Information
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Conducted on
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Location
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Tenancy start date
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Stater tenancy to be followed by
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What type of review is this
Late visit If the tenancy review has not been completed within 5 days of the due date, please give reasons
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Reasons
- Tenant missed appt
- Appt was not set in time
- Tenant agreed a later date
- Tenant would not agree appt.
- HO unable to attend
- Other
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If Other, please give reason
Tenant details
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Name
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Date of birth
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Type in address or use GPS
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Contact details (tel, mobile)
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Email address
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Next of kin details
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Relationship to tenant
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Contact details
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If the tenant is not present or living in the property give an explanation below and discuss with the occupant
Household details
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Persons living in the property
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Select date
Support - discuss and record any extra support required by the tenant or any member of their household. Record the name of the resident and detail their support requirements.
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Support requirements
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Name
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Support required
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Support agency
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Alerts required
- UH alert
- Record of support form
- Assist tenant to obtain support
Utilities
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Confirm the tenant has registered or understands they need to register with the utility companies.
Rent and income. Discuss and record any problems the tenant is having with regard to paying their rent or any benefits.
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Household income (annual and weekly)
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Any rent arrears?
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Has the tenant considered paying by direct debit?
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Does the tenant require a rent payment card?
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Has a benefits application form been supplied to the tenant?
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Is a benefits assessment pending?
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Forward and information to the relevant Income Officer
Occupational status Record all tenants and occupants of working age (16+ years)
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Occupants
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Name
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Choose on of the following
- Unemployed
- Training
- Full time work
- Education
- Part time work
- Parenting
- Long term sick
- Carer
Discuss and record any barriers to employment or training within the household
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Select any that might be an issue
- CV creation
- Interview skills
- Email address and internet
- Access to training opportunities
- Access to job opportunities
- Access to careers software
- Dyslexia screening
- Health problems or disability
- Parenting responsibilities
- Long term unemployed
- Low confidence
- Limited or no qualifications
- Limited or no skills
- Language barrier
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List name and contact number of any household member requiring any of the above support. Please pass this information on to the Employment and Partnerships team.
Person
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Add name and a contact number
Resident involvement Discuss resident involvement opportunities with the tenant and record any requests for information
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Information required
Outstanding repairs Discuss and record any outstanding repairs
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Confirm the tenant understands their responsibility to report repairs
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Confirm the tenant understands their responsibility with regards to access
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Confirm the tenant has had a gas safety check since moving into the property
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Confirm the tenant understands their responsibility with regards to gas safety checks
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Confirm the understands they are responsible for arranging home contents insurance
Aids and adaptations Discuss and record any necessary aids or adaptations the tenant requires in the property
Estate services
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Confirm the tenant understands their responsibility regarding rubbish disposal
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Confirm the tenant understands tier responsibility regarding the storage of goods
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Confirm the tenants understands their responsibility regarding pets, especially dogs
Anti Social Behaviour Discuss and record
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Confirm the tenant understands how One Housing Group deals with ASB
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Confirm the tenant understands the implications of their Starter Tenancy status
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Have there been any reported ASB incidents, if yes, please note below
ASB incidents
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Date
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Warnings given
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Tenants response
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Ongoing action
Other breaches.
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Discuss and record any other breaches of tenancy
Requests for information
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Discuss and record any extra information the tenant would like to have
Housing officer recommendations
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What is your recommendation?
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Housing Officer signature
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Tenant signature
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Tenant signature
Outcome of final review: 9 or 15 months The section must be completed following a 9 month or 15 month review only. The Housing Officer must pass the completed form to the Head of Regional Housing Operations who is responsible for completing and signing the relevant section below
PROSPECTIVE FIXED TERM TENANTS
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9 MONTH REVIEW
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Starter period to be extended for 6 months due to minor antisocial behaviour
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2 year fixed term to be offered ( minor breach, household needs, asset manage)
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5 year fixed term to be offered
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Section 21 Notice Requiring Possession due to serious antisocial behaviour
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Summary of reason for above decision
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To be signed by Head of Regional Housing
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Select date
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15 MONTH REVIEW
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2 year fixed term to be offered ( minor breach, household needs, asset manage)
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5 year fixed term to be offered
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Section 21 Notice Requiring Possession due to serious antisocial behaviour
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Summary of reason for above decision
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To be signed by Head of Regional Housing
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Select date
PROSPECTIVE LIFETIME TENANTS
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9 MONTH REVIEW
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Starter period to be extended for 6 months due to minor antisocial behaviour
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Section 21 Notice Requiring Possession due to serious antisocial behaviour
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Starter Tenancy to be converted to Full Assured Tenancy
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Summary of reason for above decision
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15 MONTH REVIEW
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Section 21 Notice Requiring Possession due to serious antisocial behaviour
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Starter Tenancy to be converted to Full Assured Tenancy
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Summary of reason for above decision
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To be signed by Head of Regional Housing
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Select date
