Information
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Applicants Name
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Conducted on
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Prepared by
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Select date
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Phone Interview Guidelines for Managers
# introduce yourself - your name, position, department,company
# Explain the reason for your call - short first round interview
# Answer applicants questions / if required arrange new call time
# Confirm next step or time frame they can expect to hear from you - if you progress to round two you will be called in for an interview -
Position Applied For
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Applicants Phone Number
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What was it in the advertisement that attracted to you to the role?
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What do you know about [Company]
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Tell me why you enjoyed most about your last position
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Tell me what you enjoyed least about your last position
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Why did (are) you leave(ing) your last position
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Can you think of a time when you had to assimilate a lot of information in a short period of time. How did you manage this?
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On a scale of 1 - 10 ( 10 being the best) how would you rate your customer service skills and why?
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On a scale of 1-10 (10 being the best) how would you rate your PC literacy/Microsoft Office skills.
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When dealing with a difficult caller what is your approach to locate the source of the issue and find a solution in a a short space of time?
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Are you susceptible to office politics and what measures due you use to stay impartial and separated?
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What office/admin skills and capabilities will you bring to the role if selected?
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What Salary Range are you looking for ?
- $30-$40k
- $40-$45k
- $45-$50k
- $50-$55k
- $55-$60k
- $60-$65k
- $65-$70k
- $70-$75k
- $75-$80k
- $80-$85k
- $85-$90k
- $90-$95k
- $95-$100k
- $100-$110k
- $110-$120k
- $120k plus
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If appointed to the role when would you be able to start
- immediately
- 1 week
- 2 weeks
- 3 weeks
- 4 weeks
- longer than 4 weeks
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Comments
