QC Form

• Order Type (Select all that apply)

  Select

• Prepared by

• Conducted on

  Date

• Customer Name

• Account #

• Address
  Address

• Technician Name (only if being performed by a Supervisor)

FAT-MST/Cabinet

• Proper connection,cabinet secured, drop cable routed properly (hgt/dpth)

  Pass

  Fail

  N/A

Outside Premise

• House enclosure with documentation, ONT/Mikrotik SN, Fiber/Ethernet routing

  Pass

  Fail

  N/A

Inside Premise

• Inside Wiring, Surface Mount Box, POE

  Pass

  Fail

  N/A

• WiFi properly configured in Plume Central & Speed Test (Plume SN's)

  Compliant

  Non-Compliant

  N/A

• Phone properly installed and tested

  Compliant

  Non-Compliant

  N/A

• All Streaming Services & Devices properly configured

  Compliant

  Non-Compliant

  N/A

Customer Service Standards

• Tip My Tech Documentation Left With Customer & Reviewed

  Yes

  No

• Provided Customer with Welcome Material

  Yes

  No

• Point Broadband Yard Sign Installed

  Yes

  No

• Technician Signature

  Sign

• Name

  Sign