Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
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NWTC
UNIT SUMMARY
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Manager on Duty:
Fire, Health & Safety Manual Handling, Licensing & Security
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Have all the previous months action points been actioned?<br>
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Are all the first aid boxes full ?
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Does the unit have a minimum of 4 first aiders?
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Are internal & external escape routes free from obstruction & do all fire doors open freely?<br>
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Are all fire extinguishers, alarm points, & emergency lights free from obstruction ?
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Are all the FOH fire extinguishers full in chrome including signage & is the service test in date?
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Is there a high visibility jacket near theare access fire panel ?
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Are access & egress area free from slips trip & falls?
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Are all public & staff well maintained & free from hazards?
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Are cleaning chemical available for use, labelled correctly, stored correctly & COSHH sheets to hand ?
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Is there PPE available for the bar & kitchen?<br>
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is the colour coded cleaning equipment being correctly in all departments?<br>
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Is the red licensing file available with copies of the most up to date premises license and a copy of the personel license holders ID?
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Are the ladders class 1 BS131 in safe working order and all staff and mgt signed off ?Does teh Gas interock system work with theI fire alarm?<br>
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Is there a rubber mat under neath the main fuse box?<br>
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Does the MOD know how to complete a fire alarm test?
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Does the MOD know how to test the emergency lighting?<br>
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Are all waste areas free from debris and do all bins contain the correct waste?
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Ask the MOD to list the brand values?
Training & Core Values
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Place a drinks order at the bar /Cocktail / Beer/ Beverage
- Yes
- No
- N/A
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Place a food order /Starters / Mains Desserts <br>Was the server Knowledgeable?<br>Did the server use an IPad?
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Has a taste been carried out today ?<br>any issues?
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Can the MOD list all Mgt non negotiables?<br>Can a member of staff list the non negotiables?<br>
Pest Control
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Are ALL traps for insects & rodents in restaurant area baited and hidden.
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are all the FOH & BOH areas free for any signs of infestation, e.g. mouse/rat droppings, signs of cockroach, signs of beetles ETC and highlight to the MOD and follow up directly to the GM <br>
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Are the unit proactive in making notes on location, walk round the internal/external of the building, identify any holes bigger than a standard pencil. Transfer this location list to Health Check Notes and inform the MOD AND GM, on next visit check hole have been filled correctly, <br> <br> <br>
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Check pest control log - have any points raised by last visit been actioned?
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Is the unit following the pest control walkround and completing daily reports, are there alpha tubs, blue latex gloves available?
Shield Compliance cetre
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Does the manager on duty know how to log onto the Shield Yourself Compliance Centre, including password?
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Can the MOD show you how to complete an accident report?
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Are any accidents outstanding on the compliance centre/waiting to be actioned?
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Have all actions from the latest Audit been actioned or pending?
Maintenance & General Attention Detail
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Have the cleaners been checked out following the cleaners checklist and all tasks completed to standard?
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Are flowers/plants/trees (inside/outside) free from dust and debris and in good condition?
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All light bulbs, light fittings and chandeliers fully working and clean & pointing the right direction?
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Are all windows clean inside and out?<br>Are all picture frames & mirrors & glass cabinets free from smears and dust free?
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Is the outside menu box clean, in good repair, lighting fully working with up to date menus?
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Is the plant room free from obstructions, clean and locked?
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Is the boiler room free from combustible materials and obstructions and is the door locked?
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Are all staff rooms clean and tidy (including iron and board stored safely when not in use)
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Are there any other noticeable maintenance issues that need to be dealt with? (Detail below)
Toilets
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Are the toilet cubicle partitions clean and well maintained?
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Do all cubicle doors lock?
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Do all cubicles have an appropriate coat hook?
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Does every cubicle have a secure, clean toilet roll holder?
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Does the alarm in the disabled toilet work?
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Is there toilet paper in every toilet roll holder with no back-up paper left unsecured?
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Are all the cubicle floors clean and dry
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Are all the toilets clean?<br>Are all the toilets fully functional?
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Are all the mirrors clean and smear free?
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Are the sanitary bins clean and odour free (ladies/disabled) (CHROME IN COLOUR?)
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Is the baby changing unit clean, fully working and safe
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Are all soap dispensers and hand dryers working, clean and polished where possible
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Did the toilets male, female & disabled smell nice
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Are the toilet seats in good condition and not loose
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Are toilet extracts clean and fully functional
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Are there any other noticeable points with regards to the toilet facilities? (Detail below)
Management diary
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Is the managers declaration and contact details completed and signed by all current managers?
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Has the manager on duty completed the daily checks for that day and is there any evidence of corrective action logs?
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Are the managers diary weekly tests complete and up to date?Fire alarm test complete including front page detail<br>Emergency lighting test complete<br>Locations of lighting test written at front of diary
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Has the visitors log been filled in?
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Has a 6 month fire drill been carried out?
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Have the monthly period end and 6 monthly checks been fully completed in the Managers Diary?
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Is there clear evidence that Management meeting are being carried out weekly
Staff Engagement Board
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Is the Health and Safety poster displayed back of house and complete?
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Is there a Manual Handling poster available and visible BOH?
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Is the Fire Evacuation procedure and location available and fully up to date with correct location?
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Is there an up to date Fire Marshal poster complete with relevant names on?
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Is the Hospitality Action Employee Assistance Program poster displayed on the notice board?
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Is there a Tribes poster on display
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Is there a up to date First Aid poster with relevant names on?
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Are there signs showing the location of First Aid boxes and equipment
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Are the current and following weeks rotas displayed and signed by the GM?
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Is the NWTC Thoughts poster visible on/near the staff notice board?
Outside Area
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No broken sections of drains?
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Are their any potential slips, trips, or falls
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Courtyard steps and flags clean with no green moss
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All furniture in good condition ?
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No loose flags on the terrace
Restaurant
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Are all waiter stations clean , tidy and in good condition, clutter free including behind, underneath and the sides?
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Does every stand have full, metal sanitiser bottles labelled on the base and correct coloured roll for FOH?
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Do waiter stations have watering cans set up with sufficient colouring pencils or crayons, colouring maps and kids cutlery.
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Are all the restaurant tills clean including behind and underneath with tidy wires?
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Do all servers have their zonal fob with them for shift?
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Are all restaurant printers & PDQS clean & operational?
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Does every stand have:Back-up PDQ rolls (out of sight)<br>Back-up Thermal (receipt) printer rolls (out of sight)<br>Back-up staples<br>Calculator<br>Stapler<br>Tip trays or Bill Books
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Are the correct number of iPads/Tablets charged, fully functional with appropriate covers where applicable?
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Does each ipad/tablet have it's own charger?
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Are all cutlery trays clean ?
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Is all cutlery to Par level
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Is there a clean baby food warming jug (Tomme Tippie) labelled "Caution - Hot Water"?
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Are all drinks trays clean and in good condition?
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Are sugar pots clean and set to concept spec?
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Are latte/teaspoons/espresso spoons clean, in good stock and well organised?
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Are there enough clean, black plastic spot sweeps in good condition (brush in good condition)
Host Stand
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Are there enough clean, black plastic spot sweeps in good condition (brush in good condition)
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Is there a "call back" sheet next to each telephone
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Are menus and menu wallets clean and in good condition (choose 5 random)
Furniture & Table Layout
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Are the back of the booths dust and debris free & booth seats fold clean
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Are any under booth storage areas clean and tidy?
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Are all restaurant and bar tables wobble and chewing gum free including bar stools
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Are all restaurant table tops and legs clean including bases?
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Are all tables correctly set to unit spec:
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Are all baskets clean and set ready to spec?
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Are back up consumables in good stock; blue roll, bev naps,napkins
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Are all ketchup bottles clean, date dotted and correct spec
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Are condiments stored either in the kitchen or date labeled FOH in a clean & hygenic condiment fridge?
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Are all ramekins clean and in good stock
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Are candle lanterns clean (Smugglers Cove)
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Are hi-chairs clean and undamaged with straps over the back
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Is expo clean, clutter free and correctly set? (including spike, hand sanitiser, re-cook slips, vinegar water & cloth and working clock)
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Are all champagne stands and buckets clean, polished and in good condition
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