Operational Excellence Checks - 2024

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

• 10 - PHOTO 1 - Front of Store

  Media

Operational Excellence Check Scoring and Re-visit Structure

• Frequency: 4 visits per year
  Duration: 2-3 hours and will be conducted during trading hour (including weekends)
  Scoring:
  Pass: 80% and above
  Fail: 79.9% or below
  79.9% - 70%: Admin fee $200, store will remain on the normal visitation cycle
  69.9% - 60%: Admin fee $500, ROM will organise a meeting to work through all the To-do’s and assist you completing them
  59.9% or Lower: May result in temporary closure of store and issue of intention to breach. Admin cost, store will need to cover all expenses (up to $2,000) of a revisit within 48 hours revisit after 48 hours.

1. Exterior

• Exterior / Presentation:<br><br>1 - Store looks open and inviting - barriers umbrellas and kevin are in use doors/bi-fold doors are open? (15)

  Yes

  No

  NA

• 1.1 - Select Area of non-compliance

  Select No - Umbrellas were not in use/open No - All outdoor tables and chairs were not inuse No - Kevin/A-Frame, menu stand, barriers were not on display No - Doors/bi-folds were not open NO - Other

  • No - Umbrellas were not in use/open
  • No - All outdoor tables and chairs were not inuse
  • No - Kevin/A-Frame, menu stand, barriers were not on display
  • No - Doors/bi-folds were not open
  • NO - Other

• 1.2 Specify Other

• Exterior / Maintenance:<br><br>2 - Exterior (facade) of building is to maintenance standards? (10)

  Yes

  No

  NA

• Exterior / Maintenance: Select Area of Non-Compliance

  Select NO - There were broken areas or chips NO - Movement of fittings pulling away NO - Visible signs wear and tear/areas with rust NO - There was graffiti visible NO - There were paint chips and colour coming away NO - Other

  • NO - There were broken areas or chips
  • NO - Movement of fittings pulling away
  • NO - Visible signs wear and tear/areas with rust
  • NO - There was graffiti visible
  • NO - There were paint chips and colour coming away
  • NO - Other

• Exterior / Cleanliness:<br><br>3 - Exterior of building and customer seating area are clean? (10)

  Yes

  No

  NA

• Exterior / Cleanliness: Select Area of Non-Compliance

  Select NO - Cobwebs or build up NO - Marks dirt dust grime or chocolate NO - Dirty smears or fingerprints on areas NO - Animal droppings NO - There were cigarette butts NO - Significant napkins/items on the ground NO - Outside area had not been swept or cleaned NO - There was a significant pile of leaves NO - Other

  • NO - Cobwebs or build up
  • NO - Marks dirt dust grime or chocolate
  • NO - Dirty smears or fingerprints on areas
  • NO - Animal droppings
  • NO - There were cigarette butts
  • NO - Significant napkins/items on the ground
  • NO - Outside area had not been swept or cleaned
  • NO - There was a significant pile of leaves
  • NO - Other

• Exterior / Maintenance:<br><br>4 -Brand fixtures/plants/furniture in good repair? (10)

  Yes

  No

  NA

• Exterior / Maintenance: Select Area of Non-Compliance

  Select NO - There was visible signs of wear and tear NO - There were broken areas/damage NO - There was significant paint chipped NO - There was graffiti visible NO - Movement of fittings pulling away NO - Outdoor plants are not being maintained NO - Other

  • NO - There was visible signs of wear and tear
  • NO - There were broken areas/damage
  • NO - There was significant paint chipped
  • NO - There was graffiti visible
  • NO - Movement of fittings pulling away
  • NO - Outdoor plants are not being maintained
  • NO - Other

• Exterior / Cleanliness:<br><br>5 - Are all brand fixtures and furniture clean? (10)

  Yes

  No

  NA

• Exterior / Cleanliness: Select Area of Non-Compliance

  Select NO - There was general rubbish/foods/spillage NO - There was dirt/cobwebs/dust present NO - There were bird droppings NO - There was chocolate grime or mess NO - There was a pile of leaves NO - Other

  • NO - There was general rubbish/foods/spillage
  • NO - There was dirt/cobwebs/dust present
  • NO - There were bird droppings
  • NO - There was chocolate grime or mess
  • NO - There was a pile of leaves
  • NO - Other

• Exterior / Cleanliness:<br><br>6 - External glass windows/doors clean & clear? (10)

  Yes

  No

  NA

• Exterior / Cleanliness: Select Area of Non-Compliance

  Select NO - There was food/Chocolate stains NO - There was cobwebs in the corners NO -There were smears/droppings NO - There were marks/fingerprints No - There were scratches No - Other

  • NO - There was food/Chocolate stains
  • NO - There was cobwebs in the corners
  • NO -There were smears/droppings
  • NO - There were marks/fingerprints
  • No - There were scratches
  • No - Other

• Exterior / Maintenance:<br><br>7 - Exterior lights clean & in working order? (10)

  Yes

  No

  NA

• Exterior / Maintenance: Select Area of Non-Compliance

  Select NO - The San Churro sign lighting was not on NO - Light fittings (any) were broken or damaged NO - Significant dirt cobwebs dust present NO - The light fitting were not illuminated NO - Other

  • NO - The San Churro sign lighting was not on
  • NO - Light fittings (any) were broken or damaged
  • NO - Significant dirt cobwebs dust present
  • NO - The light fitting were not illuminated
  • NO - Other

• Exterior / Cleanliness:<br><br>8 - Was the menu stand, Kevin and or A-Frame to cleanliness standards? (10)

  Yes

  No

  NA

• Exterior / Cleanliness: Select Area of Non-Compliance

  Select NO - Peeling scratches rust chips or scuffs NO - Broken areas damaged or water damage NO - Perspex was damaged yellowing or no perspex NO - Other

  • NO - Peeling scratches rust chips or scuffs
  • NO - Broken areas damaged or water damage
  • NO - Perspex was damaged yellowing or no perspex
  • NO - Other

• Exterior / Maintenance:<br><br>9 - Was the menu stand, Kevin and or A-Frame to maintenance standards? (10)

  Yes

  No

  NA

• Exterior / Maintenance: Select Area of Non-Compliance

  Select NO - Peeling scratches rust chips or scuffs NO - Broken areas damaged or water damage NO - Perspex was damaged yellowing or no perspex NO - Other

  • NO - Peeling scratches rust chips or scuffs
  • NO - Broken areas damaged or water damage
  • NO - Perspex was damaged yellowing or no perspex
  • NO - Other

• Front Of House / POS:<br><br>10 - San Churro trading hours sign on display? (5)

  Yes

  No

  NA

• Exterior / Maintenance: Select Area of Non-Compliance

  Select NO - Store times not listed at the front of store NO - There was a handwritten sign No - Incorrect template in use NO - Signage is damaged NO - Other

  • NO - Store times not listed at the front of store
  • NO - There was a handwritten sign
  • No - Incorrect template in use
  • NO - Signage is damaged
  • NO - Other

2. Front Of House

• Front Of House / Observation :<br><br>1 - What is the store volume at the commencement of compliance?

  Low

  Medium

  High

• Front Of House / Observation :<br><br>2 - Number of staff on shift during the visit?

  1

  2

  3

  4+

• Front Of House / Cleanliness: <br>3 - Tables, chairs and barriers clean and tidy? (5)

  Yes

  No

  NA

• Front Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - A number of tables had chocolate between them NO - Chocolate/marks/grime/rubbish/crumbs NO - Pillows/cushions were significantly marked NO - Chocolate/marks/grime on the barriers NO - Build up of crumbs/mess No - Chewing Gum present under table No - Other

  • NO - A number of tables had chocolate between them
  • NO - Chocolate/marks/grime/rubbish/crumbs
  • NO - Pillows/cushions were significantly marked
  • NO - Chocolate/marks/grime on the barriers
  • NO - Build up of crumbs/mess
  • No - Chewing Gum present under table
  • No - Other

• Front Of House / Maintenance:<br><br>4 - Tables, chairs and barriers in good repair? (10)

  Yes

  No

  NA

• Front Of House / Maintenance: Select Area of Non-Compliance

  Select NO - Feet with missing rubber stops NO - Wobbly or unsteady legs NO - Broken damaged cracked or split areas NO - No strap/broken strap or panel in the centre NO - Chocolate/maks/grime/crumbs on high chairs NO - Other

  • NO - Feet with missing rubber stops
  • NO - Wobbly or unsteady legs
  • NO - Broken damaged cracked or split areas
  • NO - No strap/broken strap or panel in the centre
  • NO - Chocolate/maks/grime/crumbs on high chairs
  • NO - Other

• Front Of House / Cleanliness:<br><br>5 - Walls/ceiling in customer area clean? (5)

  Yes

  No

  NA

• Front Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - The ceiling had excessive cobwebs and or dust NO - The walls had food or other scraps present NO - The walls had a build up of obvious residue NO - Walls were dirty / fingerprints/other NO - The walls had graffiti or drawing NO - Other

  • NO - The ceiling had excessive cobwebs and or dust
  • NO - The walls had food or other scraps present
  • NO - The walls had a build up of obvious residue
  • NO - Walls were dirty / fingerprints/other
  • NO - The walls had graffiti or drawing
  • NO - Other

• Front Of House / Maintenance:<br><br>6 - Walls/Ceilings to San Churro maintenance standards? (10)

  Yes

  No

  NA

• Front Of House / Maintenance: Select Area of Non-Compliance

  Select No - Walls have scuff marks/paint peeling No - Ceiling broken scuff marks paint peeling No - Ceiling has visible signs wear and tear No - There was graffiti visible No - Equipment has only been partly tested No - Other

  • No - Walls have scuff marks/paint peeling
  • No - Ceiling broken scuff marks paint peeling
  • No - Ceiling has visible signs wear and tear
  • No - There was graffiti visible
  • No - Equipment has only been partly tested
  • No - Other

• Front Of House / Cleanliness:<br><br>7 - Customer area floor and skirts are clean? (5)

  Yes

  No

  NA

• Front Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - Crumbs or significant mess on the floor NO - Floor was sticky / spillage that had occurred NO - Dust balls and build up on the floor NO - There were scuff marks NO - Front door mat was drity, stained or solid NO - Other

  • NO - Crumbs or significant mess on the floor
  • NO - Floor was sticky / spillage that had occurred
  • NO - Dust balls and build up on the floor
  • NO - There were scuff marks
  • NO - Front door mat was drity, stained or solid
  • NO - Other

• Front Of House / Maintenance:<br><br>8 - Floors maintained to San Churro standard? (10)

  Yes

  No

  NA

• Front Of House / Maintenance: Select Area of Non-Compliance

  Select NO - Trip hazards were visible and not managed NO - The flooring tiles were chipped or broken NO - The flooring was ripped torn or peeling NO - Other

  • NO - Trip hazards were visible and not managed
  • NO - The flooring tiles were chipped or broken
  • NO - The flooring was ripped torn or peeling
  • NO - Other

• Front Of House / Cleanliness:<br><br>9 - Air-con vents working and cleaned to standards? (5)

  Yes

  No

  NA

• Front Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - Air Con units had dust / dirt / build up on vents NO - The air conditioning was not working NO - Air conditioning units were dirty / build up NO - Units had mould or grime on the vents NO - Grime and build up around the vent or grate NO - Other

  • NO - Air Con units had dust / dirt / build up on vents
  • NO - The air conditioning was not working
  • NO - Air conditioning units were dirty / build up
  • NO - Units had mould or grime on the vents
  • NO - Grime and build up around the vent or grate
  • NO - Other

• Front Of House / Cleanliness:<br><br>10 - Are order @ table pucks clean and maintained? (10)

  Yes

  No

  NA

• Front Of House / Cleanliness: Select Area of Non-Compliance

  Select NO- Pucks visibly dirty No - Pucks were missing from some tables NO - Some pucks were damaged NO - Other

  • NO- Pucks visibly dirty
  • No - Pucks were missing from some tables
  • NO - Some pucks were damaged
  • NO - Other

• Front Of House / Cleanliness:<br><br>11 - Jugs/glasses at water station in use and clean? (10)

  Yes

  No

  NA

• Front Of House / Cleanliness: Select Area of Non-Compliance

  Select NO- Water jugs were dirty NO - Significant dust and mess on / around the station NO - Glasses / cups were on top of tea towel / cloth NO - Glasses / cups were not clean / polished NO - The water tap grill or spout was not clean NO - Water jugs or glasses / cups were not available NO - Water station was not in use NO - Hardware is broken / damaged NO - Other

  • NO- Water jugs were dirty
  • NO - Significant dust and mess on / around the station
  • NO - Glasses / cups were on top of tea towel / cloth
  • NO - Glasses / cups were not clean / polished
  • NO - The water tap grill or spout was not clean
  • NO - Water jugs or glasses / cups were not available
  • NO - Water station was not in use
  • NO - Hardware is broken / damaged
  • NO - Other

• Front Of House / Cleanliness:<br><br>12 - Trays used in the front of house are clean available and maintained? (10)

  Yes

  No

  NA

• Front Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - Trays are not clean to San Churro standards NO - Other NO - Trays are damaged NO - Trays are not available

  • NO - Trays are not clean to San Churro standards
  • NO - Other
  • NO - Trays are damaged
  • NO - Trays are not available

• Front Of House / Cleanliness:<br><br>13 - Is all lighting to cleanliness standards? (5)

  Yes

  No

  NA

• Front Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - The lighting fixtures were dusty NO - Significant build up of grime or dirt NO - Insects or debris in the light fixtures NO - Other

  • NO - The lighting fixtures were dusty
  • NO - Significant build up of grime or dirt
  • NO - Insects or debris in the light fixtures
  • NO - Other

• Front Of House / Maintenance:<br><br>14 - Lighting in customer area are alight and working? (10)

  Yes

  No

  NA

• Front Of House / Maintenance: Select Area of Non-Compliance

  Select NO- Damage/cracks in the lighting or lamp shade NO - There were blown light bulbs NO - Lights had not been turned on in all areas NO - Other

  • NO- Damage/cracks in the lighting or lamp shade
  • NO - There were blown light bulbs
  • NO - Lights had not been turned on in all areas
  • NO - Other

• Front Of House / Photo Report: 15 - PHOTO 3 - PHOTO 3 - Back Bar Display (Shelving)

  Media

• 

• 

• Front Of House / Merchandising:<br><br>16 - Back bar merchandised to standard (Shelves, Menu and DMB)? (5)

  Yes

  No

  NA

• Front Of House / Merchandising: Select Area of Non-Compliance

  Select NO - Menu boards not displayed correctly NO - DMD's no operational NO - Displays were not full and abundant NO - Back bar did not have like items together NO - Not merchandised neatly or organised fashion NO - Other

  • NO - Menu boards not displayed correctly
  • NO - DMD's no operational
  • NO - Displays were not full and abundant
  • NO - Back bar did not have like items together
  • NO - Not merchandised neatly or organised fashion
  • NO - Other

• Front Of House / Merchandising:<br><br>17 - Is el Social being actively promoted?(15)

  Yes

  No

  NA

• Front Of House / Merchandising: Select Area of Non-Compliance

  Select NO - There were no el Social flyers at the counter NO - El Social was not being promoted (flyers/poster) NO - El Social not being promoted by team on POS NO - Other

  • NO - There were no el Social flyers at the counter
  • NO - El Social was not being promoted (flyers/poster)
  • NO - El Social not being promoted by team on POS
  • NO - Other

• Front Of House / POS:<br><br>18 - No non-approved signage on display? (15)

  Yes

  No

  NA

• Front Of House / POS: Select Area of Non-Compliance

  Select NO - Unapproved signage was on display NO - Handwritten signs on display NO - Other

  • NO - Unapproved signage was on display
  • NO - Handwritten signs on display
  • NO - Other

• Front Of House / Maintenance:<br><br>19 - Are the toilets in good repair? (15)

  Yes

  No

  NA

• Front Of House / Maintenance: Select Area of Non-Compliance

  Select NO - Toliets being used for storage ie: tables / chairs NO - There are broken fittings NO - Soap and/or hand towels were out of stock NO - Toilets would not flush or were overflowing NO - Locks are broken and cannot secure the door NO - Toilets were not made available to customers NO - Other

  • NO - Toliets being used for storage ie: tables / chairs
  • NO - There are broken fittings
  • NO - Soap and/or hand towels were out of stock
  • NO - Toilets would not flush or were overflowing
  • NO - Locks are broken and cannot secure the door
  • NO - Toilets were not made available to customers
  • NO - Other

• Front Of House / Cleanliness:<br><br>20 - Toilets clean and tidy according to the cleaning checklist? (10)

  Yes

  No

  NA

• Front Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - Toilets not clean per the cleaning checklist NO - Toilets were not clean and free of debris NO - Other

  • NO - Toilets not clean per the cleaning checklist
  • NO - Toilets were not clean and free of debris
  • NO - Other

• Front Of House / Maintenance:<br><br>21 - Are all high chairs clean and in good repair? (15)

  Yes

  No

  NA

• Front Of House / Maintenance: Select Area of Non-Compliance

  Select NO - Feet with missing rubber stops NO - Wobbly or unsteady legs NO - Broken damaged cracked or split areas NO - No strap/broken strap or panel in the centre NO - Chocolate/maks/grime/crumbs on high chairs NO - Other

  • NO - Feet with missing rubber stops
  • NO - Wobbly or unsteady legs
  • NO - Broken damaged cracked or split areas
  • NO - No strap/broken strap or panel in the centre
  • NO - Chocolate/maks/grime/crumbs on high chairs
  • NO - Other

• Front of House / Staff / Product:<br><br>22 - Store is not practicing 6 steps of customer service? (15)

  Yes

  No

  NA

• Front of House / Staff / Product: Select Area of Non-Compliance

  Select No - Greeting No - Take order (el Social, repeat order, upsell) No - Make and Collate No - Deliever and Clear No - Check Back (flags left of empty tables) No - Farewell

  • No - Greeting
  • No - Take order (el Social, repeat order, upsell)
  • No - Make and Collate
  • No - Deliever and Clear
  • No - Check Back (flags left of empty tables)
  • No - Farewell

3. Retail Display

• Retail Display / Photo Report: 1 - PHOTO 4 - Take photo's of all retail displays (retail bays and retail tables)

  Media

• Retail Display / Maintenance:<br><br>2 - Retail brand fixtures are maintained? (10)

  Yes

  No

  NA

• Retail Display / Maintenance: Select Area of Non-Compliance

  Select NO - The fixtures were chipped marked or scuffed NO - They were graffitied NO - They were broken, rusted and or damaged NO - Other

  • NO - The fixtures were chipped marked or scuffed
  • NO - They were graffitied
  • NO - They were broken, rusted and or damaged
  • NO - Other

• 

• 

• Retail Display / Presentation:<br><br>3 - Product tags meet merchandising standards? (10)

  Yes

  No

  NA

• Retail Display / Presentation: Select Area of Non-Compliance

  Select NO - There were tags missing NO - Tags with wrong product above/below it NO - Tags were not aligned or placed straight NO - Tags that did not have the black background NO - Tags were bent worn dog eared torn NO - Incorrect product tag was being used NO - Tags were not left aligned NO - Other

  • NO - There were tags missing
  • NO - Tags with wrong product above/below it
  • NO - Tags were not aligned or placed straight
  • NO - Tags that did not have the black background
  • NO - Tags were bent worn dog eared torn
  • NO - Incorrect product tag was being used
  • NO - Tags were not left aligned
  • NO - Other

• Retail Display / Cleanliness:<br><br>4 - Retail shelves, products and packaging are clean? (5)

  Yes

  No

  NA

• Retail Display / Cleanliness: Select Area of Non-Compliance

  Select NO - Considerable dust/build up on shelves/items NO - Grime or oiliness on the shelving or tables NO - Shelves had residual stickers or tag adhesive NO - Other

  • NO - Considerable dust/build up on shelves/items
  • NO - Grime or oiliness on the shelving or tables
  • NO - Shelves had residual stickers or tag adhesive
  • NO - Other

• 

• 

• Retail Display / Merchandising:<br><br>5 - San Churro hampers are on display? (10)

  Yes

  No

  NA

• Retail Display / Merchandising: Select Area of Non-Compliance

  Select NO - No hamper/ hamper showing the contents NO - Hamper contents were not full and abundant NO - There were no hampers on display at all NO - Other

  • NO - No hamper/ hamper showing the contents
  • NO - Hamper contents were not full and abundant
  • NO - There were no hampers on display at all
  • NO - Other

• Retail Display / Presentation:<br><br>6 - Retail shelves merchandised to standard? (10)

  Yes

  No

  NA

• Retail Display / Presentation: Select Area of Non-Compliance

  Select NO - There were empty areas or shelves NO - Product not displayed with like products NO - Less than 3 items per variant on display NO - The displays were not full and abundant NO - Other

  • NO - There were empty areas or shelves
  • NO - Product not displayed with like products
  • NO - Less than 3 items per variant on display
  • NO - The displays were not full and abundant
  • NO - Other

4. Front Counter Displays

• Front Counter / Photo Report: 1 - PHOTO 5 - Gelato Display

  Media

• Front Counter / Presentation:<br><br>2 - Gelato is correctly labelled? (5)

  Yes

  No

  NA

• Front Counter / Presentation: Select Area of Non-Compliance

  Select NO - Energy intake card was not on display NO - Dust food build up or marks on the picks/stickers NO - Picks not straight/aligned to (3cm from front of tub) NO - Picks were missing from items NO - There were handwritten tags NO - Stickers were not stuck down flat NO - Picks were in the wrong spot NO - Picks/stickers are worn and need replacement NO - Other

  • NO - Energy intake card was not on display
  • NO - Dust food build up or marks on the picks/stickers
  • NO - Picks not straight/aligned to (3cm from front of tub)
  • NO - Picks were missing from items
  • NO - There were handwritten tags
  • NO - Stickers were not stuck down flat
  • NO - Picks were in the wrong spot
  • NO - Picks/stickers are worn and need replacement
  • NO - Other

• 

• Front Counter / Presentation:<br><br>3 - All approved Gelato available and merchandised correctly? (10)

  Yes

  No

  NA

• Front Counter / Presentation: Select Area of Non-Compliance

  Select NO - Limited selection of flavours were displayed NO - There were non - approved gelato flavours on display NO - There was an entire spot empty in the unit NO - Gelato is not being served with a spatula NO - Spatulas not displayed to standard NO - Sturt card not on display (on or near cabinet) NO - Other

  • NO - Limited selection of flavours were displayed
  • NO - There were non - approved gelato flavours on display
  • NO - There was an entire spot empty in the unit
  • NO - Gelato is not being served with a spatula
  • NO - Spatulas not displayed to standard
  • NO - Sturt card not on display (on or near cabinet)
  • NO - Other

• Front Counter / Presentation:<br><br>4 - Cone display to presentation standard (on or in cabinet)? (10)

  Yes

  No

  NA

• Front Counter / Presentation: Select Area of Non-Compliance

  Select NO - Build up crumbs and mess at base of display NO - Cabinet was not neatly stacked or appealing NO - There was no cup with used spoon signage NO - Less than 2 of each variant on display (display cabinet only) NO - All spots were not filled NO - Other

  • NO - Build up crumbs and mess at base of display
  • NO - Cabinet was not neatly stacked or appealing
  • NO - There was no cup with used spoon signage
  • NO - Less than 2 of each variant on display (display cabinet only)
  • NO - All spots were not filled
  • NO - Other

• 

• Front Counter / Photo Report: 5 - PHOTO 7 - Cake Cabinet

  Media

• Front Counter / Presentation:<br><br>6 - Cakes correctly labelled to standard? (10)

  Yes

  No

  NA

• Front Counter / Presentation: Select Area of Non-Compliance

  Select NO - Handwritten tags were on display NO - The tags/labels were not stuck down flat NO - Tags/labels not straight or aligned NO - Dust food build up or marks on the labels NO - Tags/labels were missing NO - The tags were in the wrong spot NO - Daily energy intake card was not on display NO - Banana bread in cling wrap and no nutritional label NO - Other

  • NO - Handwritten tags were on display
  • NO - The tags/labels were not stuck down flat
  • NO - Tags/labels not straight or aligned
  • NO - Dust food build up or marks on the labels
  • NO - Tags/labels were missing
  • NO - The tags were in the wrong spot
  • NO - Daily energy intake card was not on display
  • NO - Banana bread in cling wrap and no nutritional label
  • NO - Other

• 

• Front Counter / Presentation:<br><br>7 - Cake cabinet merchandised to standard? (10)

  Yes

  No

  NA

• Front Counter / Presentation: Select Area of Non-Compliance

  Select NO - Bottled drink are on display in cake cabinet NO - Cling wrap or non approved items are in use NO - Items other than the cake plate / black trays used to display product NO - Cake board / black trays is not clean NO - Non - approved products are on display NO - Cake display is not full on every shelf NO - Knife left in display cabinet NO - Other

  • NO - Bottled drink are on display in cake cabinet
  • NO - Cling wrap or non approved items are in use
  • NO - Items other than the cake plate / black trays used to display product
  • NO - Cake board / black trays is not clean
  • NO - Non - approved products are on display
  • NO - Cake display is not full on every shelf
  • NO - Knife left in display cabinet
  • NO - Other

• 

• Front Counter / Presentation:<br><br>8 - Mandatory items are on display for sale? (10)

  Yes

  No

  NA

• Front Counter / Presentation: Select Area of Non-Compliance

  Select NO - Brownie NO - San Churro Cake NO - New York Cheesecake NO - Death By Chocolate Cake NO - Chocolate Flourless NO - Chocolate strawberries not on display NO - Other

  • NO - Brownie
  • NO - San Churro Cake
  • NO - New York Cheesecake
  • NO - Death By Chocolate Cake
  • NO - Chocolate Flourless
  • NO - Chocolate strawberries not on display
  • NO - Other

• Front Counter / Cleanliness:<br><br>9 - Cake cabinet to cleanliness standard? (5)

  Yes

  No

  NA

• Front Counter / Cleanliness: Select Area of Non-Compliance

  Select NO - Shelves were not clear/clean of crumbs/mess NO - Seals not clean / free of build up and dust NO - Condenser vents were not cleaned or clear NO - Fridge Condenser not clear from build up NO - Smudges and chocolate were present NO - The rollers had dust grime or build up NO - The light had dust grime or build up NO - Other

  • NO - Shelves were not clear/clean of crumbs/mess
  • NO - Seals not clean / free of build up and dust
  • NO - Condenser vents were not cleaned or clear
  • NO - Fridge Condenser not clear from build up
  • NO - Smudges and chocolate were present
  • NO - The rollers had dust grime or build up
  • NO - The light had dust grime or build up
  • NO - Other

• Front Counter / Presentation:<br><br>10 - Macaron display full and merchandised? (10)

  Yes

  No

  NA

• Front Counter / Presentation: Select Area of Non-Compliance

  Select NO - There was less than 10 flavour variants on display NO - The display was not full and abundant NO - Less than 4 of each variant on display NO - Other

  • NO - There was less than 10 flavour variants on display
  • NO - The display was not full and abundant
  • NO - Less than 4 of each variant on display
  • NO - Other

• Front Counter / Photo Report: 11 - PHOTO 7 - Ambient cabinet / Truffle Display (customer side)

  Media

• Front Counter / Presentation:<br><br>12 - Items on display labelled and boxed correctly? (10)

  Yes

  No

  NA

• Front Counter / Presentation: Select Area of Non-Compliance

  Select NO - Dust food build up or marks on the labels NO - Tags were in the wrong spot in the display NO - Tags / labels were missing from items NO - Handwritten tags were on display NO - Tags / labels not flat on more than one item NO - Tags / labels were not straight or aligned NO - Daily energy intake card was not on display NO - Other

  • NO - Dust food build up or marks on the labels
  • NO - Tags were in the wrong spot in the display
  • NO - Tags / labels were missing from items
  • NO - Handwritten tags were on display
  • NO - Tags / labels not flat on more than one item
  • NO - Tags / labels were not straight or aligned
  • NO - Daily energy intake card was not on display
  • NO - Other

• 

• 

• Front Counter / Presentation:<br><br>13 - Ambient/truffle cabinet cleaned and displayed to standard? (15)

  Yes

  No

  NA

• Front Counter / Presentation: Select Area of Non-Compliance

  Select NO - The cabinet was not full and abundant NO - Dust food build up or marks or crumbs NO - The signage was not easy to see or read NO - Items on top obstructing view of product within the cabinet NO - Other

  • NO - The cabinet was not full and abundant
  • NO - Dust food build up or marks or crumbs
  • NO - The signage was not easy to see or read
  • NO - Items on top obstructing view of product within the cabinet
  • NO - Other

5. Front Counter

• Front Counter / Photo Report: 1 - PHOTO 8 - Front Counter/Register

  Media

• 

• 

• Front Counter / Merchandising:<br><br>2 - Service and POS stations kept clean and to standard? (15)

  Yes

  No

  NA

• Front Counter / Merchandising: Select Area of Non-Compliance

  Select NO - Tip jar not to San Churro standard NO - POS cash draw not in good repair NO - The bench area was not kept clean NO - Display/service area was messy and unkept NO - Displays not clean and free from mess NO - POS and counter was not clean from mess NO - Cash draw was left open during service NO - POS was was not in good repair NO - Held menus were not clean on examination NO - The gift cards were not on display NO - The take away cups were not on display unit NO - Other

  • NO - Tip jar not to San Churro standard
  • NO - POS cash draw not in good repair
  • NO - The bench area was not kept clean
  • NO - Display/service area was messy and unkept
  • NO - Displays not clean and free from mess
  • NO - POS and counter was not clean from mess
  • NO - Cash draw was left open during service
  • NO - POS was was not in good repair
  • NO - Held menus were not clean on examination
  • NO - The gift cards were not on display
  • NO - The take away cups were not on display unit
  • NO - Other

• Front Counter / Cleanliness:<br><br>3 - 3x coloured cloths / Chux present and in used in designated areas? ? (15)

  Yes

  No

  NA

• Front Counter / Cleanliness: Select Area of Non-Compliance

  Select NO - All 3 coloured cloths / chux were not present NO - Cloths/chux being used outside of designated area NO - Other

  • NO - All 3 coloured cloths / chux were not present
  • NO - Cloths/chux being used outside of designated area
  • NO - Other

• Front Counter / Maintenance:<br><br>4 - Is all correct takeaway packaging in stock and being used? (15)

  Yes

  No

  NA

• Front Counter / Maintenance: Select Area of Non-Compliance

  Select NO - Correct takeaway packaging was unavailable NO - Non approved takeaway packaging was in use NO - Other

  • NO - Correct takeaway packaging was unavailable
  • NO - Non approved takeaway packaging was in use
  • NO - Other

• Front Counter / Cleanliness:<br><br>5 - Under bar fridges to cleanliness standard? (5)

  Yes

  No

  NA

• Front Counter / Cleanliness: Select Area of Non-Compliance

  Select NO - Rollers/doors have significant build up/food NO - Underneath the shelves have residue or food NO - Shelves not clear and clean of mess NO - Seals not clean and free of build up/dust NO - Smudges and chocolate present on the glass NO - Top/side of the fridge had dust crumbs mess NO - Fridge condenser not clear/free of build up NO - Vents were not cleaned or clear NO - Filters were not clean and clear NO - Debris/food scraps present under fridges NO - Other

  • NO - Rollers/doors have significant build up/food
  • NO - Underneath the shelves have residue or food
  • NO - Shelves not clear and clean of mess
  • NO - Seals not clean and free of build up/dust
  • NO - Smudges and chocolate present on the glass
  • NO - Top/side of the fridge had dust crumbs mess
  • NO - Fridge condenser not clear/free of build up
  • NO - Vents were not cleaned or clear
  • NO - Filters were not clean and clear
  • NO - Debris/food scraps present under fridges
  • NO - Other

• Front Counter / Maintenance:<br><br>6 - Are the under bar fridges in good repair and below 5 degrees? (15)

  Yes

  No

  NA

• Front Counter / Maintenance: Select Area of Non-Compliance

  Select NO - More than one seal damaged or cracked NO - Doors weren't opening/closing/functioning NO - Damaged shelves/dials/handles or other items NO - The fridge was making loud noises NO - Fridge door left open when not in use NO - Temperature of fridge was over 5 degrees NO - Other

  • NO - More than one seal damaged or cracked
  • NO - Doors weren't opening/closing/functioning
  • NO - Damaged shelves/dials/handles or other items
  • NO - The fridge was making loud noises
  • NO - Fridge door left open when not in use
  • NO - Temperature of fridge was over 5 degrees
  • NO - Other

• Front Counter / Cleanliness:<br><br>7 - Gelato cabinet to cleanliness standards? (5)

  Yes

  No

  NA

• Front Counter / Cleanliness: Select Area of Non-Compliance

  Select NO - Glass/perspex not free of grime/mess/build up NO - Rollers/blinds had food spills mould NO - The vents were not free from dust NO - Top of the freezer had dirt dust mess NO - There was smudges/mess on freezer NO - Filters were not clean and clear NO - Dead insects present within the unit NO - Debris/food scraps present under fridge NO - Other

  • NO - Glass/perspex not free of grime/mess/build up
  • NO - Rollers/blinds had food spills mould
  • NO - The vents were not free from dust
  • NO - Top of the freezer had dirt dust mess
  • NO - There was smudges/mess on freezer
  • NO - Filters were not clean and clear
  • NO - Dead insects present within the unit
  • NO - Debris/food scraps present under fridge
  • NO - Other

• Front Counter / Maintenance:<br><br>8 - Gelato cabinet is to San Churros maintenance standard and holding temperature between -13 to -15 deg? (15)

  Yes

  No

  NA

• Front Counter / Maintenance: Select Area of Non-Compliance

  Select NO - The filter was dirty NO - The curtin/door was damaged broken NO - Was making a loud noise NO - Light was not working NO - Cabinet is not between -16 to -19 degrees NO - Other

  • NO - The filter was dirty
  • NO - The curtin/door was damaged broken
  • NO - Was making a loud noise
  • NO - Light was not working
  • NO - Cabinet is not between -16 to -19 degrees
  • NO - Other

• Front Counter / Maintenance:<br><br>9 - Is the cake cabinet in good repair and below 5 degrees? (15)

  Yes

  No

  NA

• Front Counter / Maintenance: Select Area of Non-Compliance

  Select NO - Doors not opening/closing/functioning NO - Damaged shelves dials handles NO - Lighting was not in working order NO - The fridge was making loud noises NO - The seals were damaged or cracked NO - Cake display fridge was over 5 degrees NO - Cabinet door left open when not in use NO - Other

  • NO - Doors not opening/closing/functioning
  • NO - Damaged shelves dials handles
  • NO - Lighting was not in working order
  • NO - The fridge was making loud noises
  • NO - The seals were damaged or cracked
  • NO - Cake display fridge was over 5 degrees
  • NO - Cabinet door left open when not in use
  • NO - Other

• Front Counter / Maintenance:<br><br>10 - Gelato scoops kept to standard? (10)

  Yes

  No

  NA

• Front Counter / Maintenance: Select Area of Non-Compliance

  Select NO - The scoop size was another size other than 16 NO - The water had not been replaced regularly NO - Scoops were kept in warm water NO - Other

  • NO - The scoop size was another size other than 16
  • NO - The water had not been replaced regularly
  • NO - Scoops were kept in warm water
  • NO - Other

• Front Counter / Cleanliness:<br><br>11 - Was the pass kept to cleanliness standard? (10)

  Yes

  No

  NA

• Front Counter / Cleanliness: Select Area of Non-Compliance

  Select NO - The pass was not clear and free for service NO - There was chocolate grime or mess NO - The area was not wiped down NO - Other

  • NO - The pass was not clear and free for service
  • NO - There was chocolate grime or mess
  • NO - The area was not wiped down
  • NO - Other

• Front Counter / Cleanliness:<br><br>12 - Cutlery and containers cleaned and polished? (15)

  Yes

  No

  NA

• Front Counter / Cleanliness: Select Area of Non-Compliance

  Select NO - Cutlery was not available to customers NO - Build up of water/food/dirt or grime NO - Cutlery was not clean/polished/build up NO - Other

  • NO - Cutlery was not available to customers
  • NO - Build up of water/food/dirt or grime
  • NO - Cutlery was not clean/polished/build up
  • NO - Other

• Front Counter / Cleanliness:<br><br>13 - Coffee machine and grinder clean to San Churro standards? (15)

  Yes

  No

  NA

• Front Counter / Cleanliness: Select Area of Non-Compliance

  Select NO - Coffee spillage and mess under the machine NO - The steam wand hand excess milk build up NO - Not clean/maintained from spills/build up NO - Milk jugs had discoloured/milk build up NO - Area on top/mug area was not clean NO - Coffee hopper and or grinder was not clean NO - Other

  • NO - Coffee spillage and mess under the machine
  • NO - The steam wand hand excess milk build up
  • NO - Not clean/maintained from spills/build up
  • NO - Milk jugs had discoloured/milk build up
  • NO - Area on top/mug area was not clean
  • NO - Coffee hopper and or grinder was not clean
  • NO - Other

• Front Counter / Cleanliness:<br><br>14 - Is the Chocolady operational (1 May - 1 Sep) and to San Churro standard? (10)

  Yes

  No

  NA

• Front Counter / Cleanliness: Select Area of Non-Compliance

  Select No - Approved Campeona/Apuro model not in use No - Chocolady was not in use No - Chocolady was not to cleanliness standard No - Chocolday not filled with min. amount of water No - Chocolady was not set to 70 degrees NO - Not in use (1 May - 1 Sep) NO - Other

  • No - Approved Campeona/Apuro model not in use
  • No - Chocolady was not in use
  • No - Chocolady was not to cleanliness standard
  • No - Chocolday not filled with min. amount of water
  • No - Chocolady was not set to 70 degrees
  • NO - Not in use (1 May - 1 Sep)
  • NO - Other

• Front Counter / Maintenance:<br><br>15 - Syrups and Powders kept to standard? (10)

  Yes

  No

  NA

• Front Counter / Maintenance: Select Area of Non-Compliance

  Select NO - Syrups/powders significant build up NO - Underneath containers had grime and build up NO - Syrups or powders were not neatly organised NO - Bottles/containers not sealed properly NO - Other

  • NO - Syrups/powders significant build up
  • NO - Underneath containers had grime and build up
  • NO - Syrups or powders were not neatly organised
  • NO - Bottles/containers not sealed properly
  • NO - Other

• Front Counter / Feedback:<br><br>16 - Counter bench is clean and in good repair? (10)

  Yes

  No

  NA

• Front Counter / Feedback: Select Area of Non-Compliance

  Select NO - Some areas had not been wiped down regularly NO - Counter was messy disorganised and untidy NO - Counter top was not in good repair NO - Counter front/sides were damaged NO - Other

  • NO - Some areas had not been wiped down regularly
  • NO - Counter was messy disorganised and untidy
  • NO - Counter top was not in good repair
  • NO - Counter front/sides were damaged
  • NO - Other

• Front Counter / Feedback:<br><br>17 - Cupboards/drawers clean & good repair? (15)

  Yes

  No

  NA

• Front Counter / Feedback: Select Area of Non-Compliance

  Select NO - Drawers shelves and cupboards not clean NO - Shelves not neat and easily accessible NO - Damaged or not in good repair NO - Other

  • NO - Drawers shelves and cupboards not clean
  • NO - Shelves not neat and easily accessible
  • NO - Damaged or not in good repair
  • NO - Other

• Front Counter / Documentation:<br><br>18 - Cleaning checklist in use and up to date (15)

  Yes

  No

  NA

• undefined

  Select NO - Cleaning list not in use NO - Cleaning list part completed

  • NO - Cleaning list not in use
  • NO - Cleaning list part completed

6. Back Bar

• Back Bar / Maintenance:<br><br>1 - Are all cheat sheets/operations signage available, clean and tidy? (10)

  Yes

  No

  NA

• Back Bar / Maintenance: Select Area of Non-Compliance

  Select No - "What can I have sheet’’ was not available No - The churro recipe was not on display No - Old cheat sheets on display No - Cheat sheets missing No - Outdated operation signage on display No - Operational signage missing No - Cheat sheets/operational signage not clean or in poor condition No - Cheat sheets/operational signage not aligned NO - Other

  • No - "What can I have sheet’’ was not available
  • No - The churro recipe was not on display
  • No - Old cheat sheets on display
  • No - Cheat sheets missing
  • No - Outdated operation signage on display
  • No - Operational signage missing
  • No - Cheat sheets/operational signage not clean or in poor condition
  • No - Cheat sheets/operational signage not aligned
  • NO - Other

• Back Bar / Cleanliness:<br><br>2 - Back bar freezers clean? (5)

  Yes

  No

  NA

• Back Bar / Cleanliness: Select Area of Non-Compliance

  Select NO - Freezer not clear/clean of crumbs/mess NO - Significant crumbs mess grime or marks NO - Freezer top/sides had food/build up/mess NO - Rollers had build up of crumbs and dust NO - Ice has built up to form a thick layer NO - Cross contamination in the tubs/freezer NO - Vents were not cleaned or clear NO - Significant smudges and chocolate present NO - Seals were not clean and free of grime NO - Filters were not clean and clear NO - Other

  • NO - Freezer not clear/clean of crumbs/mess
  • NO - Significant crumbs mess grime or marks
  • NO - Freezer top/sides had food/build up/mess
  • NO - Rollers had build up of crumbs and dust
  • NO - Ice has built up to form a thick layer
  • NO - Cross contamination in the tubs/freezer
  • NO - Vents were not cleaned or clear
  • NO - Significant smudges and chocolate present
  • NO - Seals were not clean and free of grime
  • NO - Filters were not clean and clear
  • NO - Other

• Back Bar / Maintenance:<br><br>3 - Back bar (chest freezer) maintained and within -16 to -20 deg? (15)

  Yes

  No

  NA

• Back Bar / Maintenance: Select Area of Non-Compliance

  Select NO - Doors not opening/closing/functioning NO - More than one seal was damaged or cracked NO - The freezer was making loud noises NO - Damaged shelves dials handles NO - Broken glass/cracks/chips NO - Vent filters not clean NO - NO - Back bar freezers not between -16 to -20 deg NO - Other

  • NO - Doors not opening/closing/functioning
  • NO - More than one seal was damaged or cracked
  • NO - The freezer was making loud noises
  • NO - Damaged shelves dials handles
  • NO - Broken glass/cracks/chips
  • NO - Vent filters not clean
  • NO - NO - Back bar freezers not between -16 to -20 deg
  • NO - Other

• Back Bar / Cleanliness:<br><br>4 - Under back bar fridges clean? (5)

  Yes

  No

  NA

• Back Bar / Cleanliness: Select Area of Non-Compliance

  Select NO - Fridge condenser not free from dust build up NO - Top of cabinet had dust crumbs build up NO - The drain was blocked or hadn't been cleaned NO - Under shelves had cake residue or icing NO - Shelves not clear and clean of mess NO - Seals not clean and free of build up/dust NO - Smudges/chocolate were present on the glass NO - The rollers (sliders)/doors had build NO - Vents were not cleaned or clear NO - Mould was visible NO - Filters were not clean and clear NO - Other

  • NO - Fridge condenser not free from dust build up
  • NO - Top of cabinet had dust crumbs build up
  • NO - The drain was blocked or hadn't been cleaned
  • NO - Under shelves had cake residue or icing
  • NO - Shelves not clear and clean of mess
  • NO - Seals not clean and free of build up/dust
  • NO - Smudges/chocolate were present on the glass
  • NO - The rollers (sliders)/doors had build
  • NO - Vents were not cleaned or clear
  • NO - Mould was visible
  • NO - Filters were not clean and clear
  • NO - Other

• Back Bar / Maintenance:<br><br>5 - Under back bar fridge is maintained and below 5 degrees? (15)

  Yes

  No

  NA

• Back Bar / Maintenance: Select Area of Non-Compliance

  Select NO - Doors not opening/closing/functioning NO - More than one seal was damaged or cracked NO - Damaged shelves dials handles NO - The fridge was making loud noises NO - One or more of the back bar fridges was over 5 degrees NO - Other

  • NO - Doors not opening/closing/functioning
  • NO - More than one seal was damaged or cracked
  • NO - Damaged shelves dials handles
  • NO - The fridge was making loud noises
  • NO - One or more of the back bar fridges was over 5 degrees
  • NO - Other

• Back Bar / Cleanliness:<br><br>6 - Churrera station to cleanliness standard (Station, filters and flue)? (15)

  Yes

  No

  NA

• Back Bar / Cleanliness: Select Area of Non-Compliance

  Select NO - Oil skimmer has build up NO - Exhaust canopy/filters not clean inside/out NO - Flue not professionally cleaned in the last 12 months NO - The hooks had dust food or grime NO - Paper cardboard and packaging in cupboard NO - Churros fillers had food build up NO - Churros fillers were broken/damaged/cracked NO - Not neat and tidy around the fillers NO - Surface/front/sides is not clean NO - Floor had grease and oil build up NO - Inside the cupboard was not clean NO - The splashback was oily dirty NO - Other

  • NO - Oil skimmer has build up
  • NO - Exhaust canopy/filters not clean inside/out
  • NO - Flue not professionally cleaned in the last 12 months
  • NO - The hooks had dust food or grime
  • NO - Paper cardboard and packaging in cupboard
  • NO - Churros fillers had food build up
  • NO - Churros fillers were broken/damaged/cracked
  • NO - Not neat and tidy around the fillers
  • NO - Surface/front/sides is not clean
  • NO - Floor had grease and oil build up
  • NO - Inside the cupboard was not clean
  • NO - The splashback was oily dirty
  • NO - Other

• Back Bar / Maintenance:<br><br>7 - Churrera in working order with approved lubricant? (15)

  Yes

  No

  NA

• Back Bar / Maintenance: Select Area of Non-Compliance

  Select NO - Churrera teeth are jagged/significantly worn NO - Wire was broken or not attached NO - Handles were broken NO - Churrera arm not functioning/good repair NO - The handle was not square to the front NO - Non approved shaft food grade lubricant NO - Other

  • NO - Churrera teeth are jagged/significantly worn
  • NO - Wire was broken or not attached
  • NO - Handles were broken
  • NO - Churrera arm not functioning/good repair
  • NO - The handle was not square to the front
  • NO - Non approved shaft food grade lubricant
  • NO - Other

• Back Bar / Maintenance:<br><br>8 - Churro and Savoury fryers are maintained, clean and in good working order? (15)

  Yes

  No

  NA

• Back Bar / Maintenance: Select Area of Non-Compliance

  Select No - Digital display is not operational No - Missing/Broken light covers No - Anchor point on fryer (churrera) is damaged No - Fryer is not holding temperature (180d - 190d) No - Only one element was in use NO - Air fryer not clean NO - Air fryer is damaged No - Other

  • No - Digital display is not operational
  • No - Missing/Broken light covers
  • No - Anchor point on fryer (churrera) is damaged
  • No - Fryer is not holding temperature (180d - 190d)
  • No - Only one element was in use
  • NO - Air fryer not clean
  • NO - Air fryer is damaged
  • No - Other

• Back Bar / Maintenance:<br><br>9 - Churrera oil quality in range, test kit, oil spill kit and correct signage available? (15)

  Yes

  No

  NA

• Back Bar / Maintenance: Select Area of Non-Compliance

  Select NO - Oil was out of range after 2 x tests NO - The store had no oil test strips NO - There was no manual oil test kit available NO - Oil outside of the oil range (above 3.0) NO - Approved cone paper filters not available NO - Oil is below/above the min or max mark NO - Oil spill kit available NO - Oil/Churrera safety signs not on display NO - Other

  • NO - Oil was out of range after 2 x tests
  • NO - The store had no oil test strips
  • NO - There was no manual oil test kit available
  • NO - Oil outside of the oil range (above 3.0)
  • NO - Approved cone paper filters not available
  • NO - Oil is below/above the min or max mark
  • NO - Oil spill kit available
  • NO - Oil/Churrera safety signs not on display
  • NO - Other

• Back Bar / Cleanliness:<br><br>10 - Dessert and Shakes station clean? (5)

  Yes

  No

  NA

• Back Bar / Cleanliness: Select Area of Non-Compliance

  Select NO - Ingredients/syrups were unorganised/messy NO - Blender jugs weren't clean of mould/build up NO - Surrounding walls had chocolate/mess NO - Preparation benches had spills or stains NO - Spillage or overflow in the condiment well NO - Additional bowls were not covered or clean NO - Items in condiment well were not covered NO - There was dust /build up/mess NO - Other

  • NO - Ingredients/syrups were unorganised/messy
  • NO - Blender jugs weren't clean of mould/build up
  • NO - Surrounding walls had chocolate/mess
  • NO - Preparation benches had spills or stains
  • NO - Spillage or overflow in the condiment well
  • NO - Additional bowls were not covered or clean
  • NO - Items in condiment well were not covered
  • NO - There was dust /build up/mess
  • NO - Other

• Back Bar / Maintenance:<br><br>11 - Approved number of Hamilton Beach Blenders/Optimum and Jugs in use and maintained? (15)

  Yes

  No

  NA

• Back Bar / Maintenance: Select Area of Non-Compliance

  Select NO - Hamilton Beach/Optimum Blenders not in use NO - Minimum number of blenders not in use NO - Minimum number of jugs not in use NO - Blender jugs are chipped, cracked or damaged NO - Other

  • NO - Hamilton Beach/Optimum Blenders not in use
  • NO - Minimum number of blenders not in use
  • NO - Minimum number of jugs not in use
  • NO - Blender jugs are chipped, cracked or damaged
  • NO - Other

• Back Bar / Cleanliness:<br><br>12 - Staff were observed washing their hands regularly and wearing gloves when preparing food and drinks? (15)

  Yes

  No

  NA

• Back Bar / Cleanliness: Select Area of Non-Compliance

  Select NO - Staff returned from break not wash their hands NO - Staff was not washing hands for a long time NO - Staff member handled cash and returned to food preparation without washing their hands NO - Other

  • NO - Staff returned from break not wash their hands
  • NO - Staff was not washing hands for a long time
  • NO - Staff member handled cash and returned to food preparation without washing their hands
  • NO - Other

• Back Bar / Cleanliness:<br><br>13 - Microwaves kept clean, maintained and commercial grade? (15)

  Yes

  No

  NA

• Back Bar / Cleanliness: Select Area of Non-Compliance

  Select NO - Microwave was not clean and free of food NO - Walls not clean or from chocolate and stains NO - Microwaves handles and seals were not clean NO - Store doesn't have min number of microwaves NO - Microwave is not of a commercial grade NO - Not in good good repair NO - Other

  • NO - Microwave was not clean and free of food
  • NO - Walls not clean or from chocolate and stains
  • NO - Microwaves handles and seals were not clean
  • NO - Store doesn't have min number of microwaves
  • NO - Microwave is not of a commercial grade
  • NO - Not in good good repair
  • NO - Other

• Back Bar / Cleanliness:<br><br>14 - Are bins being maintained and cleaned? (15)

  Yes

  No

  NA

• Back Bar / Cleanliness: Select Area of Non-Compliance

  Select NO - The bins were not wiped down or visibly clean NO - Cleaning spray bottles or items were attached NO - The bins were cracked or worn or broken NO - The bin had build up and grime on it NO - Other

  • NO - The bins were not wiped down or visibly clean
  • NO - Cleaning spray bottles or items were attached
  • NO - The bins were cracked or worn or broken
  • NO - The bin had build up and grime on it
  • NO - Other

• Back Bar / Maintenance:<br><br>15 - Melting pots maintained, clean and to standard? (15)

  Yes

  No

  NA

• Back Bar / Maintenance: Select Area of Non-Compliance

  Select NO - One or more melters had cracks in them NO - Milk or dark out of range (35-50 degrees) NO - There was a ladle in use that was not 50ml NO - The dials were not clean and free of build up NO - Above and below not wiped down/clean NO - Excess chocolate spilt on or around the pots NO - Under bench not kept free of choc or mess NO - Other

  • NO - One or more melters had cracks in them
  • NO - Milk or dark out of range (35-50 degrees)
  • NO - There was a ladle in use that was not 50ml
  • NO - The dials were not clean and free of build up
  • NO - Above and below not wiped down/clean
  • NO - Excess chocolate spilt on or around the pots
  • NO - Under bench not kept free of choc or mess
  • NO - Other

• Back Bar / Cleanliness:<br><br>16 - Ice machine maintained and cleaned to standard? (15)

  Yes

  No

  NA

• Back Bar / Cleanliness: Select Area of Non-Compliance

  Select NO - The roller/door had build up NO - Mould/build-up visible internally NO - Vents were not clean or clear NO - Filter were not cleaned or clear NO - Ice scoop left in the ice bucket/unit NO - Other

  • NO - The roller/door had build up
  • NO - Mould/build-up visible internally
  • NO - Vents were not clean or clear
  • NO - Filter were not cleaned or clear
  • NO - Ice scoop left in the ice bucket/unit
  • NO - Other

• Back Bar / Cleanliness:<br><br>17 - Floors clean and maintained to standard? (15)

  Yes

  No

  NA

• Back Bar / Cleanliness: Select Area of Non-Compliance

  Select NO - Floor was sticky/spillage that had occurred NO - Dust balls and build up on the floor NO - Crumbs or significant mess on the floor NO - Floor mats are not flat or in good condition NO - The flooring was peeling or coming apart NO - Trip hazards were visible and not managed NO - The flooring was ripped or torn NO - Other

  • NO - Floor was sticky/spillage that had occurred
  • NO - Dust balls and build up on the floor
  • NO - Crumbs or significant mess on the floor
  • NO - Floor mats are not flat or in good condition
  • NO - The flooring was peeling or coming apart
  • NO - Trip hazards were visible and not managed
  • NO - The flooring was ripped or torn
  • NO - Other

• Back Bar / OH&S:<br><br>18 - Handwashing stations kept to standard? (15)

  Yes

  No

  NA

• Back Bar / OH&S: Select Area of Non-Compliance

  Select NO - The station was not operational NO - Items stacked or kept in the sink area NO - No hand washing soap NO - There was no hot water available NO - Not clean and clear of grime mess NO - Paper towel was not on hand NO - Other

  • NO - The station was not operational
  • NO - Items stacked or kept in the sink area
  • NO - No hand washing soap
  • NO - There was no hot water available
  • NO - Not clean and clear of grime mess
  • NO - Paper towel was not on hand
  • NO - Other

• Back Bar / Staff / Product:<br><br>19 - Churros being prepared and served to San Churro Standard? (15)

  Yes

  No

  NA

• Back Bar / Staff / Product: Select Area of Non-Compliance

  Select NO - Churros not being prepared to recipe NO - Incorrect size NO - Dip cups had chocolate drips NO - Served in chipped crockery NO - Served without napkins NO - Churros were too dark or overcooked NO - Churros were too light or undercooked NO - Churros being served in incorrect take away packaging NO - Other

  • NO - Churros not being prepared to recipe
  • NO - Incorrect size
  • NO - Dip cups had chocolate drips
  • NO - Served in chipped crockery
  • NO - Served without napkins
  • NO - Churros were too dark or overcooked
  • NO - Churros were too light or undercooked
  • NO - Churros being served in incorrect take away packaging
  • NO - Other

7. Back Of House

• Back Of House / Documentation:<br><br>1 - Chemical safety data sheets available and visible? (15)

  Yes

  No

  NA

• Back Of House / Documentation: Select Area of Non-Compliance

  Select NO - Could not produce any copy of the document NO - Data sheets don't match chemicals in use NO - Other

  • NO - Could not produce any copy of the document
  • NO - Data sheets don't match chemicals in use
  • NO - Other

• Back Of House / OH&S:<br><br>2 - Chemicals bottled, labelled, stored correctly? (15)

  Yes

  No

  NA

• Back Of House / OH&S: Select Area of Non-Compliance

  Select NO - Chemicals were not easy to access NO - The labels were hard to read NO - Significant build up or grime on them NO - Not firmly sealed NO - Chemicals stored near food NO - Chemicals not stored in clean/dry location NO - Other

  • NO - Chemicals were not easy to access
  • NO - The labels were hard to read
  • NO - Significant build up or grime on them
  • NO - Not firmly sealed
  • NO - Chemicals stored near food
  • NO - Chemicals not stored in clean/dry location
  • NO - Other

• Back Of House / Food Safety:<br><br>3 - Fridges meet the cleanliness standards? (5)

  Yes

  No

  NA

• Back Of House / Food Safety: Select Area of Non-Compliance

  Select NO - Smudges/chocolate were present on the glass NO - The rollers/doors had crumbs and dust NO - Underneath the shelves there was residue NO - Shelves not clear/clean of crumbs and mess NO - Seals not clean and free of build up NO - Top of fridge is free from dust and build up NO - Vents were not cleaned or clear NO - Fridge Condenser not clear/free from mess NO - Filters were not clean and clear NO - Other

  • NO - Smudges/chocolate were present on the glass
  • NO - The rollers/doors had crumbs and dust
  • NO - Underneath the shelves there was residue
  • NO - Shelves not clear/clean of crumbs and mess
  • NO - Seals not clean and free of build up
  • NO - Top of fridge is free from dust and build up
  • NO - Vents were not cleaned or clear
  • NO - Fridge Condenser not clear/free from mess
  • NO - Filters were not clean and clear
  • NO - Other

• "Back Of House / Food Safety:<br> <br>4 - Fridges meet the maintenance standards and below 5 deg? (15)

  Yes

  No

  NA

• Back Of House / Food Safety: Select Area of Non-Compliance

  Select NO - The fridge was making loud noises NO - Door not opening/closing/functioning NO - Handles were broken or not in good repair NO - Damaged shelves dials handles NO - More than one seal was damaged or cracked NO - BOH fridges was over 5 degrees NO - BOH fridge door was left open NO - Other

  • NO - The fridge was making loud noises
  • NO - Door not opening/closing/functioning
  • NO - Handles were broken or not in good repair
  • NO - Damaged shelves dials handles
  • NO - More than one seal was damaged or cracked
  • NO - BOH fridges was over 5 degrees
  • NO - BOH fridge door was left open
  • NO - Other

• Back Of House / Cleanliness:<br>5 - Back of house freezers clean? (5)

  Yes

  No

  NA

• Back Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - Smudges/chocolate were present on the glass NO - Rollers/doors had build up/crumbs/dust NO - Vents were not cleaned or clear NO - Shelves not clear/clean of crumbs and mess NO - Top/side of freezer had build up or mess NO - There was residue underneath the shelves NO - Ice has built up to form a thick layer NO - Seals were not clean and free of build up NO - Filters were not clean and clear NO - Other

  • NO - Smudges/chocolate were present on the glass
  • NO - Rollers/doors had build up/crumbs/dust
  • NO - Vents were not cleaned or clear
  • NO - Shelves not clear/clean of crumbs and mess
  • NO - Top/side of freezer had build up or mess
  • NO - There was residue underneath the shelves
  • NO - Ice has built up to form a thick layer
  • NO - Seals were not clean and free of build up
  • NO - Filters were not clean and clear
  • NO - Other

• Back Of House / Maintenance:<br><br>6 - Back of house freezers maintained and -16 deg or colder? (15)

  Yes

  No

  NA

• Back Of House / Maintenance: Select Area of Non-Compliance

  Select NO - Damaged shelves/dials/handles or other items NO - More than one seal was damaged or cracked NO - The digital/manual display was not working NO - The freezer was making loud noises NO - Not opening/closing or functioning properly NO - BOH freezer not -16 degrees or colder NO - Freezer door was left open NO - Other

  • NO - Damaged shelves/dials/handles or other items
  • NO - More than one seal was damaged or cracked
  • NO - The digital/manual display was not working
  • NO - The freezer was making loud noises
  • NO - Not opening/closing or functioning properly
  • NO - BOH freezer not -16 degrees or colder
  • NO - Freezer door was left open
  • NO - Other

• Back Of House / OH&S:<br><br>7 - Is all food and drinks in the BOH off the floor? (15)

  Yes

  No

  NA

• Back Of House / OH&S: Select Area of Non-Compliance

  Select NO - There was food on the BOH floor NO - Other

  • NO - There was food on the BOH floor
  • NO - Other

• Back Of House / Cleanliness:<br><br>8 - Offsite storage organised and clean? (10)

  Yes

  No

  NA

• "Back Of House / Cleanliness: Select Area of Non-Compliance"

  Select NO - Stock was stored directly on the floor NO - Fridges and freezers were not clean NO - The off site storage area was not organised NO - The off site storage area was not clean NO - Other

  • NO - Stock was stored directly on the floor
  • NO - Fridges and freezers were not clean
  • NO - The off site storage area was not organised
  • NO - The off site storage area was not clean
  • NO - Other

• Back Of House / Food Safety:<br><br>9 - Refrigerated items dated correctly and inline with prescribed shelf life? (15)

  Yes

  No

  NA

• Back Of House / Food Safety: Select Area of Non-Compliance

  Select NO - Products in under bar fridges did not have a prep date NO - Items in cake fridge not dated NO - Milk was out of date NO - Chocolate mix was out of date NO - Other

  • NO - Products in under bar fridges did not have a prep date
  • NO - Items in cake fridge not dated
  • NO - Milk was out of date
  • NO - Chocolate mix was out of date
  • NO - Other

• Back Of House / Maintenance:<br><br>10 - Store has all approved cleaning materials and they are being maintained? (15)

  Yes

  No

  NA

• Back Of House / Maintenance: Select Area of Non-Compliance

  Select NO - No surface spray/all purpose spray NO - No mops or bucket (2 x colours) NO - No dustpan and broom NO - No broom(s) or vacuum NO - No wet floor signs NO - Cleaning equipment not kept clean NO - Cleaning equipment not maintained NO - Cleaning equipment not available NO - Other

  • NO - No surface spray/all purpose spray
  • NO - No mops or bucket (2 x colours)
  • NO - No dustpan and broom
  • NO - No broom(s) or vacuum
  • NO - No wet floor signs
  • NO - Cleaning equipment not kept clean
  • NO - Cleaning equipment not maintained
  • NO - Cleaning equipment not available
  • NO - Other

• Back Of House / Cleanliness:<br><br>11 - BOH floors clean and maintained to standard? (15)

  Yes

  No

  NA

• Back Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - Dust balls and build up on the floor NO - Floor was sticky or had spillage NO - Crumbs or significant mess on the floor NO - The flooring was peeling or coming apart NO - The flooring was ripped or torn NO - Trip hazards were visible and not managed NO - Floor mats are not flat/good condition NO - Other

  • NO - Dust balls and build up on the floor
  • NO - Floor was sticky or had spillage
  • NO - Crumbs or significant mess on the floor
  • NO - The flooring was peeling or coming apart
  • NO - The flooring was ripped or torn
  • NO - Trip hazards were visible and not managed
  • NO - Floor mats are not flat/good condition
  • NO - Other

• Back Of House / Cleanliness:<br><br>12 - Walls /ceilings / shelves clean and maintained? (15)

  Yes

  No

  NA

• Back Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - The ceiling had excessive cobwebs and or dust NO -The walls had food or other scraps present NO -The walls had a build up of obvious residue NO - Walls dirty and had fingerprints/markings NO - The shelving had grime/build up NO - Walls had obvious scuff marks/paint peeling NO - There was cracked/damaged tiling NO - The ceiling was not well maintained/damaged NO - There was broken shelving NO - Other

  • NO - The ceiling had excessive cobwebs and or dust
  • NO -The walls had food or other scraps present
  • NO -The walls had a build up of obvious residue
  • NO - Walls dirty and had fingerprints/markings
  • NO - The shelving had grime/build up
  • NO - Walls had obvious scuff marks/paint peeling
  • NO - There was cracked/damaged tiling
  • NO - The ceiling was not well maintained/damaged
  • NO - There was broken shelving
  • NO - Other

• Back Of House / Maintenance:<br><br>13 - Dishwasher clean and well maintained? (15)

  Yes

  No

  NA

• Back Of House / Maintenance: Select Area of Non-Compliance

  Select NO - The dishwasher was not clean on the outside NO - Hood and fan/vent had build up of dust/grime NO - Water inside of the dishwasher was dirty NO - Mould and build up visible NO - Dishwasher trays were damaged NO - The dishwasher trays had any mould/deep-seated grime NO - Dishwasher tubs were unclean/damaged NO - Other

  • NO - The dishwasher was not clean on the outside
  • NO - Hood and fan/vent had build up of dust/grime
  • NO - Water inside of the dishwasher was dirty
  • NO - Mould and build up visible
  • NO - Dishwasher trays were damaged
  • NO - The dishwasher trays had any mould/deep-seated grime
  • NO - Dishwasher tubs were unclean/damaged
  • NO - Other

• Back Of House / Cleanliness:<br><br>14 - Wet area clean and maintained? (15)

  Yes

  No

  NA

• Back Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - Spray nozzles were dirty/build up of grime NO - There were taps/nozzles that were leaking NO - Under sink area had build up and grime NO - There were sinks that were not clean NO - Taps were dirty/ build up of grime NO - Sink had significant build up/mould NO - The back wall was dirty/build up of grime NO - Tiles and grouting were dirty/build up NO - The seals were unclean NO - Other

  • NO - Spray nozzles were dirty/build up of grime
  • NO - There were taps/nozzles that were leaking
  • NO - Under sink area had build up and grime
  • NO - There were sinks that were not clean
  • NO - Taps were dirty/ build up of grime
  • NO - Sink had significant build up/mould
  • NO - The back wall was dirty/build up of grime
  • NO - Tiles and grouting were dirty/build up
  • NO - The seals were unclean
  • NO - Other

• Back Of House / OH&S:<br><br>15 - Ladder and trolley are safe, are working and clean? (15)

  Yes

  No

  NA

• Back Of House / OH&S: Select Area of Non-Compliance

  Select NO - Ladder was damaged/not in good working order NO - Trolley was damaged and not in working order NO - There was significant build up of dust NO - Significant flour or crumbs were visible NO - Significant spillage/stickiness NO - There was significant grime dirt or mess NO - Other

  • NO - Ladder was damaged/not in good working order
  • NO - Trolley was damaged and not in working order
  • NO - There was significant build up of dust
  • NO - Significant flour or crumbs were visible
  • NO - Significant spillage/stickiness
  • NO - There was significant grime dirt or mess
  • NO - Other

• Back Of House / OH&S:<br><br>16 - Shelves clean, accessible and stocked correctly? (15)

  Yes

  No

  NA

• Back Of House / OH&S: Select Area of Non-Compliance

  Select NO - The shelving was not accessible NO - Shelving was overstocked and stacked high NO - No shelving is not clean and tidy NO - Other

  • NO - The shelving was not accessible
  • NO - Shelving was overstocked and stacked high
  • NO - No shelving is not clean and tidy
  • NO - Other

• Back Of House / Cleanliness:<br><br>17 - Back of house vents/air-con clean and clear? (5)

  Yes

  No

  NA

• Back Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - Build up/dust/grime on the outside or ceiling NO - There was build up/dust/grime in the vent NO - Not maintained/covered NO - Other

  • NO - Build up/dust/grime on the outside or ceiling
  • NO - There was build up/dust/grime in the vent
  • NO - Not maintained/covered
  • NO - Other

• Back Of House / Maintenance:<br><br>18 - Lights clean, covered and in working order? (15)

  Yes

  No

  NA

• Back Of House / Maintenance: Select Area of Non-Compliance

  Select NO - All lights were not covered NO - All lights were not in working order NO - Lights had dust build up NO - Other

  • NO - All lights were not covered
  • NO - All lights were not in working order
  • NO - Lights had dust build up
  • NO - Other

• Back Of House / OH&S:<br><br>19 - Dough machine meets maintenance standard? (15)

  Yes

  No

  NA

• Back Of House / OH&S: Select Area of Non-Compliance

  Select NO - Kill switch on grill is not working NO - There was flaking rust on the unit NO - Was not working properly NO - The machine was not bolted down at the feet NO - The machine was not bolted down to the floor NO - Hand guard was broken NO - Other

  • NO - Kill switch on grill is not working
  • NO - There was flaking rust on the unit
  • NO - Was not working properly
  • NO - The machine was not bolted down at the feet
  • NO - The machine was not bolted down to the floor
  • NO - Hand guard was broken
  • NO - Other

• Back Of House / Cleanliness:<br><br>20 - Dough machine to cleanliness standard? (5)

  Yes

  No

  NA

• Back Of House / Cleanliness: Select Area of Non-Compliance

  Select NO - Excess flour/significant dust on unit NO - The unit had not been wiped down regularly NO - The bowl was not covered when not in use NO - Chunks of dough in the bottom of the bowl NO - Other

  • NO - Excess flour/significant dust on unit
  • NO - The unit had not been wiped down regularly
  • NO - The bowl was not covered when not in use
  • NO - Chunks of dough in the bottom of the bowl
  • NO - Other

• Back Of House / OH&S:<br><br>21 - Fire Safety items to National standards and emergency procedures maintained? (15)

  Yes

  No

  NA

• Back Of House / OH&S: Select Area of Non-Compliance

  Select NO - No the extinguisher gauge is out of range NO - The store has no fire blanket NO - Not serviced within the last six months NO - Equipment has dust/oil build up NO - There were no fire extinguishers available NO - No signage located above each one NO - Exit signs not illuminated (where applicable) NO - Evac sign not displayed (FOH or BOH) NO - Exit signs were not visible and or obstructed NO - Other

  • NO - No the extinguisher gauge is out of range
  • NO - The store has no fire blanket
  • NO - Not serviced within the last six months
  • NO - Equipment has dust/oil build up
  • NO - There were no fire extinguishers available
  • NO - No signage located above each one
  • NO - Exit signs not illuminated (where applicable)
  • NO - Evac sign not displayed (FOH or BOH)
  • NO - Exit signs were not visible and or obstructed
  • NO - Other

• Back Of House / OH&S:<br><br>22 - Are injury procedures followed? (15)

  Yes

  No

  NA

• Back Of House / OH&S: Select Area of Non-Compliance

  Select NO - The first aid kit was not fully stocked NO - No record of injuries or injury procedures NO - The first aid kit was not accessible NO - If you are injured sign not displayed NO - Items present not listed on approved list NO - Other

  • NO - The first aid kit was not fully stocked
  • NO - No record of injuries or injury procedures
  • NO - The first aid kit was not accessible
  • NO - If you are injured sign not displayed
  • NO - Items present not listed on approved list
  • NO - Other

• Back Of House / OH&S:<br><br>23 - All electrical equipment has been tested and tagged and or RCD tested in the previous 12 months? (15)

  Yes

  No

  NA

• Back Of House / OH&S: Select Area of Non-Compliance

  Select NO - Equipment not tested (test + Tag or RCD) in last 12 months NO - Equipment has only been partly tested NO - Other

  • NO - Equipment not tested (test + Tag or RCD) in last 12 months
  • NO - Equipment has only been partly tested
  • NO - Other

• Back Of House / OH&S:<br><br>24 - Powerpoints and equipment are safe and not damaged? (15)

  Yes

  No

  NA

• Back Of House / OH&S: Select Area of Non-Compliance

  Select NO - There was broken equipment that was a RISK NO - Powerpoints damaged/broken/cracked/burnt NO - Electrical cords were damaged NO - Other

  • NO - There was broken equipment that was a RISK
  • NO - Powerpoints damaged/broken/cracked/burnt
  • NO - Electrical cords were damaged
  • NO - Other

• Back Of House / Staff / Product:<br><br>25 - Store using correct ingredients? (15)

  Yes

  No

  NA

• Back Of House / Staff / Product: Select Area of Non-Compliance

  Select No - San Churro branded cinnamon NO - San Churro COFFEE was not being used NO - Eateo or Moro branded Olive oil was not used NO - San Churro milk/dark/white choc not used NO - Other non approved item in use NO - Other

  • No - San Churro branded cinnamon
  • NO - San Churro COFFEE was not being used
  • NO - Eateo or Moro branded Olive oil was not used
  • NO - San Churro milk/dark/white choc not used
  • NO - Other non approved item in use
  • NO - Other

• Back Of House / Staff / Product:<br><br>26 - Staff wearing full uniform and groomed according to guidelines? (15)

  Yes

  No

  NA

• Back Of House / Staff / Product: Select Area of Non-Compliance

  Select NO - Not wearing a San Churro approved shirt NO - Staff member had leggings/tights on NO - Staff not wearing black or dark blue pants/shorts NO - Staff not wearing enclosed black shoes NO - Staff members not wearing approved apron NO - Staff had multiple rings necklace or bangles NO - Team members were wearing a wristwatch NO - Staff were wearing nail polish/fake nails NO -Staff did not have hair neat or tied up NO - Other

  • NO - Not wearing a San Churro approved shirt
  • NO - Staff member had leggings/tights on
  • NO - Staff not wearing black or dark blue pants/shorts
  • NO - Staff not wearing enclosed black shoes
  • NO - Staff members not wearing approved apron
  • NO - Staff had multiple rings necklace or bangles
  • NO - Team members were wearing a wristwatch
  • NO - Staff were wearing nail polish/fake nails
  • NO -Staff did not have hair neat or tied up
  • NO - Other

• Back Of House / Documentation:<br><br>27 - Is certified music being played? (15)

  Yes

  No

  NA

• Back Of House / Documentation: Select Area of Non-Compliance

  Select NO - There was no music playing NO - The music was too loud NO - The music was not approved NO - Music was soft/speakers not working NO - Other

  • NO - There was no music playing
  • NO - The music was too loud
  • NO - The music was not approved
  • NO - Music was soft/speakers not working
  • NO - Other

• Back Of House / Documentation:<br><br>28 - Store has business documentation is up to date? (15)

  Yes

  No

  NA

• Back Of House / Documentation: Select Area of Non-Compliance

  Select NO - Food safety log was not updated daily NO - Food receive log not up to date NO - Business license not available or on display NO - Thermometer probe not calibrated in food log NO - No accredited staff in Food Safety NO - Staff food safety handler certificates not updated or available NO - Food safety supervisor certificates not updated or available NO - Other

  • NO - Food safety log was not updated daily
  • NO - Food receive log not up to date
  • NO - Business license not available or on display
  • NO - Thermometer probe not calibrated in food log
  • NO - No accredited staff in Food Safety
  • NO - Staff food safety handler certificates not updated or available
  • NO - Food safety supervisor certificates not updated or available
  • NO - Other

• Back Of House / Documentation:<br><br>29 - Store has a pest management program in place and was free of pests? (15)

  Yes

  No

  NA

• Back Of House / Documentation: Select Area of Non-Compliance

  Select NO - Pests in any part of the interior of store NO - Pest activity inside the store (take photo) NO - No pest control docs within last 3 months NO - Other

  • NO - Pests in any part of the interior of store
  • NO - Pest activity inside the store (take photo)
  • NO - No pest control docs within last 3 months
  • NO - Other

• Overall visit comment