LQA AUDIT Housekeeping - Arrival

HOK. 001 - Cleanliness - Were the carpet/tiles/wood flooring clean and free of stains?

HOK. 002 - Cleanliness - Were all walls, doors, baseboards clean and free of scuffs (i.e. not noticeably scuffed in several places)?

HOK. 003 - Cleanliness - Were ceilings and vents clean and free of any dust?

HOK. 004 - Cleanliness - Was the room at a comfortable temperature on arrival and free of odor?

HOK. 005 - Cleanliness - Was the bed valance/skirting neatly arranged and clean (if applicable)?

HOK. 006 - Cleanliness - Was the headboard clean and in excellent repair?

HOK. 007 - Cleanliness - Was the bed neatly made with clean linen, which was free of stains or tears?

HOK. 008 - Cleanliness - Were the bedspread/duvet/blankets/scatter cushions/bolsters clean?

HOK. 009 - Cleanliness - Was all upholstered furniture clean and free of stains?

HOK. 010 - Cleanliness - Were all the furniture surfaces clean and dust/smear free?

HOK. 011 - Cleanliness - Were all the picture/door/mirror frames clean and dust free?

HOK 012 - Cleanliness - Were all the windows/mirrors/chrome/metal surfaces clean and free of smears?

HOK. 013 - Cleanliness - Were the curtains/voiles/shutters/blinds clean and properly fitted?

HOK. 014 - Cleanliness - Was the wastepaper bin clean and in excellent condition?

HOK. 015 - Cleanliness - Was a notepad, pen/pencil available next to each telephone in the room?

HOK. 016 - Cleanliness - Was all in room collateral clean and in excellent condition?

HOK. 017 - Cleanliness - Were the wardrobes/drawers clean and free of any scuffs, dust or debris?

HOK. 018 - Cleanliness - Was the television clean and correctly tuned in?

HOK. 019 - Cleanliness - If there were clocks in the room did they all display the correct time and were they synchronized within 2 minutes of each other and were all alarm clocks reset to no alarm?

HOK. 020 - Cleanliness - Were all light fixtures in the bathroom and bedroom working properly and were they clean and dust free?

HOK. 021 - Cleanliness - Was the balcony clean, swept and all balcony furniture clean and set up (weather permitting)?

HOK. 022 - Cleanliness - Were any pre-arrival requests/personal preferences in place on arrival (e.g. non allergic pillows, baby cot, etc.)?

Other comments

HOK. 023 - Cleanliness - Was the bathroom completely mold free?

HOK. 024 - Cleanliness - Were the floor, walls, doors and ceiling clean?

HOK. 025 - Cleanliness - Were the shower, bath, sink and toilet clean?

HOK. 026 - Cleanliness - Were the showerhead and bath/sink taps polished and free of lime scale?

HOK. 027 - Cleanliness - Was the shower curtain/door clean?

HOK. 028 - Cleanliness - Were all counters, shelves and soap dishes clean and dry?

HOK. 029 - Cleanliness - Was the wastepaper bin clean and in excellent condition?

HOK. 030 - Cleanliness - Was there a full box of tissues, a well presented toilet roll and a spare toilet roll available?

HOK. 031 - Cleanliness - Were there 2 x clean drinking water glasses or similar present?

HOK. 032 - Cleanliness - Were all towels clean, unstained and in excellent repair?

HOK. 033 - Cleanliness - Were bathrobes and slippers present on arrival and were they clean and in excellent repair?