Procedure and Performance Review - Handling and Repair

• Document No.

• Audit Title

• Client / Site

• Conducted on

  Date

• Prepared by

• Location
  Address

• Personnel

• Reported incidents since last PPR

• Overall Rating, 5 Excellent - 1 Not Acceptable

Handling

• Type of Service Provider

  Ground handling

  Repair station

  Ground handling/Repair station

  IP

• RKN t2

  Handling

  Handling/Repair

  Repair

• RAP t2

  Handling

  Handling/Repair

  Repair

• JYP t2

  Handling

  Handling/Repair

  Repair

  N/A

• RKN e1

  Handling

  Handling/Repair

  Repair

  N/A

• RAP e2

  Handling

  Handling/Repair

  Repair

  N/A

• Max storage, RKN equivalent.

• Is the storage space enough for the next 6-12 month?

  Yes

  No

  N/A

• What capabilities do they have to pick up or deliver? (RKN equvelant)

  Select 1 2 3 4 5 6 7 8 9 10 11 12 N/A

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • N/A

• Do they have loading docks?

  Yes

  No

  N/A

• Can they ON/OFF load side loaded trucks?

  Yes

  No

  N/A

• How many e containers can they charge at the same time?

• Do they have IR reader and software to download and send data to Envirotainer?

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Ground Handling and Repairs

• Do they have all valid Repair and Parts Manuals?

  Yes

  No

  N/A

• Do they have the valid Service Provider Handbook and Enclosures?

  Yes

  No

  N/A

• Are only Envirotainer trained personnel handling Envirotainer containers?

  Yes

  No

  N/A

• Are only Envirotainer trained personnel repairing Envirotainer containers

  Yes

  No

  N/A

• Do we have training records on all personnel handling/repairing Envirotainer containers?

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

GHI compliance

• Are they Mobile or Web interface?

  Mobile

  Web

• How many mobile sets do they have?

  N/A

  2

  3

  4

  5

• Are printed forms quality in compliance with Envirotainer requirements?

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Pick Up and Receipt

• How far in advance do they get the Pick Up Authorization from Envirotainer?

  >6 hrs

  >12 hrs

  >24 hrs

  <24hrs

  N/A

• Is it often you have unsuccessful Pick Ups, i.e. containers not available?

  Yes

  No

  N/A

• Can you perform walk around inspection when collecting Envirotainer containers?

  Yes

  No

  N/A

• Can you perform walk around inspections when receiving Envirotainer containers?

  Yes

  No

  N/A

• Does it happens that the other party refuse to sign the LUC Authorization?

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Inbound Inspection

• Do they perform the Inbound Inspection according to procedures?

  Yes

  No

  N/A

• Is it filled in correctly and complete every time?

  Yes

  No

  N/A

• Do they mark every damage?

  Yes

  No

  N/A

• Is Damage - Handling always marked when valid?

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Cleaning

• Do they have the cleaning area In or Outside?

  Inside

  Outside

  N/A

• What type of cleaning method are they using?

  Power washer

  Hose

  By hand

  N/A

• Are they clean according to Envirotainer instructions and specifications?

  Yes

  No

  N/A

• How long time does it take to clean?

  15 min

  20 min

  25 min

  30 min

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Delivery and Release

• How far in advance do they get the Delivery/Release Authorization from Envirotainer?

  >6 hrs

  >12 hrs

  >24 hrs

  <24hrs

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Outbound Inspection

• Do they perform Outbound Inspection according to procedures?

  Yes

  No

  N/A

• Is it filled in correctly and complete every time?

  Yes

  No

  N/A

• Do they put a copy/original in the document pouch?

  Yes

  No

  N/A

• Do they save and archive a copy of the Outbound Inspection?

  Yes

  No

  N/A

• For how long do they save it?

  EASA

  FAA

  EASA/FAA

  Local

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Blue seals

• Do they use Envirotainer Quality Assurance Seal?

  Yes

  No

  N/A

• Do they seal the container door before every release/delivery?

  Yes

  No

  N/A

• Do they seal the control unit lid before every release/delivery?

  Yes

  No

  N/A

• Do they have enough seals in stock?

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

RKN e1/RAP e2 Handling

• Do they pull out the full length of the cable when charging?

  Yes

  No

  N/A

• Do they switch off the main switch when fully charged?

  Yes

  No

  N/A

• Do they have adapters in stock?

  Yes

  No

  N/A

• Do we have Thermo King at the location?

  RKN e1

  RKN e1/RAP e2

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Damage Handling

• Do they report all damage handling cases?

  Yes

  No

  N/A

• How many cases do they report in average per week?

• Do they fill in the Inspection form in according to the instruction?

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Calibration

• Are they a certified calibration station?

  Yes

  No

  N/A

• How many calibration tools do they have?

  1

  2

  3

  N/A

• Are all calibration tools calibrated?

  Yes

  No

  N/A

• Do they cross check the calibration tools and fill in the report according to instruction?

  Yes

  No

  N/A

• Do they fill in the calibration report correctly?

  Yes

  No

  N/A

• Do they have enough calibrations stickers with correct year?

  Yes

  No

  N/A

• How do they send the calibration reports?

  Mail

  Fax

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Repair performance RKN t, RAP t and RKN e

• Do they only use Envirotainer provided parts?

  Yes

  No

  N/A

• Are they repairing according to Envirotainer manuals and instructions?

  Yes

  No

  N/A

• Are they involved in any upgrade/modification programs?<br>

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Repair performance RAP e

• Do they only use Envirotainer provided parts?

  Yes

  No

  N/A

• Are they repairing according to Envirotainer manuals and instructions?

  Yes

  No

  N/A

• Are they involved in any upgrade/modification programs?<br>

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Spare part management

• Do they have enough calibrations stickers with correct year?

  Yes

  No

  N/A

• Do they have have consignment or purchased parts in stock?

  EASA

  FAA

  EASA/FAA

  Local

• Do they have enough parts in stock?

  Yes

  No

  N/A

• Do they order spare parts in time so they can repair in time?

  Yes

  No

  N/A

• Do they purchase any parts locally?

  Yes

  No

  N/A

• Is it approved by Envirotainer in writing?

  Yes

  No

  N/A

• Do they send spare part inventory and spare part usage monthly?

  Yes

  No

  N/A

• Rating, 5 Excellent - 1 Not Acceptable

• Comments

Contact details

• Do they have an emergency phone number when closed?

  Yes

  No

  N/A

• Do they have a group e-mail address?

  Yes

  No

  N/A

• Do they plan to move to a new facility within a 12 month period?

  Yes

  No

  N/A

Operational opening hours

• What are the operational opening hours?

• How often do they need to perform overtime?

• Does Envirotainer require extended opening hours?

  Yes

  No

  N/A

Certification

• What type of certifications do they have?

  EASA

  FAA

  EASA/FAA

  Local

• Picture of certificates

  Media

Follow up

• Action 1

• Action 2

• Action 3

• Action 4

• Action 5

• Signature

  Sign