Title Page

  • Site conducted

  • Conducted on

  • Location

Store visit

Concierage

  • The concierge area is presentable/clean/neat

  • Has the appropriate marketing material and waivers available

  • Merchandise cabinet is organized and neat

  • Concierge greets and welcomes guests immediately

  • The Concierge Team is smiling, friendly, has a positive interaction with guests

  • Daily Sheet is being used and filled out correctly

  • Phones are being answered in a timely manner

  • The concierge team are executing walk-ins reservations correctly

  • Guests are recognized and thanked as they leave

  • Emails are current and responses are delivered in a timely manner

  • Emailed voicemails are returned and noted correctly on the emails reply

  • Concierge in proper uniforms

Axe /Throwing/Game Areas

  • Guests are greeted within 60 seconds

  • TM is creating a safe but fun environment

  • Axe Pro safety meeting hits all points, is personable and confident

  • Areas are reset quickly and properly

  • Guests are addressed by name whenever possible

  • Service staff is smiling, friendly, courteous

  • Adequate PAR levels of Target boards and sharp axes

  • Targets are in working order and presentable

  • Range maintenance area is safe, organized and clean

  • Guests are thanked for their patronage and invited back

  • Safety Meeting Graded Score

BAR

  • Guests are greeted within 60 seconds

  • Bartender friendly, encourages positive interaction with guests

  • Garnishes are fresh and cut according to house specs

  • The proper garnishes are used in each drink

  • Standardized recipes are used with proper galssware

  • The properly sized glassware is used and clean. Back up stock is avaiable

  • All drinks are properly iced

  • A jigger is used when appropiate.

  • Wine has not gone bad

  • Bartender recommends drinks when appropriate

  • Timely beverages refills

  • Juices and other bar supplies are dated and properly rotated

  • Chilled beverages are maintained at the proper temperatures

  • Tip Jar kept away from Cash Drawer

  • Bar area is clean and presentable

  • Marketing material is out, cleaned and presentable (includes menus)

  • HACCP requirements are met - See report

  • Inspection ready (everything is in operation)

CABANAS/LOUNGES/COMMON AREAS

  • Presentable and Neat

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  • Candles out and Lit and in the correct locations

  • Cushions/Furniture clean and presentable

  • Menus and QR's are out, clean, and working

  • Appropriate marketing material and menus are out

  • Tables: positioned correctly

  • Cabana service is attentive, personable, and prompt

  • Timing- 30-minute warning is given with proper follow-up

  • All pre-order items are staged and ready to go

Restrooms

  • Floors clean mopped, Air Fresh

  • Mirrors Clean and Spotless

  • Sinks: soap stocked and auto unit working

  • Toilets: clean & stocked with appropriate supplies, seats tight

  • Toilets: clean & stocked with appropriate supplies, seats tight

  • Trash Can: Not overflowing with liners inserted liners

  • Bathroom checklist is up to date and being used correctly

  • Marketing material are current

KITCHEN/

  • HACCP READY

  • All equipment woking and Clean

  • All food dated and rotated

  • All fridges are temping correctly

  • Toast KDS screens and printers wiped down and cleaned

  • Quality and Temperature control demonstrated

  • TM's have the appropriate kitchen tools for operation

  • Thermometers and test strips are in the building

  • Dry Storage is neat and organized

  • Walk-in- All food is located at the appropriate levels and food safe

  • Food on the line is temping

Patio and Entry ways

  • Patio clean and organize

  • Patio set up correctly and in use

  • Front windows and doorways are clean and organized

  • Sidewalks are free of clutter

Trash Area

  • Trash areas is free of debris

  • Pick ups are at the right frequency

  • Trash cans are clean and smell free

TEAM MEMBERS APPEARANCE & EFFICIENCY

  • Staff is neat and well-groomed and uniforms are within guidelines

  • Teamwork and cooperation is utilized in all areas of food & beverage delivery

  • Service staff is proficient at all necessary POS functions

  • Timely beverage refills

  • Radios and Ipads are being used appropriately and ade in effective communication

  • TMs smiling, friendly and are having positive interactions with guests

MANAGERS

  • 7-Shifts/ Scheduling plan in place (scheduled appropriately)

  • MOD on the floor and making figure 8's interacting with Guests

  • All Toast equipment Printing and in Working order

  • Licenses are up to date

  • TIPs, Servesafe, Local city town documents are current

  • Music & Screens are at the appropriate levels and working

  • Pre-shifts are being conducted

  • Ready for Revenue sheets are in use

  • Safe audit- The safe has the correct petty cash total and deposits are up to date.

The templates available in our Public Library have been created by our customers and employees to help get you started using SafetyCulture's solutions. The templates are intended to be used as hypothetical examples only and should not be used as a substitute for professional advice. You should seek your own professional advice to determine if the use of a template is permissible in your workplace or jurisdiction. You should independently determine whether the template is suitable for your circumstances.