Peak trade audit

• Document No.1

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Was the shop clean and well presented ?

  Yes

  No

  N/A

• Were all product in the fridge available?

  Yes

  No

  N/A

• Where all product in cake display avalaible and did it look full

  Yes

  No

  N/A

• Were you served within 120 second of joining the queue

  Yes

  No

  N/A

• Did you recive a welcome from any of the team ?

  Yes

  No

  N/A

• Did you recive polite service with eye contact and smile?

  Yes

  No

  N/A

• Did you recive your coffee in 120 second of paying for it ?

  Yes

  No

  N/A

• Was your coffee well presented and meet brand standards ?

  Yes

  No

  N/A

• Were table cleared in within 3minutes of being left

  Yes

  No

  N/A

• Where toilet clean and well presented ?

  Yes

  No

  N/A

Focus questions

• Any managment on site to be seen

  Yes

  No

  N/A

• Coffee machine all on 2+2

  Yes

  No

  N/A

• Any ledership behaviour noticed

  Yes

  No

  N/A