Information
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Store #
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Conducted on
A. Front End Operations
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During the peak selling season are all garden registers issued tills and ready to be opened at a moments notice?
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Is the store prepared to utilize the Line Buster process on the LRT and is everyone trained on the process?
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Does the Cashiers-Lawn & Garden schedule reflect adequate coverage?
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Is the loading cart available and does it have available the necessary supplies, e.g. twine, flags, plastic?
B. Distressed Product
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Is the store executing the Distressed Live Good Markdown program, including but not limited to proper signage, pricing, and location (back of garden center) (reference policy SF-27)
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Is the store utilizing recovery bags in order to sell through damaged bagged goods as quickly as possible?
C. Receiving Process
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Are live nursery POs processed correctly when received, e.g. correct quantities processed, damages entered correctly, etc.
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Is all live nursery product processed into the system the same day it is received?
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Are all discrepancies or concealed quality issues communicated to the vendor within 2 business days of receipt?
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Are lawn & garden freight bills / bills of lading documented correctly?