Information
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Document No.
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Full Site Name
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Prepared by
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Conducted on
SECTION 1: Building Information
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NOTES related to the template for future discussion
1. Style of questions
2. Grouping of questions to simplify the question or
3. Separation of question to elicit detailed response
4. How much detail is too much? Too little?
Site information
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Site name
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Site code
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Address
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Document all floor numbers which this company occupies. (This usually matches the locations of the Telecomm rooms)
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Site contacts for this audit
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Retail branch on site in this building?
NER information
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NER floor
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NER dimensions (remove and pull from drawing?)
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Total entrances
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Ceiling type
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Floor type
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Raised floor height
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NER phone number. (xxx-xxx-xxxx)
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Take photos of the NER in a 360 fashion.
SECTION 2: Audit
ENTRANCE SECURITY
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All entrances secured with functioning electronic card/badge reader
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All entrances equipped with working automatic door closer
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All doors close and lock properly
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Doors do not contain windows
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Doors are secured with store room style lock (door cannot be left unlocked)
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Doors have no other lock types installed that could bypass the reader (I.e. cipher lock, digital lock)
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Visitor log in use (la Miranda, St. Louis ops, Cincinnati lunken ops, Renton data center, Milwaukee tower) for PCI compliance
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Take photos of entrances and lock mechanism
PERIMETER SECURITY
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All walls extend deck to deck (check above false ceiling)
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No windows in NER perimeter walls. Check behind blinds.
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NER does not share space with janitorial, break-room, copy, print, or other non NER functions
PHYSICAL CONDITION
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Ceiling is free of water stains and evidence of water damage. <br>Overall condition is good with no missing or broken tiles
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Flooring is clean. No water damage.
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Flooring is free of safety issues (open tiles, trip hazards, etc)
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No damaged walls, missing floor tiles, etc
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No burned out lighting/bulbs
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Illuminated exit signs, if present, are illuminated.
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No combustibles, cleaning solution, hazardous material, cardboard, pallets. Remove all offending items,
ENVIRONMENTAL
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Type of cooling
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Total visible number of units providing cooling
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Thermostat locations - add to drawing
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Cooling units are operating properly with no alarms or error codes at the panels
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Room temperature is between 64F and 77F degrees
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Temperature Fahrenheit
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Room humidity is between 15% and 77% relative humidity
FIRE EXTINGUISHERS
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Audit EACH fire extinguisher by adding elements.
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1. Fire extinguisher is Halotron clean agent or FE36 clean guard?<br>2. Tag is not expired<br>3. Mounted inside NER? <br>4. Mounted within 15 feet of entrance<br>5. Take photo of tag AND EXTINGUISHER
SPRINKLER AND SUPPRESSION SYSTEMS
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Sprinkler system present in the NER (check for sprinkler heads or covers). Look above ceiling tile if necessary
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Fire suppression system present in the NER
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Fire suppression system and tank service tags are not expired
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Photos taken of sprinkler evidence, suppression system and panels, and service tags?
Sprinkler and suppression survey
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Sprinkler system type
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Fire suppression system type
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Smoke detectors visible in NER? Take photos.
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Fire suppression panel location (also add to drawing)
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Fire suppression panel/system manufacturer
BACKUP POWER
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All UPSs in the ner are active with no battery failures or alarm conditions (what if ups is in different room or central? Hard to answer. Smart field for types?)
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Servers Are connected to UPS or circuit fed from ups
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Routers, switches, and network equipment are connected to UPS or circuit fed from ups
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Phone system and related equipment are connected to UPS
Disks and media removal
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No inactive tapes, hard drives, CDs, diskettes, or similar media?
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No unused servers, UPSs, batteries, network, or voice equipment to remove (inventory required!)<br>
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Inventory all media and unused equipment in MESS form. Note where items are stored or located.
Section 3: SURVEY QUESTIONS
Cabling and equipment (next section will ask for detail about each NER rack and cabinet)
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Total cabinets
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Total racks
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Number of empty cabinets
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Number of empty racks
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Types of cabling used for devices in the room. Document concerns.
- cat5
- cat5e
- cat6
- krone
- other
- level 7
- cat3
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All equipment properly installed and mounted in racks or cabinets?
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Horizontal cable management installed and in use
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Vertical cable management installed and in use
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No abandoned cabling or patch panels in racks or cabinets
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Cables, server rails, Kvm, and other cabling and equipment have been removed from racks, cabinets, and wall fields with decommissions.
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No abandoned or cut cabling related to phone system or wall field
Rack and cabinet power
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No daisy chained power strips
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No household power strips
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2-corded devices are plugged into two separate power strips
Labeling requirements
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Servers labeled with DNS and IP
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Routers, switches, voice equipment, and other network equipment labeled with DNS and IP address
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Network attached UPS are labeled with DNS and IP address
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Racks and cabinets labeled on front side (and rear where accessible and visible)
Rack and cabinet stability
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Racks are bolted to the floor or subfloor
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Ladder rack is installed properly and attached to rack/cabinets as appropriate. Document deviations
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Cabinets are installed properly to inhibit movement.
Grounding and bonding
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A minimum 4x6" copper grounding bussbar is mounted in the room, using standoff
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Cabinets are grounded to bussbar
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Racks at grounded to bussbar
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Ladder rack and cable trays are grounded to bussbar
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Each rack and cabinet is home run to the bussbar
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All connections use 2 compression lugs
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All grounding connections use 6AWG diameter green jacketed wire, or thicker
UPS and power
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Types of ups in the room
- APC rack mount
- APC floor mount
- other floor mounte
- room size ups
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Standalone APC UPSs are network attached
Generator (does this really have value when we can't answer half the time)
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Total number of generators on site?
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Describe location of generator
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Photo of generator
Seismic (earthquake) requirements
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Is this site in a seismic zone? (Ca, wa, St. Louis area, and other similar )
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Racks are bolted to subfloor (seismic site)
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Cabinets are bolted to subfloor (seismic site)
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Servers are mounted, bolted, or strapped to prevent movement (seismic site)
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Other equipment is mounted, bolted, or strapped to prevent movement (seismic site)
Tasks
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Inventory complete?
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Drawing updated to show current equipment and layout, complete with necessary dimensions?
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Recommendations and details documented in each failed item?
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Worked with site contact to remove combustibles, boxes and other failed items that do not belong in the NER.
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Server cabling is routes properly using swing arm(rack mount) or Velcro (tower style)
Rack and cabinet
RACKS AND CABINETS
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Total cabinets
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Total racks
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Document the empty cabinets. Use the cabinet label.
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Document the empty racks. Use the rak label.
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Should we take the first 3 sections from survey and consolidate and simplify into this area. Then the survey can be done after you look through things. Tie into dans comment about inventory timing. Consider entry of the issues as well. How do we ask about the voice frames? Wall fields?
Document each RACK OR CABINET by adding an element.
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Rack or cabinet number
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All network and server devices are labeled with IP and DNS
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Servers and network equipment are securely mounted and installed to standard.
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Cables are managed and routed to standard.
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All cabling, KVM, rail kits, shelving, and other unuse items have been removed from the rack or cabinet.
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Any items to address in this rack/cabinet? Document below.
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Take photos from front and back. Fully capture layout and issues.
Telecomm rooms
TELECOMM ROOMS
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Location
TR #
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Floor this room is located
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Describe where on the floor the room may be found
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Secured by:
- key
- card reader
- cipher lock
- not secured
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Copper cable type
- cat5
- cat5e
- cat6
- krone
- other
- level 7
- cat3
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Fiber type
- .50 micron (aqua)
- 62.5 micron (orange)
- no fiber
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Physical condition<br>
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Room clean?<br>
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Lighting is adequate with no burned out bulbs?
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Temperature is below 80F degrees
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Cabling is properly installed using cable management and best practices
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All in-use equipment is labeled with DNS and IP address
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Grounding bussbar present
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Racks grounded?
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No disks, tapes, hard drives, or other media. If found, inventory and take pictures for removal
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No boxes, unused devices, paperwork, or other unacceptable items as documented by ner1030 and the acceptable practices standard
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Document any concerns
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Photos of room and any issues that are not captured above
Dedicated ups room
DEDICATED UPS ROOM
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Dedicated ups room on site?
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What do we ask here? Condition? What about NER with central ups?
SIGNATURE
SIGNATURE
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I complete all questions
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I took pictures of all identified issues
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I Worked with site contact to remove combustibles, boxes and other failed items that do not belong in the NER.
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Sign name to signify completion of audit
