Information

  • Client / Site

  • Conducted on

  • Location
  • Regional Manager

  • Venue Contact Onsite

Gaming Room Compliance

  • Display Licence Date

  • Latest Full Venue Licence - Club / Venue Details & Dates Displayed, Venue Manager Correct

  • Club Sign

  • Correct Jackpot Player Instruction Notice Displayed

  • Jackpot Details

  • Grant Application Forms

  • Harm Minimisation Pamphlets

  • Under 18 Signage

  • No Syndicate Play / Playing More Than One Machine Signage

  • Jackpot Identification Numbers - All EGMs

  • All button lights, belly lights & screens in working order

  • All Hopper Lids securely fixed

  • All Security Cage Seals in tact and logs up to date

  • Last MPM Date

  • All EGMs fixed securely to bases

  • All locks & keys in working order

  • Jackpot Controller in working order

  • Jackpot Display is viewable from every machine

  • Jackpot Displays including Toppers cannot be seen from outside the venue

  • ATM is NOT situated in Gaming Area

  • Time displayed on each EGM is correct

  • Is the Site Controller secure I.e cabinet securely fixed to wall and door locked

  • If there is a "Fire Exit" located inside the gaming room, is the door closed to stop direct access from outside.

  • Condition of equipment - EGMs, Chairs, Bases, Signage

  • Notes

  • Add Photos

Main Entrance & Resource Compliance

  • MAIN ENTRANCE COMPLIANCE

  • Latest Full Licence - Club / Venue Details & Dates Displayed, Venue Manager Correct

  • Liquor Licence Displayed & Venue Operator matches licensee (if applicable)

  • Notes on Main Entrance

  • RESOURCE COMPLIANCE

  • Game Rule 14 (2): All Cancel Credits, Hopper Refills & Short Pay are recorded on either the DIA prescribed form or an alternative form. <br>

  • Game Rule 18 (3): Jackpot Manual in Resource Kit

  • HPA Resources available and being utilised

  • Harm Minimisation Manual Available

  • Class 4 Gaming Manual Available

  • Harm Minimisation Reference Card Available

  • Cash Management Software Quick Reference Card Available

  • Game Rule 14(2): DIA Gambling Equipment Fault / Player Dispute Forms in Resource Folder

  • Game Rule 14(2): DIA Unpaid Prize Reports in Resource Folder

  • Venue Staff understand use of forms above

  • Harm Minimisation Policy on site and multiple copies available in Resource Folder

  • Harm Minimisation Training Log on site and up to date

  • Game Rule (13): Venue Employee Register on site and up to date

  • Exclusion Orders available and accessible by staff

  • Completed Exclusion Orders on file and completed correctly with photo attached

  • Ministry of Health Wallet Brochures Available

  • All MVE Requests are complete

  • Venue Staff understand MVE Process

  • Incident Diary available and being completed correctly (take photos of recent entries if applicable)

  • Best Practice: Is the Venue using a Key Register?

  • Game Rule (12): Venue Manager accounts for the keys at the beginning and end of the gaming day

  • Notes on Resource Compliance

  • Add photos

Training Requirements

  • Have all staff members received Harm Minimisation Training including Venue Manager

  • If NO, add details of new staff members who require training and schedule training time whilst onsite

  • Have all staff members received Refresher Harm Minimisation Training within 12months including Venue Manager

  • If NO, add details of staff members who require refresher training and schedule training whilst onsite.

  • Have all staff members received EGM training

  • If NO, add details of staff members who require training

  • Have all staff members received float / cash management training

  • If NO, add details of staff you require training

  • Have all staff members received Cash Management Software training

  • IF NO, add details of staff members who require training

  • Notes on Training Requirements

  • Add photos

Harm Minimisation

  • Are venue staff able to answer the following sample questions that the DIA may ask with regards to Harm Minimisation?

  • Is there a Harm Prevention & Minimisation (HPM) Policy for identifying problem gamblers and copies available for the public?

  • If a patron asks to exclude themselves from the gaming room, can Gaming Staff explain the process to go through to complete an Exclusion Request?

  • Is the Incident Diary locatable by staff and being completed?

  • Can Gaming Staff name 5 indicators of a Problem Gambler?

  • Are all a Gaming Staff trained in problem gambling awareness? Is there a Training Log onsite which lists all Gaming Staff that have been trained?

  • How many current Excluded Patrons at this venue?

  • How often are you conducting sweeps of the Gaming Room? What sort of things are you checking when you conduct a sweep?

  • Notes on Harm Minimisation

Float Management & Banking

  • Float is sufficient for gaming

  • Current Float Level ($) including Hoppers and Safe

  • Best Practice: Float is managed separately to other floats I.e bar float

  • Daily balancing completed I.e. money & hoppers

  • All discrepancies are investigated

  • Venue balances safe regularly

  • Add any details of float balancing or banking queries/concerns by Venue Operator or Staff

  • Does the venue have access to view bank balances

  • Notes on Float Management & Banking

  • Add photos

Other Checks & Signatures

  • OTHER CHECKS

  • All staff know service company contact number

  • Service time is satisfactory

  • DVR & Cameras in working order

  • Venue Manager knows how to access DVR System and download footage

  • Sets of Keys on site - Qty

  • Key Codes

  • Keys held in secure location including spare set

  • Game Rule (12): Site Controller Cabinet Key is kept separately to Gaming Keys in a secure location

  • Are the Opening / Closing Hours displayed at Main Entrance to venue

  • Venue Operator has Insurance for Money and is sufficient to cover any risk

  • The word Casino or jackpots is NOT advertised anywhere in / around the venue

  • Other Gambling / Games of Chance available to public are compliant

  • Notes

  • Add photos

  • SIGNATURES

  • Venue Operator / Manager Signature

  • Regional Manager Signature

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.