Title Page
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Site conducted
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Conducted on
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Prepared by
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Location
Cultural Considerations
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Employees know they will be recognized when they go above and beyond
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Employees know and see that you do not play favorites
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Employees are encouraged to share ideas for improving things
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Employees “talk trash” about other employees to you
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Are policies consistent? (example: do you allow employees to come in late?)
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Employees are allowed to throw away food with no questions asked
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Employees are clear on how you view their performance due to the regular feedback you give them
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Performance evaluations occur on time for all employees (Qtrly)
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All employees feel appreciated and valued
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All employees get along with each another
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Employees view their co‐workers as a second family
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Employees know that you care about them and can share an example of how you showed it
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New employees are supported and treated with respect (not alienated)
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Poor performance is addressed right away. You don’t “hope it goes away” and avoid confrontation
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Employees can share examples of how you celebrated team accomplishments
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You recognize employees for:
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You have a good relationship with all your employees
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Employees know their strengths because you point them out
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Are your employees are trained and certified using the Jenius Platform
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Is succession planning conducted on a Quarterly basis
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Are your Schedules are posted timely (by Thurs 5pm)
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Do you support Flexible hour scheduling and accommodate requests
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Do your employees provide referrals for job opening
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What are some actions that you can take (or new rules you can enforce) to improve your restaurant culture?
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As you uncover the unwritten rules of your culture, consider which ones you want to keep and which you want to change
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You may want to speak with other restaurant managers who have great team cultures and see how they are successful
Break Room
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Is it clean and in good repair?
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Is it used for breaks or for storage?
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Is there a mirror, clock, radio/TV, coat rack or locker, seating?
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Are required labor law posters posted?
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What is the tone of posted notes - positive or negative?
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Is the Communication Board updated weekly?
Uniforms
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Are TM's and Managers wearing proper uniform, including hat/hairnet, nametag and non-slip shoes? Are uniforms in good condition? Aprons in the grill?
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Is the proper safety equipment available and being used? ( filtering)
Recruitment
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Talent Reef checked 5 times/week. Old applications sorted
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Now Hiring window, door & DT decal posted
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Advertising outside of the restaurant - community center, washeteria, apartment buildings?
Hiring
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Interview guides used
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Realistic job preview
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Scheduled for centralized orientation & 3 day training
Training
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Jenius modules assigned and completed, 1 workstation/month
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Training time scheduled weekly
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Training materials posted (training tune-up checklist)