Title Page
-
Site conducted
-
Conducted on
-
Prepared by
-
Location
Oxygen Brand Standards audit.
-
Is the entrance clean and clear of rubbish & cigarette butts, window graphics clean and free from peeling edges?
-
Is reception clear and free form delivery boxes, desk free of personal items? Are all team members wearing name badges?
-
Are the reception team members aware of the summer pass incentive?
-
Are the walkways clean and clear of rubbish?
-
Are all interactives working/been reported in a timely manner if not?
-
Is the sock display/sock levels adequate for business?
-
Do the display screens show relevant content and are all working?
-
Are all lockers working, been reported if not?
-
Is the Excite tunnel in full working order and being operated for EVERY session in line with standards?
-
Are the stairwells clean and clear of obstruction?
-
Is the customer seating area clean and set as per BS, menus on tables/sauce caddy etc?
-
Are the party areas/rooms clean and set to show prospective customers round?
-
Is all courts equipment in full working order (reported for repair AND to AL if not to ensure customers are aware of any kit out of action) carpets/vinyl clean?
-
Did the park experience meet the following expectations: -Team members were attentive to jumpers' safety and engaging with customers. -Did at least one interaction/game activity take place during your visit? -Was the end-of-session announcement clear, mentioning the wristband colour and directing people to where the exit is?
-
Are toilets clean and fully stocked?
-
Is the café counter and impulse purchase display fully in line with BS, fully stocked?
-
Are all staff in correct uniform, clean and presentable?
-
Person completing check:
