• Is it clean and tidy?

  Yes

  No

  N/A

• Has boarding set been switched on?

  Yes

  No

  N/A

Is there an up to date dangerous goods sign on display

• Is there a baggage gauge available if required

  Yes

  No

  N/A

DETAILS

• Does the tannoy/PA system work

  Yes

  No

  N/A

• Was the flight called for boarding in sufficient time

  Yes

  No

  N/A

• Where PRMs identified for pre-boarding and assisted to the aircraft

  Yes

  No

  N/A

• Was the system used to reconcile customers at the gate

  Yes

  No

  N/A

• Were boarding cards securely disposed of after departure

  Yes

  No

  N/A

• Is there a stock of manual and valet tags available at the gate

  Yes

  No

  N/A

• Was the flight called to board correctly? (FlyNo. / Destination)

  Yes

  No

  N/A

• Was a Pre-boarding call made for families with children,and infants or elderly pax thta need more time to board

  Yes

  No

  N/A

PPE and RAMP

• Does the station use/complete the daily equipment checks

  Yes

  No

  N/A

• Hearing protection worn

  Yes

  No

  N/A

• Safety vest worn in good condition and fastened

  Yes

  No

  N/A

• Gloves and appropriate footwear

  Yes

  No

  N/A

• Proper and approved uniforms worn

  Yes

  No

  N/A

• ID badge properly displayed on outer garment

  Yes

  No

  N/A

• Employees NOT using portable electronic devices (Mobile Phones etc)

  Yes

  No

  N/A

• Baggage manifest completed, checked and signed prior to aircraft departure?

  Yes

  No

  N/A

• Pre-departure walkround completed

  Yes

  No

  N/A

devices (PED)

• No oil/fluid leaks from GSE on ground

  Yes

  No

  N/A

• Adequate night time ramp lighting

  Yes

  No

  N/A

• Clear access to fire extinguishers

  Yes

  No

  N/A

• Fire extinguishers current with tags, pin and charge

  Yes

  No

  N/A

PRE-ARRIVAL SETUP

QUESTIONS

• FOD check completed. Yes

  Yes

  No

  N/A

• Chocks available for arrival, stowed outside of safety zone

  Yes

  No

  N/A

• Unattended motorized equipment is turned off

  Yes

  No

  N/A

• Are customer access routes safe and clear of obstructions (slip/trip/fall hazards)?

  Yes

  No

  N/A

• Ramp staff present prior to aircraft arrival

  Yes

  No

  N/A

• Agents and vehicles do not approach moving aircraft

  Yes

  No

  N/A

• Chocks applied immediately after engines spooled down and Anti-colls switched off

  Yes

  No

  N/A

• No GSE driven or parked under aircraft

  Yes

  No

  N/A

• Agents riding on GSE only where seats are provided

  Yes

  No

  N/A

AIRCRAFT TURNAROUND

• Are all vehicles driven at the correct speeds on the ramp and apron roads?

  Yes

  No

  N/A

• 2 stop brake-check completed

  Yes

  No

  N/A

• All GSE guided into aircraft using approved hand signals

  Yes

  No

  N/A

• Guide person is not positioned between GSE and Aircraft

  Yes

  No

  N/A

Findings and Observations

• please note and feedback any findings wihin this internal qualty check please.

  Yes

  No

  N/A