Information
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Document No.
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Audit Title
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Client / Site
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Conducted on
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Prepared by
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Location
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Personnel
Forecourt
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No defective equipment
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Landscaping clean and tidy
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Gloves and towels full
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Priceline done and gantry matches the pumps
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Pos on Esso forecourt, legal and up to date
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Bunkers are full, clean, priced correctly and rust free
Exterior
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Floor is clean and litter free
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Clean windows and ledges, no damaged area's
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External equipment is clean (a frames, bins, carwash)
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Trolleys and baskets are clean and available and have no litter in them
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Windows are used to promote great offers and reflect the pos weekly news
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Exterior signage and lights are in working condition and clean
Produce
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No more than 5 gaps, over faced with TOS ticket
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All products presented well with no over filled products
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All products labeled to sharp left
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Country of origin on single banana's, pears, apples, peppers, oranges, potatoes, clementines and packed banana's or must be removed from sale
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Produce check for poor quality, would you buy it?
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Pinch pull bags available
Fresh food and chillers
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All products presented
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No missing labels, all presented to the sharp left and the largest possible size for product
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Tagging on meat, chicken, high value cheese
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All fixtures clean from grills to ceiling
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Stripping is in good condition throughout fresh
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Fresh hotspot has good trading products and pos is displayed
Bakery
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All products baked to spec
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All products presented and labeled to sharp left
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Gaps are faced over and TOS tickets used to cover the gaps
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Both nut and colouring legal labels are displayed on each mod
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Prep area is cleaned after use and any open sachets are disposed of
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Tongs are clean and available to use
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Costa coffee, cups, lids and sugars are filled to capacity
Grocery
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Promotion ends and ladder racks are all promotional and pos are displayed
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All products are labeled to the sharp left
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Clipstrips full and labeled, 1 per mod to the left
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Cleaning on all fixtures and ladder racks is great
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Stripping is not broken
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In queue is full with promotional impulse lines only
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Tagging in place and restrict fill is on appropriate products
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Stacks are promotional with pos, any that drop below required height are removed and replaced
BWS And Frozen
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Merchandised and gaps faced over with TOS tickets
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Fixtures are clean
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Labels displayed to the sharp left and with largest possible
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All lights working and no build up of ice in the large or ice cream freezer
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Beer stacks are per the pocket planner or promotional
Warehouse
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All fire exits are clear and the back gate does not have the drop down bar down
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All area litter free and clean
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Waste has only one area and is not overfilled
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Not on plan cage is visible and stacked correctly
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All back stock on cages has a overstock investigation sticker on from previous day
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High value cage and cigarette safe are locked and secure
Service
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Colleagues are dressed for service, this includes the correct uniform and shoes to be worn
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Colleagues are engaging customers and sharing great service at every opportunity
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Colleagues are promoting feedback at every opportunity
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Colleagues are helpful land friendly on the shop floor
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Making moments matter board is up to date and all information is values led
Colleague area's
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Colleague area is clean, tidy and clutter free with no dishes in the sink
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Correct equipment such as cups, plates and cutlery are available to use
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Hand towels dispenser is full and correct chemicals are being used
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Fridge and cupboards have only products with receipts attached or managers signature, all else to be thrown out.
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Legal notices are displayed
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Dashboard is completed with sales, waste, shrink, waste routines and gaps
