Title Page
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Store / Site Audited
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Conducted on
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Audit Completed By
- Michael Garrett
- Jose Santos
- Francisco Morales
- Mike Garrett
- Alan Garrett
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M&S Representative Present?
- Yes
- No
Food Hall
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Hard and resilient flooring.
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Freudenberg flooring only including top and bottom plates of Escalators.
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Strata Tiles.
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Trolley Bays.
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Underneath Raised Racking.
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Till Points (16 weekly task).
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Refrigeration Units (26 weekly Task).
Collect by Car & Customer Ordering Points
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Flooring.
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Ambient shelving (8 weekly/daytime cleaning).
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Surface Tops.
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Till & VDU Components, including sides and bases.
Store Wide
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Front of house (internal & external).
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Entrance doors
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Barrier Matting.
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Sluice Room / Cleaning Compounds / Cleaning Cupboards.
Customer Toilets
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Porcelain items - WCs, Urinals & Sinks.
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Walls, Tiled Walls, Partitions and Doors.
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Flooring.
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Cisterns, pipes and fittings.
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Baby change units.
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Dispensing Units, to include Soap Dispensers, Toilet Roll Dispensers, Sanitary Bins, Roller Towel dispensers, Hand Dryers, etc.
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Mirrors.
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Waste Bins.
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Soft Furnishings (parent & baby room only).
Backstage Areas
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Refrigerator Units in Staff Locker rooms.
Shower Rooms
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Floors.
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Shower Heads, taps and Pipework.
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Shower Screens.
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Shower Base & Drains.
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Extract Fans (monthly daytime cleaning).
Staff Toilet Areas
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Porcelain items - WCs, Urinals and Sinks.
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Walls, Tiled Walls , Partitions and Doors.
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Flooring.
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Cisterns, Pipes and Fittings.
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Dispensers to include Soap Dispensers, Toilet Roll Dispensers, Roller Towels and Hand Dryers.
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Mirrors.
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Waste Bins.
Cold Rooms
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Floors (weekly)
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Fan Guards (twice yearly).
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Ceiling, Lights and Walls (twice yearly)
M&S Bank / Bureau De Change (if applicable)
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Flooring both hard flooring and carpeted.
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Glass doors and other internal glass.
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Partition walls throughout.
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Seating.
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Furniture to include cabinets, telephones, sills, pictures, fixtures and fittings and coffee tables.
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ATM Screens, TV and Media Screens.
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Counter areas.
General Merchandise
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Carpeted Flooring.
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Hard Flooring.
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Mirrors.
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Doors.
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Till Points.
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Touch Screen Order Points.
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Browse & Order Hubs.
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Customer Seating.
Fitting Rooms
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Carpeted Areas.
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Hard Flooring.
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Walls, Partitions & Doors.
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Customer Seating.
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Lighting.
Service Desk
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Service Desks, tops, sides and bases.
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Flooring.
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Refuse Bins.
Store Wide.
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Customer Staircases & Landings.
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Escalators.
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Customer Lifts including Scenic Lifts.
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Refuse Bins.
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Fire Fighting Equipment.
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Telephones.
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Internal ATMs.
External Shop Front.
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Confectionery Stands.
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Food Office.
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Doors (internal).
Backstage Areas
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Doors.
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Staircase and Landings including Handrails.
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Stockrooms.
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Goods Lifts.
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Corridors both carpeted and hard floor.
Backstage Locker Rooms.
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Carpeted and Hard Flooring.
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Locker Doors, ledges and Mirrors.
Backstage Offices, Training Rooms and Retail Academy.
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Carpeted and Hard Flooring.
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Office Furniture to include Desks, Chairs and Cabinets.
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Sills, pictures, fixtures and fittings.
Window Cleaning.
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Weekly Window Cleaning schedules complete?
Periodical Cleaning.
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Periodical Cleaning schedules complete?
Health & Safety
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Is the Noticeboard correct and up to date?
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Is the Site File correct and up to date?
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Is there good Colour Code segregation in place?
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Are all Chemicals within the cleaners compound on APTU List?
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Is all Machinery in a well maintained and acceptable condition?
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Is all Machinery PAT Tested to statutory requirements?
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Is the Accident Book available/being used? Are there any completed forms in the book?
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Are Cleaning Operatives wearing the correct uniform?
Management Sign Off.
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Premium Representative
- Michael Garrett
- Jose Santos
- Francisco Morales
- Mike Garrett
- Alan Garrett
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Signature