Sonic AFG Supervisor Desk and Ops Audit

• Conducted on

  Date

• Prepared by

• Location
  Address

Cash Handling

• Safe Locked and Counts Correct

  Yes

  No

  N/A

• Proper Deposit Procedures Two deposits a day and Delivery Deposit on proper Line

  Yes

  No

  N/A

• Deposit Slips and Books out of View

  Yes

  No

  N/A

• Carhop Swipe Cards secured with Carhops

  Yes

  No

  N/A

• Carhop using wallets and Changers with proper starting cash?

  Yes

  No

  N/A

Manager Red Book and Admin

• Receipts for Paid Outs Present and scanned and sent weekly with bills

  Yes

  No

  N/A

• Store Bank Counted Before Each Shift along with Sign Off?

  Yes

  No

  N/A

• Deposits written in Red Book with sign off?

  Yes

  No

  N/A

• Void Log in constant use (at least 90% of voids) with TWO signatures

  Good

  Fair

  Poor

  N/A

• Zero Discounts and Manager Meals Recorded?

  Good

  Fair

  Poor

  N/A

• Carhop Tips Recorded and employee signed off? (are tip waged employees reporting accurate tips?)

  Good

  Fair

  Poor

  N/A

• Maintenance Log in Use ?

  Yes

  No

  N/A

• Does Drive In have Guest Relations record? (Complaints name and solution)

  Yes

  No

  N/A

Operations

• Are all Delivery Tablets powered on and active?

  Yes

  No

  N/A

• Does Drive In have speaker to amplify incoming orders?

  Yes

  No

  N/A

• Is telephone Ringer on and phone working properly?

  Yes

  No

  N/A

• Invoices Coded and Uploaded Weekly?

  Yes

  No

  N/A

• Is Drive In keeping budget current?

  Yes

  No

  N/A

• Is MOD aware of MTD Food Cost % along with top waste items?

  Yes

  No

  N/A

• Assistant Managers all AMLC and Serve Safe Certified?

  Yes

  No

  N/A

• Audit Paperwork and Audit Bucket on Hand and Complete

  Yes

  No

  N/A

• Build Too and Par Level Used (Stock and Product Line)

  Yes

  No

  N/A

• Health Inspection Posted

  Yes

  No

  N/A

• Labor Law posters properly hung

  Yes

  No

  N/A

• Pest control Up to Date (Insurance, License, agreement and MSDS)

  Yes

  No

  N/A

• Elearning and Training Minutes in proper use on current staff (Minimum 3 employees)

  Good

  Fair

  Poor

  N/A

• Critical Audit Completed prior to shift

  Yes

  No

  N/A

• New Employee Orientation on all employees

  Yes

  No

  N/A

• Food borne illness training with signature

  Yes

  No

  N/A

• Time Clock Edit with employee signature

  Good

  Fair

  Poor

  N/A

Communication and Engagement

• Employee Message Board In Use With All Weekly Reports?

  Yes

  No

  N/A

• Schedules Completed Thursday for Approval and Posted Friday?

  Good

  Fair

  Poor

  N/A

• Current Newsletter Posted?

  Yes

  No

  N/A

• Is Store Active In Dr Pepper Games?

  Yes

  No

  N/A

• Balanced Score Card Posted and Staff aware of standings?

  Good

  Fair

  Poor

  N/A

• Staff aware of On Time % Goal For Shift?

  Good

  Fair

  Poor

  N/A

• Days Without Complaint Posted?

  Yes

  No

  N/A

• Raffle Tickets on hand and in use

  Yes

  No

  N/A

• Pins and recognition prorgram in place

  Yes

  No

  N/A

• Staff aware of current Fantrak and Shops (Ask Three Team Members)

  Yes

  No

  N/A

• IFC Variance Posted

  Yes

  No

  N/A

• Monthly Meeting happening (Ask Team Members)

  Yes

  No

  N/A

• Is the store discussing Safety and Fire policy?

  Yes

  No

  N/A

• Drive In having Weekly Assistant Manager Meetings (sit for 20/30 minutes to gameplan)

  Yes

  No

  N/A

• Was the parking lot and Drive In clean when you arrived?

• Did the staff seem energized and engaged?

• What is the Drive Ins Employee Meal Policy?

• Did the staff look Amazing, average or poor?

• Did the Manager on duty look professional? (would a guest that doesn't know anybody be able to spot the manager?)

• Did you observe the Manager on Duty coach the team to reach goals posted ?