NEPTS Competences

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

A1.a Check and replace equipment and consumables

• 1. Vehicle equipment and consumables are present as per inventory/checklist?

  Yes

  No

  N/A

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• 2. All equipment is tested for serviceability and faults reported?

  Yes

  No

  N/A

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• 3. All consumables are within date if appropriate?

  Yes

  No

  N/A

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• 4. All equipment is stowed securely?

  Yes

  No

  N/A

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• 5. Deficiencies are rectified and/or reported?

  Yes

  No

  N/A

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A1.b Ensure vehicle and equipment are in a clean and hygienic condition.

• 1. Surfaces are visibly free from dirt, dust and debris?

  Yes

  No

  N/A

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• 2. Vehicle and equipment are cleaned regularly and when appropriate?

  Yes

  No

  N/A

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• 3. Vehicle and equipment disinfected/decontaminated using appropriate agents, when required?

  Yes

  No

  N/A

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• 4. Used consumables/equipment are disposed of in accordance with required procedures?

  Yes

  No

  N/A

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• 5. Disposal procedures are followed for soiled linen?

  Yes

  No

  N/A

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• 6. Protective clothing is worn appropriate to cleaning/decontamination of vehicle/equipment?

  Yes

  No

  N/A

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Unit: B1 Manage emergency situations

B1.a Ensure and maintain overall safety of the situation.

• 1. The situation is assessed to determine existing or potential dangers?

  Yes

  No

  N/A

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• 2. Vehicle warning devices are activated to protect the vicinity of the incident?

  Yes

  No

  N/A

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• 3. The risks to bystanders are minimised by personal actions or instructions?

  Yes

  No

  N/A

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• 4. Potentially hazardous items, individuals or environments are identified and the hazard minimised where possible?

  Yes

  No

  N/A

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• 5. The situation is continually monitored?

  Yes

  No

  N/A

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• 6. The patient is removed or protected from hazards or further injuries where possible?

  Yes

  No

  N/A

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• 7. Agreed procedures for the protection of staff/others are adhered to?

  Yes

  No

  N/A

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B1.b Determine Emergency resource requirements.

• 1. Priorities for action are established?

  Yes

  No

  N/A

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• 2. The need for extra staff/equipment is assessed and they are requested if necessary?

  Yes

  No

  N/A

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B1.c Inform others of Emergency requirements.

• 1. The circumstances of the incident are reported to control in a clear, logical and concise manner?

  Yes

  No

  N/A

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• 2. Specialist assistance is sought if required?

  Yes

  No

  N/A

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• 3. Liaison is established with the senior personnel of other organisations in attendance at the incident?

  Yes

  No

  N/A

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B1.d Determine treatment priorities of patients.

• 1. Patient’s medical conditions or injuries are diagnosed where possible?

  Yes

  No

  N/A

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• 2. The sequence of treatment determined is appropriate to the patient’s condition and circumstances?

  Yes

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  N/A

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• 3. Triage procedures are implemented as appropriate?

  Yes

  No

  N/A

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B1.e Establish care requirements of the situation.

• 1. Existing care expertise is identified within the team and additional/required skills identified?

  Yes

  No

  N/A

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• 2. Patient care requirements are established and prioritised via a primary survey?

  Yes

  No

  N/A

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B1.f Advise and inform helpers of assistance required.

• 1. Clarification/confirmation on the required or actual movement of the patient is given throughout the process?

  Yes

  No

  N/A

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• 2. Instructions on the nature of the assistance are given in a clear, calm and informative manner?

  Yes

  No

  N/A

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B3.a Communicate with patients and others

• 1. Communications with the patient and others are made in a reassuring and considerate manner?

  Yes

  No

  N/A

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• 2. The condition of the patient and the intended course of action are explained in a manner which minimises the possibility of causing distress?

  Yes

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  N/A

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• 3. Communication is clear and concise and at a pace and level appropriate to their understanding?

  Yes

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  N/A

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• 4. The nature, degree and permanency of any communication difficulty are considered?

  Yes

  No

  N/A

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• 5. Requests from the patients and others for information are dealt with in a supportive manner?

  Yes

  No

  N/A

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• 6. Information deemed detrimental to the well being of the patient is withheld from the patient and others?

  Yes

  No

  N/A

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B3.b Contribute to the social welfare of patients and others.

• 1. The patient’s dignity and modesty are preserved?

  Yes

  No

  N/A

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• 2. The social needs of the patient are met as appropriate and whenever possible?

  Yes

  No

  N/A

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• 3. Security of the patient’s possessions and valuables is ensured?

  Yes

  No

  N/A

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• 4. Patient confidentiality is established and maintained?

  Yes

  No

  N/A

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C5.f Manage patients with mental illnesses

• 1. When dealing with the patient, you aim to be honest, courteous, respectful and mindful of relatives?

  Yes

  No

  N/A

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• 2. When admitting a patient, the appropriate authorisation is present?

  Yes

  No

  N/A

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• 3. The appropriate resources have been contacted/are present?

  Yes

  No

  N/A

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• 4. When ‘sectioning’ a patient, the appropriate documentation is complete?

  Yes

  No

  N/A

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• 5. The relevant section applied to the patient?

  Yes

  No

  N/A

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• 6. Patients are never forcibly restrained/removed from home address by Ambulance staff?

  Yes

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  N/A

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• 7. The AMPH/MH Nurse is transported for continuity/patient care?

  Yes

  No

  N/A

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C8.a Lift/handle patients under a range of conditions

• 1. The patient is positioned for lifting according to their condition?

  Yes

  No

  N/A

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• 2. Patients are assisted where appropriate in moving with regards to any disability or handicap?

  Yes

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• 3. Patients are immobilised and secured correctly into equipment appropriate to medical and environmental conditions?

  Yes

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  N/A

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• 4. The kinetics of lifting and safety procedures are employed?

  Yes

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• 5. The patient is informed of the lifting procedure and intended actions?

  Yes

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  N/A

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• 6. The assistance of colleagues is obtained when necessary?

  Yes

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  N/A

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C8.b Transfer patients to and from a vehicle

• 1. The most appropriate method of patient transfer in relation to medical and physical need is selected?

  Yes

  No

  N/A

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• 2. Available resources are identified, organised and utilised to assist with transfer as necessary?

  Yes

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• 3. Access/egress routes are planned and obstacles are removed or avoided?

  Yes

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  N/A

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• 4. Treatment regimes/arrangements are continued/preserved as necessary during transfer?

  Yes

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  N/A

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C8.d Transfer/accept responsibility for patients

• 1. Verbal information is given concisely and accurately?

  Yes

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  N/A

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• 2. Confidential information is dealt with discreetly?

  Yes

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  N/A

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• 3. All documentation and personal belongings are transferred to authorised personnel?

  Yes

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  N/A

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• 4. Information and patient are not separated?

  Yes

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  N/A

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• 5. Clarification is sought regarding any special conditions which relate to the patient or the circumstances of transfer?

  Yes

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  N/A

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