Title Page
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NJS Job Ref:
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Document No.
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Conducted on
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Prepared by
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Location
Quality Management Survey
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NJS Group constantly strive to improve our quality of service to our customers. As part of that process we ask our customers to partake in a short survey. We value your feedback which is invaluable to us good or bad.
Project Manager and Supervisor Performance.
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How has the communication been throughout the construction process?
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Did you find our office staff helpful, polite and efficient?
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Did you find the Contracts Managers and/or Supervisors helpful, polite and efficient?
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Did you find the NJS staff on site helpful, polite and efficient?
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Did the overall quality of the service meet your expectations?
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Specific Trades Performance
- Bricklayer
- Roofing
- Scaffolder
- Safe Decking
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How would you rate our tradesmen punctuality, cleanliness and professionalism?
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What trade did not meet your expectations?
- Bricklayer
- Roofing
- Scaffolder
- Safe Decking
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What was the specific issue with this trade?
Sensus Building Group review
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How would you rate your overall experience operating with NJS?.
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How likely are you to recommended any of the NJS Group of company's to other contractors/project managers or surveyors?.
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If not at all what are the reasons.
- Bricklayer
- Roofing
- Scaffolder
- Safe Decking
Signatures
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Customer to sign
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Sensus employee completing the survey.
