Opening/Closing Procedures and Checklists
Competent
Attention Needed
Not Applicable
Stock take - daily
Competent
Attention Needed
Not Applicable
Stock take - weekly
Competent
Attention Needed
Not Applicable
Stock take monthly/ Month end
Competent
Attention Needed
Not Applicable
Ordering
Competent
Attention Needed
Not Applicable
Uniform Ordering
Competent
Attention Needed
Not Applicable
Receiving
Competent
Attention Needed
Not Applicable
RTV (Return to Vendor)
Competent
Attention Needed
Not Applicable
Waste - MyInventory
Competent
Attention Needed
Not Applicable
Waste - On Kitchen Floor
Competent
Attention Needed
Not Applicable
Production - MyInventory
Competent
Attention Needed
Not Applicable
Production - On Kitchen Floor
Competent
Attention Needed
Not Applicable
Transfers (Stock)
Competent
Attention Needed
Not Applicable
Transfers Team memebrs
Competent
Attention Needed
Not Applicable
Kissflow - HR
Competent
Attention Needed
Not Applicable
Kissflow - CK
Competent
Attention Needed
Not Applicable
Kissflow - Finance
Competent
Attention Needed
Not Applicable
Kissflow - Maintenance
Competent
Attention Needed
Not Applicable
Payroll Timelines and Deadlines
Competent
Attention Needed
Not Applicable
Payroll Summary and Feedback
Competent
Attention Needed
Not Applicable
Labour Cost and Labour Tracking
Competent
Attention Needed
Not Applicable
Micros reports
Competent
Attention Needed
Not Applicable
COS Report - Micros
Competent
Attention Needed
Not Applicable
COS Report - Inventory Team
Competent
Attention Needed
Not Applicable
SAGE understanding
Competent
Attention Needed
Not Applicable
Item Activity Top Report on MyMicros
Competent
Attention Needed
Not Applicable
Menu Engineering Report on MyMicros
Competent
Attention Needed
Not Applicable
Recipes on MyInventory
Competent
Attention Needed
Not Applicable
Ingredients on MyInventory
Competent
Attention Needed
Not Applicable
Scheduling - Micros
Competent
Attention Needed
Not Applicable
Scheduling - Rostering using trends, weather, functions, etc
Competent
Attention Needed
Not Applicable
Mngt Schedule
Competent
Attention Needed
Not Applicable
POS - Management functions
Competent
Attention Needed
Not Applicable
Assigning fingerprints for POS
Competent
Attention Needed
Not Applicable
Table allocation to Waiters - Floor Plan
Competent
Attention Needed
Not Applicable
Voids
Competent
Attention Needed
Not Applicable
Cash Handling
Competent
Attention Needed
Not Applicable
Cash-up
Competent
Attention Needed
Not Applicable
IT Checklist
Competent
Attention Needed
Not Applicable
Handling Complaints - Admin side
Competent
Attention Needed
Not Applicable
Understanding Mystery Shopper Reports
Competent
Attention Needed
Not Applicable
SMART Action Plans
Competent
Attention Needed
Not Applicable
CSR Report Understanding - Weekly
Competent
Attention Needed
Not Applicable
Social Places
Competent
Attention Needed
Not Applicable
Dineplan functions
Competent
Attention Needed
Not Applicable
Audit action plan completion
Competent
Attention Needed
Not Applicable
Sick notes/Leave forms
Competent
Attention Needed
Not Applicable
Conduct Hygiene Audit
Competent
Attention Needed
Not Applicable
FOH & BOH Evaulation
Competent
Attention Needed
Not Applicable
LIT Training Programme
Competent
Attention Needed
Not Applicable
Menu Breakdown Training
Competent
Attention Needed
Not Applicable
Brand Allergy Training & Information
Competent
Attention Needed
Not Applicable
Manual Menu Test
Competent
Attention Needed
Not Applicable
Brand Standard SOP
Competent
Attention Needed
Not Applicable
Brand Service Recipe
Competent
Attention Needed
Not Applicable
Bar Set-ups
Competent
Attention Needed
Not Applicable
Cocktails Practical & Test
Competent
Attention Needed
Not Applicable
Bar Stock Count
Competent
Attention Needed
Not Applicable
Daily Food Stock Count
Competent
Attention Needed
Not Applicable
Weekly Full Stock Count
Competent
Attention Needed
Not Applicable
Monthly Operating Equipment Stock Count
Competent
Attention Needed
Not Applicable
Monthly Full Store Stock Count
Competent
Attention Needed
Not Applicable
Barista Training
Competent
Attention Needed
Not Applicable
Micros POS Training
Competent
Attention Needed
Not Applicable
Micros Basic Inventory Training
Competent
Attention Needed
Not Applicable
Micros Advance Inventory Training
Competent
Attention Needed
Not Applicable
Discounts, Voids & iCare Standards
Competent
Attention Needed
Not Applicable
Kemklean Chemical & Standards Training for FOH & BOH
Competent
Attention Needed
Not Applicable
Standard Hygiene Audit Training
Competent
Attention Needed
Not Applicable
Standard Service Audit Training
Competent
Attention Needed
Not Applicable
Daily Online Checklist Training & Standards
Competent
Attention Needed
Not Applicable
Waiter & FOH Duties Standards
Competent
Attention Needed
Not Applicable
Stock Receiving
Competent
Attention Needed
Not Applicable
Central Kitchen (CK) Processes
Competent
Attention Needed
Not Applicable
Defrosting Cycles
Competent
Attention Needed
Not Applicable
Kitchen Sections – Cold Section
Competent
Attention Needed
Not Applicable
Kitchen Sections – Grill
Competent
Attention Needed
Not Applicable
Kitchen Sections – Hotbox
Competent
Attention Needed
Not Applicable
Kitchen Sections – Pans
Competent
Attention Needed
Not Applicable
Kitchen Sections – Pizza
Competent
Attention Needed
Not Applicable
Kitchen Sections – Fryer
Competent
Attention Needed
Not Applicable
Kitchen Sections – Tex Mex
Competent
Attention Needed
Not Applicable
Kitchen Sections – Breakfast
Competent
Attention Needed
Not Applicable
Kitchen Sections – Desserts
Competent
Attention Needed
Not Applicable
Recipe Manuals
Competent
Attention Needed
Not Applicable
Prep Recipes & Standards
Competent
Attention Needed
Not Applicable
BOH Cleaning Systems and Station Standard Cleaning
Competent
Attention Needed
Not Applicable
Shift Leaders Duties Standards
Competent
Attention Needed
Not Applicable
BOH Online Checklists & Temperature Standards
Competent
Attention Needed
Not Applicable
Color Coding System for the Kitchen & Standard Product Label
Competent
Attention Needed
Not Applicable
Micros Chef’s Training
Competent
Attention Needed
Not Applicable
Liquor License Compliance as per local authorities
Competent
Attention Needed
Not Applicable
Business Compliance in regards to All Local Authorities and Licenses to be in Place and updated
Competent
Attention Needed
Not Applicable
All Legal signages up for Display in your own store – No Under 18’s, Disclaimer, Right of Admission, Liquor License Number, Trading Hours etc.
Competent
Attention Needed
Not Applicable
Usage of Micros and compliance to all business being traded on Micros POS
Competent
Attention Needed
Not Applicable
Allowance of Head Office to conduct Monthly Hygiene & Service Audits as well as External Mystery Shoppers being conducted.
Competent
Attention Needed
Not Applicable
Assessed by
Sign
Date
Date
Trainee's Signature
Sign
Date
Date
link copied
Slindile Gwala
Management Assessment and Sign-Off
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