Title Page
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Site conducted
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Conducted on
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Location
Store visit
Concierage
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The concierge area is presentable/clean/neat
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Has the appropriate marketing material and waivers available
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Merchandise cabinet is organized and neat
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Concierge greets and welcomes guests immediately
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The Concierge Team is smiling, friendly, has a positive interaction with guests
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Daily Sheet is being used and filled out correctly
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Phones are being answered in a timely manner
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The concierge team are executing walk-ins reservations correctly
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Guests are recognized and thanked as they leave
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Emails are current and responses are delivered in a timely manner
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Emailed voicemails are returned and noted correctly on the emails reply
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Concierge in proper uniforms
Axe /Throwing/Game Areas
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Guests are greeted within 60 seconds
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TM is creating a safe but fun environment
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Axe Pro safety meeting hits all points, is personable and confident
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Areas are reset quickly and properly
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Guests are addressed by name whenever possible
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Service staff is smiling, friendly, courteous
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Adequate PAR levels of Target boards and sharp axes
- Yes
- No
- N/A
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Targets are in working order and presentable
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Range maintenance area is safe, organized and clean
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Guests are thanked for their patronage and invited back
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Safety Meeting Graded Score
BAR
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Guests are greeted within 60 seconds
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Bartender friendly, encourages positive interaction with guests
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Garnishes are fresh and cut according to house specs
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The proper garnishes are used in each drink
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Standardized recipes are used with proper galssware
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The properly sized glassware is used and clean. Back up stock is avaiable
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All drinks are properly iced
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A jigger is used when appropiate.
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Wine has not gone bad
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Bartender recommends drinks when appropriate
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Timely beverages refills
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Juices and other bar supplies are dated and properly rotated
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Chilled beverages are maintained at the proper temperatures
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Tip Jar kept away from Cash Drawer
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Bar area is clean and presentable
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Marketing material is out, cleaned and presentable (includes menus)
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HACCP requirements are met - See report
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Inspection ready (everything is in operation)
CABANAS/LOUNGES/COMMON AREAS
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Presentable and Neat
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Candles out and Lit and in the correct locations
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Cushions/Furniture clean and presentable
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Menus and QR's are out, clean, and working
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Appropriate marketing material and menus are out
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Tables: positioned correctly
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Cabana service is attentive, personable, and prompt
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Timing- 30-minute warning is given with proper follow-up
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All pre-order items are staged and ready to go
Restrooms
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Floors clean mopped, Air Fresh
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Mirrors Clean and Spotless
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Sinks: soap stocked and auto unit working
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Toilets: clean & stocked with appropriate supplies, seats tight
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Toilets: clean & stocked with appropriate supplies, seats tight
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Trash Can: Not overflowing with liners inserted liners
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Bathroom checklist is up to date and being used correctly
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Marketing material are current
KITCHEN/
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HACCP READY
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All equipment woking and Clean
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All food dated and rotated
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All fridges are temping correctly
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Toast KDS screens and printers wiped down and cleaned
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Quality and Temperature control demonstrated
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TM's have the appropriate kitchen tools for operation
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Thermometers and test strips are in the building
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Dry Storage is neat and organized
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Walk-in- All food is located at the appropriate levels and food safe
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Food on the line is temping
Patio and Entry ways
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Patio clean and organize
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Patio set up correctly and in use
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Front windows and doorways are clean and organized
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Sidewalks are free of clutter
Trash Area
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Trash areas is free of debris
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Pick ups are at the right frequency
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Trash cans are clean and smell free
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TEAM MEMBERS APPEARANCE & EFFICIENCY
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Staff is neat and well-groomed and uniforms are within guidelines
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Teamwork and cooperation is utilized in all areas of food & beverage delivery
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Service staff is proficient at all necessary POS functions
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Timely beverage refills
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Radios and Ipads are being used appropriately and ade in effective communication
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TMs smiling, friendly and are having positive interactions with guests
MANAGERS
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7-Shifts/ Scheduling plan in place (scheduled appropriately)
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MOD on the floor and making figure 8's interacting with Guests
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All Toast equipment Printing and in Working order
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Licenses are up to date
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TIPs, Servesafe, Local city town documents are current
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Music & Screens are at the appropriate levels and working
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Pre-shifts are being conducted
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Ready for Revenue sheets are in use
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Safe audit- The safe has the correct petty cash total and deposits are up to date.