Information

  • Document No.

  • Audit Title

  • Client / Site

  • Conducted on

  • Prepared by

  • Location
  • Personnel

  • NWTC

UNIT SUMMARY

  • Manager on Duty:

Fire, Health & Safety Manual Handling, Licensing & Security

  • Have all the previous months action points been actioned?<br>

  • Are all the first aid boxes full ?

  • Does the unit have a minimum of 4 first aiders?

  • Are internal & external escape routes free from obstruction & do all fire doors open freely?<br>

  • Are all fire extinguishers, alarm points, & emergency lights free from obstruction ?

  • Are all the FOH fire extinguishers full in chrome including signage & is the service test in date?

  • Is there a high visibility jacket near theare access fire panel ?

  • Are access & egress area free from slips trip & falls?

  • Are all public & staff well maintained & free from hazards?

  • Are cleaning chemical available for use, labelled correctly, stored correctly & COSHH sheets to hand ?

  • Is there PPE available for the bar & kitchen?<br>

  • is the colour coded cleaning equipment being correctly in all departments?<br>

  • Is the red licensing file available with copies of the most up to date premises license and a copy of the personel license holders ID?

  • Are the ladders class 1 BS131 in safe working order and all staff and mgt signed off ?Does teh Gas interock system work with theI fire alarm?<br>

  • Is there a rubber mat under neath the main fuse box?<br>

  • Does the MOD know how to complete a fire alarm test?

  • Does the MOD know how to test the emergency lighting?<br>

  • Are all waste areas free from debris and do all bins contain the correct waste?

  • Ask the MOD to list the brand values?

Training & Core Values

  • Place a drinks order at the bar /Cocktail / Beer/ Beverage

  • Place a food order /Starters / Mains Desserts <br>Was the server Knowledgeable?<br>Did the server use an IPad?

  • Has a taste been carried out today ?<br>any issues?

  • Can the MOD list all Mgt non negotiables?<br>Can a member of staff list the non negotiables?<br>

Pest Control

  • Are ALL traps for insects & rodents in restaurant area baited and hidden.

  • are all the FOH & BOH areas free for any signs of infestation, e.g. mouse/rat droppings, signs of cockroach, signs of beetles ETC and highlight to the MOD and follow up directly to the GM <br>

  • Are the unit proactive in making notes on location, walk round the internal/external of the building, identify any holes bigger than a standard pencil. Transfer this location list to Health Check Notes and inform the MOD AND GM, on next visit check hole have been filled correctly, <br> <br> <br>

  • Check pest control log - have any points raised by last visit been actioned?

  • Is the unit following the pest control walkround and completing daily reports, are there alpha tubs, blue latex gloves available?

Shield Compliance cetre

  • Does the manager on duty know how to log onto the Shield Yourself Compliance Centre, including password?

  • Can the MOD show you how to complete an accident report?

  • Are any accidents outstanding on the compliance centre/waiting to be actioned?

  • Have all actions from the latest Audit been actioned or pending?

Maintenance & General Attention Detail

  • Have the cleaners been checked out following the cleaners checklist and all tasks completed to standard?

  • Are flowers/plants/trees (inside/outside) free from dust and debris and in good condition?

  • All light bulbs, light fittings and chandeliers fully working and clean & pointing the right direction?

  • Are all windows clean inside and out?<br>Are all picture frames & mirrors & glass cabinets free from smears and dust free?

  • Is the outside menu box clean, in good repair, lighting fully working with up to date menus?

  • Is the plant room free from obstructions, clean and locked?

  • Is the boiler room free from combustible materials and obstructions and is the door locked?

  • Are all staff rooms clean and tidy (including iron and board stored safely when not in use)

  • Are there any other noticeable maintenance issues that need to be dealt with? (Detail below)

Toilets

  • Are the toilet cubicle partitions clean and well maintained?

  • Do all cubicle doors lock?

  • Do all cubicles have an appropriate coat hook?

  • Does every cubicle have a secure, clean toilet roll holder?

  • Does the alarm in the disabled toilet work?

  • Is there toilet paper in every toilet roll holder with no back-up paper left unsecured?

  • Are all the cubicle floors clean and dry

  • Are all the toilets clean?<br>Are all the toilets fully functional?

  • Are all the mirrors clean and smear free?

  • Are the sanitary bins clean and odour free (ladies/disabled) (CHROME IN COLOUR?)

  • Is the baby changing unit clean, fully working and safe

  • Are all soap dispensers and hand dryers working, clean and polished where possible

  • Did the toilets male, female & disabled smell nice

  • Are the toilet seats in good condition and not loose

  • Are toilet extracts clean and fully functional

  • Are there any other noticeable points with regards to the toilet facilities? (Detail below)

Management diary

  • Is the managers declaration and contact details completed and signed by all current managers?

  • Has the manager on duty completed the daily checks for that day and is there any evidence of corrective action logs?

  • Are the managers diary weekly tests complete and up to date?Fire alarm test complete including front page detail<br>Emergency lighting test complete<br>Locations of lighting test written at front of diary

  • Has the visitors log been filled in?

  • Has a 6 month fire drill been carried out?

  • Have the monthly period end and 6 monthly checks been fully completed in the Managers Diary?

  • Is there clear evidence that Management meeting are being carried out weekly

Staff Engagement Board

  • Is the Health and Safety poster displayed back of house and complete?

  • Is there a Manual Handling poster available and visible BOH?

  • Is the Fire Evacuation procedure and location available and fully up to date with correct location?

  • Is there an up to date Fire Marshal poster complete with relevant names on?

  • Is the Hospitality Action Employee Assistance Program poster displayed on the notice board?

  • Is there a Tribes poster on display

  • Is there a up to date First Aid poster with relevant names on?

  • Are there signs showing the location of First Aid boxes and equipment

  • Are the current and following weeks rotas displayed and signed by the GM?

  • Is the NWTC Thoughts poster visible on/near the staff notice board?

Outside Area

  • No broken sections of drains?

  • Are their any potential slips, trips, or falls

  • Courtyard steps and flags clean with no green moss

  • All furniture in good condition ?

  • No loose flags on the terrace

Restaurant

  • Are all waiter stations clean , tidy and in good condition, clutter free including behind, underneath and the sides?

  • Does every stand have full, metal sanitiser bottles labelled on the base and correct coloured roll for FOH?

  • Do waiter stations have watering cans set up with sufficient colouring pencils or crayons, colouring maps and kids cutlery.

  • Are all the restaurant tills clean including behind and underneath with tidy wires?

  • Do all servers have their zonal fob with them for shift?

  • Are all restaurant printers & PDQS clean & operational?

  • Does every stand have:Back-up PDQ rolls (out of sight)<br>Back-up Thermal (receipt) printer rolls (out of sight)<br>Back-up staples<br>Calculator<br>Stapler<br>Tip trays or Bill Books

  • Are the correct number of iPads/Tablets charged, fully functional with appropriate covers where applicable?

  • Does each ipad/tablet have it's own charger?

  • Are all cutlery trays clean ?

  • Is all cutlery to Par level

  • Is there a clean baby food warming jug (Tomme Tippie) labelled "Caution - Hot Water"?

  • Are all drinks trays clean and in good condition?

  • Are sugar pots clean and set to concept spec?

  • Are latte/teaspoons/espresso spoons clean, in good stock and well organised?

  • Are there enough clean, black plastic spot sweeps in good condition (brush in good condition)

Host Stand

  • Are there enough clean, black plastic spot sweeps in good condition (brush in good condition)

  • Is there a "call back" sheet next to each telephone

  • Are menus and menu wallets clean and in good condition (choose 5 random)

Furniture & Table Layout

  • Are the back of the booths dust and debris free & booth seats fold clean

  • Are any under booth storage areas clean and tidy?

  • Are all restaurant and bar tables wobble and chewing gum free including bar stools

  • Are all restaurant table tops and legs clean including bases?

  • Are all tables correctly set to unit spec:

  • Are all baskets clean and set ready to spec?

  • Are back up consumables in good stock; blue roll, bev naps,napkins

  • Are all ketchup bottles clean, date dotted and correct spec

  • Are condiments stored either in the kitchen or date labeled FOH in a clean & hygenic condiment fridge?

  • Are all ramekins clean and in good stock

  • Are candle lanterns clean (Smugglers Cove)

  • Are hi-chairs clean and undamaged with straps over the back

  • Is expo clean, clutter free and correctly set? (including spike, hand sanitiser, re-cook slips, vinegar water & cloth and working clock)

  • Are all champagne stands and buckets clean, polished and in good condition

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