OE Snap Shot Checklist

Are the appropriate lights and signs illuminated?

Is the exterior free of trash, cigarettes, and gum?

Is the trash enclosure neat with the doors closed and aligned?

Is the back door area clean and maintained?

Are the exterior trash cans clean and maintained?

Are the tables clean and set with fresh flowers?

Are the high chairs clean and set?

Are the floors clean?

Is the glass clean on the windows and doors?

Are the restrooms clean and set with supplies and flowers?

Are the condiment stands neat and clean?

Does the DT order taker sound bright, enthusiastic and engaged?

Is the DT cashier bright, enthusiastic and personally engaged?

Are guests greeted upon entering the counter area?

Bright smiles

Eye contact

Enthusiastic Speech

Personal Engagement

Is it evident that guests are being engaged at the table? Trays removed and beverages refreshed

Is the appearance of the cashiers and service personnel excellent?

CFA sandwiches (Or biscuits)

Spicy sandwiches. (Or biscuits)

Nuggets. (Or Minis)

Waffle fries. (Or hash browns)

Are all products produced in the quantities on the batch chart?

Is the product timer being used on all chicken products?

Are products breaded correctly?

Are the products in the Dukes cabinet fresh?

Is the DT service under 2:15 for the shift?