Title Page

  • Document No.

  • Pest Control

  • Tamarfoods

  • Conducted on

  • Debra Phipps

  • Location
  • Chris Bothma, Kevin Jenkins

  • Summary;

M&S PEST PREVENTION February 2016 v3

M&S 1.0 General

  • 1.1 Factory management should take overall responsibility for preventive pest control. A nominated member of the senior factory management team (eg. Technical or Operations Manager) must have accountability for pest control matters.

  • 1.2 Only competent personnel with suitable training and qualifications (e.g. RSPH L2 Certificate in Pest Control or RSPH L2 Award or Certificate in Pest Management or equivalent), and with experience of pest prevention in a food factory environment should carry out inspections and treatments for pests.

M&S 2.0 Contracted Pest Control Services

  • 2.1 Contractors Any pest control contractor operating at a Marks & Spencer food supplier’s factory should be a BPCA or NPTA member, provide a 24 hour/7 day emergency call out service, and comply fully with these Guidelines. All inspections which form part of the contract should be carried out by personnel employed by the pest control company.

  • 2.1.1 The pest control system should include inspections for all pests and cover the whole site and any off site storage buildings. The contractor should control all pests liable to infest or contaminate foodstuffs and packaging materials.

  • 2.1.2 Certain pest species, where encountered, may require separate additional treatment outside the scope of the basic contract e.g. booklice, mites, birds, flying insects, exotic species of ants, cats and wildlife.

  • 2.1.3 The contract should include arrangements for the rapid identification of pests or evidence of pests such as droppings, frass and webbing.

  • 2.1.4 Responsibility for removing old evidence of pests (e.g. droppings) should be formally agreed between the client and the contractor.

  • 2.1.5 A formal, minuted review meeting should take place regularly (eg. every 6 months), attended by the senior factory manager responsible for pest control and the contractor’s Area or Branch Manager. These meetings should be used as an opportunity to discuss service standards and the support given by the factory in achieving the pest prevention objectives.

M&S 2.2 Routine Inspections

  • 2.2.1 These should be carried out by the contractor’s Service Technician at least 8 times per year at evenly spaced intervals (i.e every 5 to 7 weeks). All visits should be planned in advance with factory management. <br>The suitability of any variation to this specification must be assessed and agreed by the auditor during a Marks & Spencer audit. This may need to be discussed with M&S.

  • 2.2.2 An inspection of the entire site for evidence of pests should be carried out during each routine visit. This should include the perimeter, all ancillary buildings including service and other non-production areas, and high and low levels in each part of the factory. Safe access should be provided. As part of these routine visits, all bait and monitoring stations and devices should be inspected. Insect pads, pheromone lures and bait should be replenished as required to maintain efficacy and proof of service and should be dated internally.

  • 2.2.1 Any evidence of pests found should be recorded and reported to factory management along with any improvements required to help maintain a pest free environment e.g. proofing, cleaning, housekeeping, waste control, storage issues, and, where necessary, treatment.

  • 2.2.4 A factory representative with pest control responsibility should accompany the Technician for at least part of each inspection.

  • 2.2.5 The Technician and a factory representative should sign routine inspection report documentation, and agree any action points or recommendations before the contractor has left the site. All action points raised should be signed off on completion either on the paperwork or on the on-line electronic system in real time.

M&S 2.3 In-depth Inspections

  • 2.3.1 The contractor’s suitably qualified Field Biologist or equivalent should carry out in-depth inspections at least 4 times per year at evenly spaced intervals. To ensure independence, this person should not carry out any of the routine inspections at the factory.

  • 2.3.2 The Field Biologist should arrange the dates for all quarterly inspections in advance with the senior factory manager responsible for pest control to ensure that he/she will be present. The inspections should not coincide with routine visits by the Technician.

  • 2.3.3 The Biologist should allow sufficient time to carry out a detailed inspection of all areas of the site. Baits checked as part of this inspection should be recorded.

  • 2.3.4 In-depth inspections should be carried out in conjunction with factory personnel to ensure full access to all areas and a clear understanding of the issues raised.

  • 2.3.5 At the end of the inspection a review meeting should take place attended by the senior manager responsible for pest control during which the findings are discussed and actions agreed.

  • 2.3.5 At the end of the inspection a review meeting should take place attended by the senior manager responsible for pest control during which the findings are discussed and actions agreed.

  • 2.3.6 The Field Biologist should submit a written report to the factory detailing the findings and agreed actions. Any unresolved points from previous reports should be clearly identified. A hand written copy of the report summary and any action points should be left at the time of the inspection and the full typed report sent within 7 days of the inspection or an electronic report which is generated at the time of the visit.

M&S 2.4 Inspections by Factory Management

  • 2.4.1 Routine internal hygiene audits and inspections carried out by factory management should include pest prevention matters (e.g. evidence of pests, pest proofing).

  • 2.4.2 Where readily infestible raw materials such as flour, dried fruit, nuts or chocolate are stored and handled, these commodities and storage areas should be regularly inspected by a competent person from the factory trained to recognise evidence of relevant pests. The results of these inspections should be recorded together with any necessary corrective action taken.

  • 2.4.3 The pest control contractor should be immediately called to visit the site if any evidence of pests is found.

M&S 3.0 Documentation

M&S 3.1 Pest Control Contractors Service Specifications

  • 3.1.1 There should be a detailed contract specification setting out the full extent of the contract including:-  details of the pests covered by routine inspections, elimination measures and those pests excluded from the contract  the frequency and purpose of all planned visits  results of pest control inspections should be assessed and analysed for trends. This should be carried out at least annually or in the event of infestation. Specified limits should be set where activity is measurable and where these limits are exceeded an action plan between pest control contractor and site management should be agreed and documented.  areas of the factory covered by the contract including any off site storage facilities  expected time required to carry out routine inspections by the Technician and Biologist  call out arrangements and contact telephone numbers including out of hours emergency numbers (N.B. any call made before 18.00 concerning evidence of live pest activity within the factory (or other emergency) should result in a same day visit)  follow up arrangements to deal with any pest activity  responsibility for removing old evidence of pests<br> pesticides and other preparations likely to be used to control or monitor pests and a description to enable easy identification plus COSHH documentation  any services routinely offered to food factories which have been excluded from the contract at the client’s request

  • 3.1.2 The client should supply the contractor with the names of all personnel at the factory with specific management responsibilities for pest control. This should include the senior member of the factory management team with overall responsibility for the preventive pest control system.

M&S 3.2 Pest Prevention File

  • 3.2.1 There pest prevention file or electronic reporting system must contain the following:- a) The contract specification (see 3.1 above) and a letter from the contractor confirming that the specification complies fully with either these Guidelines or alternative arrangements acceptable to the Marks and Spencer Hygiene Technologist. b) An up to date (and dated) plan of the factory site showing the locations of all permanent baiting and monitoring points. A key should be used to distinguish the different types of baits and monitoring devices. c) A checklist detailing all areas covered by the contract (including inspection only areas) and identifying the number and type of monitoring points in each area. The presence or absence of any evidence of pests should be clearly recorded on the checklist at the time of each programmed inspection by the contractor, including Field Biologist’s inspections. The contractor’s representative and a member of the factory management team should sign the checklist on each occasion. d) Detailed inspection reports identifying the precise nature and extent of any pest activity found, scientific names of the species concerned and any action to be taken by the client or contractor regarding:  Elimination of pests  Proofing  Cleaning  Housekeeping  Any other recommendations to improve pest prevention standards<br>Original copies of inspection reports should be left at the factory at the time of the visit and should be signed by both the contractor and a factory representative. All action points should be signed off on completion. e) Aplannedprogrammesettingouttheweek-commencingdatesfor all contracted visits. f) COSHH data sheets for all pesticide preparations likely to be used and records of actual usage during each visit. g) Thesuppliermustbeabletodemonstrateasoundworking knowledge of the on-line system and all associated records.

  • 3.2.2 All pest prevention file reports should be sequentially numbered.

  • 3.2.3 The contents of the pest control file should be regularly reviewed and kept up to date by the senior manager responsible for pest control.

  • 3.2.4 Where electronic/paperless systems are in operation, the designated site contact and their nominated deputy must have access to the system and be fully conversant with its use

M&S 4.0 Pesticide Usage

  • 4.1 All pesticides should be approved by the relevant regulatory authority and their use should comply with current national legislation.

  • 4.2 The use of insecticides in food factories should be kept to the absolute minimum necessary to treat active infestations.

  • 4.3 There should be no routine precautionary insecticidal spraying, dusting, or fogging.

  • 4.4 Rodenticide used should be so sited as to prevent either accidental food contamination or ingestion by humans or non-target animals

  • 4.5 Only fully trained and qualified personnel should be permitted to apply pesticide preparations.

  • 4.6 Pesticides should be used in such a way as to ensure there is no risk of contamination of foodstuffs, food packaging materials, food contact surfaces or personnel.

  • 4.7 Where pesticide is applied, records of its use including type, location, and quantities used should be kept.

  • 4.8 Compliance with current national health and safety at work legislation (eg. current COSHH Regulations in the UK) should be ensured at all times.

M&S 5.0 In-House Systems of Pest Control

  • 5.1 In-house pest control systems should be approved by a Marks & Spencer Hygiene Technologist and comply in full with all relevant sections of these Guidelines.

  • 5.2 Quarterly in-depth inspections should be performed by a company pest control advisor or an independent consultant agreed by Marks & Spencer.

TFMS Section 24 Pest management v6

  • 24.1 Pest management programme and risk assessment<br>The site must have an effective pest management programme covering the whole site ensuring that product is not at risk from pest activity. The programme must be reviewed and audited annually or when a major issue occurs as a minimum, whichever is the more frequent. The pest management programme must be based on an assessment of the risk to the product and must consider:  site location and surrounding environment  building design  raw material and products on site  history of pest issues  different factory areas  seasonal variations  production calendar

  • 24.2 Pest management programme specification<br>The pest management programme must be documented and must include as a minimum, although this is not an exhaustive list:  details of the pest control provider ( can either be a specialist external company or a trained employee)  pest control provider training certificates (trained employees must have proof of recognised training and licencing as required by local legislation)  frequency and type of inspections, with a minimum of 8 general inspections a year  a site plan identifying the area covered by the programme and pest monitoring points (e.g. toxic/nontoxic baits)  the pests covered  the pest management methods and procedures in use  EFK tube change frequency  the procedures for follow up inspections following identification of infestations, including agreement of follow up frequency with the pest control provider – this frequency must be agreed and documented on a case by case basis ensuring it is appropriate to the infestation, but as a minimum must confirm there is no evidence of infestation for 2 consecutive follow-up inspections<br> material safety data sheets for all chemicals used  emergency call out details  details of how it complies with all local legislation (e.g. bird control, traps etc)

  • 24.3 Pest management programme records<br>During each programmed inspection, reports must be documented and include the following:  all observations of pests or pest activity  recommendations for action by the site including hygiene or proofing, as well as any outstanding recommendations from previous inspections  details of chemicals used (type, quantity and location) and any relevant health and safety information  reports of access difficulties or lost baits  report is signed by the nominated manager or deputy  update trend analysis

  • 24.4 Management accountability<br>A trained and competent company employee must be accountable for the pest management programme and that the specification is complied with, e.g. frequency of inspections, follow up frequencies. Where paperless, electronic or online systems are in operation, the designated individual and any nominated deputies must have access to the system and have knowledge of its content/workings.

  • 24.5 Pest monitoring<br>Pest monitoring points must be appropriately positioned by risk. They must be robust, tamper proof, and secured to walls or floors to prevent removal.

  • 24.6 Live catch and break back traps<br>Where used, live catch systems, including glue boards, must be inspected daily or more frequently where required by local legislation. This can be done by the pest control provider or a trained on site person. Where used, break back traps must be enclosed, tamper proof and have an indicator to show if the trap has been activated. The design must be such that it gives an immediate kill. Break back traps must only be used in production areas with permission of your Tesco Technical contact. Break back traps must be checked at least weekly where they are being used for monitoring activity. Daily checks are required where they are being used to manage an infestation, to observe if they have been activated, until no evidence of activity for 7 days. This can be done by the pest control provider or a trained on site person.

  • 24.7 (Medium) Toxic bait<br>Toxic baits must not be used routinely in open product manufacturing and storage areas, unless in enclosed access panels. An example of when they can be used is when re-commissioning a previously decommissioned site or area, but only before it goes back into use. Loose/granular toxic baits must not be used in open product manufacturing and storage areas (e.g. poison grain). Gels or blocks must be used. Where an infestation is evident, authorisation to use toxic baits is required from your Tesco Technical contact.

  • 24.8 Pest monitoring flying insects<br>Electric flying insect killers (EFK’s) and pheromone traps must be suitably located so as not to present a risk to product, and not over open raw materials or products or production lines. Spray or fumigation treatments must be used in a controlled manner, not during production hours and not over uncovered product.

  • 24.9 Pest proofing windows<br>Windows designed to be open, must be suitably proofed to prevent pest entry (including canteens, toilets and locker facilities if connected directly to the production facility).


  • 4.14.1 If pest activity is identified it shall not present a risk of contamination to products, raw materials or packaging. The presence of any infestation on site shall be identified in pest control records and be part of an effective pest management programme to eliminate or manage the infestation such that it does not present a risk to products, raw materials or packaging.

  • 4.14.2 The site shall either contract the services of a competent pest control organisation, or shall have appropriately trained staff, for the regular inspection and treatment of the site to deter and eradicate infestation. The frequency of inspections shall be determined by risk assessment and shall be documented. Where the services of a pest control contractor are employed, the service scope shall be clearly defined and reflect the activities of the site.

  • 4.14.3 Where a site undertakes its own pest control, it shall be able to effectively demonstrate that: • pest control operations are undertaken by trained and competent staff with sufficient knowledge to select appropriate pest control chemicals and proofing methods and understand the limitations of • use, relevant to the biology of the pests associated with the site • staff undertaking pest control activities meet any legal requirements for training or registration • suficient resources are available to respond to any infestation issues • there is ready access to specialist technical knowledge when required • legislation governing the use of pest control products is understood

  • 4.14.4 Pest control documentation and records shall be maintained. This shall include as a minimum: • an up-to-date plan of the full site, identifying numbered pest control device locations • identification of the baits and/or monitoring devices on site • clearly defined responsibilities for site management and for the contractor • details of pest control products used, including instructions for their effective use and action to be • taken in case of emergencies • any observed pest activity <br>details of pest control treatments undertaken

  • 4.14.5 Bait stations or other rodent control devices shall be appropriately located and maintained to prevent contamination risk to product. Toxic rodent baits shall not be used within production or storage areas where open product is present except when treating an active infestation. Where toxic baits are used these shall be secured. Any missing bait stations shall be recorded, reviewed and investigated.

  • 4.14.6 Fly-killing devices and/or pheromone traps shall be correctly sited and operational. If there is a danger of insects being expelled from a fly-killing extermination device and contaminating the product, alternative systems and equipment shall be used.

  • 4.14.7 In the event of infestation, or evidence of pest activity, immediate action shall be taken to identify at-risk product and to minimise the risk of product contamination. Any potentially affected products should be subject to the non-conforming product procedure.

  • 4.14.8 Records of pest control inspections, pest proofing and hygiene recommendations and actions taken shall be maintained. It shall be the responsibility of the site to ensure that all of the relevant recommendations made by its contractor or in-house expert are carried out in a timely manner.

  • 4.14.9 An in-depth, documented pest control survey shall be undertaken at a frequency based on risk, but as a minimum annually, by a pest control expert to review the pest control measures in place. The survey shall: • provide an in-depth inspection of the facility for pest activity • review the existing pest control measures in place and make any recommendations for change. The timing of the survey shall be such as to allow access to equipment for inspection where a risk of stored product insect infestation exists.

  • 4.14.10 Results of pest control inspections shall be assessed and analysed for trends on a regular basis, but, as a minimum: • in the event of an infestation • annually. This shall include a catch analysis from trapping devices to identify problem areas. The analysis shall be used as a basis for improving the pest control procedures.

  • 4.14.11 Employees shall understand the signs of pest activity and be aware of the need to report any evidence of pest activity to a designated manager.

Morrisons 4.14 Pest control v4

  • 4.14.12 The Company shall employ all necessary resources to ensure all food processing, packing, storage and transport is undertaken in „pest free‟ conditions. Where evidence of pest activity is identified, immediate action shall be taken to eliminate the hazard and implement adequate preventive action for the issue that has compromised „pest free‟ conditions. The efficacy of preventive action to eliminate pest activity shall be verified by Company management.

  • 4.14.13 The site shall have in place effective systems to monitor and verify the effectiveness of pest control activities undertaken. This should include accompanying the technician or field biologist at intervals and conducting independent checks on bait boxes, Electronic Fly Killers (EFKs) and other pest control devices.

  • 4.14.14 In each year, a minimum of 8 routine and 4 field biologist visits shall be carried out (it is acceptable for a site to replace routine visits with additional field biologist visits or audits by pest control experts). For in house pest control systems, external expertise shall be utilised for field biologist visits.

  • 4.14.15 EFKs shall be serviced at least once a year with an associated bulb change for each device. The bulb change shall take place at an appropriate point within the year to ensure optimum efficiency at times of peak insect populations. Specification limits shall be established for EFK catch tray analysis. Catch tray/sticky film analysis shall be carried out at a minimum frequency of 4 times per year.

  • 4.14.16 All pest sightings or evidence of their activity shall be risk assessed and appropriate action taken to identify and quarantine any product that could have become contaminated. In such cases, a formal documented investigation shall be conducted by the pest contractor. In the event that Morrisons product is affected, the Morrisons Technical Manager shall be notified of the incident as soon as possible.

  • 4.14.17 Where employed, live catch systems such as sticky boards, must be subject to recorded inspection daily or more frequently where required by in country legislation.

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