Production QA

Quality Assurance Ride Along- Hello Garage Production

• Team Leader

  Select Brandon Dillon Jeff Tony Larry Kevin Jordan Trinidy

  • Brandon
  • Dillon
  • Jeff
  • Tony
  • Larry
  • Kevin
  • Jordan
  • Trinidy

• Customer Name

• Conducted on

  Date

• Prepared by

  Select Dan Todd Sierra Kevin Kraig Nick Bryan Jeremiah

  • Dan
  • Todd
  • Sierra
  • Kevin
  • Kraig
  • Nick
  • Bryan
  • Jeremiah

• Hello Garage Location

  Omaha

  Kansas City

  Des Moines

Arrive

• Hello Garage attire

  Yes

  No

  N/A

• On-The-Way Call

  Yes

  No

  N/A

• Before Pictures

  Yes

  No

  N/A

• Introduction

  Yes

  No

  N/A

• Yard sign (marketing content)

  Yes

  No

  N/A

• General Feedback: Arrive

Prepare, Grind & Clean

• Plastic work area

  Yes

  No

  N/A

• Equipment is on schedule for Maintenace and batteries charged

  Yes

  No

  N/A

• Grinding the work area done correctly

  Yes

  No

  N/A

• Proper crack chasing

  Yes

  No

  N/A

• Proper crack repair (all damage repaired)

  Yes

  No

  N/A

• Proper Vacuum

  Yes

  No

  N/A

• Proper Mopping

  Yes

  No

  N/A

• General Feedback: Prepare, Grind & Clean

Base Coat & Flake

• Proper mixing station

  Yes

  No

  N/A

• Cleats clean

  Yes

  No

  N/A

• Squeegee property

  Yes

  No

  N/A

• Proper basecoat rolling

  Yes

  No

  N/A

• Clean work area (walls, drive, etc.)

  Yes

  No

  N/A

• General Feedback: Base Coat & Flake

Customer update & marketing material

• Door hangers

  Yes

  No

  N/A

• Customer status update

  Yes

  No

  N/A

• General Feedback: Customer update & marketing material

Reclaim & Top Coat

• Proper scraping

  Yes

  No

  N/A

• Clean up and weigh excess flake

  Yes

  No

  N/A

• Rolling top coat both directions

  Yes

  No

  N/A

• Clean finish

  Yes

  No

  N/A

• General Feedback: Reclaim & Top Coat

Storage & Organization

• Installed to standard

  Yes

  No

  N/A

• Clean items after install

  Yes

  No

  N/A

• Place HG plates

  Yes

  No

  N/A

• Add additional protection

  Yes

  No

  N/A

• General Feedback: Storage & Organization

  Yes

  No

  N/A

Complete Installation

• Clean work area

  Yes

  No

  N/A

• All tools are in truck

  Yes

  No

  N/A

• All materials are logged prior to leaving jobsite

  Yes

  No

  N/A

• Final walk through

  Yes

  No

  N/A

• Collect Final Payment & record

  Yes

  No

  N/A

• Ask for 5-star reviews with podium link

  Yes

  No

  N/A

• Ask for referrals

  Yes

  No

  N/A

• Clean truck and prepare for tomorrow

  Yes

  No

  N/A

• Invoice customer

  Yes

  No

  N/A

• General Feedback: Complete Installation

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• Name 1-3 areas that the crew excelled on this project.

• Name 1-3 areas that this crew could improve.

• List any homework, assign, and due date.