PFML Complaint Resolution Form

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

Site Information

• Site Name

• Site Contact Number

• Site Email Address

Contact Information

• Contact Name

• Contact Number (if different from above)

Complaint Specifics

• Area of Complaint

• Details of Complaint

Action To Be Taken

• Action Plan Required

  Yes

  No

  N/A

Contact Confirmation

• I confirm that I contacted Parthenon Facilities Management Services Limited to advise of the above mentioned complaint regarding the service provided to me.

• Customer Name/Position

  Sign

• Time/Date

  Date

• Parthenon Facilities Management Limited

  Sign

• Time/Date

  Date

Resolution Confirmation

• Following that complaint, I can confirm that this matter has now been fully rectified to my complete satisfaction within a reasonable time frame.

• Customer Name/Position

  Sign

• Time/Date

  Date

• Parthenon Facilities Management Limited

  Sign

• Time/Date

  Date