Information
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Document No.
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Work Order Number
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Customer Name
Metering Survey - Installation
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Work Type
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Survey Outcome
- internal Meter Fit
- Private Dig
- Public Dig
- Meter Exchange
- Screwin
- R & V
- Unmeterable Property
- Appointment cancelled
- Appointment Rebooked
- No Access
- Customer Refusal
- Other
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Work order number.
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Full Address Details
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Customer Contact Details
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General Comment box
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Can the property be Metered?
- Yes
- No
- N/A
- Appointment Cancelled on call ahead
- Appointment Cancelled on Door Step
- Customer Refusal
Access To Property
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Have you gained access?
- Yes
- No
- N/A
- Appointment Cancelled on call ahead
- Appointment Cancelled on Door Step
- Customer Refusal
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No access, Photo property front door - proof of attendance
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Have you phoned the customer
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No Access Comments
Umeterable Details
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Primary Reason for Unmeterable ( Internal).
- IU11- internal Pipework material / condition
- IU12 more than 1 meter required UMP
- IU13 More than 2 meters required (Opt)
- IU14 ISV not located
- IU15 no main ISV for property
- IU16 ISV boxed in
- IU17 ISV behind kitchen units / appliances
- IU18 ISV inaccessible
- IU19 Pipework tees off directly after ISV
- IU20 Shared ISV
- IU21 No room / Safe place at ISV location
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Secondary Reason for Unmeterable Internally
- IU11- internal Pipework material / condition
- IU12 more than 1 meter required UMP
- IU13 More than 2 meters required (Opt)
- IU14 ISV not located
- IU15 no main ISV for property
- IU16 ISV boxed in
- IU17 ISV behind kitchen units / appliances
- IU18 ISV inaccessible
- IU19 Pipework tees off directly after ISV
- IU20 Shared ISV
- IU21 No room / Safe place at ISV location
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Photo unmeterable reason / ISV
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Can the property be Metered Externally?
- Yes
- No
- New Appointment Required
- Pipe Trace Required
- Appointment cancelled
- Appointment Rebooked
- Customer will book new appointment
- Wet Vax required to clean out chamber
- Appointment will be Managed Locally
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Reason for Unmeterable (External).
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Unmeterable comments
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Communal usage.
- COMH - Hot water
- COML - Communal laundry
- Communal Kitchen
- COMT - Outside Taps
- Communal Toilet
- Guest Room
- Communal Shower
- Communal internal Tap
- Hairdresser
- None
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Photo communal facilities
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Number of Bedrooms.
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Number of Occupants.
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Sorry we cannot fit a meter brochure left with customer
Fit Type.
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Can you fit a meter today?
- Yes
- No
- New Appointment Required
- Pipe Trace Required
- Appointment cancelled
- Appointment Rebooked
- Customer will book new appointment
- Wet Vax required to clean out chamber
- Appointment will be Managed Locally
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Reason for New appointment
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Proposed Fit type.
- Internal
- External Public
- External Private
- Exchange
- Read & Verify
- Melco
- Screwin
- Trial Hole required Public
- Trial Hole required Private
- Hoover Required
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Take photo of Stop Tap/Pipework before work commences
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Take photo of Tesl being used
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Take photo of meter securing points
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Take photo of fitted meter.
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Meter location
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Photo Meter Barcode
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Install comments
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List all fittings used in installing the internal meter
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Supported Photos
R&V property 1
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Address Meter Serving
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R & V Meter serial number
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R & V meter reading
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Photo of R & V meter face
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Meter Location
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Photo meter location
R&V Property 2
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Address Meter Serving
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R & V Meter serial number
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R & V meter reading
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Photo of R & V meter face
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Meter Location
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Photo meter location
Exchange Meter
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Exchanged meter number
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Exchange meter end read
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Photo of Exchanged Meter Face
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Meter Location
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Photo meter location
Meter Removal details - Joint Supply ETC.
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Reason for meter removal
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Meter Serial Number
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Meter Reading
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Photo removed Meter Face
O/S/V Details.
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Public/Private
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Consent Form Obtained?
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Photo consent form
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O/S/V Depth?
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O/S/V Location
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Photo of O/S/V location
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Street view photo
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Surface Material Type
- DBM
- HRA
- Concrete
- Red slabs
- Grey slabs
- Buff slabs
- Unmade
- Verge
- Turf
- Topsoil
- Block paving
- Crazy Paving
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Traffic Management comments
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OSV Supported Comments
Customer & Surveyor Name and Signature
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Customer Name & Signature
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Surveyor Name & Signature
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Date and Time of Survey.
