Title Page
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Conducted on
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Prepared by
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Location
FRONT DESK
Hotel Front Entrance & Lobby Area
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Sweep floors nightly in dry weather using a soft dust collector type broom. Minimize mopping floors, and only do if the floors are soiled. Use an auto scrubber to wash the floor and extract the dirty water. PH neutral stone soap should be used.
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In the winter months remove salt/ slush and water from the entrances.
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Vacuum all area rugs/carpets and weather mats nightly, spot clean as needed
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Dust and clean all furnishings, including counters, desks, table tops, display cases, telephones, paintings, statues, polish/upkeep brass mailbox, chute and all brass stair railings.
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Empty all waste baskets.
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Sweep and wash all hotel entrances
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Clean all baseboards and doors.
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Clean Entrance door glass.
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Upkeep of Front Entrance brass doors.
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Clean guests elevators, including spot cleaning wood walls, vacuuming carpet and cracks and upkeep brass railings
Adam Washroom Men
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Floors swept and washed, vacuumed when applicable
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Washrooms sanitized (shelves, bright work basins, urinals, toilet bowls and seats)
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
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Remove waste paper and refuse
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Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
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Ensure drain trap is filled with water
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Machine scrub floors once per month. Sept. 14
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Wash/scrub tile wall once per month. Sept. 14
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Clean ceiling vents monthly. Sept. 14
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High dust walls floor to ceiling once per month. Sept. 14
Adam Washroom women
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Floors swept and washed, vacuumed when applicable
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
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Remove waste paper and refuse
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Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
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Ensure drain trap is filled with water
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Machine scrub floors once per month. Sept. 14
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Wash/scrub tile wall once per month. Sept. 14
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Clean ceiling vents monthly. Sept. 14
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High dust walls floor to ceiling once per month. Sept. 14
1.3 Periodic Service
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Sweep hotel Front Entrance 3 times weekly, including front steps and side walk up to front of Zoe's Garden (spring, summer, fall and winter pick up debris. Monday - Wednesday - Friday
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Pressure wash Hotel Entrance twice weekly including front steps and side walk up to Zoe's Garden. Wednesday-Sunday
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High dusting floor to ceiling quarterly. Sept. 14
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Clean all weather mats twice weekly during periods of inclement weather (December to march)
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Front Office floors vacuum - twice weekly
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Front Office floors vacuum spot clean weekly
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Front Office floors vacuum shampoo 3 times yearly
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Shampoo area rugs/carpets bi-monthly.Sept. 15-27
Peacock Alley
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Sweep, wash and burnish all exposed flooring
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Clean all baseboards and doors
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Dust/clean all ledges
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Scrub and refinish quarterly. Oct.
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Completely strip and refinish 2 times per year. Jan.
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High dust floor to ceiling quarterly. Sept. 17
ROYAL SERVICE
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Vacuum all carpet nightly.
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Empty waste receptacles
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Dust all horizontal surfaces weekly
Reservation Office
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Clear garbage and recycling from area (bring to bins in basement)
Concierge Office
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Clear garbage and recycling from area (bring to bins in basement)
OUTLETS
WILFRID'S & RIDEAU 1
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Vacuum all carpets, with detail to edges.
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Dust all ledges, partitions, solarium area in Zoe’s from floor to eye level. (Approximately six feet).
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Dust all tables, chairs and stools including legs and bases. Remove gum from bases.
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Remove finger marks from lamps.
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Clean and sanitize bar disposal unit.
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Sweep and mop floor behind bar areas.
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Clean entrance doors including glass.
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Wash and spray buff exposed marble floor.
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Spot clean carpet and chairs nightly.
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Dividers and railings to be detailed daily.
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Clean table and side wall lamps/ ceiling lights once per month. Sept. 10
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Strip and refinish exposed marble flooring every 4 months. Oct
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Steam clean carpets and chairs 3 times per year. Nov.
Wilfrid's Women's Washroom
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Floors swept and washed, vacuumed when applicable
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
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Remove waste paper and refuse.
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Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
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Ensure drain trap is filled with water.
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Machine scrub floors once per month. Sept. 28
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Wash/scrub tile wall once per month. Sept. 28
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Clean ceiling vents monthly. Sept. 28
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High dust walls floor to ceiling once per month. Sept. 28
Wilfrid's Men's Washroom
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Floors swept and washed, vacuumed when applicable
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc
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Remove waste paper and refuse.
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Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
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Ensure drain trap is filled with water
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Machine scrub floors once per month. Sept. 28
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Wash/scrub tile wall once per month. Sept. 28
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Clean ceiling vents monthly. Sept. 28
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High dust walls floor to ceiling once per month. Sept. 28
ZOE'S LOUNGE
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Vacuum all carpets with details to edges
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Dust all ledges, partitions, solarium area in Zoe's from floor to eye level (6 feet)
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Dust tables, chairs, stools (incl. legs and bases). Remove gum from bases
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Remove fingerprints from lamps, mirrors.
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Clean and sanitize bar disposal unit
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Sweep and mop floor behind bar areas.
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Clean entrance doors incl. glass
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Wash and spray buff exposed marble floors
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Spot clean carpet and chairs nightly
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Dividers and railings to be detailed daily
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Clean table and side wall lamps once per month. Sept. 23
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Dust wall to ceiling in all areas 3 times per year. Sept. 26
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Strip and refinish exposed marble flooring every 4 months. Sept. 29
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Steam clean carpets and chairs 3 times per year. Sept. 18
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Twice yearly (spring and fall) – cleaning of crystal chandeliers in Zoe’s
ZOE'S PANTRY
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Sweep, wash and rinse floors, including under counters, tables and shelves. Move equipment when necessary.
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Wash sink areas where applicable
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Spot clean doors and walls including stainless
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Maintain all flooring and walls including fridges door and door handles through thorough sweeping and washing nightly
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Thoroughly wash areas behind and underneath equipment and fridges, including exposed pipes
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Clean baseboards and doors once per week. Sept. 2-9-16-23
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Machine scrub floors monthly. Sept. 2
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Wash walls floors to ceiling once per month. Sept. 2
HOUSEKEEPING
Basement Service Corridors and Sub-Basement (to include 3 stairways between Basement & Sub-basement
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Sweep thoroughly.
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Remove all refuse to garbage room.
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Spot wash to remove spillage.
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Wash doors and handles nightly
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Dust doors and frames weekly. Sept. 7-14-21-28
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Thoroughly wash floors weekly. Sept. 7-14-21-28
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Machine scrub floors every two months. Sept. 29
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Machine wash walls three times per year. Oct.
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Pipes and fire extinguisher to be cleaned three times a year. Oct.
Employee Locker Room - Female
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Wash all flooring.
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Follow procedures outlined in public washrooms.
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Wash and sanitize shower stalls.
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Dust tops of lockers.
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Maintain cleanliness of showers/sanitize nightly
Employee Locker Room - Male
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Wash all flooring.
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Follow procedures outlined in public washrooms.
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Wash and sanitize shower stalls.
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Dust tops of lockers.
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Maintain cleanliness of showers/sanitize nightly
Periodic Services
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Clean Leaders Change Rooms (SB 29 & 30) - Once per day - Monday, Wednesday and Friday only
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Clean Kitchen Leaders Washroom - Once per day - Tuesday & Thursday only
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Machine scrub floors monthly.
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Clean all pipes and vents monthly.
SERVICE STAIRWAYS
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Sweep and wash steps and landings/ vacuum where appropriate.
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Dust railings, edges and posts.
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Dust ledges and spot clean walls.
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Sweep and wash exit stairs on mezzanine by guest elevator and stairway by the Palladian Room
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Scrub stairs and landing weekly. Sept. 1-8-15-22
BANQUETS
Daily Duties
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Ensuring the banquet and function rooms are kept clean and maint. Issues are reported to the banquets team as they happen.
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Shampoo banquet rooms and public areas based on functions/needs of banquets department
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Polish inside and outside of guest elevators (on all landings)
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Spot clean carpet on inside of guest elevators
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Vacuum carpets on inside of guest elevators (regularly in winter due to salt – ensure tracks are kept clear and clean)
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Clearing the garbage & recycling in the sales & catering offices
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Vacuum banquet office & empty garbage/recycling
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Re-stock and clean Executive Boardroom washroom
Banquet Office
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Vacuum carpets
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Dust horizontal Surfaces
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Empty garbage and recycling
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Quarterly – Shampoo carpeted area
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Quarterly – Hi/low cleaning (carpet edges, walls)
DAY 1 Executive Boardroom
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Dust Blinds and Window Ledges
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Wipe Wooden Hutch
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Dust Lamps
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Wipe Telephone
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Wipe Chairs, Arms and Legs
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Dust Wooden Table Legs
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Wash Doors, Both Sets, Both Sides
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Polish Brass Door Handles
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Spot Clean Walls
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Spot Clean Furniture
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
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Sweep and Mop Pantry Floor
DAY 1 BURGUNDY
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Dust Window Blinds
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Wash Window Ledges
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Dust Wall Pictures
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Wash 2 Sets of Doors Inside and Out
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Wipe Telephone
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Spot Clean Walls
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Polish Coat Rack
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Clean Podium
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
DAY 1 RENAISSANCE
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Dust Window Blinds
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Wash Window Ledges
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Dust Wall Pictures
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Wash 3 Sets of Doors Inside and Out
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Polish Brass Handles and Crash Bars
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Wipe Telephone
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Spot Clean Walls
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Spot Clean Carpet
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Polish Coat Rack
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Clean Podium
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
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Polish Guest Elevators Inside and Out
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Restock and Clean Mezzanine Executive Boardroom Washroom
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Vacuum Banquet Office and Empty Garbage
RENAISSANCE PANTRY
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Sweep, wash and rinse floors, including under counters, tables, and shelves. Move equipment when necessary.
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Wash sink areas where applicable.
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Spot clean doors and walls including stainless.
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Maintain all flooring and walls (including fridges door and door handles)
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Thoroughly wash areas behind and underneath equipment and fridges, including exposed pipes.
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Clean baseboards and doors once per week. Sept. 3-10-17-24
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Machine scrub floors monthly. Sept. 17
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Wash walls floor to ceiling once per month. Sept. 17
DAY 2 PALLADIAN
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Dust Blinds
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Wipe Window Ledge
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Dust Wall Pictures
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Wipe Telephone
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Wash 3 sets of Doors, Inside and Out
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Wash Closet Doors
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Polish Brass Handles and Crash Bars
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Spot Clean Walls
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Spot Clean Carpet
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
DAY 2 L'ORANGERIE
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Dust Window Blinds
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Wash Window Ledges
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Wash 2 Sets of Doors Inside and Out
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Wash Closet Door
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Polish Brass Handle and Crash Bar
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Wipe Telephone
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Spot Clean Walls
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Clean Podium
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
DAY 2 CHAMPLAIN
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Wash Front Door Inside and Out
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Wash Service Door Inside
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Wipe Telephone
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Polish Brass Handles and Crash Bars
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Spot Clean Walls
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Spot Clean Carpet
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Polish Coat Rack
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
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Polish Guest Elevators Inside and Out
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Restock and Clean Mez Executive Boardroom Washroom
DAY 2 FROBISHER
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Wash Front Door Inside and Out
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Wash Service Door Inside
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Wipe Telephone
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Polish Brass Handles and Crash Bars
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Spot Clean Walls
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Spot Clean Carpet
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Polish Coat Rack
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
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Polish Guest Elevators Inside and Out
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Restock and Clean Mez Executive Boardroom Washroom
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Vacuum Banquet Office and Empty Garbage
DAY 3 MACDONALD
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Wash 3 Sets of Doors Inside and Out
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Wash Service Door Inside and out
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Wash Closet Doors
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Polish Brass Door Handles
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Wipe Telephone
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Spot Clean Walls
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Spot Clean Carpets
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Wipe Vinyl on Pillars
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Wipe Baseboards on Pillars
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Clean Podium
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
MACDONALD PANTRY
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Sweep, wash and rinse floors, including under counters, tables, and shelves. Move equipment when necessary.
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Wash sink areas where applicable.
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Spot clean doors and walls including stainless.
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Maintain all flooring and walls (including fridges door and door handles)
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Thoroughly wash areas behind and underneath equipment and fridges, including exposed pipes.
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Clean baseboards and doors once per week. Sept. 1-8-15-22
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Machine scrub floors monthly. Sept. 15
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Wash walls floor to ceiling once per month. Sept. 15
MEZZANINE LEVEL
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Wash Windows on Balcony
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Wash Balcony Doors
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Wash 2 Service Door Inside and Out
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Wash Separation Doors (by MacDonald)
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Spot Clean Walls
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Spot Clean Carpets
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Vacuum Carpet including Edges in All Rooms
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Dust Lounge Furniture (outside Banquet Office)
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Vacuum Under Furniture (outside Banquet Office)
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Vacuum Balconies
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
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Polish Guest Elevators Inside and Out
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Restock and Clean Mez Executive Boardroom Washroom
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Vacuum Banquet Office and Empty Garbage
MEZZANINE WASHROOMS MEN
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Sweep and wash floors - vacuum where applicable.
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
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Remove waste paper and refuse.
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Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
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Ensure drain trap is filled with water.
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Machine scrub floors once per month.
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Wash/scrub tile walls once per month.
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Clean ceiling vents monthly.
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High dust walls floor to ceiling once per month
MEZZANINE WASHROOMS WOMEN
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Sweep and wash floors - vacuum where applicable.
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
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Remove waste paper and refuse.
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Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
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Ensure drain trap is filled with water.
DAY 4 QUEBEC SUITE
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Dust Ledges in Foyer
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Dust Ledges in Main Room
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Wipe Mantle of Fireplace (remove wax)
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Clean Fireplace
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Clean Mirrors
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Clean Podium
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Polish Coak Rack
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Dust Lounge Furniture in Foyer
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Spot Clean Walls
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Spot Clean Carpet
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Wash Front Doors Inside and Out
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Wash Separation Doors
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Wash Pantry Door Inside
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Polish Brass Handles and Crash Bars
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Wipe Telephone
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
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Polish Guest Elevators Inside and Out
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Restock and Clean Mez Executive Boardroom Washroom
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Vacuum Banquet Office and Empty Garbage
QUEBEC PANTRY
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Sweep, wash and rinse floors, including under counters, tables, and shelves. Move equipment when necessary.
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Wash sink areas where applicable.
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Spot clean doors and walls including stainless.
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Maintain all flooring and walls (including fridges door and door handles)
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Thoroughly wash areas behind and underneath equipment and fridges, including exposed pipes.
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Clean baseboards and doors once per week. Sept. 7-14-21-28
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Machine scrub floors monthly. Sept. 14
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Wash walls floor to ceiling once per month. Sept. 14
1ST FLOOR WASHROOMS MEN
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Sweep and wash floors - vacuum where applicable.
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
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Remove waste paper and refuse.
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Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures
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Ensure drain trap is filled with water.
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Machine scrub floors once per month.
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Wash/scrub tile walls once per month.
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Clean ceiling vents monthly.
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High dust walls floor to ceiling once per month
1st floor Washroom women
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Sweep and wash floors - vacuum where applicable.
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
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Remove waste paper and refuse.
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Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
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Ensure drain trap is filled with water.
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Machine scrub floors once per month.
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Wash/scrub tile walls once per month.
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Clean ceiling vents monthly.
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High dust walls floor to ceiling once per month
DAY 5 TUDOR
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Dust Window Ledges (make sure windows are closed properly)
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Dust Corner Table and Lamp
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Wash Mantle of Fireplace
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Clean Fireplace
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Clean Mirror
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Wash 2 Sets of Doors Inside and Out
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Wash Service Door
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Wipe Telephone
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Polish Door Handles
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Polish Wooden Walls (Wood Polish)
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Spot Clean Walls and furniture
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Clean Podium
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Polish Coat Rack
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Vacuum Curtain Swags
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
DAY 5 GATINEAU
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Dust Corner Table
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Wipe Telephone
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Wash 2 Sets of Doors Inside and Out
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Polish Door Handle and Crash Bar
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Spot Clean Carpet
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Spot Clean Wall
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Polish Coat Rack
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Polish Guest Elevators Inside and Out
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Restock and Clean Mez Executive Boardroom Washroom
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Vacuum Banquet Office and Empty Garbage
DAY 6 LAURIER
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Wipe Baseboards
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Wipe Pillars
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Wash 3 Sets of Connecting Doors
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Wash Back Doors Inside
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Wash Entrance Doors
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Clean Mirrors on Entrance Doors
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Clean Podium
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Polish Coat Rack
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Polish Brass Handles and Crash Bars
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Dust Window Ledges
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Spot Clean Walls
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Clean Furniture
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Dust Bottom Plant Holders
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
DAY 6 LAURIER ALCOVE
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Dust Fireplace and Clean Inside Fireplace
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Dust Lounge Furniture and Lamps
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Wipe Telephone
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Wash Connecting Doors to French Corridor
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Clean Mirrors to Wilfrid's Pantry (2 Sets)
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Spot Clean Carpet
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Spot Clean Walls
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
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Vacuum Vents as needed
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Polish Guest Elevators Inside and Out
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Restock and Clean Mez Executive Boardroom Washroom
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Vacuum Banquet Office and Empty Garbage
DAY 7 BALLROOM
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Mop Dance Floor (if open)
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Dust/Spot Clean Walls
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Wipe Pillars
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Clean Window Ledges
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Clean Mirrors on all Doors Inside
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Clean Mirrors on Outside of Doors
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Polish Brass on Doors and Crash Bar
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Wipe Telephone in French Corridor
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Spot Clean Carpet
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Clean Podium
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Polish Coat Racks
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
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Vacuum Vents as needed
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Polish Guest Elevators Inside and Out
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Restock and Clean Mez Executive Boardroom Washroom
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Vacuum Banquet Office and Empty Garbage
BALLROOM PANTRY
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Sweep, wash and rinse floors, including under counters, tables, and shelves. Move equipment when necessary.
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Wash sink areas where applicable.
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Spot clean doors and walls including stainless.
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Maintain all flooring and walls (including fridges door and door handles)
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Thoroughly wash areas behind and underneath equipment and fridges, including exposed pipes.
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Clean baseboards and doors once per week. Sept. 7-14-21-28
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Machine scrub floors monthly. Sept. 28
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Wash walls floor to ceiling once per month. Sept. 28
DAY 8 DRAWING ROOM
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Dust Baseboards
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Spot Clean Walls
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Clean Mirrors
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Wash Window Ledges
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Wipe Pillars
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Wash 2 Sets of Entrance Doors Inside and Out
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Wash Back Doors Inside
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Polish Brass Handles and Crash Bars
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Spot Clean Glass Doors
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Spot Clean Furniture
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Clean Podium
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Polish Coat Racks
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Vacuum Carpet including Edges in All Rooms
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Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
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Report Maintenance Issues
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Wash out all Garbage Bins
DRAWING ROOM FOYER
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Dust Lounge Furniture
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Dust Large Wooden Table
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Spot Clean Carpet
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Polish Guest Elevators Inside and Out
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Restock and Clean Mez Executive Boardroom Washroom
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Vacuum Banquet Office and Empty Garbage
DRAWING ROOM STORAGE
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Sweep, wash and rinse floors, including under counters, tables, and shelves. Move equipment when necessary.
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Wash sink areas where applicable.
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Spot clean doors and walls including stainless.
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Maintain all flooring and walls (including fridges door and door handles)
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Thoroughly wash areas behind and underneath equipment and fridges, including exposed pipes.
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Clean baseboards and doors once per week. Sept. 3-10-17-24
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Machine scrub floors monthly. Sept. 3
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Wash walls floor to ceiling once per month. Sept. 3
DRAWING ROOM WASHROOM MEN
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Sweep and wash floors - vacuum where applicable.
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
-
Remove waste paper and refuse.
-
Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
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Ensure drain trap is filled with water.
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Machine scrub floors once per month.
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Wash/scrub tile walls once per month.
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Clean ceiling vents monthly.
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High dust walls floor to ceiling once per month
DRAWING ROOM WASHROOM WOMEN
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Sweep and wash floors - vacuum where applicable.
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Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
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Dust and clean all partitions and other ledges.
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Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
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Remove waste paper and refuse.
-
Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures
-
Ensure drain trap is filled with water.
-
Machine scrub floors once per month.
-
Wash/scrub tile walls once per month.
-
Clean ceiling vents monthly.
-
High dust walls floor to ceiling once per month
DAY 9 ADAM ROOM
-
Clean Front Doors
-
Wipe Pillars/Dust
-
Wipe Black Railing at Entrance
-
Clean Mirrors
-
Wipe Window Ledges (outer)
-
Wipe Window Ledges (corridor windows)
-
Polish Brass Handles and Crash Bars
-
Spot Clean Walls
-
Wash Pantry Doors
-
Wipe Telephone Outside Room
-
Dust Furniture Outside Room
-
Spot Clean Carpet
-
Clean Podium
-
Polish Coat Racks
-
Vacuum Carpet including Edges in All Rooms (vacuum stairs)
-
Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
-
Report Maintenance Issues
-
Wash out all Garbage Bins
-
Polish Guest Elevators Inside and Out
-
Restock and Clean Mez Executive Boardroom Washroom
-
Vacuum Banquet Office and Empty Garbage
ADAM ROOM PANTRY
-
Sweep, wash and rinse floors, including under counters, tables, and shelves. Move equipment when necessary.
-
Wash sink areas where applicable.
-
Spot clean doors and walls including stainless.
-
Maintain all flooring and walls (including fridges door and door handles)
-
Thoroughly wash areas behind and underneath equipment and fridges, including exposed pipes.
-
Clean baseboards and doors once per week. Sept. 1-9-16-23
-
Machine scrub floors monthly. Sept. 1
-
Wash walls floor to ceiling once per month. Sept. 1
DAY 10 CANADIAN ROOM
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Wash Front Doors Inside and Out
-
Polish Door Handles Inside and Out
-
Spot Clean Walls
-
Wipe Window Ledges
-
Wipe Telephone
-
Dust Lounge Furniture
-
Wash Pantry Doors
-
Vacuum Large Folding Divider
-
Spot Clean Carpet
-
Clean Podium
-
Polish Coat Racks
-
Vacuum Carpet including Edges in All Rooms
-
Check and Clean all Ceiling Lights & Wall Sconces (remove cob webs, balloons, etc.)
-
Report Maintenance Issues
-
Wash out all Garbage Bins
-
Polish Guest Elevators Inside and Out
-
Restock and Clean Mez Executive Boardroom Washroom
-
Vacuum Banquet Office and Empty Garbage
CANADIAN ROOM PANTRY
-
Sweep, wash and rinse floors, including under counters, tables, and shelves. Move equipment when necessary.
-
Wash sink areas where applicable.
-
Spot clean doors and walls including stainless.
-
Maintain all flooring and walls (including fridges door and door handles)
-
Thoroughly wash areas behind and underneath equipment and fridges, including exposed pipes.
-
Clean baseboards and doors once per week. Sept. 1-8-15-22
-
Machine scrub floors monthly. Sept. 27
-
Wash walls floor to ceiling once per month. Sept. 27
CANADIAN ROOM WASHROOMS MEN
-
Sweep and wash floors - vacuum where applicable.
-
Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
-
Dust and clean all partitions and other ledges.
-
Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
-
Remove waste paper and refuse.
-
Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
-
Ensure drain trap is filled with water.
-
Machine scrub floors once per month
-
Wash/scrub tile walls once per month.
-
Clean ceiling vents monthly.
-
High dust walls floor to ceiling once per month
CANADIAN ROOM WASHROOMS WOMEN
-
Sweep and wash floors - vacuum where applicable.
-
Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
-
Dust and clean all partitions and other ledges.
-
Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
-
Remove waste paper and refuse.
-
Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
-
Ensure drain trap is filled with water.
-
Machine scrub floors once per month.
-
Wash/scrub tile walls once per month.
-
Clean ceiling vents monthly.
-
High dust walls floor to ceiling once per month
Periodic Service
-
Semi-Annual shampooing of Mezzanine carpets
-
Semi-Annual shampooing of all meeting room carpets
-
Annual shampooing of all banquet chairs
-
Annual deep cleaning/shampooing of stages
-
Monthly floor to ceiling washing of the walls in meeting/banquet rooms
-
Semi-Annual strip and wax of dance floors
WHEN REQUESTED
-
Shampooing of public area and restaurant furniture
-
Stripping and waxing of floors in all back spaces/pantries
KITCHEN
Nightly Service
-
Maintain all flooring and walls (including fridges door and door handles)
-
Clean under tables, counters and move equipment when necessary.
-
Thoroughly wash areas behind and underneath ranges, fridges, dishwashers and equipment, including exposed pipes.
-
Pick up all garbage in the kitchen every night, dispose of in garbage bins and replace garbage bags and containers.
-
Lift floor grates and clean troughs nightly.
Periodic Service - Main Kitchen
-
Machine scrub all floors every 2 weeks. Sept. 10-24
-
Machine wash tile walls and baseboards, floor to ceiling every month. Sept. 10
-
Clean ceiling and wall air vents every month. Sept. 24
-
Clean ceiling once a year.
Pastry Shop
-
Cleaning of all the equipment in the pastry such as – ice cream machine, mixers, stoves (front, tops, back, inside, etc.
-
Cleaning of all counters top, shelves, hooks for storage, work surfaces, etc.
-
Cleaning of all large metal items such as – mixing bowls, large bowls, metal cooking equipment, etc.
-
Cleaning of fridge doors and any soiled surfaces
-
Cleaning of hand wash sink in pastry
Periodic Service - Pastry Kitchen
-
Machine scrub all floors every 2 weeks. Sept. 3-16
-
Machine wash tile walls and baseboards, floor to ceiling every month. Sept. 16
-
Clean ceiling and wall air vents every month. Sept. 16
-
Clean ceiling once a year.
Main Kitchen
-
Cleaning of all the equipment in the main kitchen such as – stoves (inside, front, back, sides), steamers, slicers, grills, soup kettles, graters, buffalo choppers, ranges, slow cooker, deep fryers, flat top, potato rumbler, ect. Cleaning of all counters top, shelves, hooks for storage, work surfaces, ect.
-
Cleaning of all large metal items such as – mixing bowls, large bowls, metal cooking equipment, ect.
-
Cleaning of fridge doors and any soiled surfaces
-
Cleaning of hand wash sink in main kitchen
Garde-Manger
-
Cleaning of all the equipment in the GM such as – slicers, graters, buffalo choppers, mortar and pestal, band saw, ect.
-
Cleaning of all counters top, shelves, work surfaces, tables, ect.
-
Cleaning of all large metal items such as – mixing bowls, large bowls, metal cooking equipment, ect.
-
Cleaning of fridge doors and any soiled surfaces
-
Cleaning of hand wash sink in GM
Wilfrid's Kitchen
-
Cleaning of all the equipment in the Wilfrid’s such as – slicers, graters, stoves (inside, front, back, sides), steamers, deep fryers, grill, flat top, ranges, ect.
-
Cleaning of all counters top, shelves, work surfaces, heat lamps above the line including their cords, ect.
-
Cleaning of all large metal items such as – mixing bowls, large bowls, metal cooking equipment, ect.
-
Cleaning of fridge doors and any soiled surfaces
-
Clean the soup Bain Marie’s and fill them with water in order to be ready to use
-
Fill the buffet with ice at 3:30am ( ice cubes on the bottom, crushed on the top)
-
Drain and fill steam table
Periodic Service - Wilfrid's Kitchen
-
Machine scrub all floors every 2 weeks. Sept. 6-20
-
Machine wash tile walls and baseboards, floor to ceiling every month. Sept. 20
-
Clean ceiling and wall air vents every month. Sept. 20
-
Clean ceiling once a year.
Other Night Cleaning Responsibilities
-
Straining and refilling the deep fryer oil in both kitchens when required
-
Disposing of used kitchen oil in the oil collection drums in the tunnel
-
General cleaning of service elevators on the basement level. Specifically the elevator tracks
-
Deep cleaning equipment and work areas as required
-
Refill the ice in Wilfrid’s buffet with cubed ice on the bottom and crushed ice on top nightly. On Sunday nights the ice bins for the buffet are to be completely emptied and cleaned, then refilled each Sunday night.
-
Remove full compost bins and bring them to the tunnel for pick up. Replace these bins with the clean bin which are left ready to use in the tunnel each night.
-
Transport the bins for dirty rags down to laundry at the end of the night.
Staff cafeteria
-
Sweep, wash, and rinse tiled area, including under the counters and buffet line.
-
Vacuum carpeted lounge.
-
Spot wash walls.
-
Spray buff tile flooring 3 times per week
-
Spot clean all seating nightly
-
Maintaining fridges door and door handles to an acceptable level of cleanliness
-
Scrub and refinish tile floors monthly. Sept. 18
-
Strip and refinish floors 3 times per year. Sept. 21
-
Steam clean all seating quarterly. Oct
-
Dust wall to ceiling in all areas 3 times per year. Sept. 13
-
Clean ceiling vents monthly. Sept. 18
Kitchen Washrooms Men
-
Sweep and wash floors - vacuum where applicable.
-
Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
-
Dust and clean all partitions and other ledges.
-
Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
-
Remove waste paper and refuse.
-
Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
-
Ensure drain trap is filled with water.
-
Machine scrub floors once per month. Sept. 24
-
Wash/scrub tile walls once per month. Sept. 24
-
Clean ceiling vents monthly. Sept. 24
-
High dust walls floor to ceiling once per month. Sept. 24
Kitchen Washrooms Women
-
Sweep and wash floors - vacuum where applicable.
-
Clean and sanitize mirrors, shelves, bright work basins, urinals, toilet bowls and seats.
-
Dust and clean all partitions and other ledges.
-
Spot clean for fingerprints etc. on walls, light switches, partitions, etc.
-
Remove waste paper and refuse.
-
Clean paper towel, sanitary napkin disposal receptacles (replace sanitary bag) and wipe chrome fixtures.
-
Ensure drain trap is filled with water.
-
Machine scrub floors once per month. Sept. 24
-
Wash/scrub tile walls once per month. Sept. 24
-
Clean ceiling vents monthly. Sept. 24
-
High dust walls floor to ceiling once per month. Sept. 24
HEALTH CLUB
ENTRANCE AND FRONT DESK
-
Wash and rinse all flooring, excluding pool deck, using a germicidal cleanser
-
Wash and sanitize shower walls
-
Clean mirrors in exercise room
-
Wipe down exercise equipment
-
Polish brass doors and handrails
-
Pour water down drains
-
Lockers to be spot cleaned daily
-
Windows and doors to be cleaned daily
-
Tv to be dusted
-
Machine scrub floors once per month. Sept. Sept. 19
-
Machine scrub pool deck weekly. Sept. 5-12-19-26
-
Strip and refinish floors every 4 months. Oct.
-
Wash tile walls weekly. Sept. 5-12-19-26
-
Clean ceiling vents monthly. Sept. 26
-
Lockers to be cleaned monthly. Sept. 12
PARKING GARAGE
TAXI RAMP
-
Taxi Ramp - Sweep twice weekly
-
Taxi Ramp - Pressure wash monthly
EXTERIOR
-
Pick up debris and ensure parameters adjacent to walls are well cleaned.
-
Pressure wash twice per week the sidewalk outside Main Lobby Entrance. Wednesday & Saturday.
-
Pressure wash drive-through area once per week. Sept. 6-13-20-27
-
Pressure wash Terrace once a week and sweep nightly. Sept. 7-14-21-28
-
Ensure astrays are emptied daily
-
Window doors should be cleaned daily
ACCOUNTING OFFICES
WEEKLY SERVICE - FRIDAY
-
Vacuum all carpet.
-
Empty waste receptacles.
-
Dust all horizontal surfaces.
-
Sweep and mop kitchen floor.
Periodic Services
-
Steam clean carpets and refinish kitchen floors semi-annually.
SALES & CATERING OFFICE
Nightly Duties
-
Vacuum carpets
-
Clean and refresh washroom
-
Dust horizontal surfaces
-
Empty garbage and recycling
-
Quarterly – Shampoo carpeted area
-
Quarterly – Hi/low cleaning (carpet edges, walls)
HUMAN RESOURCES OFFICE
Weekly Service (Monday, Wednesday & Friday)
-
Dust all surfaces
-
Refresh washroom
-
Vacuum Offices (Friday ONLY)
-
Mop back office area (Monday ONLY)
ADMINISTRATION OFFICE
NIGHTLY DUTIES
-
Vacuum carpets
-
Clean and refresh washroom
-
Dust horizontal surfaces
-
Empty garbage and recycling
-
Quarterly – Shampoo carpeted area
-
Quarterly – Hi/low cleaning (carpet edges, walls)
