Title Page
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Personnel
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O U R S P A C E
Team member information - holidays - absence - lieu days
Membership sales yesterday (or weekend) Target and month to date, PT Packs, Locker Sales
Members and guests feedback
Marketing events and functions
Club news
Class of the week
NFF promotion of the week
NPS Score
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Sign once completed:
Our Values
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V A L U E & B E H A V I O U R
RELIABLE: I will deliver the services and experience I have promised to deliver in a respectful and timely manner.
INNOVATIVE: I will continuously strive to improve our member and team member experience by thinking creatively and suggesting new ideas.
PASSIONATE: I want my positive energy levels to impact those around me and create an inspiring environment by being friendly and helpful all the time.
EXPERT: I aim to be the best in my role by continuously learning and seeking feedback and developing where possible.
