One Great Way

• Store number

• Store Name

• Division

• Region

• Store Manager

• Date Audited

  Date

• Shrinkage Compliance Manager

• Has the communication area been completed in full

  Yes

  No

Which elements are completed correctly

• Computer generated map on coms board

• Stockroom communication area created and to planogram

• Information displayed on coms board is up to date/current week

• Actions the store must take

• Expected completion date

  Date

• Has the stockroom map and zone set up been completed in full

  Yes

  No

Which elements are completed correctly

• Computer generated map available in key locations all floors of stockroom and loading bay/delivery area

• Put away areas clearly highlighted using colour coding on map

• Actions the store must take

• Expected completion date

  Date

• From a random sample check were all specific put away zones I.e 1/5/20/21/22/25 set up correctly within AURA to match physical locations within the stockroom

  Yes

  No

  N/A

• Have all end of aisle signage been completed in full

  Yes

  No

Which elements are completed correctly

• All aisles to have A4 laminated, yellow/black aisle numbers attached

• A5 area cards on all main routes to highlight zones in aisle to to aide put away

• Shelf arrow guide to be located on main walkways

• Weight notices positioned in key areas, stockroom entrance, main walkways etc

• Actions the store must take

• Expected completion date

  Date

• Have all bay signage been completed in full

  Yes

  No

Which elements are completed correctly

• All zone indicators correctly in place on all uprights

• Location arrows on all shelves

• Yellow Floating Z's in place on all bottom shelves

• Actions the store must take

• Expected completion date

  Date

• Has the fast track area been completed in full

  Yes

  No

Which elements are completed correctly

• Area 1 shelf edge strips placed on all shelves within the area

• Zone 1 A5 put away card positioned on aisle end

• Zone 1 zone indicator on the upright in each bay

• Stock stored below 2m (J location and below)

• Minimum of one shelf of Corex boxes created, zoned individually to corporate standard

• Area located as close to the customer as possible with store layout considerations

• Actions the store must take

• Expected completion date

  Date

• Has the EBay area been completed in full

  Yes

  No

Which elements are completed correctly

• EBay shelf edge strips placed on all shelves within the area

• Stock stored below 2m (J location and below)

• Minimum of one shelf of Corex boxes created, zoned individually to corporate standard

• Area located next to/within Area 1 of the stockroom

• EBay locations barcoded

• Actions the store must take

• Expected completion date

  Date

• Has the small pick - Area 5 been completed in full

  Yes

  No

Which elements are completed correctly

• Area 5 shelf edge strips placed on top and bottom shelf of Correx/ Wax box locations in each bay and all shelves used for loose Barton stock

• Zone 5 A5 put away card positioned on aisle end

• Zone 5 zone indicator on the upright of each bay

• Stock stored below 2m (J location and below)

• Correx/Wax boxes are zoned individually to corporate standard ( black text on yellow)

• Actions the store must take

• Expected completion date

  Date

• Has the Jewellery & Watch - area 8 been completed in full

  Yes

  No

Which elements are completed correctly

• Zone 8 zone indicator on the upright in each bay

• De-boxed Jewellery trays have a location on each tray front

• Boxed Jewellery zoned to upright J1 locations

• High value lines stored in a locked location, with key control in place

• Actions the store must take

• Expected completion date

  Date

• Is the Jewellery door visible to customers

  Yes

  No

• Is the door free from signage

  Yes

  No

  N/A

• Is there signage on the Jewellery door

• Has Security -Area 9 been set up completely

  Yes

  No

Which elements are completed correctly

• Zone 9 zone indicator on the upright in each bay

• Zone 9 A5 put away card positioned on door

• Correx/Wax boxes are zoned individually to corporate standard (black text on yellow)

• Think 21 VGS/DVD area created with area 21 shelf edge strips on all relevant shelves

• Actions the store must take

• Expected completion date

  Date

• Has the gas storage - Area 20

  Yes

  No

Which elements are completed correctly

• Area 20 shelf edge strips placed on all shelves within the area

• Zone 20 A5 put away card positioned on aisle end

• Zone 20 zone indicator on the upright in each bay

• Stock stored below below 2m (J location and below)

• Location of area meets required H&S standards: end of a dead end aisle or in an area not considered a main fire exit route

• Actions the store must take

• Expected completion date

  Date

• Has area 21 been completed in full

  Yes

  No

Which elements are completed correctly

• Area 21 shelf edge strips placed on all shelves within the area

• Zone 21 A5 put away card positioned on aisle end

• Zone 21 zone indicator on the upright in each bay

• Stock stored below below 2m (J location and below)

• Actions the store must take

• Expected completion date

  Date

• Is area 21 on the same floor as collection (to minimise handling of product between area and customer)

  Yes

  No

• Is this best suited for store layout

  Yes

  No

  N/A

• Has the date rotation - Area 22 been completed in full

  Yes

  No

Which elements are completed correctly

• Area 22 shelf edge strips placed on all shelves within the area

• Orange food rotation labels in place on all shelf edges

• Zone 22 A5 put away card positioned on door

• Zone 22 zone indicator on the upright in each bay

• No food products stored in Z locations

• Products stored in correct date order on shelf

• Stock stored below 2m (J location and below)

• Actions the store must take

• Expected completion date

  Date

• Has the multiple choice -Area 25 been completed in full

  Yes

  No

Which elements are completed correctly

• Area 25 shelf edge strips placed on all shelves within the area

• Zone 25 A5 put away card positioned on aisle end

• Zone 25 zone indicator on the upright in each bay

• Stock stored below below 2m (J location and below)

• Actions the store must take

• Expected completion date

  Date

• Are Correx boxes in use

  Yes

  No

• Correx boxes individually zoned to corporate standard

  Yes

  No

  N/A

• Has the faulty returns area been completed in full

  Yes

  No

Which elements are completed correctly

• Faulty returns shelf edge strips placed on all shelves within the area

• Upright strips replaced with yellow

• Repack kit is stored within the are using labelled Correx boxes

• Adequate stock of repack kit available for use

• Faulty products stored safely/neatly on shelving

• Actions the store must take

• Expected completion date

  Date

• Have the views and returns area been completed in full

  Yes

  No

Which elements are completed correctly

• Views and return shelf edge strips placed on all shelves within the area

• Insurance claim shelf edge strips placed on all shelves within the area

• Upright location strips replaced with blue/green strips

• Minimum of 2 shelves available for insurance claims layout could vary/expand if required in store

• Actions the store must take

• Expected completion date

  Date

• Is space available

  Yes

  No

• Has the missing parts area been completed in full

  Yes

  No

Which elements are completed correctly

• Views and return shelf edge strips placed on all shelves within the area

• Insurance claim shelf edge strips placed on all shelves within the area

• Upright location strips replaced with blue/green strips

• Minimum of 2 shelves available for insurance claims layout could vary/expand if required in store

• Actions the store must take

• Expected completion date

  Date

• Have the store adopted one of the following storage solutions:<br>

  Yes

  No

Which elements are completed correctly

• Actions the store must take

• Expected completion date

  Date

• Examples

  

• Is there adequate space to allow for the storage of televisions as per OGW

  Yes

  No

• Has the Television storage solution been completed in full

  Yes

  No

Which elements are completed correctly

• Double deep binning used to store large screen TV's on their bases

• Location strip only visible from one side of the location

• Cross braces left in place to comply with H&S

• Actions the store must take

• Expected completion date

  Date

• Does the store have bulk racking

  Yes

  No

Which elements are completed correctly

• Medium (Correx box) size location labels used

• Actions the store must take

• Expected completion date

  Date

• 

• Do the store have white goods in floor bulk areas

  Yes

  No

• Has the area been marked out with hazard tape and clearly labelled

  Yes

  No

  N/A

• Action store must take

• Expected date of completion

  Date

• Is it possible for white goods to be stored within the racking (consider space restraints)

  Yes

  No

• Are white goods stored within the racking

  Yes

  No

• Are there space constraints that prevent the store from completing the weight storage as per OGW

  Yes

  No

• Has the weights storage area been completed in full

  Yes

  No

Which elements are completed correctly

• Weights stored in Z locations or on reinforced shelves

• Poles laid flat on the shelves above the weights

• Load notice signage placed at the end of aisles where weight storage is implemented

• Actions the store must take

• Expected completion date

  Date

• Has the stockroom storage been completed in full

  Yes

  No

Which elements are completed correctly

• Ladder storage in a safe position located with hazard tape

• Minimum of one ladder per aisle

• Is there a utility board in store

  Yes

  No

• Utilities board fully stocked

• Trollies, sack trucks and pallet trucks stored in a safe location not causing an obstruction

• Actions the store must take

• Expected completion date

  Date

• Has the delivery area been completed in full

  Yes

  No

Which elements are completed correctly

• Cage retention ares marked out with hazard tape

• Pallet storage areas marked out with hazard tape

• Hi-viz jackets and gloves stored safely/neatly and available for use

• Delivery equipment (I.e. Poles/chains) stored safely/neatly and available for use

• Actions the store must take

• Expected completion date

  Date

• Has the collection counter been completed in full

  Yes

  No

Which elements are completed correctly

• Each collection counter split into locations 0-9, left to right from the customer viewpoint

• Are the top shelves utilised for space depending on peak/non peak strategy

• Actions the store must take

• Expected completion date

  Date

• Are shelf standards as per OGW

  Yes

  No

Which elements are completed correctly

• Stock put away to the front of the shelf on all shelves

• Stock put away to the left of each shelf with space visible on the right

• Catalogue numbers facing outwards wherever possible

• Approximately, no more than two finger spacing above the item and the shelf above

• Actions the store must take

• Expected completion date

  Date

• Hub store

  Yes

  No

• Has the pick and pack bench been completed in full

  Yes

  No

Which elements are completed correctly

• Packing bench set up correctly

• Time-clock highlighting departure times visible behind/close to the packing bench

• Area tidy and free from any unnecessary equipment/materials

• Actions the store must take

• Expected completion date

  Date

• Has the marshalling area been set up completely

  Yes

  No

Which elements are completed correctly

• Area as close to the back door as possible

• Area split by van (colour coded)

• Each colour representing a set of postcodes split by sector and highlighted on a visible map

• Within each coloured sector the shelves should be split by postcode and highlighted with shelf labels

• Actions the store must take

• Expected completion date

  Date

• Has the spoke consolidation area been set up completly

  Yes

  No

Which elements are completed correctly

• Area as close to the back door as possible

• Designated space for each spoke highlighted by signage

• Signage colour coded to match the relevant van that the spoke should be loaded t0

• Actions the store must take

• Expected completion date

  Date

• The following actions need to be completed before you leave the store

• Ensure all actions and deadlines are noted on relevant sections

• Ensure the team are clear on how to provide you with photographic evidence of the completion of all actions

• Take some pictures of the great standards in store

• Email a copy of the sign-off guide to allow for completion along with a copy to the RM and your line manager