Mixed Inspection

• Location and Location Number

• City and State

• Personnel

• Prepared by

• Conducted on

  Date

• Hello

Customer Area

• Are the floors swept and in good shape?

  Yes

  No

  N/A

• Is the sneeze guard glass clean?

  Yes

  No

  N/A

• Is the radio on with recent hits playing? If so is the content and the volume appropriate?

  Yes

  No

  N/A

• Are the dining room tables and chairs clean?

  Yes

  No

  N/A

• Is the front door glass and windows clean?

  Yes

  No

  N/A

• Are all garbage bins at 3/4 full or less?

  Yes

  No

  N/A

• Are all correct recycle containers present and being recycled properly?

  Yes

  No

  N/A

• Is the digital sign playing up to date and correct items?

  Yes

  No

  N/A

• Are the open signs on and in good repair?

  Yes

  No

  N/A

• Are all interior and exterior Mixed signage present and in good shape?

  Yes

  No

  N/A

• Is the chip rack clean and full? Are the chips rotated?

  Yes

  No

  N/A

• Is the bottled drink fridge clean and stocked? Are all items available and present? Is everything rotated?

  Yes

  No

  N/A

• Are the ceiling fans on and clean?

  Yes

  No

  N/A

• Is the HVAC interior temperature comfortable and around 70-74 degrees?

  Yes

  No

  N/A

• Are the windows and window sills cleaned?

  Yes

  No

  N/A

• Is the street appeal and outside patio clean and in good shape?

  Yes

  No

  N/A

• Are all the lights working? Are the light covers clean?

  Yes

  No

  N/A

• Are the walls, trim, paint and decor in good shape?

  Yes

  No

  N/A

• Does the "Nutritional Information" area have all correct and up to date allergy and nutritional information present?

  Yes

  No

  N/A

• Are all the correct fountain drinks, teas, and coffees available along with all necessary condiments for each?

  Yes

  No

  N/A

• Is there at least one baby changing table available in one or more of the bathrooms?

  Yes

  No

  N/A

• Are all storage, bathroom, and kitchen doors closed and out of the customers view?

  Yes

  No

  N/A

• Customer Area - Action Steps (Reference) -

Serving and Line Area

• Is all food below the line dated, FIFO, and stocked appropriately?

  Yes

  No

  N/A

• Is the chilled stainless steel bowl cooler present, labeled, and in good order?

  Yes

  No

  N/A

• Is the grill, oven, and proofer cleaned and well maintained?

  Yes

  No

  N/A

• Is the microwave/s cleaned inside and out? Underneath cleaned?

  Yes

  No

  N/A

• Is the soup hot well clean and with sufficient amount of water?

  Yes

  No

  N/A

• Are the dressing bottles and holders clean and the labels in good condition?

  Yes

  No

  N/A

• Is the Mix Station clean and in good shape?

  Yes

  No

  N/A

• Are the cutting boards in good condition?

  Yes

  No

  N/A

• Are the salt and pepper shakers and holder cleaned?

  Yes

  No

  N/A

• Are all appropriate eco friendly items being used and up to standards?

  Yes

  No

  N/A

• Is the register and printer area clean and organized?

  Yes

  No

  N/A

• Are all loyalty and gift cards present for customers?

  Yes

  No

  N/A

• Is the hand sink/s clean? Paper towel and soap stocked?

  Yes

  No

  N/A

• Is the triple sink clean and hooked up properly with 3 sink cleaning solution?

  Yes

  No

  N/A

• Are all proper distributor products being used and all products in the kitchen up to standards?

  Yes

  No

  N/A

• Are all cambros and lids in good repair?

  Yes

  No

  N/A

• Are all veggie slicers and dicers clean and properly stored?

  Yes

  No

  N/A

• Is the prep tables and shelves cleaned and organized?

  Yes

  No

  N/A

• Are all scales cleaned and properly stored?

  Yes

  No

  N/A

• Are all fridges and freezers clean and in good shape?

  Yes

  No

  N/A

• Are all temperatures acceptable for all refrigerators and freezers?

  Yes

  No

  N/A

• Are the dry stock shelves clean and organized?

  Yes

  No

  N/A

• Are all vents clean and in good repair?

  Yes

  No

  N/A

• Are the floors clean including under equipment?

  Yes

  No

  N/A

• Are the menu boards clean? Are the menu board lights working? All menu boards present?

  Yes

  No

  N/A

• Are all cleaning supplies properly stored?

  Yes

  No

  N/A

• Is the mop bucket and mop sink area clean? Is the mop hung up?

  Yes

  No

  N/A

• Problems with pests visible?

  Yes

  No

  N/A

• Is all food off the floor?

  Safe

  At Risk

  N/A

• Service and Line Area - Action Steps (Reference) -

Drive-Thru (If applicable)

• Is the drive thru properly staffed?

  Yes

  No

  N/A

• Are the employees taking the orders on the correct register?

  Yes

  No

  N/A

• Is the drive thru window clean?

  Yes

  No

  N/A

• Is the drive thru menu board in good condition and properly displaying all advertising material?

  Yes

  No

  N/A

• What is the Drive Thru sales goal?

• Record drive thru or counter times:

• Drive Thru - Action Steps (Reference) -

Safety and Security

• Are all fire extinguishers in date and properly stored?

  Yes

  No

  N/A

• Are security cameras in use at this property?

  Yes

  No

  N/A

• Are all storage rooms, kitchen, and bathroom doors closed from customers view?

  Yes

  No

  N/A

• Is the safe kept closed?

  Yes

  No

  N/A

• Are employees following all safety procedures?

  Yes

  No

  N/A

• Are ladders used and properly stored?

  Yes

  No

  N/A

• Are wet floor signs used and in good repair?

  Yes

  No

  N/A

• Are all council licenses posted?

  Yes

  No

  N/A

• Are the MSDS sheets posted with all cleaning products being labeled as well?

  Yes

  No

  N/A

• Is the first aid kit full and available for employees?

  Yes

  No

  N/A

• Safety and Security - Action Steps (Reference) -

Food Prep and Food Safety

• Are all items on the line in the appropriate place and follow the correct flow?

  Yes

  No

  N/A

• Are employees following properly hand washing techniques? Proper glove usage?

  Safe

  At Risk

  N/A

• Are all products properly dated? FIFO method used?

  Safe

  At Risk

  N/A

• Are all items offered for sale?

  Yes

  No

  N/A

• Are all products fresh and appealing?

  Yes

  No

  N/A

• Is proper food waste tracking occurring and being tracked?

  Yes

  No

  N/A

• Are breadsticks being prepared correctly and fresh?

  Yes

  No

  N/A

• Are formulas being followed? Any over portioning or excessive waste?

  Yes

  No

  N/A

• Are all mixed made dressings made correctly?

  Yes

  No

  N/A

• Is the temp log filled out? Is the action plan being used when needed?

  Safe

  At Risk

  N/A

• Is the sanitizer bucket filled with clean towels and water?

  Yes

  No

  N/A

• Food Prep and Food Safety - Action Steps (Reference) -

Customer Service and Employee Performance

• Are all employees in proper Mixed uniform including shirts, aprons, shoes, pant?

  Yes

  No

  N/A

• Are all employees wearing name tag and approved Mixed visor or cap?

  Yes

  No

  N/A

• Are all earrings and piercings proper?

  Yes

  No

  N/A

• Are all employees following proper grooming and facial hair policies?

  Yes

  No

  N/A

• Are all customers greeted within 3 secs?

  Yes

  No

  N/A

• Are employees up selling to every customer?

  Yes

  No

  N/A

• Are employees promoting the Mixed Rewards program while or after ringing up customers orders?

  Yes

  No

  N/A

• Is staffing levels and bench strength acceptable?

  Yes

  No

  N/A

• Are all employees friendly and demonstrating good customer service?

  Yes

  No

  N/A

• Are employee meals and drinks stored properly?

  Yes

  No

  N/A

• Were the employees focused on the guests? Everyone working together as a team?

  Yes

  No

  N/A

• Are table visits being done?

  Yes

  No

  N/A

• Is the staff utilizing correct stations on the line during peak and off peak times? Speed of service appropriate? Bottlenecks observed?

  Yes

  No

  N/A

• All customer comments are responded to within 3 business days of first contact from them?

  Yes

  No

  N/A

• Customer Service and Employee Performance - Action Items (Reference) -

Promotions

• Are all promotional materials and signage in place?

  Yes

  No

  N/A

• Toppings and dressings checklist in place and in correct spot?

  Yes

  No

  N/A

• Are both papered regular menus and catering menus available for customers to take?

  Yes

  No

  N/A

• Are there other businesses promotion items or hand written items in store that shouldn't be?

  Yes

  No

  N/A

• Are Mixed "Green Bags" available for sale and in the correct area?

  Yes

  No

  N/A

• Promotions - Action Items (Reference) -

Operations and Procedures

• Was there a pre shift meeting done today? Does everyone know the sales goal and what they are up selling for the day?

  Yes

  No

  N/A

• Are all necessary checklists being followed, including prep lists?

  Yes

  No

  N/A

• All menu pricing is correct and up to date with appropriate standards?

  Yes

  No

  N/A

• Are all necessary materials properly displayed on the communication board?

  Yes

  No

  N/A

• Complete and accurate sales and costs data is successfully being electronically submitted every week through an approved method?

  Yes

  No

  N/A

• Restaurant is accepting credit cards (MasterCard, Visa, and Discover at a minimum) through an approved integrated solution with the point of sale?

  Yes

  No

  N/A

• Restaurant is using most recent up to date point of sale and has all necessary updates for hardware and software?

  Yes

  No

  N/A

• Hours of operation are posted on or near the front entrance with an approved set of business hours posted?

  Yes

  No

  N/A

• Operations and Procedures - Action Items (Reference) -

Profits and Goals

• Current 4 Week averages: Sales - COGS - Labor - Average Ticket - Customer Count - Sales Last Year -

• Profits and Goals - Action Items (Reference) -

One On One Manager Discussion

• What are some helpful Mixed managers hints and items they could be working on?

• What has changed with Mixed since the last visit?

• What are the external facts effecting the store (good/bad)?

• My top 3 mixellents:

• Managers top 3 mixcellents:

• My top 3 concerns:

• Managers top 3 concerns:

• What do the Managers and team members need to be complimented on or recognized for?

• What did we see today and what does it mean?

• What can they improve on and how do we do it before the next visit?

• What does the manager need from me?

• Policy Changes:

• Upcoming Dates:

• Summary of Contact Information: Name - Email - Phone -

Score and Sign off

• Add signature

  Sign

• Scoring System
  - 90% or better to Pass : 89% or less Fail
  - if inspection fails you'll have 31 days to correct and Pass new inspection
  - Possible penalty and $500 fee if 2 inspections in a row fail

• Manager Name

• Sign

  Sign

• Score