PROPERTY SITE VISIT

• Site conducted

  Select

• Conducted on

  Date

• Prepared by

• Location
  Address

FRONT ENTRANCE

• Entrance sign , Property signage condition

  Yes

  No

  N/A

• Entrance Landscaping

  Yes

  No

  N/A

• Adequate & functioning lighting

  Yes

  No

  N/A

• Other (Flags, Banners, Balloons, etc)

  Yes

  No

  N/A

• Additional Comments

OFFICE AND AMENITIES

• Flowers and Landscaping in good orderwell watered and free of weeds?

  Yes

  No

  N/A

• Signage (Parking/Office Hours)

  Yes

  No

  N/A

• Leasing desk area organized

  Yes

  No

  N/A

• Leasing area neat, clean, floors clean

  Yes

  No

  N/A

• Front office staff professionally dressed according to policy?

  Yes

  No

  N/A

• Front office staff wearing "Live It" Buttons and Name Tags

  Yes

  No

  N/A

• Attractive Information Center (Brochures, Price Sheet, Specials)

  Yes

  No

  N/A

• Refreshment Center stocked, Kitchen clean?

  Yes

  No

  N/A

• Starbucks machine clean & functioning?

  Yes

  No

  N/A

• Front door mat swept clean and neat in appearance?

  Yes

  No

  N/A

• Entry (doors, threshold, walkway)

  Yes

  No

  N/A

• Clubhouse HVAC vents/return clean and free of debris. Is AC filter clean?

  Yes

  No

  N/A

• Check paint on the wallsis it in good shape? Is touch up paint necessary?

  Yes

  No

  N/A

• Interior Lighting (All bulbs working) Are bugs in the globes?

  Yes

  No

  N/A

• Windows clean and screens in place?

  Yes

  No

  N/A

• Bulbs match, all are working & fixtures clean?

  Yes

  No

  N/A

• Make ready board in place, updated & well organized?

  Yes

  No

  N/A

• Maintenance Staff in uniforms, pic name badges on shirt?

  Yes

  No

  N/A

• Organized closets/package room

  Yes

  No

  N/A

• Additional Comments

HAWTHORNE BRANDING

• Adequate supply of Hawthorne branded materials in place & being used?

  Yes

  No

  N/A

• Mouse pads at all office & business center locations?

  Yes

  No

  N/A

• Computer screens in office & business center all with Hawthorne background & Hawthorne screensaver?

  Yes

  No

  N/A

• Additional Comments

BUSINESS CENTER

• Signage/Rules/Hours

  Yes

  No

  N/A

• Condition of paint on the walls? Does it need touch up painting?

  Yes

  No

  N/A

• Confirm equipment is operable, internet working, printer working. Personally check

  Yes

  No

  N/A

• Equipment Appearance/Condition

  Yes

  No

  N/A

• Clean/Fresh Scent, supplies available

  Yes

  No

  N/A

• Access system/self locking doors

  Yes

  No

  N/A

• Additional Comments

FITNESS CENTER

• Signage/Safety rules/Disclaimer poster

  Yes

  No

  N/A

• Condition of paint on the wallsDoes it need to be touched up?

  Yes

  No

  N/A

• Condition of flooring

  Yes

  No

  N/A

• Any trip hazards

  Yes

  No

  N/A

• Are surge protectors in place

  Yes

  No

  N/A

• TV's operable and remotes available

  Yes

  No

  N/A

• Equipment Appearance/Condition

  Yes

  No

  N/A

• Fresh scent , General condition

  Yes

  No

  N/A

• Access system/self locking doors

  Yes

  No

  N/A

• Bulbs match, all are working & fixtures clean?

  Yes

  No

  N/A

• Drinking fountaincooler (clean, operational)

  Yes

  No

  N/A

• Additional Comments

SPORT COURTS AND PET PARK

• Safety Rules/Disclaimer Posted

  Yes

  No

  N/A

• Condition of paint on wallsdoes it need touch up paint?

  Yes

  No

  N/A

• Clean/Trash Free

  Yes

  No

  N/A

• Fence Condition

  Yes

  No

  N/A

• Court Surface Condition , Net Condition

  Yes

  No

  N/A

• Bulbs match, all are working & fixtures clean?

  Yes

  No

  N/A

• Adequate # of pet waste station in & near pet park & pet waste stations are adequately supplied & clean?

  Yes

  No

  N/A

• Additional Comments

POOLS / SPA / JACUZZI

• Furniture cleanliness and condition

  Yes

  No

  N/A

• Pool pots are lush & attactive/are being regularly watered/plants are not leggy

  Yes

  No

  N/A

• Deck clean and free of trip hazards

  Yes

  No

  N/A

• Skimmer debris free & operational

  Yes

  No

  N/A

• Tiles clean?

  Yes

  No

  N/A

• Water free of debris?

  Yes

  No

  N/A

• VGB drain expiration

  Yes

  No

  N/A

• "Lifesaver" Pole availability & condition

  Yes

  No

  N/A

• "Lifesaver" Ring availability & condition

  Yes

  No

  N/A

• Signage condition

  Yes

  No

  N/A

• Safety Rules/Disclaimer Posted

  Yes

  No

  N/A

• Bathrooms & Showers Clean/Operational

  Yes

  No

  N/A

• Water Clear/Chemicals Balanced?

  Yes

  No

  N/A

• Daily pool and spa logs kept? Chemicals OK

  Yes

  No

  N/A

• Pool chemicals & supplies safely stored & door locked?

  Yes

  No

  N/A

• Pool depths visibly marked

  Yes

  No

  N/A

• Emergency # Posted

  Yes

  No

  N/A

• 911 Phone Operationaltest personally and document

  Yes

  No

  N/A

• Pool permit present and posted

  Yes

  No

  N/A

• Automatic gate closures operational

  Yes

  No

  N/A

• Pool fence in good condition?

  Yes

  No

  N/A

• Trash/Ash Cans conditioncleanliness

  Yes

  No

  N/A

• Auto shutoff for Jacuzzi/sauna

  Yes

  No

  N/A

• Lighting Adequate and Operational

  Yes

  No

  N/A

• Bulbs match, all are working & fixtures clean?

  Yes

  No

  N/A

• Chemical storage awareness signage / fire department regulation

  Yes

  No

  N/A

• Additional Comments

GRILL AREA

• Signage condition

  Yes

  No

  N/A

• Safety Rules/Disclaimer Posted

  Yes

  No

  N/A

• Trash/Ash Cans conditioncleanliness

  Yes

  No

  N/A

• Lighting Adequate and Operational

  Yes

  No

  N/A

• Grilling Areasclean & grills are all functioning properly

  Yes

  No

  N/A

• Adequate grill brushes provided?

  Yes

  No

  N/A

• Picnic Areasclean & tables/pavillion are in good physical condition

  Yes

  No

  N/A

• Open grills & confirm all the burners are working

  Yes

  No

  N/A

• Does each grill have a functioning gas tank?

  Yes

  No

  N/A

• Condition of gas lines

  Yes

  No

  N/A

• Are timers installed on gas tanks?

  Yes

  No

  N/A

• Additional Comments

MAIL KIOSK/CARWASH/OTHER

• Debris Free

  Yes

  No

  N/A

• Mailboxes labeled and identifiable

  Yes

  No

  N/A

• Mailboxes open and lock properly

  Yes

  No

  N/A

• Walls and flooring free of surface algae and mildew?

  Yes

  No

  N/A

• Trash cans available/empty

  Yes

  No

  N/A

• Fliers and announcements on bulletin board only…not posted all over mail center

  Yes

  No

  N/A

• Carwash income collected routinely. Check trend

  Yes

  No

  N/A

• Hoses/Vacuums working/neatly stored

  Yes

  No

  N/A

• Adequate Lighting?

  Yes

  No

  N/A

• Additional Comments

PLAYGROUND

• Safety Rules/disclaimer posted

  Yes

  No

  N/A

• Condition of equipment/signage

  Yes

  No

  N/A

• Free of trip hazards/holes

  Yes

  No

  N/A

• Playground area free of weeds?

  Yes

  No

  N/A

• Adequate amt shock absorbing mulch present? Spread evenly and weed free?

  Yes

  No

  N/A

• Free of debris

  Yes

  No

  N/A

• Fence & border condition

  Yes

  No

  N/A

• Adequate lighting?

  Yes

  No

  N/A

• Additional Comments

LAUNDRY ROOMS

• General cleanliness/fresh scent

  Yes

  No

  N/A

• Machines operable and GROUNDED

  Yes

  No

  N/A

• Overhead lights working and no bulbs out? Lens on light in good repair?

  Yes

  No

  N/A

• Condition of paint on walls and is touch up paint needed?

  Yes

  No

  N/A

• Laundry tables/furniture/chairs

  Yes

  No

  N/A

• HVAC/Thermostat Locked/Temp OK

  Yes

  No

  N/A

• Lint Filters & Area Behind Dryers Clean?

  Yes

  No

  N/A

• Access System/Self Locking Doors?

  Yes

  No

  N/A

• Additional Comments

MAKE READIES , MODELS AND TOURING ROUTE

• Sidewalk/Curbs/Landscaping

  Yes

  No

  N/A

• Front Entry/Threshold/Door

  Yes

  No

  N/A

• Cabinet drawers cleaned out

  Yes

  No

  N/A

• WOW Refrigerator in place, clean, organized & stocked?

  Yes

  No

  N/A

• Are sprinkler heads painted over

  Yes

  No

  N/A

• Breezeway condition

  Yes

  No

  N/A

• Cleanliness ,kithen and baths/Scent

  Yes

  No

  N/A

• Are mini models in place

  Yes

  No

  N/A

• Furniture and Accessories

  Yes

  No

  N/A

• Lighting operational , Music Playing

  Yes

  No

  N/A

• Patio/balcony/exterior storage

  Yes

  No

  N/A

• Surrounding patios/balconies/doorways

  Yes

  No

  N/A

• Carpet cleaned and vaccuumedfree of stains and good rentable condition?

  Yes

  No

  N/A

• Windows, sliding door and tracks

  Yes

  No

  N/A

• Apartment marketed w/collateral material

  Yes

  No

  N/A

• Vacant Utilities (Walk 23 unturned units) Utilities shut down? HVAC? Fridge Temp?

  Yes

  No

  N/A

• Additional Comments

BUILDING EXTERIORS / COMMON INTERIORS

• Interior Lighting Adequate and Operational

  Yes

  No

  N/A

• Emergency Lighting Operational

  Yes

  No

  N/A

• Fire Exits clearly marked & obstacle free

  Yes

  No

  N/A

• Building Exterior (Paint/Siding)

  Yes

  No

  N/A

• Interior Hallways and Doors

  Yes

  No

  N/A

• Clean Exterior Stairs Breezeways and Doors

  Yes

  No

  N/A

• Smoke/Fire Alarms Inspected

  Yes

  No

  N/A

• Fire Hoses/Extinguishers Inspected

  Yes

  No

  N/A

• Windows/screens

  Yes

  No

  N/A

• Overhead SprinklersCheck for overspray and last inspection date. Any issues that need to be addressed?

  Yes

  No

  N/A

• General appearance of patios/balconies

  Yes

  No

  N/A

• Signage

  Yes

  No

  N/A

• Building Number Visibility

  Yes

  No

  N/A

• Roofs and Chimneys condition

  Yes

  No

  N/A

• Access Systems

  Yes

  No

  N/A

• Staircase condition

  Yes

  No

  N/A

• Dryer vents

  Yes

  No

  N/A

• Free of trip hazards?

  Yes

  No

  N/A

• Additional Comments

COMPACTOR / DUMPSTERS

• Operating Properly

  Yes

  No

  N/A

• No odor or overflow

  Yes

  No

  N/A

• Enclosure/Fencing

  Yes

  No

  N/A

• Lighting adequate and in good condition?

  Yes

  No

  N/A

• Clean access & clean surrounding asphalt

  Yes

  No

  N/A

• Rules posted & signage in good condition?

  Yes

  No

  N/A

• Other

  Yes

  No

  N/A

• Additional Comments

LANDSCAPING , LAKES , NATURAL AREAS

• Turf healthy, weed free, good color

  Yes

  No

  N/A

• Beds full, colorful, weed free & edged

  Yes

  No

  N/A

• Walk grounds and determine if any drainage issues present

  Yes

  No

  N/A

• Downspouts connected leading to splash blocks?

  Yes

  No

  N/A

• Grounds and beds debris free

  Yes

  No

  N/A

• Mulch/Pine Straw/ check for dead tree's

  Yes

  No

  N/A

• Clear Lake Water/ Clean Lake Perimeter

  Yes

  No

  N/A

• Spillway,property perimeter, fences, trash free, area behind buildings

  Yes

  No

  N/A

• Splash blocks in place & positioned correctly?

  Yes

  No

  N/A

• Has preemergence treatment taken place?

  Yes

  No

  N/A

• Hedges trimmed below windows?

  Yes

  No

  N/A

• Turn on irrigation. All heads functional, all heads pointed in correct direction, timers correct, rain delay in place?

  Yes

  No

  N/A

• Fountain working properly & fountain lighting in place & functioning?

  Yes

  No

  N/A

• Additional Comments

TOTAL PROPERTY DRIVEWAYS / PARKING / SIDEWALKS

• Curbs, good condition

  Yes

  No

  N/A

• Asphalt (Potholes, sealing, striping, even surface)

  Yes

  No

  N/A

• Speed bumps freshly painted

  Yes

  No

  N/A

• Fire hydrants freshly painted

  Yes

  No

  N/A

• Curbs freshly painted

  Yes

  No

  N/A

• Signs and sign posts (upright, no nicks)

  Yes

  No

  N/A

• Storm drains in place and clear of debris

  Yes

  No

  N/A

• Sidewalks and concrete

  Yes

  No

  N/A

• Overall cleanliness sand & debris free

  Yes

  No

  N/A

• Adequate parking & cars properly parked in designated spaces

  Yes

  No

  N/A

• Additional Comments

TEAM MORALE

• # of current open positions? # of open positions filled in past 90 days? # of open positions that were vacant more than 45 days during past 90 days

  Yes

  No

  N/A

• Is effective employee coaching taking place as needed? Are coaching forms being sent to Director of HR?

  Yes

  No

  N/A

• Overall team morale. Are the leasing office & RSS team members working together as a cohesive group

  Yes

  No

  N/A

• Additional Comments

MAINTENANCE SHOP / STORAGE ROOMS/MISCELLANEOUS MAINTENANCE

• Clean, Neat, Organized AND DOORS LOCKED

  Yes

  No

  N/A

• Inventory Control

  Yes

  No

  N/A

• Safety Procedures & Equipment Present

  Yes

  No

  N/A

• Chemicals & Flammable Materials stored properly

  Yes

  No

  N/A

• Condition of floorvisible and freshly painted

  Yes

  No

  N/A

• Hand Truck, Back Braces, Protective gloves and glasses available

  Yes

  No

  N/A

• Emergency Numbers Posted

  Yes

  No

  N/A

• First Aid Kit and Eye Wash Station

  Yes

  No

  N/A

• Chemical storage awareness signage / fire department regulation

  Yes

  No

  N/A

• Additional Comments