Oxygen Brand Standards

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

Brand Standards site audit-

• Are all entrance areas clean and clear of cigarette butts?

  Yes

  No

  N/A

• Is the FOH presentation aesthetically pleasing and free from clutter?

  Yes

  No

  N/A

• Were management present, and engaged in FOH and busy areas?

  Yes

  No

  N/A

• Are all team members in their correct locations?

  Yes

  No

  N/A

• Are all areas clean and clear of obstructions?

  Yes

  No

  N/A

• Are all team members clean and presentable?

  Yes

  No

  N/A

• Do all team members have the correct equipment to carry out their duties?

  Yes

  No

  N/A

• Do team members have the correct PPE (jump socks)

  Yes

  No

  N/A

• Is there evidence of team engagement with customers?

  Yes

  No

  N/A

• Are all activities operational and in good condition?<br>

  Yes

  No

  N/A

• Is all equipment instruction present for each activity and in good condition?

  Yes

  No

  N/A

• Is all equipment available to conduct the activity correctly?<br>E.g. enough foam in the foam pit, battle sticks (pugil sticks) for the battle beam and enough dodgeballs for a game?

  Yes

  No

  N/A

• Are all team members trained and have an understanding of the business experience, expectations and ethos?

  Yes

  No

  N/A

• Do the team have relevant knowledge of the activities, policies and procedures?

  Yes

  No

  N/A

• Was the choice of music appropriate to the session?

  Good

  Fair

  Poor

  N/A

• Are all personal items stored in team areas?

  Yes

  No

  N/A

• How would you rate the overall holiday theme experience?

  Good

  Fair

  Poor

  N/A

• Is there evidence of whole-team engagement throughout the park?

  Yes

  No

  N/A

Brand Standards Park Presentation-

• Is all lighting in good condition, working correctly including:<br>( Photo O seating, External lighting, park interactive lighting, sock display lighting, tunnel lighting, stairwell lighting, seating area lighting, decorative areas, strip lighting and park disco and decorative lighting)

  Yes

  No

  N/A

• Is all signage in good condition and free from damage including:<br>( floor directional signage, external signage, safety signage, party hallows, activity signage, and park graphics.

  Yes

  No

  N/A

• Are all cafe menus displayed on tables?

  Yes

  No

  N/A

• Is the Display fridges fully stocked and well presented?

  Yes

  No

  N/A

• Is the impulse / cake displays well displayed and in line with trading volume?

  Yes

  No

  N/A

• Is the food leaving the kitchen to Spec

  Yes

  No

  N/A

• Watch a transaction at till point, was the service Above expectation / Meet expectation / Below expectation

  Above expectation

  Met expectation

  Below Expectation

• Is all signage relevant? <br>Promotional signage, party halos, café screens and banners.

  Yes

  No

  N/A

Brand Standards Cleanliness

• Are all areas clean and clear of rubbish?

  Yes

  No

  N/A

• Are all deliveries cleaned away and stored correctly?

  Yes

  No

  N/A

• Are all tables clean and are staff aware of cleaning tables when in the cafe areas?

  Yes

  No

  N/A

• Is all dust both low and high levels at an acceptable level?

  Yes

  No

  N/A

• Are all toilet areas clean and suitably stocked?

  Yes

  No

  N/A

• How would you rate the overall kitchen standards of cleanliness?

  Good

  Fair

  Poor

  N/A

Brand Standards Stock-

• Are sock levels adequate?

  Yes

  No

  N/A

• Are food levels adequate and is there evidence of stock rotation?

  Yes

  No

  N/A

• Are there adequate first aid supplies?

  Yes

  No

  N/A

• Does the site have sufficient allocation for staff uniforms?

  Yes

  No

  N/A

Brand Standards Maintenance-

• Are there any major maintenance issues?

  Yes

  No

  N/A