• Require employees, contractors and volunteers to wear a mask, face shield, or face covering, unless an accommodation for people with disabilities or other exemption applies.
Face coverings are not required when eating/drinking or when not in a public-facing location where six (6) or more feet of distance can be maintained.
• Provide masks, face shields, or face coverings for employees.
• If it is a transit agency, require riders to wear face coverings and provide one for a rider that does not have one, and develop policies and procedures as described below.
• Develop and comply with policies and procedures that provide for accommodations and exemptions from the mask or face covering requirement for employees and contractors based on:
State and federal disabilities laws if applicable, including the Americans with
Disabilities Act (ADA) which protects people with disabilities from discrimination
in employment and requires employers to engage in the interactive process for
State or federal labor laws where applicable.
State and federal public accommodations laws that provide all persons with full
and equal access to services, transportation, and facilities open to the public.
OHA public health guidance if applicable.
• If customers or visitors will be required to wear a face covering, develop a policy and post clear signs about any such requirements. A policy that requires customers and visitors to wear face coverings must:
Provide exceptions to the policy to accommodate people with certain health
conditions, or children under 2 years of age.
Take into account that places of public accommodation must make reasonable
modifications to their policy to allow people with disabilities to access their services.
Take into account that requiring people to wear face coverings affects people
differently including people of color who may have heightened concerns about
racial profiling and harassment due to wearing face coverings in public.
Consider whether to provide face coverings for customers or visitors who do not
• Require employees and contractors to review the business’s policies and procedures related to:
Employee accommodations and exemptions.
Customer and visitor face covering requirements.
• Post signs about whether customers or visitors are required to wear face coverings in languages that are commonly spoken by customers and visitors
• Educate employees:
On how to safely work and communicate with people who cannot wear masks or face coverings.
That they may need to remove a mask or face covering for individuals who need to read lips or see facial expressions to communicate.