Merchandising checklist

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Car Park

• Clean and tidy, no debris

  Yes

  No

  N/A

• All signage up to date & well presented

  Yes

  No

  N/A

• Saleable merchandise ticketed as per manual

  Yes

  No

  N/A

• All shopping trolleys collected routinely

  Yes

  No

  N/A

• Perimeter fencing is solid condition

  Yes

  No

  N/A

• Staff parking not to interfere with customer access

  Yes

  No

  N/A

• Disabled parking clear and marked

  Yes

  No

  N/A

Entrance and Checkouts

• No product is to be displayed on the checkout counter

  Yes

  No

  N/A

• Entrance merchandise to be seasonal & topical

  Yes

  No

  N/A

• Refunded & damaged stock returned to department

  Yes

  No

  N/A

• Surrounding displays tidy and ticketed

  Yes

  No

  N/A

• Checkout counter, equipment & floor clean & tidy

  Yes

  No

  N/A

• Merchandising displays are tidy & ticketed

  Yes

  No

  N/A

• Behind checkout floor area clean & tidy

  Yes

  No

  N/A

• All registers, EFT machines & printers operational

  Yes

  No

  N/A

• All security gates & deactivators operational

  Yes

  No

  N/A

Display Village

• Lawn & garden clean and tidy

  Yes

  No

  N/A

• Moving components work correctly (doors & gates)

  Yes

  No

  N/A

• Applicable signage in place

  Yes

  No

  N/A

• Damaged, rusted or faded components replaced

  Yes

  No

  N/A

• Sales tickets as per merchandising manual

  Yes

  No

  N/A

Hardware Department

• Gondola ends clean & well ticketed

  Yes

  No

  N/A

• Isles clean, ticketed, no peg board visible

  Yes

  No

  N/A

• Heavy building, clean, ticketed & stocked

  Yes

  No

  N/A

• Access available for wheel chairs

  Yes

  No

  N/A

• All security gates (sensormatics) operational

  Yes

  No

  N/A

Quotes Area

• Benches free from clutter

  Yes

  No

  N/A

• Catalogues and brochures neatly organised

  Yes

  No

  N/A

• Quote pads, specification sheets etc filed & stocked

  Yes

  No

  N/A

• Quotes counter computer equipment clean & tidy

  Yes

  No

  N/A

Public Facilities

• Daily cleaning program in place

  Yes

  No

  N/A

• All toilets & hand basins operational

  Yes

  No

  N/A

• All consumables restocked

  Yes

  No

  N/A

• Correct toilet identification signage in place

  Yes

  No

  N/A

Driveway

• Clean and tidy, safety hazards removed

  Yes

  No

  N/A

• All stock located in secure areas

  Yes

  No

  N/A

• Rubbish bins in appropriate area

  Yes

  No

  N/A

• Saw benches clean & free from filings & saw dust

  Yes

  No

  N/A

• Laneways clearly painted & identified

  Yes

  No

  N/A

Garden Annex (if applicable)

• Entrance to reflect special buys & colour

  Yes

  No

  N/A

• Colour blocking & variety blocking used throughout

  Yes

  No

  N/A

• Daily sweep, irrigation programmed to ensure safety

  Yes

  No

  N/A

• Correct ticketing as per merchandising manual

  Yes

  No

  N/A

• Tall plants used in perimeter for effect

  Yes

  No

  N/A

• Damaged & dead plants processed & removed

  Yes

  No

  N/A

Goods Receiving

• Quarantine area for non-checked items

  Yes

  No

  N/A

• Repairs, credits processed

  Yes

  No

  N/A

• Area clean & tidy. Free from rubbish & hazards

  Yes

  No

  N/A

• Customer orders area identified. Clean & tidy

  Yes

  No

  N/A

Obsolete & Slow Moving Stock

• Wobbler program evident in isles

  Yes

  No

  N/A

• Clearance tables set up, well ticketed & merchandised

  Yes

  No

  N/A

• SLM stock percentage known at store level

  Yes

  No

  N/A

Staff Room & Office

• Clean & tidy

  Yes

  No

  N/A

• Benches/desks clean from clutter

  Yes

  No

  N/A

• Chairs & tables in good condition

  Yes

  No

  N/A

• Lockers well maintained

  Yes

  No

  N/A

• Fridge clean & organised

  Yes

  No

  N/A

• Rubbish bins emptied daily

  Yes

  No

  N/A

Staff Toilets

• Daily cleaning program in place

  Yes

  No

  N/A

• All toilets & hand basins operational

  Yes

  No

  N/A

• All consumables restocked

  Yes

  No

  N/A

• Correct toilet identification signage in place

  Yes

  No

  N/A

• Drinking water available

  Yes

  No

  N/A

• Rate whole store general tidyness, 1-10.

• Additional Comments:

• Person responsible for any actions:

• Any actions to be completed by:

  Date

• Please sign:

  Sign